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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Updated: Apr 11, 2026
Complaints 1027
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57
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Bad 😕 It seems that Himachal Road Transport Corporation [HRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Himachal Road Transport Corporation [HRTC]
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Himachal Road Transport Corporation [HRTC] reviews & complaints page 19

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S
Shiv121215
Aug 23, 2021
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Address: Chandigarh sector 43 bus stand

Sir this is 11 pm at night and there are two hrctc buses headed to Shimla bus no. H.P. 10A 9669 AND HP 38D 0225 both these buses are mostly empty but are not issuing tickets to Kalka. They are also very rude and are not providing any explanation for their action. This is night time and kalka is on there bus route still they are declining to take any passengers to kalka. I urge the authorities to take strict action against them or i will be forced to take up this issue with even higher authorities.
Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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    KaushalGaurav
    Aug 22, 2021
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    Address: Sujanpur tihra

    Very disappointed no one bus was going to our timetable and so many time wasting
    Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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      KaushalGaurav
      Aug 22, 2021
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      Address: Sujanpur tihra

      Timing - 6:30 not arrived yet. Please Do Something .
      People are getting very upset and are not reaching their homes on time or even less.
      Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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        A
        Ankesh Sharma
        Aug 21, 2021
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        I am travelling on buss date[protected] buss number hp 72 b 4384 and first its ac not working and take more time .
        Delhi start time 8.30 am and drop me amb at 11.30 pm . Take total
        15 hr
        Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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          Balwinder singh manhas
          Aug 20, 2021
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          Address: Pinjore

          Good morning sir, I have stop bus in pinjore bus stand, they did not stop I waited for bus 30 min in pinjore bus stand. Hrtc Himachal pradesh bus service is too poor. Hrtc bus driver and conductor could not understand their responsibility or their role. So sir i am too late in our job who is responsible that. I am going to pinjore to zirakpur. Bus going from 10:00 am to pinjore. This bus service from nalagarh.
          Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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            J
            Jajoria2000
            Aug 19, 2021
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            Sir/Ma'am,
            This complaint is regarding the bus Amar travel HP 63 1899, the conductor in the bus misbehaves and harasses the senior citizens in bus. And the driver of the bus do drink and drive. This is not the first time this is been going on for the past one month Aproxly. Specially the conductor misbehaves and abuses not only to men but to women also. Kindly look into the matter.
            The covid protocols is not being followed in the bus, more than 50 people was traveling in the bus.
            Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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              S
              SONU RAM BARWAL
              Aug 16, 2021
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              Address: Sonu Ram house number 32 parem nagar nathupura burari delhi 84

              Dear Team,

              This with ref to failed transaction vide ref no OB[protected] With user name: Sonu Ram dated 01.07.21, service no 1139.

              It's been a month and I haven't got any refund which is for INR 719.

              I have been fooled by customer service that the same would be refunded lates by a week but this is not done till date.

              Kindly take the matter on priority and resolve it
              Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
              Aug 16, 2021
              Updated by SONU RAM BARWAL               Dear Team,

              This with ref to failed transaction vide ref no OB[protected] With user name: Sonu Ram dated 01.07.21, service no 1139.

              It's been a month and I haven't got any refund which is for INR 719.

              I have been fooled by customer service that the same would be refunded lates by a week but this is not done till date.

              Kindly take the matter on priority and resolve it
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                Naina Thakur
                Aug 14, 2021
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                Sir, on 16 July 2021 I booked bus from Delhi to chamba & then bus not arrived at Delhi because of some issues. But still my refund not done by your department, so kindly look into the issue, it has been so long. And my ticket no. Is TQ8E82948895 .Name - Vikrant Thakur, Age-18 . And please refund on this account - [protected]
                As soon as possible.
                Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                  N
                  Naina Thakur
                  Aug 14, 2021
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                  Address: Vpo rajnagar chamba hp

                  Sir, on 16 July 2021 I booked bus from Delhi to chamba & then bus not arrived at Delhi because of some issues. But still my refund not done by your department, so kindly look into the issue, it has been so long. And my ticket no. Is TQ8E82948895 .Name - Vikrant Thakur, Age-18 .
                  Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                    S
                    Sunanda Pal Dutta
                    Jul 30, 2021
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                    Address: 169,Simanta Pally, Near Sishu Niketan School, PO-RUPNARAYANPUR BAZAR, Paschim Bardhaman

                    PNR-[protected]
                    Ticket No- TQ8N82676796
                    HIMDUTA AC VOLVO/SCANIA2+2
                    IN this bus ac is not functioning. Please give me the compensation due to the dysfunction ing of ac.
                    Regards
                    Sunanda Pal Dutta
                    Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                      S
                      Ssnamat
                      Jul 29, 2021
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                      Address: Ranital

                      This bus is in damged condition and also very old bus And moving on Road Regularly .This is the Risk For Travellers. The Owner of the Bus does not provide any new bus
                      Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                        Shubham Shintu
                        Jul 29, 2021
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                        Address: RLA BANGANA DISTT. UNA

                        Dear sir,
                        I have an issue regarding the driving licence try . The try date is decided on 29.07.2021 at RLA bangana distt una.
                        Now i am available at RLA bangana, the employees give us excuse that try is cancelled without any information. I came from Chandigarh for try. I am a private employee. This is very difficult to come again and again . If try was cancelled then why not they inform us . Please take the action for this irregularity. I am very harassed from the system. Here are so many people who came from so far . And when we reach, all are harassed. These things are not good. When we called them to ask about try they told us that check online, orders are from shom shimla. But when orders are from shomla then why they cancel the try
                        Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                          Ritu572000
                          Jul 25, 2021
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                          This is in reference with the bus service number 1105, Baijnath -Kashmiri gate ISBT, Delhi, ordinary HRTC.
                          Day before yesterday, I booked 3 online tickets for the said bus that was scheduled to be departure at 19:00 pm on 24th July, 2021. We were waiting at Sujanpur for the bus to onboard, but it didn't arrived. The local people there told us that the there is some strike going on and the bus will not come.
                          Now that the bus didn't arrived and we had to cancel the journey as a result, I request HRTC to please refund my money.

                          I have attached the screenshot of the ticket.

                          This will be highly appreciated if done as soon as possible.

                          Thank you
                          Yours obediently

                          Mangla devi
                          Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                            Ritika572000
                            Jul 25, 2021
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                            This is in reference with the bus service number 1105, Baijnath -Kashmiri gate ISBT, Delhi, ordinary HRTC.
                            Day before yesterday, I booked 3 online tickets for the said bus that was scheduled to be departure at 19:00 pm on 24th July, 2021. We were waiting at Sujanpur for the bus to onboard, but it didn't arrived. The local people there told us that the there is some strike going on and the bus will not come.
                            Now that the bus didn't arrived and we had to cancel the journey as a result, I request HRTC to please refund my money.

                            I have attached the screenshot of the ticket.

                            This will be highly appreciated if done as soon as possible.

                            Thank you
                            Yours obediently

                            Mangla devi
                            Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                              S
                              suvrat sharma
                              Jul 25, 2021
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                              The bus number is HP18B 4733 . The bus was going to dehradun from chandigarh .the tickets were given to people by taking more money and normal citizens were harassed
                              Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                Vasundhara S
                                Jul 24, 2021
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                                Please take action against driver of bus number 18B 6340 for extremely rash driving on road stretch between Shimla to Solan on 24. 07.2021and not giving space and willingly causing damage to other small vehicle on road
                                Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                  S
                                  Singhamrit
                                  Jul 17, 2021
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                                  Address: Chandigarh

                                  Sir
                                  आपसे निबेदन है कि आपका कुराली बस स्टॉप है या नही 16/7/21 शाम 9:40 आपकी गाड़ी HP73 7849
                                  के कंडक्टर से मैन पूछा कि आपकी बस कुराली(पंजाब) जाएगी तो उसने मना कर दिया के यह बस बाईपास जाती है मैं आपसे ये जानना चाहता हु कि आपके रूट बाईपास हो गए है या स्टाफ वाले अपनी मनमर्जी कर रहे है ????????????? इसके इलावा शाम को किसी और HRTC के स्टाफ से पूछे तो बो साफ मना कर देते है
                                  Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                    Akhil Balouria
                                    Jul 15, 2021
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                                    Im Travelling from kangra to CHANDIGARH bus number HP 53 7946. It's a HiMMANI (Semi Deluxe ) Charges 953 For 2 persons. Bus having fans but they not working. No ventilation Also had Charging port But all wires are burned in sort circuit as per bus operator says. It's to be better then traveling in ordinary bus .
                                    Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                      V DESIGN
                                      Jul 13, 2021
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                                      Address: vpo sherpur teh. dalhousie distt chamba

                                      Greetings,
                                      sir, i want to convey that the daily routine buses are not coming in our area, so the locals are facing huge problems regarding traveling and locals business like fruits and vegetables.
                                      kindly look into the issue.
                                      Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                        anirudh009
                                        Jul 12, 2021
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                                        My Ticket No was [protected], which was cancelled by me. I was to receive an amount of Rs.1031 as a refund, initiated on 28-Jun-21 12:00 AM . I have still not received it. Kindly look into the matter.
                                        Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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