Himachal Road Transport Corporation [HRTC] Complaints & Reviews

Dear sir/ Madam,
We ( me and and my wife, being newly married) are travelling from hamirpur to shimla on 15 October 2022, chamunda rohru bus. Firstly the conductor doesn't have details of our booking which we have booked online a day before. We have to stand for about 15 minutes in crowed bus as the person already seating there refused to take another seat.
Secondly we have two luggage 🧳 ( travellers) which is difficult to accomodate in bus being hefty and a bit big. So we requested the conductor to put these on storage space available at the rear side of bus. But he denied saying that the bus will stop at dudhool which is showing about 40 minutes distance from hamirpur in google map. We are now travelling in difficulty holding luggages in our hand.
Kindly improve the service.. And call the conductor immediately to put our luggages at the rear storage space .

Dear sir
My ticket -[protected]. I cancelled my ticket on 25/9/2022. Still I am not receive my money. Pl refund my money.
Thanks

My self traveling from Chandigarh to mehatpur with holding a vaild ticket #370299. The ticket fare should be 199 INR. but printed ticket is of 215 rs. The hrtc conducter took extra money from me as per printed ticket. Which is completely harassment of hrtc passangers. Kindly look into this matter and arrange to refund the extra amount.

This incidents is not happened only with me in the bus every passangers traveling with me has a same issue.

Note:- ticket attach for reference

Kotkhai distt. Shimla me local buses regularily nahi chlaii ja rhi garaog rouite pe chalne waali bus ko baar baar bheja nahi jaata jisse school ke bacho Or daily chlne waalo ko problem hoti hai ye route 15 k. M ka hai. Yahan pe incharge bahane bnats rehta hai ki savariaa kam hai etc, etc. Aap please iska vishesh tarah se dhyaan de

Respectively
I beg to say that, i buy ticket from Chandigarh to shimla at 6:20am on 11/October/2022.
I see the driver(HP[protected] taking usual substance weed ( Marijuana in smoke), before going to shimla. I protest against it but other driver take side of him.

KINDLY TAKE ACTION ON IT OR I WILL COMPLAINT IT IN CONSUMER COURT & IN CIVIL COURT.

OUR DRIVER CAN CAUSE TO OTHER PEOPLE. BEFORE ANY USUAL HAPPENED PLEASE LOOK FOR PUBLIC SAFETY.

REGARDS
HARSH DRANGWAL

The bus number HP 69 A 1714 of himachal road transport is vry bad behaviour they are not taking up passangers from the spacific stops and charge high amount of tickets and behave vary rudly

Changing issued seats for the comfort of his knowns. And when denied by a passwnger to change his issued seat, he misbehaved, Timing from isbt kasmiri gate 11pm
Bus route delhi to manali with bus number 9188

I wanted to book a bus from Chandigarh to Kullu before Diwali but there were no 10 PM buses available and the bus serivice no. was same for every bus at every time and day so i called the customer care no.[protected] and he said that he dosn't know what to do and so he said to call someone else and ask them (he didn't give any other no. )

I am travelling from isbt delhi and paid 630 rs from Delhi to pathankot for an ordinary bus hrtc. I am feeling like this is not the genuine price for this trip as i got slip ticket instead of electronic ticket and I think being scammed here.

Can anyone please confirm what is the fare for this trip ?? And act against the people who are doing this wrong practice if that's not the case

श्री मान जी
निवेदन यह है की हमे सरकार की ओर से HRTC मिनी बस की सुविधा दी गयी थी जिसका रूट और समय सुबह 9:00 बजे खणी से भरमौर के लिए है और इस बस में लगभग 60 स्बारियाँ सफर करती है इसमें स्कूल के बचें कर्मचारी तथा दुकानदार अपने अपने काम के लिए जाते हैं और हमारे भरमौर् अड्डा अधिकारी द्वारा हमारी बस सेवा को बन्द कर दिया गया है जिससे हमे काफी मुश्किल का सामना करना पड़ता है अतः मेरा आपसे निवेदन है की इन पर जल्द से जल्द कार्यवाही की जाए और बस को नियमित रूप से अपने रूट पर चलाया जाए ताकि लोगों को दिकत का सामना ना करना पड़े
धन्यवाद
Rohit kumar
Vill. Rehla
Mob. [protected]

This is a complaint against the HRTC bus against 6110 which has a route from dhali to malyana at 08:30 am. This bus always gets delay for more than 30 minutes on daily basis. Also this is the only bus slot avaiable in between 8:25 to 9:05. There will be a rare chance where it comes on time. From last 20 days i have seen this bus on time for once only. Not for only current month sep. I am facing this issue from past 4-5 months. Also, due to this we are not able to be on time at malyana so we can get the other bus. Such a useless and irresponsible piece of work done by himachal government. Please
Resolve this issue or else i will nvolve higher managment and lots of other people into this. Also, i will file a fir against the same. Moreover, i will put all these things screensgots and all my fir complaints and everything over social media. So everyone can be aware of it that how pathetic service these governmnet is providing to a civilian and this will be a harrasment case m frieds. Becaise if my complaint remains unnoticed i will show to everyone what ypu guys are doing and making the civilians sufger. As no one is doing there jobs properly. This government sucks.

Sir.i was travelling on 19 September 2022 from shimla to manali in bus number Hp 03B 6166 .timing of bus was 10:35am from shimla.we reached sundernagar around 3:00 pm..then the bus driver took the bus to hrtc service center which is located in sundernagar bus stand.they told all the passenger to come out of the bus and wait till the repair work is done.they told us that some body repair work is to be done..the bus is running mechanically fine but the body repair work they were doing during bus route timing.Can HRTC trouble passengers this way..who will compensate for the passengers..it is raining ouside and further journey may also can get difficult as mandi kullu highway gets closed due to landslide in rainy days.its about an HOUR and we are still waiting

I booked a bus ticket in hrtc himsuta from chandigarh to Manali on 16 sep for 17 sep date but when I enquire there they told me the bus is late or something so I wait there for 2 hrs but the bus didn't came. Now I'm not getting my ticket refund. Ticket number is [protected]
Name D. C THAKUR
Chandigarh 43 to Mandi
Please do refund as soon as possible
Paytm number [protected]

If bus go from una to Chandigarh then why they stop the bus for food near ropar? The distance is not that much. Can you please do something in this matter because most people get lait just because of this even they can eat food una or Chandigarh bus stand

I Deepak visit from sharambal camp kumarsain to Narkanda in HRTC Bus Route Soidhar to Haridwar. I had a Green card of place Thanedar. Which is 43 km away from my departure place. But conductor of Bus Soidhar, Haridwar route did not accept my green card and tried to teach me about rule. Today is 10th september 2022. And bus number is HP 63A 2534. Kindly resolve my issue is it not about 13 rupee. But behave of conductor was not good and tell me where is that rule conductor dis not accept my green card within 50km radius.

At leh bus stand's enquiry, when I go to ask about tickets for keylong they were not given proper information and even they were not talk properly. After that I opened the HRTC official website and booked 6 tickets from leh to keylong (amount 3989) and money was also deducted from my account but my tickets were not confirmed. Again when I tried to check status of my tickets it shows failure but till now I have not received any refund. Please do the needful.

I am a student o[censored]CBS AVA-LODGE. I live in village Gussan ( distt - Shimla\ . I used go daily to the college to Shimla old bustand by hrtc bus. But from past few weeks, the bus timing is 9:25 or 9:30 but the earlier time was 9.
People and students of school and colleges faces daily so many problems due to HRTC buses. The buses are not coming on thier time. My village is 15 km far from my college and I have to go daily by HRTC buses but the are not coming. Due to this I have great lose in my studies. And when the buses are not coming my lots of time is wasted.
So, I kindly request to resolve this issue ASAP.

This bus goes to Shahtalai from mehre but maximum time it is under break down.can I know the reason why it heppens only with government buses .
Government school children are dependent on this bus, when this bus not comes then children wait for 1:30 hours for next bus.

So clear me one thing if in between this time something happened with the children then who will responsible for it

I was going to home from Chandigarh, and waiting for bus from Chandigarh to barthi(2:35 p.m) because that was only bus to go directly to my home. I was waiting at bus stop and bus reached there at 2:50 p.m and i waved at driver to stop the bus and driver looked at me and just go away.He didn't even stop the bus.i have an urgent work at home and that was last bus to my home .Now i have to wait till tomorrow.Is this the good behaviour toward your passengers.
I request you to take a strict action towards it so no other passenger could face the same issue.
Thank you

Keylong depot bus
Run from isbt chandigarh 43 to haridwar
The driver didn't stop the bus for passengers stading at housing board chowk on 01 sep 22 at 2240hrs