Himachal Road Transport Corporation [HRTC] Complaints & Reviews

Hello I am here to file a complaint against the conductors of hrtc buses from moving from Baijnath. We are students and need to travel every day to college through buses and we had made our students pass as well . But the conductors refuses to allow us to travel in hrtc and many a time conductors of bus moving from Baijnath to Chandigarh 9:00am miss behaves with pass bearers and especially girls. mainly the bald head conductor I don't know his name but he miss behaves with girls . They even didn't stop the buses on our spot . Please help us we are students hear our plea

The students of GSSS Rarang District Kinnaur Himachal Pradesh are back to home in Reckong Peo to Asrang HRTC Bus.When the conductor come near the students the conductor check all students bus pass.The bus pass is not given to Me and my friend.So the conductor insulting me and my friend. Conductor ask me to give me 10 rupees.We do not have 10 rupees because we are students.The conductor speak loud and insulting me and my friend.So please do something about it.

Driver of bus no 3557 Delhi route come to beat tha lady person at Waknaghat at 6:30pm

On 6:00pm shimla to Mandi route
Bus condition is very bad...they always send old bus...which seats condition is very bad.. always dirty...so smelly ...it's long route bus...I request to HRTC ...please send new bus on this Route...in which people comfortablely travel...thanks

A bus conductor of HRTC NO. 36B 3524 Has charged me 10 rupees extra. I was traveling from Gagret(una) Himachal Pradesh to Chohal (hoshiarpur) punjab. When the bus reached at my destination i asked the conductor to stop the bus there but he didn't stop the bus and continuously asked me to give 10 rupees extra. And when I gave him 10 rupees extra he has given another ticket and then stop the bus. he had drunk also i had smelled him. usually i pay 25 rupees to travel the same distance. So please take some against the conductor of the Hrtc Bus No. Hp36b 3524.
Date and time of travel:- 05 May, 2023
10:39 to 11:05

With regards
Shivam

Today I m waiting bus shimla to dharmshala at shalaghat for kangra but driver don't stop the bus at shalaghat

Dear sir/madam
I am Arun verma from abohar (Punjab)
I request you please dharamshala to anupgarh new Bus provide. Old bus is very poor condition like injen problem, tyar problem, I am so tired plz new Bus started now .

Conductor of the Kaza to Shimla bus route or vise-a-verse with bus number HP 25 A2996 did not provide bus fair tickets. On 29.04.2023 I asked him twice to give me my bus fair ticket, but he refused by saying that he will adjust it and told me not to worry about the bus fait tickets. I request the concerned authorities to take necessory action as soon as possible as most of the local have the same complaint about not getting the bus fair tickets.

Sir please provide good buses .in this month bus route palampur to baddi broken down couple of months.Passengers suffer due to misrakes of hrtc dept and state govt of hp.Peoples give taxes so they get good service not for the luxuries of ministers.kindly provide new bus in thus route.

I would like to make a complaint against the driver of the Hrtc bus no. HP 63B 3289 going to malayana route at 2:45 arriving chotta shimla where the incident happened, where the bus driver did not behaved well with the passenger and was very rude to the senior citizen to get off the bus and did not opened the bus door for the other two passengers having much space for them to travel to malayana .
i want strict action to be taken against the bus driver always behaving in such manner and mistreating the passengers like this senior citizen .

I'm from chowari and I'm disabled person. On 23 April 2023 i booked my bus from chamba depot from chowari to shimla. Conductor name avinash use abusive language with me and my daughter and refuse to give me my seat and he gave my seat to some another person and told me to get out of bus or Without seat travel even he has knowledge I'm disable i. Showed him my disability card even but he refuse to give me seat

Pathankot to haridwar buses conductor refused passenger kyu ki unko private walo se paise mil gye hai . Swari sari wahi khadi hai . Jinka sarkari salary se pet ni bhara wo private walo se paise le k bhar jayega. Timing 2.52 pm talwara busstand. Date 23/4/23

20 April 10:30 Baijnath to Pathankot bus me Contuctor ka behaviour pessangers ke sath acha nhi tha . Beech rasty me kafi pessangers ke sath Conductor ne behass ki or Maina ticket li thi Kangra ki merko lga Kangra bus stand mai jaygi bus but bus busstand me ni gyi esliye me bus m hi reh gy to beech rasty me mko pta lga ki mai to aage aagy . Mko Hoshiarpur jana tha Uske bad conductor se Maina pucha ki Hoshiarpur ke liy bus kehn se milegi to conductor rudely bolna lga ki ab Pathankot ja or unhone fir meraa 200 rs mange fir Maina 200 rs de bhi diy usk bad Maina conductor se ticket mangi to usne ticket dena se mnha ki fir kisi or ki ticket li or merko de di uss ticket ka price tha 293 and jo Maina Baijnath to Kangra li thi uska price tha 107 At the end conductor ne extra paisa liy mera sa . vahin ek or pessanger th uske 200 rs wapis nahi kiya hn abhi tk issi conductor ne or ye poori ghatna kl ki hi hai so please take any action against him.

I travelled to delhi from solan .we stoped for around 2:30pm after driver and conducted told us that bus a/c was not working properly conductor asked us coprate with them.driver and conductor did their best but they failed to repair that a/c after 3hour another volvo came to pick up us which is already going to delhi. today same incident took place i was coming back to solan from delhi today also a/c was not working in chandigarh driver and conductor repaired that volvo a/c .i[censored] guys are charging good sum of amount than its urs reponsibilty to check that all things are properly working or not u should provide backup plan to driver and conductor a back up plan so that they will not suffer and passanger also not suffer although bus lunch timming also not correct which came from shimla to delhi hope u guys will take action soon.

Ticket no. [protected]
Conductor Name Kuldeep Singh

I was traveling from Shimla to Chandigarh via Himsuta volvo on 14 April 23 at 1345.
As per normal procedure when I asked driver to open storage area of bus so that i keep my luggage, he denied from doing so.
And when I asked him why, he started shouting on me and said ek bar jo kaha jae sun lo.
When I asked for complaint register he denied from having any such register. Completely unprofessional behaviour
Please teach your employees how to behave with customers. Pathetic behaviour after paying so much fare.

Sir kal evening mai mujhe jana tha pathankot driver ne bus nhi Roki kachi ghati shimla ke paas

Dear Sir,

Your bus no. Hp 53 a 1872 Chandigarh to joginder Nagar dated 14.04.2023. time 4.50 am Driver is very non sence he charged extra fare of one clutch plate. Sending Chandigarh to una he charged 500. Without ticket or without conductor permission. And speaking with very nonsence way. We say kindly take one ticket amount he started abusing. Kindly check the camara of Chandigarh 43 bus stop outing gate. And take strictly action against the driver. Other wise i complite it to deputy CM agnihotri Sir.

I was booking a bus ticket though hrtc online site, i used paytm gateway for the payment but once payment was done i didn't got any confirmation message or email. I waited but when i checked it's status it was failed. I didn't got any refund. Please resolve this issue.

The conductors of HRTC buses behave very rudely. If we approach them regarding some query, they just straight up ignore the question. They don't feel any need to answer the worried passenger. Or if they will answer, then that answer is so rude and mean. This is not the type of behaviour we passengers deserve.

There are no buses available from Chandigarh to Una. All the long route buses to Kangra or Palampur just straight up refuse to give tickets to Una passengers. And there are no or next to none buses to Una as final destination. I face a lot of inconvenience each and every time. Please look into this matter as I am very much frustrated and tired of this each and every time.