Himachal Road Transport Corporation [HRTC] Complaints & Reviews

Hi, My name is vishal and i book a online e ticket on date 16 Feb 2023 from Delhi ISBT to Galore. The bus route is from Gurgaon to Hamirpur and Timing from Kashmere gate of the bus is 20: 29.The driver did not stop bus at stoppage of main gate Kashmere Gate.where all the buses are stopping and get in the passengers. I gave hand to Driver. Driver seen me and make eye contact with me but he suddenly accelerate the bus and ran away without stopping the bus . I took AUTO and follow the bus for 3 KM but while giving from Hands from Auto to bus driver. He is just going to increase the speed and start talking in abuse words..He did not accept his mistake for not stopping the bus at station. And goes on continuously aggression. Driver looks unprofessional and did not know etiquette how to talk with people. I can not tolerate this type of behaviour. if HRTC is not able to help me out than I have to lodge a complaint in police station.

Take Serious action regarding these type o[censored]nprofessional Drivers
Bus Driver Name :- Zimildin
Conductor Name :- sudhir kumar
HP 67 4808
Waiting gor your response.

Really Same on Himachal Road Transportation Dept. For hiring these uneducated drivers.

Vishal
[protected]
Contact me for more clarification on this.

I have bookings in Shimla - Chamba on 16-02-23 service number 209 I booked my ticket online on 11-02-23 seats number 15.16 but on boarding day they give my seats to another person now I have pay for my seats. That's most irresponsible behaviour from himachal pradesh government

I am passenger { Passenger Name: UMANG DEEP Ticket No: [protected] Service No: 84 Journey Date: 10-Feb-2023 20:15 hrs(24 hours time format) Seat Numbers: 7 Amount: 1426 Transaction Status at HRTC: CONFIRMED } of HP Volvo him settu bus from delhi isbt to chamba. I have booked ticket to pathankot bus stand because of delay in departure from delhi hrtc HP Volvo him settu bus was late 2 hrs, so drop me in chakki bank instead of pathankot bus stand.
Already in night around 3:30 am, our bus was changed on way after roopnagar because of techanical problem but this problem well known by bus staff before starting from delhi isbt. So my problem
1 delay in departure
2 disturb from sleep and shifted to another bus
3 drop me in chakki bank instead of pathankot bus stand.
I am feeling harrasment this whole journey and your hrtchp Volvo bus service and staff are responsible for this act.
Instead of booking normal bus I have booked Volvo HP bus for comfortable but this bus make my journey disaster
Now I wish you settle this issue and comfort my condition.

1. I will put up same case to police as FIR with your response

2. My brother was traveling from sarkaghat to Delhi by Volvo bus on 10 feb2023 timing 1850 hrs.

3 Conducter asked for ticket . He showed him online ticket then he rejected this ticket. And asked for offline tickets. My brother was searching for it.

4. Conducter pushed him enroute and and told him to get out from bus in jungle area

5 request for immediate action and your response will help us for FIR

Regards

6:30 bus of malyana to dhalli are not arrival proper time or they are going malyana before time

There is no bus service on sanjauli to dhalli route after 4 PM . People use to walk or to wait for an hour for bus whereas on opposite route 3 to 4 buses are available on same timing. Please have an eye on it public is suffering due to this .

Hrtc rout chandigarh to chamba they show himdhara ac bus in online booking portal but in real its ordinary bus and they also charge ac bus fare . please do something .it happens from last 2 years .

Ticket no. [protected]
Seat no. 9, 10, 13 and 14, service no. 963
The ticket was cancelled by HRTC via e mail on dated 27.01.2023.
After that I boked ticket in Himsuta service no. 25, ticket no. [protected] for the same day .
But i did receive the refund so far amounting Rs 3342/-
Kindly refund at the earliest .

Bus conductor, Named Dileep shukla, on duty on bus anni to paneu on dated 28/1/2023 misbehaved with our lab staff for sending samples in the bus.
We usually give 20 rupees per sample but he asked for 50 rupees.
We have no issue with giving 50 rupees for the sample but atleast bus conductor should behave nicely.
Please take immediate action.

Medical officer
Phc Kungash

They are not refunding money which was debited one month ago . Very bad behaviour and they are the worst service provider. Disgusting service not picking up the call

I am Ankita my purse was lost in shimla pragpue route please find him and call me on [protected] aadhar card atm etc in it

Dear sir,
I would like to register my complaint of hrtc chamba depot bus conductor bus no. HP 73 3402 complaint regarding bossy and arrogant behaviour. Incident happen on 12/01/2023. At 10pm on una bus stand . My wife has seat on bus but conductor is not agreed to adjust my luggage in bus . Even request him that it's a night time and ladies passanger with me he is not agreed and get off my wife out from bus . And show a bossy behaviour. Please resolve my issue because these people's are working for public and they are not actually help them . Even after request instead of helping he show bossy behaviour. Me and my wife hurt with such kind of behaviour and we reach our home at 3:00 am on night . Please do need full action against this incident.

Route : Kasmiri gate to jahu

On HRTC portal fare charges from Delhi to jahu showing 856 Rupees.But after payment it deducted 990 rupees.
So i want to ask why wrong information shared HRTC on online portal.

There is booking of my sister of jawala ji to isbt kashmiri gate and bus driver and coundutir do not take bus inside the bus stand for boarding of my sister.they have to stand oustside of the bus stand ..bus timing is 8.00 pm

Respected Sir/Maam,
dinak 2Jan2022 ko Digiyana near jammu bus stop par jammu Rampur HRTC bus jiska jaamu se time 1540 hrs tha, nhi roki.humne hamirpur tak travel karna tha aur humare paas luggage bhi bahut tha. Me indian army me serve karta hu.. Bus ko na roke jane par kafi samsya ka samna karna pad raha hai. Kripaya aap inke khilaf discipline action lein aur hume bhi inform kare..
Thank you

HRTC,
Evening routes,
Each Driver and conductor following their own routes,
Cut the tickets but never drop the travelers at destination

We wanted to go Manikaran but bus driver and conductor faked saying bus is going to manikaran and in the middle of travel told bus is not going to manikaran and forced to take ticket for kullu.

Recently date 2, jan 2023 i got to travel from una hp to kalka.Bus was in a pathetic situation.window of the bus got to open again and again experiencing chilling winter.
Atleast lock of the window must be properly maintained.
We asked the conductor.He didn't give a straight reply rather biting around the bush.
Bus timing 7.35 .It came from Haroli destined to go to kalka..
Why can't the buses first checked at the workshop and then cleared for the further journey.Seriously very disappointed.
Very very very poor service.

मैंने शिमला से कालका के लिए 26/12/2022 की शाम को तकरीबन ६ बजे बस लिया जिसका नंबर HP 63 9882 था और हम पांच दोस्त ट्रवेल कर रहे थे.
हमने बस में बैठने से पहले बस कंडक्टर से कन्फर्म किया की सीट अवेलेबल है या नहीं कंडकटर ने बोला सीट अवेलेबल है आप आ जाइये जब मै बस में बैठा तो चार लोगो को सीट दिया और पांचवे को पीछे वाली सीट पर बिठाया जिस पर पांच लो आलरेडी बैठे हुए थे।
यह तक मैंने किसी तरह मैनेज कर लिया फिर बाद में पता चला कंडक्टर ने किसी और से पैसे ले के उन्हें भी बैठा दिया और बोले मैनेज करो फिर रस्ते में बस रुकी और हम निचे उतरे फ्रेश होने के लिए जब हम बाद में बस पर आये तो वो वो लोग मुझे बैठने नहीं दिए जब मैंने इसकी कम्प्लेन कंडक्टर से किया तो मुझसे अजीब व्यहार से बात करने लगा बोले की खड़े होना ही पड़ेगा नहीं बोल अपना पैसे ले और यह से निकल और बहुत ही बतमीजी से बात किया मुझे कंडक्टर का व्यहार से बहुत बुरा लगा

कृपया आपसे अनुरोध है की आप इस पर उचित कार्यवाही करने की कृपा करे

Dear hrtc
I wish to say that I have been traveling since from last 6 month on the chandigarh Delhi route. The stoppage of buses for some refreshments at mayur dhaba is not good.they have high cost stuff and without any taste..for example..they are selling tea at 20rs..just h hot water cup..50rs coffee...50rs sweet corn cup of 50gm which is useless..burger 60rs just with one slice of tomato cucumber tikki and one onion and nothing else which also not a fresh one.
Parantha at 100rs with achaar..and 250rs for thali.(itne me to 3 time ka khana ho jata h..chaaye le aa beta tu.. one of traveling Amma said that)...so I am complaining because I have seen maximum people specially standing outside the dhaba and discussing about the cost and taste..they are just satisfying there hunger with cup of tea. So I request my favourite hrtc team to do some needful on this.