Himachal Road Transport Corporation [HRTC] Complaints & Reviews

Sir,
Respectfully, i want to invite your kind attention towards the bad act and conduct of bus driver of bus number hp63a-9054 plying on route sanjauli to malyana. The bus commences at 3.30 pm from sanjauli and reach at shanan at about 4 pm.
In this context, it is submitted that the driver of the aforesaid bus on said route is not behaving properly with the passengers. It is brought to my notice by my son namely bhanu...

Conductor and driver both starts giving me unusal comments and all fault is his i am just sitting in bus and he came and touched me and i asked him to ticket he told me that u r being too clever againts me and he and driver they both starts talking about me please i need report against that conductor conductor is too much angry against me and he is telling me that u will be out of this bus but i don't know why??
It hurted me a lot...

I travel from kalu di hatti to 53 mile whose distence is 26 k. M but when i talk to conducter of new shivalik transport timing 11.50am from palampur to kangra reached 12.50 pm at 53 mile for excess fare rs 50/-whitch was extra rs 5/- talk with nonsence and says comolaint any where i will see. Also same fare is taken by national bus route dhangu to palampur timing 2.20pm 53 mile to palampur...

Sir,
Being a Himachali I always prefer to travel by HRTC bus so that our buses earn maximum revenue and I always wish that our HRTC should run under profit. Whenever I travels in HRTC bus, its staff always gave me and other passengers lot of respect and speak very politely.
But I was disappointed on 22/08/2019 when I was at Kalka and waiting for the bus for Panchkula Chowk (junction point where buses turns for Chandigarh)...

I was travelling from Sundernagar to bilaspur on 20.07.19 bus no HP65-5586 Mandi to Delhi bound ordinary bus in evening approx 5 pm. While purchasing ticket conductor sh. Keshav ram denied to accept green card. While asked reason to deny he started to misbehaved and adamant not to accept ND told the reason that I am speaking not valid in long route bus. My green card headquarter is Sundernagar and I am travelling to bilaspur. If it is nor...

I am ramesh negi,

I had booked a ticket from rampur to delhi on the date of 15th august 19 and my ticket no is ([protected]) and the amount was 1100 rupees.

Whenever i travel, i first confirm where the bus will go from and at what time it will leave from the bus stand.
Same i do today 15 aug 19 as i called to hrtc rampur ([protected]) to confirm the status of bus to delhi from rampur.
br...

I am the regular passanger of hrtc from last three years and i travel in hrtc every friday from chandigarh to home and every monday from home to chandigarh.

My complaint is about the incident occurs on 23rd august about 19:30 hours at chandigarh bus stand. As it was non peak day so i came to bus stand at 19:00 hours and there was a one bus boarding for chamba (Himmani) and all the tickets are sold. Only 1-2 persons left from...

This is simran jamwal i was travelling from dharamshala to yol in bus there was a conductor on bus from dharamshala to narwana via yol at around 4:20- 5pm... He was not refunding the money left apart from ticket charges.. And his behaviour was not good... Firstly he printed the wrong ticket of less charge and kept the money that was left.. When the person asked him about the balance he stared him very badly first and then instead of giving...

Dear sir/madam,

This is for your information that i have booked a ticket online from shimla to palampur on date 11august 2019. After half n hour i have cancelled the ticket and i got a message that my refunded money will be credited with in 7 days.

But still money is not credited on my account (Made payment through yes bank)

Ticket number [protected]
Seat number 15...

I am traveling to delhi from manali on 17/08/19 at 4:15pm hrtc bus hp15a6004 i have a online booking seat number 10. I was trying to keep my backpack in the bus behind driver seat and the conductor shouts "yee isko hata udhar se" when i asked where should i keep it he says keep it in the roof and it is heavily raining today. When i said "barish ho rahi h" he said "apna tripal leke as fer". When i said "tameej se baat karo bhaiya", he says...

Hello m shikha
M travel on himachal roadways
From chandigarh to hoshiarpur
Bus timing 9:30 pm at nite
M singel lady in bus but condutor not protect me but he also give me his number
I dont know what he think about girls.
He share his number
His number is [protected]
I hope you take action as soo as possible
Outherwise i go to media or tranport minister
My conact number...

Dear sir / mam,
I am travelling from shimla to delhi volvo on 15 aug 19 at 2100 hrs timing with my wife and son.
The bus is dirty, not cleaned with dirty stained seat covers. To add to misery it is smelling of vomit and filth.
This is what hrtc classifies as a travel friendly high end bus? Sorry to say it speaks poorly of your department and staff.
A normal roadways bus is much cleaner.
Indeed a highly...

On dated 13/08/2019 my son taken bus no.HP.69-4993 DELHI MANDI FROM Chandigarh bus stand ISBT43 For sundarnagar.Bus started 4.00pm and reahed at 10:15 pm sundernagar.bus taken 6:15 hrs from Chandigarh to sundarnagar.Bus stopped 2-3 dhaba, s and about 1:30 hrs at bilaspur bus stand/ work shop.Which was inconvenient to the passengers and should be taken legal action....

Honorable Sir,
We are travelling from Baijnath to Holi (Chamba) Bus route i.e; (Fathar to Nayagron) . The travelling time in bus is more than 12 Hours and the condition of bus you had given to this route is quite uncomfortable and the matter of disappointment. We are not good with your this facility you are giving to peoples. The roads are quite narrow and the buses seats are too. One person can’t even sit properly in the place...

I was single female travelling to Delhi on 10th August with my son who's just eight. We were not allowed to take luggage through lift. We had to drag luggage through stairs as we had to board bus from 1st floor .Some passer byes helped us as it was difficult for us to carry the luggage to 1st Floor.
No coolies were available that time. Why such rules are framed which create nuisance for the customers. Can't HRTC officials b creative...

Volvo bus left me behind while having lunch at haveli near roopnagar today at 13.55 hrs my luggage is in the bus and i am waiting for another bus towards delhi the conductor didn't notice all passengers whether all are on board the bus or not as i have paid for for volvo bus but now may have to travel in ordinary bus to delhi and i am not sure if i can get my luggage safe all this is due to conductor and driver of the bus who didn't notice...

Sir, i am routinely visiting commuter of hrtc him gourav night bus service (Shimla to dharmasala route 9, 30 pm departure time), my complaint is about marking of seats especially window seat in respect to layout shown during online booking, please don't mismatch the marking of window seats, so that no dispute happen among visiters. It is happening many a time that's why i am making you aware of it. May this thing is unnoticed, kindly resolve...

Today i am traveling in manali to ludhiyana hrtc bus. When i sit in the bus i am so glad to see hrtc bus service like fan, overhead light, and charging socket are there. But when i put the charge in the shocket that is working and fan also. After that i tell the conductor about this problem. He say it will work in night when driver on the all light of passenger cabin but now its7:47pm it not work.
I have question when govt give service...

. This issue happened yesterday on[protected] at ISBT shimla bus stand and Bus number HP 62 0440. bus name kumar bus service Shimla to yang thang..
This bus conductor and driver is behaving very badly and taking the undue advantage of passengers and if we are asking for the ticket for Bithal which is 100 km far approx. from shimla but they are saying to buy ticket to rampur...they are earning the black money by thi kind of such things...

Dear sir

We are traveling from baddi at morning 4.30 the at nalagrh driver changes the bus at nalagrh work shop and we are shifted then after 15 minutes of trevling driver again come back to nalagrh work shop as bus is not working properly then he changes the bus and we are shifted to another bus (Hp 93/ 0446) again then at bangana bus again stop working... All passengers suffers due to this ignorance and careless ness of...