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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Last updated Mar 12, 2024
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Himachal Road Transport Corporation [HRTC]
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Himachal Road Transport Corporation [HRTC] Phone Numbers

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+91 17 7262 4582
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+91 17 7265 8032
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+91 17 7280 4016
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+91 17 7280 2717

Himachal Road Transport Corporation [HRTC] Website

Himachal Road Transport Corporation [HRTC] Head Office Address

HRTC Head Office,Shimla-3
Shimla
Shimla District
Himachal Pradesh
India

Himachal Road Transport Corporation [HRTC] reviews & complaints page 5

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Pathankot to haridwar buses conductor refused passenger kyu ki unko private walo se paise mil gye hai . Swari sari wahi khadi hai . Jinka sarkari salary se pet ni bhara wo private walo se paise le k bhar jayega. Timing 2.52 pm talwara busstand. Date 23/4/23...
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Rajat Rangra
Apr 21, 2023
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Conductor behaviour is very bad

Address:Baijnath to Pathankot

20 April 10:30 Baijnath to Pathankot bus me Contuctor ka behaviour pessangers ke sath acha nhi tha . Beech rasty me kafi pessangers ke sath Conductor ne behass ki or Maina ticket li thi Kangra ki merko lga Kangra bus stand mai jaygi bus but bus busstand me ni gyi esliye me bus m hi reh gy to beech rasty me mko pta lga ki mai to aage aagy . Mko Hoshiarpur jana tha Uske bad conductor se Maina pucha ki Hoshiarpur ke liy bus kehn se milegi to...
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chandni kanwar
from solan, Himachal Pradesh
Apr 15, 2023
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A/c was not working

I travelled to delhi from solan .we stoped for around 2:30pm after driver and conducted told us that bus a/c was not working properly conductor asked us coprate with them.driver and conductor did their best but they failed to repair that a/c after 3hour another volvo came to pick up us which is already going to delhi. today same incident took place i was coming back to solan from delhi today also a/c was not working in chandigarh driver and...
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Neeti Sharma Batra
from Shimla, Himachal Pradesh
Apr 14, 2023
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Conductor misbehaved when I asked to open luggage area for keeping my luggage

Address:Shimla

Ticket no. [protected]
Conductor Name Kuldeep Singh

I was traveling from Shimla to Chandigarh via Himsuta volvo on 14 April 23 at 1345.
As per normal procedure when I asked driver to open storage area of bus so that i keep my luggage, he denied from doing so.
And when I asked him why, he started shouting on me and said ek bar jo kaha jae sun lo.
When I asked for complaint register he denied...
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Puneet Bharwal
Apr 14, 2023
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Hp38g6959

Sir kal evening mai mujhe jana tha pathankot driver ne bus nhi Roki kachi ghati shimla ke paas...
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A
Ashok dogra1485
Apr 14, 2023
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Nonsense talking and over fare charged

Address:Barsar hamirpur

Dear Sir,

Your bus no. Hp 53 a 1872 Chandigarh to joginder Nagar dated 14.04.2023. time 4.50 am Driver is very non sence he charged extra fare of one clutch plate. Sending Chandigarh to una he charged 500. Without ticket or without conductor permission. And speaking with very nonsence way. We say kindly take one ticket amount he started abusing. Kindly check the camara of Chandigarh 43 bus stop outing gate. And take strictly...
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Arsharani
from Dharamsala, Himachal Pradesh
Apr 11, 2023
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Didn't got refund.

I was booking a bus ticket though hrtc online site, i used paytm gateway for the payment but once payment was done i didn't got any confirmation message or email. I waited but when i checked it's status it was failed. I didn't got any refund. Please resolve this issue....
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Kirti Parashar
Apr 7, 2023
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Rude behaviour of conductors

The conductors of HRTC buses behave very rudely. If we approach them regarding some query, they just straight up ignore the question. They don't feel any need to answer the worried passenger. Or if they will answer, then that answer is so rude and mean. This is not the type of behaviour we passengers deserve....
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Kirti Parashar
Apr 7, 2023
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No buses available from Chandigarh to Una

There are no buses available from Chandigarh to Una. All the long route buses to Kangra or Palampur just straight up refuse to give tickets to Una passengers. And there are no or next to none buses to Una as final destination. I face a lot of inconvenience each and every time. Please look into this matter as I am very much frustrated and tired of this each and every time....
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AkshaySharma123
from Palampur, Himachal Pradesh
Apr 6, 2023
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Complaint about conductor of the bus.

Today I took the bus of DEHRA DEPOT from Nagrota at 02:50 P.M. The bus route was from Chandigarh to Jogindernagar.

I have to travel a very less distance locally only. I told the conductor the same. then the bus started moving and as soon as I reached my stop, I asked the conductor to stop the bus.

But the conductor acted like he is deaf and can not listen . I then shouted to stop but then he also didn't listened....
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Palsra
from Mandi, Himachal Pradesh
Apr 5, 2023
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Regarding RM,Adda incharge and bus conductor

Address:HRTC DEPARTMENT DHARAMPUR DISTRICT MANDI HIMACHAL PRADESH

That complaint HRTC DIPARTMENT DHARAMPUR District Mandi.
1. RM and adda incharge threaten to kill in dated[protected] time 01:55PM.
2.I asked a properly time and rout. But It was told by him that we have not taken the contract of the people, whoever has to do what he wants to do, we are also afraid of someone.
3.RM and Adda incharge say that, we have not taken the contract of the people while despite the counter being...
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Eeerr4
Apr 4, 2023
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Insolent behaviour

Address:HRTC pathankot

When I went to HRTC Pathankot depot to inquire about HRTC bus timings, the man sitting at the counter behaved very badly. He is a very arrogant employee, he does not have the manners to talk at all. I don't know his name but his duty was on 4th April 23rd at 2:30PM. Quick action should be taken against that man. Thank you...
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Address:Vill. GUJJARHATTI, Teh. NALAGARH, Distt. SOLAN

I just want to complaint about abusive behaviour of conductor on HRTC bus service Nahan to Tihra Route. I board the bus from a small village Gujjarhatti and he took me the ticket of 9 rupees from Gujjarhatti to Swarghat but he charged 100 rupees from me when i argued about the balance he dropped me out the bus at Swarghat and didn't returned the money . I just want to tell you that it's not about money it's about unprofessional behaviour...
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M
Mohtab Kaundal
Mar 31, 2023
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Charging port issue

All himdhara bus have issue regarding charging port issue .basic route from sarkgaht to delhi port jack damaged not reparied even after sevreap time....
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Mukesh sharma 123
from Mandi, Himachal Pradesh
Mar 26, 2023
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Inconvenience caused HRTC

Dear sir,

I am customer of HRTC and daily commute my office pandoh to shamshi by HRTC buses.Today on dated 26-03-23 one incident happened while travelling with your vehicle number HP-12-9749// NALAGARH DEPOT . Bus conductor gave me ticket of rs 70/- and told me that he is not having change provide rs 70/- only and I had also not having change. He did not find solutions also doing arguments with me and after that I was tired...
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Varsha Thakur 1
from HAMIRPUR, Himachal Pradesh
Mar 19, 2023
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No stoppage provided till 3am(boarding time 9 pm)

Bus boarding at 9 pm at hamirpur (hp) bus stand.after that no stoppage provided for us . Because of this I was not able to use washroom and I got periods and I'm completely blood stained and having abdominal pain.i talked about this with conductor but they misbehaved with me....
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Khadu09
from Shimla, Himachal Pradesh
Mar 18, 2023
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Conductor misbehave and abuse

Address:Vilkage khari post office tharola

Im for village khari post office tharola tehsil kotlhai .i want to say that today the bus conductor abused me and misbehave with me so kindely take some action....
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Tenzin kyinzom
Mar 15, 2023
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Ticket booked and amount deducted but status failed

I have booked a ticket online from Dharamshala from Dehradun on 12.03.2023 to journey date 15.03.2023 abf amount paid via upi id[protected] but the ticket was not sent on phone or email so when I checked for ticket status it was failed but my money for the booking is paid. So I need my refund asap....
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Ritwik Duggal
Mar 12, 2023
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The buses counter

I was traveling Manali to Mandi to trying to reach my destination at Dharamshala, upon asking the counter at around 5:30pm on March 11, 2023. I asked the counter for buses, the employee on the counter refused to guide me by saying he had no idea, at 6pm I saw a Volvo headed to Dharamshala, I went to the counter and asked to get a booking, as directed by the Volvo's conductor, the counter not only refused to give a booking, but also told me...
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VivekHeer1012
from palampur, Himachal Pradesh
Mar 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of amount regarding ticket cancellation

I have cancelled two tickets from Delhi to Palampur on 1st February 2023 and still didn't got the refund. I have attached the cancellation acknowledgement.

** CANCELLED TICKET ACKNOWLEDGEMENT **

HIMACHAL ROAD TRANSPORT CORPORATION
HRTC Head Office, Shimla - 3, Himachal Pradesh, India.
Telephone No. :[protected], 2656326 or 2806587
HRTC HELPLINE No. : [protected]
Homepage : http://www.hrtchp.combr...
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