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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Updated: Nov 14, 2025
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Himachal Road Transport Corporation [HRTC] reviews & complaints page 19

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K
KaushalGaurav
Aug 22, 2021
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Address: Sujanpur tihra

Very disappointed no one bus was going to our timetable and so many time wasting
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    KaushalGaurav
    Aug 22, 2021
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    Address: Sujanpur tihra

    Timing - 6:30 not arrived yet. Please Do Something .
    People are getting very upset and are not reaching their homes on time or even less.
    Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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      Ankesh Sharma
      Aug 21, 2021
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      I am travelling on buss date[protected] buss number hp 72 b 4384 and first its ac not working and take more time .
      Delhi start time 8.30 am and drop me amb at 11.30 pm . Take total
      15 hr
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        Balwinder singh manhas
        Aug 20, 2021
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        Address: Pinjore

        Good morning sir, I have stop bus in pinjore bus stand, they did not stop I waited for bus 30 min in pinjore bus stand. Hrtc Himachal pradesh bus service is too poor. Hrtc bus driver and conductor could not understand their responsibility or their role. So sir i am too late in our job who is responsible that. I am going to pinjore to zirakpur. Bus going from 10:00 am to pinjore. This bus service from nalagarh.
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          Jajoria2000
          Aug 19, 2021
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          Sir/Ma'am,
          This complaint is regarding the bus Amar travel HP 63 1899, the conductor in the bus misbehaves and harasses the senior citizens in bus. And the driver of the bus do drink and drive. This is not the first time this is been going on for the past one month Aproxly. Specially the conductor misbehaves and abuses not only to men but to women also. Kindly look into the matter.
          The covid protocols is not being followed in the bus, more than 50 people was traveling in the bus.
          +2 photos
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            S
            SONU RAM BARWAL
            Aug 16, 2021
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            Address: Sonu Ram house number 32 parem nagar nathupura burari delhi 84

            Dear Team,

            This with ref to failed transaction vide ref no OB[protected] With user name: Sonu Ram dated 01.07.21, service no 1139.

            It's been a month and I haven't got any refund which is for INR 719.

            I have been fooled by customer service that the same would be refunded lates by a week but this is not done till date.

            Kindly take the matter on priority and resolve it
            Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
            Aug 16, 2021
            Updated by SONU RAM BARWAL
            Dear Team,

            This with ref to failed transaction vide ref no OB[protected] With user name: Sonu Ram dated 01.07.21, service no 1139.

            It's been a month and I haven't got any refund which is for INR 719.

            I have been fooled by customer service that the same would be refunded lates by a week but this is not done till date.

            Kindly take the matter on priority and resolve it
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              Naina Thakur
              Aug 14, 2021
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              Sir, on 16 July 2021 I booked bus from Delhi to chamba & then bus not arrived at Delhi because of some issues. But still my refund not done by your department, so kindly look into the issue, it has been so long. And my ticket no. Is TQ8E82948895 .Name - Vikrant Thakur, Age-18 . And please refund on this account - [protected]
              As soon as possible.
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                Naina Thakur
                Aug 14, 2021
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                Address: Vpo rajnagar chamba hp

                Sir, on 16 July 2021 I booked bus from Delhi to chamba & then bus not arrived at Delhi because of some issues. But still my refund not done by your department, so kindly look into the issue, it has been so long. And my ticket no. Is TQ8E82948895 .Name - Vikrant Thakur, Age-18 .
                Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                  S
                  Sunanda Pal Dutta
                  Jul 30, 2021
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                  Address: 169,Simanta Pally, Near Sishu Niketan School, PO-RUPNARAYANPUR BAZAR, Paschim Bardhaman

                  PNR-[protected]
                  Ticket No- TQ8N82676796
                  HIMDUTA AC VOLVO/SCANIA2+2
                  IN this bus ac is not functioning. Please give me the compensation due to the dysfunction ing of ac.
                  Regards
                  Sunanda Pal Dutta
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                    S
                    Ssnamat
                    Jul 29, 2021
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                    Address: Ranital

                    This bus is in damged condition and also very old bus And moving on Road Regularly .This is the Risk For Travellers. The Owner of the Bus does not provide any new bus
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                      S
                      Shubham Shintu
                      Jul 29, 2021
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                      Address: RLA BANGANA DISTT. UNA

                      Dear sir,
                      I have an issue regarding the driving licence try . The try date is decided on 29.07.2021 at RLA bangana distt una.
                      Now i am available at RLA bangana, the employees give us excuse that try is cancelled without any information. I came from Chandigarh for try. I am a private employee. This is very difficult to come again and again . If try was cancelled then why not they inform us . Please take the action for this irregularity. I am very harassed from the system. Here are so many people who came from so far . And when we reach, all are harassed. These things are not good. When we called them to ask about try they told us that check online, orders are from shom shimla. But when orders are from shomla then why they cancel the try
                      +1 photos
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                        Ritu572000
                        Jul 25, 2021
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                        This is in reference with the bus service number 1105, Baijnath -Kashmiri gate ISBT, Delhi, ordinary HRTC.
                        Day before yesterday, I booked 3 online tickets for the said bus that was scheduled to be departure at 19:00 pm on 24th July, 2021. We were waiting at Sujanpur for the bus to onboard, but it didn't arrived. The local people there told us that the there is some strike going on and the bus will not come.
                        Now that the bus didn't arrived and we had to cancel the journey as a result, I request HRTC to please refund my money.

                        I have attached the screenshot of the ticket.

                        This will be highly appreciated if done as soon as possible.

                        Thank you
                        Yours obediently

                        Mangla devi
                        +1 photos
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                          Ritika572000
                          Jul 25, 2021
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                          This is in reference with the bus service number 1105, Baijnath -Kashmiri gate ISBT, Delhi, ordinary HRTC.
                          Day before yesterday, I booked 3 online tickets for the said bus that was scheduled to be departure at 19:00 pm on 24th July, 2021. We were waiting at Sujanpur for the bus to onboard, but it didn't arrived. The local people there told us that the there is some strike going on and the bus will not come.
                          Now that the bus didn't arrived and we had to cancel the journey as a result, I request HRTC to please refund my money.

                          I have attached the screenshot of the ticket.

                          This will be highly appreciated if done as soon as possible.

                          Thank you
                          Yours obediently

                          Mangla devi
                          +1 photos
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                            S
                            suvrat sharma
                            Jul 25, 2021
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                            The bus number is HP18B 4733 . The bus was going to dehradun from chandigarh .the tickets were given to people by taking more money and normal citizens were harassed
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                              Vasundhara S
                              Jul 24, 2021
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                              Please take action against driver of bus number 18B 6340 for extremely rash driving on road stretch between Shimla to Solan on 24. 07.2021and not giving space and willingly causing damage to other small vehicle on road
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                                S
                                Singhamrit
                                Jul 17, 2021
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                                Address: Chandigarh

                                Sir
                                आपसे निबेदन है कि आपका कुराली बस स्टॉप है या नही 16/7/21 शाम 9:40 आपकी गाड़ी HP73 7849
                                के कंडक्टर से मैन पूछा कि आपकी बस कुराली(पंजाब) जाएगी तो उसने मना कर दिया के यह बस बाईपास जाती है मैं आपसे ये जानना चाहता हु कि आपके रूट बाईपास हो गए है या स्टाफ वाले अपनी मनमर्जी कर रहे है ????????????? इसके इलावा शाम को किसी और HRTC के स्टाफ से पूछे तो बो साफ मना कर देते है
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                                  Akhil Balouria
                                  Jul 15, 2021
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                                  Im Travelling from kangra to CHANDIGARH bus number HP 53 7946. It's a HiMMANI (Semi Deluxe ) Charges 953 For 2 persons. Bus having fans but they not working. No ventilation Also had Charging port But all wires are burned in sort circuit as per bus operator says. It's to be better then traveling in ordinary bus .
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                                    V DESIGN
                                    Jul 13, 2021
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                                    Address: vpo sherpur teh. dalhousie distt chamba

                                    Greetings,
                                    sir, i want to convey that the daily routine buses are not coming in our area, so the locals are facing huge problems regarding traveling and locals business like fruits and vegetables.
                                    kindly look into the issue.
                                    Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                      anirudh009
                                      Jul 12, 2021
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                                      My Ticket No was [protected], which was cancelled by me. I was to receive an amount of Rs.1031 as a refund, initiated on 28-Jun-21 12:00 AM . I have still not received it. Kindly look into the matter.
                                      Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                        nameranjeet
                                        Jul 8, 2021
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                                        I am travelling from Delhi to Shimla on 8/07/2021 by HRTC. My Ticket no is [protected] and service no 525.
                                        My seat no is 15. According to the rule 50% seat occupancy is allowed in the Bus. But the Conductor of the bus allowed more than 50 % seat occupancy during this Trip.
                                        My seat no is 15 and the conductor gave the 16 no seat to which is adjacent to my seat no 25 to another passenger who boarded the Bus From Ambala Cantt. When I told the bus conductor that Only one seat should be occupied . He gave me a staring look and made the another passenger sit on the seat no 16.
                                        I am hurt by his behaviour and the conductor also broke the covid rule. So I request you to please take some action on this misbehaviour and and not following covid rules.
                                        Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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