Himachal Road Transport Corporation [HRTC] Complaints & Reviews

I am from lahaul I am going to reckongpeo through udaipur reckongpeo bus on date 12april 2022 and the bus is stopped working near sundarnagar and I have to change the bus to karsog and then they say to change the bus again from that place. If they can't maintain the bus for long route why we pay the tax for transport system to our state govt. Few years back we choose the hrtc for safe traveling and now we listen all the time hrtc bus accident and stopped working. Three years back in 2019 I have to go to shimla I was in tampo traveller of hrtc and near by brahmfukar it stopped working and they don't provide us any hrtc bus to change they send us in prvt bus to shimla and that prvt bus was already full so we had to go by standing in bus. If we are going through this in hrtc then stop wasting our money in transportation and even after that we pay for the tickets but still we can't get safe journey.

Hi,

I've booked the 4 seats for the 16/03/2022 6pm from Delhi to Manali. Here is the ticket details:

Ticket Number: [protected]
Service no: 703
Transaction Reference Number: OB[protected]

Later, I have cancelled 3 seats and only 1 ticket was not cancelled.

After cancellation new ticket number generated was: [protected]

Total amount paid: Rs.6858
Expected refund amount: Rs.4638

Refund process should be completed within 7 working days as per the policy. It's been 20 days now and I haven't received any refund yet.

Please look into it and do the needful.

Hi, my name is Harshit Kumar.
I'm taking the HRTC Himsutra Volvo bus (HP 63A 2842), which is the bus's number.
The AC is not turned on by the driver. I requested him to do so, but he claims that Ac is onn.
I'd like a refund as soon as possible. I paid 984 rupees for an air-conditioned transport.

The route of amritsar to Manali hrtc 4pm
Is start from amritsar but 1 hour bus will stand in workshop pathankot and disturbed the whole passengers. their is no sitting arrangement and lots of mosquitoes their is no benefit of this route .washing and services are do before starting the bus

Iam traveling by bus service no 168 vide ticket no [protected] seat no 7. Driver is using Panjabi music on full sound for whole night and the whole bus is not able to sleep. I am not able to sleep for the whole night. Please take notice under intimation to me failing which matter shall be taken to consumers court

Actually sir i dont get my money back even I cancel the booking on the spot I am still 1 week but no money will be refunded back to me

While booking my bus online my money got deducted and after sometime I got message that I will get my money within 7 days but till not it's been a month I didn't got my refund money ...is this the service that HRTC provided to its customer ? please refund my money ASAP

Mr. Bittu Arora( Bod Raj) parking vendor at Nahan has taken extra amount from me in regards to the parking fees charged from me on 03rd April 2022.

Kindly help me recover the same, I was being charged Rs 100 for 2 hours for my security without any receipt given.

Sir I booked ticket for Chandigarh from kullu service no 705, transaction no OB[protected] but my booking failed and amount deducted from main account kindly please do the needful

Hrtc is running service from palampur to jeori, on ther route board it is properly metioned but in actual bus is providing service only upto mandi. It is very misleading and felt to be cheated. If it is so atleast route board should be changed. This incident happened on[protected]

This is to bring to your notice that Mr.Bodh Raj Arora at Nahan Bus Stand creates monopoly for himself, He is selling expiry products in the shop, At the auction he sends his relatives for bidding for shops and parking tendor and always tries to manipulate the auction process, He is holding 2 shops at Nahan Bus Stand and often bribes the HRTC officials for everything.

His belongings are always around the bus platform (Empty crates of cold drink and pet bottles for coca cola).

His aggreement should be terminated as soon as possible and other vendors must be allowed to participate in the auction as per process

Mera naam Deepak Kumar hai Meri 27/03/22 ki booking dehli to chamba aane wali bus ki thi jiski boarding timing 10:10 pm thi bs time pr na aane ki bhejha se mujhe btaya gya ki bus kharab ho gyi hai jis bhejha se mujhe dusri bus mai aana pdaa ...
Isliye kirpya krke mera balance refund krne ki kirpya kre

I booked 2 seats from JAHU TO DELHI on 26 Dec 2021 seat no 17, 18. Due to PM rally on 27 Dec this route is cancelled. The staff call me on 7:15pm but the boarding time of bus is 7:00 pm. No money refund to me. This is hrtc fault not my fault. Why my refund is not give me back

Am Aneesh Suri .. booked volvo delhi to Dalhousie and i entered alternate point to Chandigarh isbt 43, the time for the bus is 2AM am wait for the bus from 11pm its ARROUND 7 hours now the bus didn't came to isbt Chandigarh, am student, so no one give me good replies and on the enquiry counter that man was sleeping, what can i do now, please refund my money back to me.
Thank you
ALSO YOU CAN SEE THE VIDEO OF THE PERSON SLEEPING ON THE ENQUIRY COUNTER (FILE ATTACHED)

The undersigned reached the counter at about 4.45 pm of Himachal Pradesh Road Transport corporation and stood in que for ticket till chandigarh as the the bus HP 67 4808 undergoing booking had chandigarh printed on front display board.

After waiting for the que the ticket counter executive asked me to wait for some time for whatever reason..

The undersigned waited for some time and on asking again the counter executive stated that the bus is already full.

The undersigned is aggrieved as time and effort went to waste while standing I que while the undersigned could book ticked from some another counter or Transport..

Please do the needful so as to avoid this daily practice of counter executives to book tickets only for people who go further onto the bus.

आदरणीय महोदय,

बस स्टैंड नाहन में बोध राज अरोड़ा (बिट्टू) का सबसे बड़ा एकाधिकार है, वह अपनी दुकानों में एक्सपायरी उत्पाद बेच रहा है और साथ ही वे अपने रिश्तेदारों के नाम पर पार्किंग का संचालन कर रहे हैं।

बोधराज और उनके नौकर अपनी दुकानों में बदतमीजी और गाली-गलौज करते हैं और उन्होंने मुझसे 15 मार्च 2022 को स्कूटी के लिए 100 रुपये भी लिए।

मैं आपसे उनकी पार्किंग बंद करने और उनकी दुकानों के समझौते को समाप्त करने का आग्रह करता हूं और साथ ही वे एक्सपायर्ड उत्पाद विशेष रूप से कोल्डड्रिंक और बिस्कुट बेचते हैं

My Amount debited but ticket is not booked.
Please refund my money. a ticket on 10 Feb 2022 for my 3 hrtc bus tickets from Hamirpur to Delhi. I haven't received my refund .

No response on email as well.

Details are given below
Reference number. OB[protected]
Name. Sahil kamal
Mail id. sahil.[protected]@gmail.com
Booking time 1:18pm
Date 10 Feb 2022
Payment 1968/-
I have attched screen shot of payment now .

Please refund my money .
Thanking you .

Your faithful customer
Sahil Kamal

हम gdc पनारसा कॉलेज के स्टूडेंट है और हमने बस पास बनाया है हम पनारसा बस स्टॉप पर करीब 1 घंटे से बस का इंतजार कर रहे थे फिर आप के एक बस चालक ने बस नही रोकी उस बस का नंबर HP06A9263है। और हमारी आपसे इतनी ही गुजारिश है कि gdc पनारसा बस स्टॉप पर सभी बसों को रुकने के आदेश दिए जाए ताकि किसी भी स्टूडेंट को इस तरह की परेशानी का सामना ना करना। अगर इस समस्या का समाधान आप नही करते है तो हमे कुछ कड़े कदम उठाने पड़ेंगे कृपया कर के इस बात की ओर विशेष ध्यान दे।
धन्यवाद।

The bus provided for service on 13-3-22 on route 168 was faulty right from the source and there was smoke coming out if engine yet it was continued for 500 km risking the passengers and others. This is pathetic service and behaviour and the arrival in Delhi is delayed by over 3 hours

Some conductor in the bua said green card vailid one one time in one bus.
But i think there is no rule in written, it vailid in the radius of 50 km, with in that I can use it twice in same bua.
Please clarify my concept.
With written form.
With regards,