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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Updated: Nov 14, 2025
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Himachal Road Transport Corporation [HRTC] reviews & complaints page 15

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R
Razz Thakurzzz
Mar 6, 2022
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The conducter of the bus was very rude and i gave him 500 rupee note and he said that he dont have change as i was also not having 26 rupee change so i asked person next to me he also denied. The conductor keep on saying that if you dont have change then get out of the bus . As that was night time no other buses were around.
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    MULTIVERSE NATURE
    Mar 6, 2022
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    Hello sir
    There is a Himanchal youtuber named Indian youtuber Deepak Sharma on YouTube who has published a video on his channel named INDIAN YOUTUBER DEEPAK SHARMA showing himself driving a HRTC bus without having a valid HMV license and putting the lives of passengers in danger. Please take action against this illegal activity as this could encourage general public to do the same act by watching his video on YouTube.
    Thank you.
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      Shruti Bhardwaz
      Feb 28, 2022
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      It is our bus from jogindernagar to Delhi today 28/02/2022 9:00 pm we boarded from dhanotu(sundernagar). One person is misbehaving and harassing other people seat number is 13 or 14(cause no one wants to share seat with him) unfortunately we are in the back seat. He is drinking alcohol and even conductor is not taking any actions against him.HRTC this is really bad behavior. Kindly take strict action.
      +1 photos
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        T
        Tinku Chadwal
        from Hamirpur, Himachal Pradesh
        Feb 24, 2022
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        Address: TINKU CHADWAL S/O SH. SHAKTI CHAND VPO KALOOR TEH.NADAUN DISTT. HAMIRPUR (HP) PIN 177033

        Sir, this tinku chadwal a frequent traveller of HRTC . I want to drag your attention towards my horrific experience while travelling in HRTC bus from NADAUN to RANITAL dated 24/02|/2022 (bus route SHIMLA TO DHARMSHALA) BUS NO. ..HP68 5715...While availing my ticket on duty conductor was too rude to me n also used rough language.. Although i didn't argued with him much ...Sir I just want to take a disciplinary action against him so that people like me who are regular customer of this corporation never feel discomfort because of such kind of employees. Thanking you in advance

        PLEASE TEACH FEW MANNERS TO YOUR EMPLOYEES

        Regards
        TINKU CHADWAL

        Contact..[protected]
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          nikitashm9
          Feb 23, 2022
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          I was travelling from ISBT Delhi Kashmiri gate to Ghumarwin with service no 597 starting date[protected] at 08:00 pm.
          I put my black bag in cabin above my seat having laptop with its charger, one watch charger, other belongings inside the bag. Also, i had two to three documents with my name, mobile no, email id, address written on it inside the bag.
          When i looked for my bag around 02:00am[protected], it was not there.
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            Hema Thakur
            Feb 23, 2022
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            Address: Shimla

            Today morning I travelled in a HRTC bus HP 03B 7007 from Mini Kuftadhar ro Old bus stand. The bus route is Pagog to Shimla. The conductor was misbehaving with every passenger for change. He had some probelm in retuting money back to the passengers and was continously shouting that "change rakha karo hum change dene thodi na aate hai". I asked him for my balance. I gave him a note of 20 rs and fare he was supposed to make a ticket of rs 15 but he made a ticket of rs 11. When i asked him for my balance he started shouting "15 rs lagte hai wese to:. I said ap " 15 kat lijiye". He said "ap log ticket nahi lete time se bus badash phaunch gyi thi to ticket wahan se ban tha. Since, bus was full driver did not stopped the bus at badash so how come he made my ticket from badash? Besides i gave him the money on time but he gave my ticket late to me after making ticket for two other passangers who boarded the bus from same place. It didnt stop here he continued shouting and saying his own things and didny let me speak. I request u to not to send such high headeda nd frustated conductors on route who doesnt even know how to speak. They are not doing it for free govt. Is paying them a handsome salary so this kind of behaviour is nit at all acceptable. Please take a strict action
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              C
              chaitanya321
              from Mandi, Himachal Pradesh
              Feb 18, 2022
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              Address: mandi

              I was travelling from delhi to IIT mandi in volvo HRTC bus with bus no( HP72B 7888), I took the bus at 9:20 PM[protected] from delhi, near chandigarh i was sleeping and i kept my bag on the upper rack.I didn't realise and someone stolen the laptop bag.The bag contain ATM card, Collage ID card, cash mobile phone (motorola). I asked to bus conductor about my bag he said why are you sleeping at night?

              PS:-Donot travel with HRTC VOLVO bus, no CCTV camera and rude behaviour of driver and conductor.
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                chaitanya321
                from Mandi, Himachal Pradesh
                Feb 18, 2022
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                Address: MANDI

                I was travelling from delhi to IIT mandi in volvo HRTC bus with bus no( HP72B 7888), ITOOK the bus at 9:20 PM from delhi, near chandigarh i was sleeping and i kept my bag on the upper rack.I didn't realise and someone stolen the laptop bag.The bag contain ATM card, Collage ID card, cash mobile phone (motorola). please find by cctv survillance. Please please plaese help we belong to a poor family. The laptop was worth rupees 50000 and was of company dell.I am student and now i am helpless i lost my all data, Please help.

                PS:-Donot travel with HRTC VOLVO bus, no CCTV camera and rude behaviour of driver and conductor.
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                  A
                  aks_12
                  from Hamirpur, Himachal Pradesh
                  Feb 17, 2022
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                  Respected sir,
                  i would like to take your kind attention towards the lack of bus servic at hosirpur bus stop. there are a few buses from hospirpur to hamirpur station and the time slot between the two buses are also very long. please add more buses in morning time. please do consider my case. i am a stundent and have to travel a lot between these time slot i have to travel from amritsar to hamirpur and vice versa but due to lack of bus services i am facing very problem. i shall be very thanful for you for this act of kindness.
                  Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                    J
                    journalism and gaming
                    Feb 17, 2022
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                    Address: Vpo jalot teh nagrota bagwan distt kangra

                    My pass is from jalot to nagrota bagwan, conductor will be cut addional ticket so please suspend this condictor
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                      Tulsi Ram Azad
                      from Ranchi, Jharkhand
                      Feb 14, 2022
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                      Address: Shantikunj Ankur Villa Kanlog Shimla 171001

                      Initially the complaint was filed on 13.12.2021 on what's app alongwith all desired relevant documents but the efficiency of the department shows that they failed to take action against the driver/conductor so far even elapse of two months period. Therefore higher authority bis requested to take take stringent action against the defaulter.
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                        Ash roy
                        from Chandigarh, Punjab
                        Feb 12, 2022
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                        Address: Sector 17 bus stand chandigarh

                        Sturday night time was 8:50 and Bus no. HP38E6228. The conductr of this bus refused to give me ticket for my deatination. It was an emergency that i have to reach in hospital in MMU (MULANA) when i asked ticket for mulana by pass the coundector strictly refused to give me ticket. I don't knw why these guy have this type of attitude and why govement is not reactiong on this. Beacause there are so many people those who facing this typ of peroblems its my humble request take action regard this thank you
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                          Wāywârd
                          Feb 12, 2022
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                          Every time facing issues with hrtc bus not proper maintenance of bus window not proper closed and conductors way of talking is too rudly. Driver forgot his phone than they back again the bus to nalagarh workshop which is 3 km away from the workshop. All the passanger facing this issue please take this seriously l. I am proud to be himachali
                          Bus no. Hp12 d 8262
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                            vikas290
                            from Sarkaghat, Himachal Pradesh
                            Feb 10, 2022
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                            HRTC booking counter person charged 2 to 3 rupees extra from the ticket fair. Directly demanded in round figure amount. He eared[protected] thousands extra per month instead of not any single rupees in govt account .
                            Same most of bus conductor did same
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                              Abhay seh
                              Feb 8, 2022
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                              Hello. I was Driving Alto K10 today from ghagas to Ghumarwin road and then Driver of Sen Parivahan no. HP69 2303 was rash driving which also took wrong pass from car. While doing that he Scratched my car and I almost saved my vehicle from coming under the truck. when I told him about this accident, he totally denied. So request you do some legal action.
                              Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                Dhritu
                                from Ludhiana, Punjab
                                Feb 6, 2022
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                                HRTC NO. 283013 automatic doors are not working both front and back. So it is very inconvenient to travel in this during this winter. I take bus from mehatpur to baadi at 4 pm. During travel I fed up from this free flowing dust particles even not dust particle this is like someone throw dust bag over us. Bhai jb kiraya pura le rhe ho toh facility v puri do na.
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                                  Priyaranjan855
                                  Feb 3, 2022
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                                  Resolved

                                  Website: [email protected]

                                  My name is Priyaranjan and I was travelling from Chandigarh to sarkaghat in HRTC bus no HP 28 A 1494 starting at 0730 hrs from Chandigarh.
                                  The state of bus is not road worthy and is a serious concern to safety.
                                  As it is raining water has been continuously leaking thus flooding the bus floor and spoiling whole lugage and dresses of passengers.
                                  The bus floor has also been in pathetic state and been torn at various places. The muddy water splashed by bus tyres is coming inside bus floor fron where it's having holes.
                                  Windows are not shutting properly resulting in cold waves making passengers specially old and children uncomfortable.
                                  Lastly but not least there has been continuously hissing noise coming from engine compartment which I may presume from being an engineer myself in Indian Navy that some relief valve has been operating.
                                  Above that when conductor is being asking for state of bus he simply denying his responsibility.
                                  It's not only matter of safety and discomfort but shame as this bus represent Himachal Pradesh outside Himachal.
                                  Request concrete action and feedback @
                                  [protected]@gmail.com
                                  +6 photos
                                  Feb 10, 2022
                                  Complaint marked as Resolved 
                                  No feedback till date...
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                                    from Una, Gujarat
                                    Feb 1, 2022
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                                    Address: Una
                                    Website: Hrtc

                                    Bus driver of sterrace saharanpur depot don't stop bus on mehatpur bus stop after giving hand to him at 19:54 on dated 01.02.2022.bus route pathankot-chandigarh via nalagarh baddi. This is last bus to nalagrah and I m unable to join my duty. Please take necessary action regarding this matter.
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                                      kanwal jeet Bharti
                                      Jan 29, 2022
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                                      Passenger Name: KANWAL JEET Ticket No: [protected] Service No: 49 Journey Date: 27-Jan-2022 20:15 hrs(24 hours time format) Seat Numbers: 11, 12, 16 Amount: 4611

                                      These are the confirmed booking details . On that day bus did not arrived and we had to travel from Mandi to haridwar by Taxi.

                                      I request you to refund my money as service was not provided.
                                      +1 photos
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                                        Shikhathakur
                                        Jan 27, 2022
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                                        Address: Himachal Pradesh

                                        I boarded the bus from Sarkaghat. When the conductor asked me for my destination, I clearly told him Naghla and I gave him rupees 20, he then asked for 11 rupees so I then gave him 11 and put back my 20's bill. When my destination arrived so there are two different places where people take buses and prefer to depart. I told him I'll leave at the next bridge which is only 30 seconds away and then he started talking rudely to me. VERY VERY RUDELY and started saying that it'll take more money, which was not the problem because I clearly tried to give him 20 rupees earlier. He was very MANNERLESS and RUDE. and kept talking like an UNEDUCATED PIG. I don't understand how is this behavior acceptable.
                                        My bus Information - Dharmapur-Mandi-Sayoh
                                        Bus Numebr - 331916, Date - 26//2022, Time - Between -
                                        :05 to 3:10 P.M.
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