Claimed

Himachal Road Transport Corporation [HRTC] Complaints & Reviews

www.hrtc.gov.in

1

Updated: Oct 20, 2024

Complaints 1022

Resolved

57

Unresolved

965

Bad 😕 It seems that Himachal Road Transport Corporation [HRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Himachal Road Transport Corporation [HRTC]

Having problems with Himachal Road Transport Corporation [HRTC]?

File a complaint and get it resolved by Himachal Road Transport Corporation [HRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

Himachal Road Transport Corporation [HRTC]

Recently resolved complaints

View all complaints

Bad condition and old hrtc bus fot route hamirpur to chandigrah via galore mehre una

Refund of amount regarding ticket cancellation

Most useful reviews

handicap pass not valid

refund of my ticket

refund of money

expensive food served in dhaba /restaurants

Money Deducted and no confirmation email/notification

Bus not road worthy

Featured stories

Bus delayed and flight missed

Himachal Road Transport Corporation [HRTC] reviews & complaints page 3

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Dear sir
Nowadays buses from kiratpur to bilaspur are plying through fourlane route bus bus fare is taken for old route. From kiratpur to bilaspur distance is approx 30-35 Km bus fare fare taken from me is Rs 135 and bus took only 53 minutes for the journey. For the proof I have attached ticket here. Kindly provide me the justification why bus fare has not been revised while diverting the bus route....

+1 photos

Helpful

Found this helpful?

Write a comment

Conductor of hrtc chamba to shimla in morning took my bus fair on rakshabandhan which is free for ladies and behaviour was not good...

Helpful

Found this helpful?

Write a comment

I booked a ticket from Mandi to Chandigarh on 27/8/23 and bus got cancelled due to road block in Kullu and bus didn’t come...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Shimla

I had booked my tickets from Jahu to Delhi in HRTC and then I cancelled it but I haven't received the refund yet.
Passenger Name: AJAY KUMAR
Ticket No: [protected]
Service No: 78 Journey
Date: 12-Aug-2023

This was the message that I received.
Your Ticket No:[protected] has been Cancelled successfully. An amount of Rs.907 is refund initiated today: 12-Aug-23 12:00 AM to the Credit/Debit...

+2 photos

Helpful

Found this helpful?

Write a comment

On 14 th Aug I m traveling from Dharamshala to Delhi HP-63-2054, Timing 18:30, The stoppage where the bus stop to have food and get freshen up was worst.Food Quality was too bad place was unhygienic, The washrooms were in bad condition....

Helpful

Found this helpful?

Write a comment

I want to register a complaint that I have booked two online tickets for Mehatpur from ISBT Tutikandi by online mode and ticket get booked but on arriving bus stand the booking counter employee says that bus didn't came today at 9 am and if you have online booking that you can call
[protected] helpline number but no one responding I want refund for my ticket please take strict action and please provide my refund for two tickets as wellbr...

+6 photos

Helpful

Found this helpful?

Write a comment

The bus route pathankot to Delhi via Bhota. On dated[protected]. I stood in Bhota bus stand and waiting for Bus for long time.The Bus came at 7:10 pm. There is around 10-15 seats are vacant in the Bus.But inspite of that The bus conductor is not allowed to enter in the Bus without booking. I am going to Anandpur Sahib but conductor refused to take me.I also saw some local person who is under known the conductor to enter in the Bus but that...

Helpful

Found this helpful?

Write a comment

Address: Village Gadiyara , P.O. Dohag

Dear hrtc department,
Your depot one of the bus is Jyuri Dharmshala bus... conductor misbehave on me...it has been reported by jyuri Dharamshala conductor misbehave and nonsense talk to me and these type of people do not accept that in hrtc department..And although when i heard that this conductor past he also suspend on joginder nagar depot...this people doesn't tolerate that on hrtc department...plzzz take a strict action against...

Helpful

Found this helpful?

Write a comment

I boarded the bus at 6:05 A.M . Then he cut my ticket from Panoh to Una as per my station at 00:06:37 (Ticket No: 276512 Date : 24/07/23) . As at Jhalera village the bus checking happened there and as the bus can be late i requested checkers to check the bus while driving as i have to catch the bus from Una to Haridwar departure timing 6:35. As I have to go to kharar to my university so i have to reach on time. And conductor from outside...

+1 photos

Helpful

Found this helpful?

Write a comment

Dear Sir / Madam,

I am writing to express my extreme dissatisfaction and disappointment with regard to the service provided by one of your HRTC buses and its conductor and driver. I would like to bring to your attention a serious problem which I faced during my recent journey on 20/07/2023 at 3AM on bus route Chandigarh to Guglara bus timing 07:10PM

As a regular and loyal customer of your transport service,...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Gagret

Respected Sir/Mam,

With refer to captioned subject I am trying to call Una bus stand no.[protected] from morning for enquiry regarding shimla route buses but till now 4:38pm no one is picking up the call. I have urgent work tomorrow at shimla so it is important for me to know the status of buses are going to shimla. Kindly look into the matter take proper action why they are not picking the call.

Thankyou...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Chandigarh

Dear sir,
I would like to inform you, that I booked a hrtc bus ticket from paytm.chandigarh to Mandi on 11 July 12pm.himsuta.but that bus got cancelled, without my information.so i requested you to pls refund my money.i attach a ticket for your reference.thanks...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Vill nangala Kalan Tehsil Haroli, Distt- Una (H.P)

My name Rajeev Singh from una (h.p). 09 jul 2023 i was traveled by HRTC Bus No HP38 G6878 from una to delhi. bus conductor stopped the bus on hotel near Krukshatra (Haryana) for tea and snacks at 03 o clock. After drinked tea and etc all passenger sit into the bus. But bus conductor and driver do not come. after 30 minute i go into the hotel then i see that bus driver and conductor are sleeping on the chair. i ask the conductor why you are...

Helpful

Found this helpful?

Address: Gajjpur

Respected sir,
I've booked HRTC Himdhara (Service number 6754) (ticket number [protected]) from ISBT Kashmere gate to Chandigarh on 11 Jul 23. However the Bus was cancelled.
It is requested that booking amount be refunded to source of payment at the earliest.

Thanks and regards...

Helpful

Found this helpful?

Write a comment

Address: Rampur RHPS Colony Duttnagar

I regret to inform you that the bus journey I had booked on July 9, 2023, from Chandigarh to Rampur Bushahr using the Himsuta AC seater, encountered some issues. The bus number 63 was canceled for the Chandigarh to Rampur route and instead traveled only to Shimla. Upon reaching the bus, the conductor and driver informed us that the bus would only go as far as Shimla, and we would have to make our own arrangements from Shimla to Rampur. They...

Helpful

Found this helpful?

Write a comment

Address: Vpo behdala

On date 04/07/2023 i was travelling from baddi to mehatpur. I said to conductor give me ticket of mehatpur. He gave me ticket of ajouli instead of mehatpur by saying that. We are not going through that route. Bus number HP-72A 9226 roue kalka-kangra.
I called at una bustand on number [protected] he said that plz call after few minutes later on he called conductor, conductor lied him that there is no passenger of mehatpur and uses abuse...

Helpful

Found this helpful?

Write a comment

Un appropriate behaviour of conductor at bus ticket number 349820...

Helpful

Found this helpful?

Write a comment

प्रिय महोदय

मेरी शिकायत सभी HRTC बसों से है। जो तहसील नूरपूर के नियाजपुर स्टेशन के किनारे चलती है। उस स्टेशन पर कोई HRTC बस नहीं रुकती है। वहां एक सरकारी कॉलेज में बहुत सारे...

Helpful

Found this helpful?

Write a comment

Address: Kunihar

Poor hrtc service provided in these depots in long routes. Most of the long routes buses to Bilaspur, Hamirpur and Chandigarh provide services on average 5 days a week and in the rest of the days public may have to suffer due to poor services from these depots. And in most of the cases these buses are late than their actual timing.
So I personally recommend everyone not to believe on these bus routes as you'll suffer a lot and it's...

Helpful

Found this helpful?

Write a comment

Dear sir
Me and my partner go through your hrtc bus from paonta sahib to dehradun af 19:30. First of all the conductor called us to come on the line when we pay for the ticket but he gave me only one ticket then after that he argue with us to repay for the ticket. Which is not our fault. When he cut the ticket then he gave the permission every one to come in the bus. So why he pay extra ticket payment through us please take a action...

Helpful

Found this helpful?

Write a comment