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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

www.hrtc.gov.in

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Updated: Feb 7, 2025

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Bad 😕 It seems that Himachal Road Transport Corporation [HRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Bad condition and old hrtc bus fot route hamirpur to chandigrah via galore mehre una

Refund of amount regarding ticket cancellation

Most useful reviews

handicap pass not valid

refund of my ticket

refund of money

expensive food served in dhaba /restaurants

Money Deducted and no confirmation email/notification

Bus not road worthy

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Himachal Road Transport Corporation [HRTC] reviews & complaints page 4

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The rear seats of the bus are full of luggage and the passengers are going standing and rain water is also dripping on the last few seats due to which no passenger is able to sit on them, this is the condition dated 25 June 2023 from Dharamshala Left Sarah Pathankot bus which leaves at about 3 o'clock via Sarah, my family and I took tickets from Sarah to Noorpur, when I asked the conductor to get the suitcases and bags kept on the seat empty,...

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Hello sir/Maam, due to your bus schedule and poor communication and listening of your staff and your is the worst saff i has ever seen they don't know how talk with the passengers properly and also lack of answerability of the questions asked by the passengers, and last but not the least, do something about your poor bus timing and schedule...

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I traveled from kangra to delhi on june 6, 2023 and get a ticket from HRTC counter but I found that including all the charges mentioned on the ticket my total fare is Rs.670 however the ticket clerk charged Rs.688 and written in hand writing. Why did't the total amount is printed on the ticket as well as not Bus number. It is very inconvenient I request you to please monitering the HRTC staff and intract good behavior with passengers...

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Address: Ghanahatti post office devnagar 171011

On 17 june 2023 i sit on bus no 9738 from powerhouse. In bus the conductor took my ticket from boiluganj and i want to go petrol pump but the conductor took ticket from boiluganj to banuti i say conductor that in this there is loos of my money they he says its not my fault and laughing on me and also say that there is no value of 2 or 3 rs. I hope the conductor one day find and realise the importance of 2 or 3 rs . I request that please help...

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Dear Sir/Madam

With due respect, i beg to state that, i have booked and paid Rs. 1480/- for my ticket from Dehradun to Dharamsala on 12th June, 2023 on dated 9th June, 2023 and unfortunately, i left my ticket at home but i have a photo of my bus ticket in my whatsapp but bus conductor refused to get me inside the bus and he thrown all my bags outside and he even said i have to pay extra Rs. 1500/- which i did not becaused i...

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Address: Himachal Pradesh

Dear sir/ madam,
I was travelling to shimla in nalagarh depot hrtc bus and ai boarded the bus from bagbania, baddi - nalagarh road, but unfortunately there was a technical issue in the bus and the bus stopped near dharampur. As a result of which i had to board another hrtc bus (This bus was semi-deluxe: him mani) and that too after 15-20 minutes. After boarding another bus i was charged 40 rs extra although i was having ticket from...

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Address: Hamirpur

I wish to draw and focus your attention on the unworthy and unwarranted behavior of bus conductor on 3rd June 2023 of HRTC VOLVO from Delhi to Palampur. He treated the passengers with complete disgust, disregard and disguise. He behaved with us insolently, being very rude.
I am very disappointed with this behavior of staff. It is my humble suggestion that these kinds of conductors or employees need moral training. They may be taught...

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Address: Khad Una HP

Chandigarh Bus is starting from pandoga before its rime..people are rushing early morning and they are staring bus before time so requsted to plz ask driver conductor to start on time at 04:45 am only..
Its not complaint, its request.
Keep empathy for pessangers!!

Second request is, plz start it from Khad upper.

Thanks & Regards
I...

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Address: Hrtc

I am travelling in my car Chandigarh to hamirpur 27 may 2023.after I cross una the bus number HP64B 9851 timing 2 pm in una to hamirpur road.the driver overtake very roughly .I will almost outside the road .the driver was roughly driver and speedalmost more than 100....

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Address: 2H7M+WFW, Chandigarh-Chintapurni-Dharamshala Rd, Alipur, Punjab 140113

Address- 2H7M+WFW, Chandigarh-Chintapurni-Dharamshala Rd, Alipur, Punjab 140113

Dhaba Name - Friends Vaishno Dhaba

Food quality of dhaba is very worst or you can say pathetic
They are not maintaining proper hygiene
The place is so dirty
And there toilets are also very dirty they are not proper maintaining
Please kindly check or visit there to see there conditions of that dhaba...

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Address: Shivnagar

Website: HRTC

Few weeks ago I am able to go to Home in time But from some before due to the sudden strike of busses I am not able to reach home at time the bus which is not present is BAIJNATH to SHIVNAGAR. and due to this I reach home by 7.45 . There is a lot of gap I can't handle . I have a lot of work to do in home and I done it before but nowadays the work increases and increases.

So it Is my humble request to HRTC group please activate...

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Address: Palampur

I was traveling in HRTC Palampur to Delhi Route and the Bus conductor was very rude. He not talk properly and shouted people. Also bus seat was empy but he took full 3people seat and sit alone. He asked me to stand up from the seat in very bad language. I am very disappointed with this behavior of staff....

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Bus route: Swarght to Chandigarh
Departure time: 6:15am

Bus driver is not stoping the bus at the bus stop properly. Passengers have to board on moving bus which can cause serious injury. Even we told him to stop the bus at bus stops properly but he is continuously doing this from 16 may 2023.
Kindly look into this matter and resolve the issue shortly....

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Address: V.p.o bhanala.teh- shahpur dist kangra

Route Haridwar to Palampur. service no 1971. ticket no.[protected].date of journey 06 May 2023. The bus was cancelled without any intimation to passengers which cause a big inconvenience to passengers. We tried the conductor mobile no. But they didn't pick. Till now hrtc has not given any refund. please refund my money as soon as possible....

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Address: Sunderghat , sangrah, nahan Himachal Pradesh.173023

Kapil tomer bus driver at nahan to lodiyaghati is running before time on route. Maximum of passengers are there in koonhat to nahan....

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Respect sir

I am Neeraj kumar from district Mandi

I am persuing my btech degree from rajeev gandhi government engineering college nagrota bagwan .. FOr that i need ne travel from mandi to kangra
And i generally took tha hus at 6 from tha bir road
As many times i have seen that the condition of the was not good .
Many time the tires get puchred and some time the bus gets stop at remote...

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On 10:00am Killar to kullu route
Bus condition is very bad...they always send old bus...which seats condition is very bad.. always dirty...so smelly ...it's long route bus...I request to HRTC ...please send new bus on this Route...in which people comfortablely travel...thanks.....

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Address: Baijnath distt kangra hp

Hello I am here to file a complaint against the conductors of hrtc buses from moving from Baijnath. We are students and need to travel every day to college through buses and we had made our students pass as well . But the conductors refuses to allow us to travel in hrtc and many a time conductors of bus moving from Baijnath to Chandigarh 9:00am miss behaves with pass bearers and especially girls. mainly the bald head conductor I don't know...

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The students of GSSS Rarang District Kinnaur Himachal Pradesh are back to home in Reckong Peo to Asrang HRTC Bus.When the conductor come near the students the conductor check all students bus pass.The bus pass is not given to Me and my friend.So the conductor insulting me and my friend. Conductor ask me to give me 10 rupees.We do not have 10 rupees because we are students.The conductor speak loud and insulting me and my friend.So please do...

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Driver of bus no 3557 Delhi route come to beat tha lady person at Waknaghat at 6:30pm...

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