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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

www.hrtc.gov.in
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Updated: Feb 7, 2025
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Bad 😕 It seems that Himachal Road Transport Corporation [HRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Himachal Road Transport Corporation [HRTC] reviews & complaints page 9

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I
Ishan sawant
Oct 11, 2022
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About routes

Address: Garaog, kotkhai, shimla, hp

Kotkhai distt. Shimla me local buses regularily nahi chlaii ja rhi garaog rouite pe chalne waali bus ko baar baar bheja nahi jaata jisse school ke bacho Or daily chlne waalo ko problem hoti hai ye route 15 k. M ka hai. Yahan pe incharge bahane bnats rehta hai ki savariaa kam hai etc, etc. Aap please iska vishesh tarah se dhyaan de...
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Harsh Drangwal
from Chandigarh, Chandigarh
Oct 11, 2022
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Driver using drug before going on route to shimla

Respectively
I beg to say that, i buy ticket from Chandigarh to shimla at 6:20am on 11/October/2022.
I see the driver(HP[protected] taking usual substance weed ( Marijuana in smoke), before going to shimla. I protest against it but other driver take side of him.

KINDLY TAKE ACTION ON IT OR I WILL COMPLAINT IT IN CONSUMER COURT & IN CIVIL COURT.

OUR DRIVER CAN CAUSE TO OTHER PEOPLE. BEFORE ANY USUAL...
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A
Anish kaundal
Oct 9, 2022
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They are not stop the bus

Address: Parwanoo

The bus number HP 69 A 1714 of himachal road transport is vry bad behaviour they are not taking up passangers from the spacific stops and charge high amount of tickets and behave vary rudly...
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N
Nishant_nhn
from NAHAN, Himachal Pradesh
Oct 8, 2022
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Changing issued seats for the comfort of his knowns. And when denied by a passenger to change his issued seat, he misbehaved

Changing issued seats for the comfort of his knowns. And when denied by a passwnger to change his issued seat, he misbehaved, Timing from isbt kasmiri gate 11pm
Bus route delhi to manali with bus number 9188...
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[email protected]
Oct 8, 2022
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There is a problem in the website and Customer care responded badly

Address: Chanfigarh
Website: www.hrtchp.com

I wanted to book a bus from Chandigarh to Kullu before Diwali but there were no 10 PM buses available and the bus serivice no. was same for every bus at every time and day so i called the customer care no.[protected] and he said that he dosn't know what to do and so he said to call someone else and ask them (he didn't give any other no. )...
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R
Rahul Kumar kathua
from Delhi, Delhi
Sep 23, 2022
Sep 26, 2022
This thread was updated on Sep 26, 2022
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Fare review and complaint if malpractice

Address: Isbt Delhi
Website: Hrtc offline counter ticket

I am travelling from isbt delhi and paid 630 rs from Delhi to pathankot for an ordinary bus hrtc. I am feeling like this is not the genuine price for this trip as i got slip ticket instead of electronic ticket and I think being scammed here.

Can anyone please confirm what is the fare for this trip ?? And act against the people who are doing this wrong practice if that's not the case...
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A
ARG ENTERPRISES
Sep 23, 2022
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Bus route complaint

Address: Vill rehla. P/o greema. Teh. Bharmour distt. Chamba
Website: Www.hrtc.com

श्री मान जी
निवेदन यह है की हमे सरकार की ओर से HRTC मिनी बस की सुविधा दी गयी थी जिसका रूट और समय सुबह 9:00 बजे खणी से भरमौर के लिए है और इस बस में लगभग 60 स्बारियाँ सफर करती है इसमें...
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S
Sanjay.phn
from Shimla, Himachal Pradesh
Sep 20, 2022
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Bus delay

Address: Dhali bus dipo

This is a complaint against the HRTC bus against 6110 which has a route from dhali to malyana at 08:30 am. This bus always gets delay for more than 30 minutes on daily basis. Also this is the only bus slot avaiable in between 8:25 to 9:05. There will be a rare chance where it comes on time. From last 20 days i have seen this bus on time for once only. Not for only current month sep. I am facing this issue from past 4-5 months. Also, due to...
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R
Rahul Dharmani
Sep 19, 2022
Sep 24, 2022
This thread was updated on Sep 24, 2022
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Inconvenience due to body repair work done during route time

Sir.i was travelling on 19 September 2022 from shimla to manali in bus number Hp 03B 6166 .timing of bus was 10:35am from shimla.we reached sundernagar around 3:00 pm..then the bus driver took the bus to hrtc service center which is located in sundernagar bus stand.they told all the passenger to come out of the bus and wait till the repair work is done.they told us that some body repair work is to be done..the bus is running mechanically...
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R
Rishabh Chande
Sep 17, 2022
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Ticket refund for bus not arrived

I booked a bus ticket in hrtc himsuta from chandigarh to Manali on 16 sep for 17 sep date but when I enquire there they told me the bus is late or something so I wait there for 2 hrs but the bus didn't came. Now I'm not getting my ticket refund. Ticket number is [protected]
Name D. C THAKUR
Chandigarh 43 to Mandi
Please do refund as soon as possible
Paytm number [protected]...
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Punchali Gaurav
Sep 12, 2022
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Stop for food

If bus go from una to Chandigarh then why they stop the bus for food near ropar? The distance is not that much. Can you please do something in this matter because most people get lait just because of this even they can eat food una or Chandigarh bus stand...
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S
Shatka
from Shimla, Himachal Pradesh
Sep 10, 2022
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Deny to use my Green card

Address: Narkanda

I Deepak visit from sharambal camp kumarsain to Narkanda in HRTC Bus Route Soidhar to Haridwar. I had a Green card of place Thanedar. Which is 43 km away from my departure place. But conductor of Bus Soidhar, Haridwar route did not accept my green card and tried to teach me about rule. Today is 10th september 2022. And bus number is HP 63A 2534. Kindly resolve my issue is it not about 13 rupee. But behave of conductor was not good and tell...
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himanshudiwaniya
Sep 10, 2022
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Money not refund after ticket failure

At leh bus stand's enquiry, when I go to ask about tickets for keylong they were not given proper information and even they were not talk properly. After that I opened the HRTC official website and booked 6 tickets from leh to keylong (amount 3989) and money was also deducted from my account but my tickets were not confirmed. Again when I tried to check status of my tickets it shows failure but till now I have not received any refund. Please...
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Prateek Tempta
from Shimla, Himachal Pradesh
Sep 7, 2022
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Bus timing is late.

Address: Tempta Lodge On Gussan Road

I am a student o[censored]CBS AVA-LODGE. I live in village Gussan ( distt - Shimla\ . I used go daily to the college to Shimla old bustand by hrtc bus. But from past few weeks, the bus timing is 9:25 or 9:30 but the earlier time was 9.
People and students of school and colleges faces daily so many problems due to HRTC buses. The buses are not coming on thier time. My village is 15 km far from my college and I have to go daily by HRTC buses...
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A
Ajay5807
from Hamirpur, Himachal Pradesh
Sep 6, 2022
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Government bus always gets breaks down

This bus goes to Shahtalai from mehre but maximum time it is under break down.can I know the reason why it heppens only with government buses .
Government school children are dependent on this bus, when this bus not comes then children wait for 1:30 hours for next bus.

So clear me one thing if in between this time something happened with the children then who will responsible for it...
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dparnav
from Chandigarh, Punjab
Sep 4, 2022
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Didn't stop the bus at bus stop

I was going to home from Chandigarh, and waiting for bus from Chandigarh to barthi(2:35 p.m) because that was only bus to go directly to my home. I was waiting at bus stop and bus reached there at 2:50 p.m and i waved at driver to stop the bus and driver looked at me and just go away.He didn't even stop the bus.i have an urgent work at home and that was last bus to my home .Now i have to wait till tomorrow.Is this the good behaviour toward...
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D
Deepak747
from Nahan, Himachal Pradesh
Sep 1, 2022
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Bus driver doesn't stop the bus for passengers

Keylong depot bus
Run from isbt chandigarh 43 to haridwar
The driver didn't stop the bus for passengers stading at housing board chowk on 01 sep 22 at 2240hrs...
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Komalsh672
from New Delhi, Delhi
Sep 1, 2022
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Lost bag

I lost a blue bag in the Delhi to Sarkaghat HRTC bus (8:35-7:00) which arrived at my destination on 1 September 2022. I contacted the bus conductor but the bus had already left for Shimla which I believe is their depot. Please prove me with the bus driver details or help me out....
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A
Aggsatyam
Aug 31, 2022
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Regarding stopping againa again on NH for bargaining with road side vendor about price and quality

Address: Palampur

Today I was traveling from Kangra to Palampur HP 37D 1196 . Driver stopped near roadside vendors selling apples again and again and kept on bargaining about the price and quality.He would suddenly stop in middle of highway for this without thinking about other vehicles on highway and creating traffic jam.Please take a strict action on this careless behaviour of driver....
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Aggsatyam
Aug 31, 2022
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I'm complaining about the irresponsible behaviour of hrtc driver and conductor.

Address: Dharamshala

Yesterday I took ordinary(8664) bus from Delhi -Dharamshala at 11:00.It was running fine till Una but in Una they refilled the fuel which is fine.Then in Dehra busstand driver took bus to workshop and again get fuel filled and got the door lock fixed which was not working from Delhi. After that driver got changed and started towards Kangra. My main concern is that this bus is running on long route and again and again stopping to get fuel...
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