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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Sep 5, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 16

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விமலாத்தித சோழன்
Jan 5, 2022
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Address: Kuzhumani, tiruchirapalli

As I'm resinding in a village, the petrol bunk near my village won't help when there's an emergency... As I forgot to fill my tank my vehicle stopped by 5am.. I requested the nearby petrol bunk, they said should wait until 6am... But they can't understand my emergency... I begged them... But they didn't responded to me...
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    sunil khobragade
    Jan 4, 2022
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    Lpg subsidy not done to the account aadhar no[protected]
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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      sunil khobragade
      Jan 3, 2022
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      Address: BANK OF MAHARASHTRA BHADRAWATI
      Website: [email protected]

      Subsidy payment is in hold and aadhar is inactive in npci
      my aadhar no[protected] my a/c no [protected], bank of maharashtra
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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        gauravpuri
        Jan 3, 2022
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        Address: Mumbai
        Website: www.hindustanpetroleum.com

        I had bought 50 shares of HPCL (Hindustan Petroleum Corporation Limited) in 1995 and then another 100 in 1999. I have not received any dividend since that time. I later moved to a new address and I sent across the updated address. There has been no response from HPCL to update the changed communication details.
        I have sent email as well to linkintime but there has not been any action taken.
        Please help to get the communication details updated and issue me the deposited dividend.
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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          Sony Reddy
          Dec 30, 2021
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          Gas cylinder booked by mistake will provide the screenshot with necessary details. Please cancel it and revert my money to paytm as I booked through it.

          Booking no. 338892
          Consumer no. 636449
          Order Ref no. [protected]
          Booking date[protected]
          +1 photos
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
          Dec 30, 2021
          Updated by Sony Reddy
          Gas cylinder booked by mistake will provide the screenshot with necessary details. Please cancel it and revert my money to paytm as I booked through it.

          Booking no. 338892
          Consumer no. 636449
          Order Ref no. [protected]
          Booking date[protected]

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            uniqueamrit
            Dec 30, 2021
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            I have been raising case and called LPG support number for zillion times but no result.

            Series of events:

            9-Dec-2021 : Booked LPG refill through HPPAY app and paid using Paytm. Payment from Paytm was sent but HPPAY app says pending. [Screenshot in the trailing email chain].
            13-Dec-2021 : Raised ticket reference number REF00095092 from HPPAY app, NO action taken from HPPAY people. [Event 1 of consumer harassment]
            16-Dec-2021 : Raised another ticket reference number REF00095640 from HPPAY app, NO action taken from HPPAY people. [Event 2 of consumer harassment]
            21-Dec-2021 : Started this mail thread in hope of some traction from HP gas as these frauds are sitting on my money for more than 11 days. No [censored]ing action has been taken in 11 days and when I raised concern then some GENIUS asked for proof of transaction. Even after providing the proof, no action yet. If you guys are not capable enough to handle these technicalities why don't you stick to 18th century booking system. Everyone is going digital does not meant you have to as well if you are incapable GENIUS.
            27-Dec-2021 : Raised case from HPPAY grievance section Reference No CAS-694136-W4R2N1  dated[protected]:04, no action.
            28-Dec-2021 : Raised case from HPPAY grievance section Reference No CAS-694913-B4G7L5  dated[protected]:23, case closed without any action.

            My question is How long will HPCL guys take?
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
            Dec 30, 2021
            Updated by uniqueamrit
            The grievance section of HPCL website is as useless as support department of HPCL. This is the workflow:
            Step 1. You raise complain from their website.
            Step 2. You will get automated email and SMS with ticket details.
            step 3. You will get a call from HPCL support 'just for namesake' and your ticket is marked as resolved. The support executive does not have slightest of the clue about the problem.
            Step 4. After some frustration you will raise another case and step 1, 2 and 3 repeats endlessly WITHOUT solution.
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              Shivamalna
              from Ludhiana, Punjab
              Dec 28, 2021
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              Address: Bhavika HP petrol pump, janta nagar chowk, jaimal road

              There is a petrol pump in janta nagar chowk, jaimal road, ludhiana in the name of BHAVIKA HP PETROL PUMP. Highly flammable goods which are banned under petrol pump act has been placed along with petrol pump. There is a high chance of fire which will not only result in financial loss but also loss to life in the janta nagar area. From the reputed Company like HPCL, I expect proper action will be taken.
              +2 photos
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                Raghav0022
                Dec 28, 2021
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                There is patrol pump at vayu vihar road agra. They dono show the diesel density.
                Please do the necessary action please there against.
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                  Nilo143raj
                  from Pune, Maharashtra
                  Dec 26, 2021
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                  Address: B - 59/22 Super Indira Nagar Bibvewadi

                  मा.महोदय.
                  मे 25 दिसम्बर 2021 सुबह 11 बजे आम्रपाली पेट्रोल पपं बिबवेवाडी पुणे 37 पर मेने मेरी स्कुटर मे 230 रुपये का पेट्रोल भरवाया ओर एच डी एफ सी के डेबिट कार्ड के जरिये पेमेंट करदी मगर वहा के स्टाफ ने कार्ड स्वेप मशिन पर 230 की बजाये 530 रुपये की अमाउंट डालकर कार्ड स्व्हेप कारवाया और कहा मशीन मे कागज खतम होणे की वजहसे प्रिंट नही मिलेगी ओर जब मेरे अकाउंट से ज्यादा अमाउंट कटने का मेसेज बॅंक से मिला तो में तुरंत पेट्रोल पपं के मॅनेजमेंट से शिकायत करणे पोहचा तो उनोने अपने स्टाफ की साईड लेते हुवे मुझे ओर मेरी बिवी को गलत सलत बाते सुनाई आपसे अनुरोध हे कृपया आप उस पेट्रोल पपं पर होणे वाली गडबडी पर रोक लाते हुवे कडक शासन करे
                  पेट्रोल पपं का पता
                  आम्रपाली पेट्रोल पपं HP
                  बिबवेवाडी पुणे 411037
                  कम्प्लेट करता
                  रियाज तांबोळी
                  बिबवेवाडी पुणे
                  [protected]
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                    Akshay9901
                    Dec 24, 2021
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                    Address: Bhuj Mirzapar Road near bhagwati hotel

                    Hi
                    I want to say that yesterday I went to get it removed at night, then I had filled the diesel of eighteen hundred there and if 20 liters comes, then according to that my car is still lying in reserve. also Showing kms range in dailer of 60 km.
                    I stayed there for 15 minutes and thought I would wait for a while. Maybe the one who means the thorn will be rise,
                    The fuel indicator did not come up. It's showing my readings as they were before, and what was there yesterday is stuck at the same place. And it's not like my fuel indicator on the car is lying off because previous reading showing good.
                    So then when I talked to the company people there, they told me whether or not we have already put it. Your car is in reserve. According to him, this is happening.
                    In 1800 RS comes with 20 liters of diesel, then according to that the car can come out of the reserve comfortably.
                    For that, I want to get this complaint filed
                    That this should not happen to other people also
                    +1 photos
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                      snehashissarkar97
                      from Kolkata, West Bengal
                      Dec 22, 2021
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                      Address: Village Dopere PO, Bandipur PS, Khardaha, Kolkata, West Bengal 700119

                      Hello. I purchased petrol for the amount of ₹720.88 for my 2 wheeler WB24AF4738. Upon payment through G-Pay i demanded the Receipt. And i was told I needed to inform them before refueling that I required a receipt for the purchase. Since when did a bill/receipt for purchase of fuel became optional? Why wasn't the bill generated in the first place? Why do I need to inform before refueling regarding the requirement of bill for my purchase? And when I asked for a handwritten bill atleast, i was denied that as well.

                      Also I have a HP payback card since a long time ago. Payback No. [protected]. When I produced my card and demanded it to be swiped for the payback points, I got told that they are not accepting payback cards anymore and I would receive payback pts. only if the payment is made through Hp payback app. If that is so, why was the same not informed to me through sms/mail on my registered phone# or email id?

                      The incident occured at Trinayani Fuel Station HPCL, Address: Village Dopere PO, Bandipur PS, Khardaha, Kolkata, West Bengal 700119.
                      +1 photos
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                        Rucha Bokadia
                        from Mumbai, Maharashtra
                        Dec 19, 2021
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                        Address: DR. Babasaheb Ambedkar road, lalbaug, Mumbai-12

                        The petrol pump at Lalbaug, Mumbai tries to cheat its customers. I have personally encountered it multiple times.
                        they pretend to not to hear the correct amount & then distract you. like if you ask them to fill in petrol for Rs. 500, then will 1st fill in for 100 or so & then another person will distract you & the first person will without resetting startr filling the petrol.
                        At the end, they will claim they had 'reset' the value & that we should pay them 600 instead of 500. (The extra 100 goes in their pocket)

                        the air service also is not working since the last 3-4 years.
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          Santhosh r.p
                          from Nagercoil, Tamil Nadu
                          Dec 18, 2021
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                          Address: Nagercoil

                          In over area hp petrol bulk .I told told to put 90rupees they put 100 rupees .so i want quick response . your labour also talk me Hardly .In this bulk not getting mileage
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                            ravit97
                            from Ahmedabad, Gujarat
                            Dec 16, 2021
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                            I have recharged by HP pay wallet on 11th dec with 500 rs. On 13th dec i was trying for scan and pay at J R Amin hp pump naroda ahmedabad with 200 rs. The transaction went through and funds got deducted but it showed 'No records found' and petrol pump system didnt received the money. I have send feedback through app twice (REF00095124, REF[protected] but got no reply nor refund so kindly resolve it asap

                            Regards
                            Hardik Tripathi
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                              Rup's Karanjivkar
                              Dec 16, 2021
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                              Address: At post - lohare tal- poladpur sidhivinayak petrolium

                              At lohare hp petrol pump diesel is different colour and having moisture.this petrol pump located at Raigad district near poladpur. As we complain the sales said that it’s company faults. Due to this diesel my vehicle is under maintenance it’s cost around 25-30 thousand including towing the vehicle I have photo grphs and videos also
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                                Rodriguessilvester
                                from Mumbai, Maharashtra
                                Dec 15, 2021
                                Dec 23, 2022
                                This thread was updated on Dec 23, 2022
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                                Address: HPCL Marketing Headquarter, Ballard Estate, Fort, Mumbai, Maharashtra 400001
                                Website: Hindustanpetroleum.com

                                Hi

                                This is to inform. That HP Petrol pump works.
                                Are misbehaving and are not rake customers sersly. When I had asked 1 of the HP Petrol pump woker. Mr Hemant Dattatray Natekar. To refill fuel in my vehicle. Mr Natekar. Not only refused to refill the fuel in my vehicle infact asked me to complain about him that he us refuesing to fill fuel in my vehicle to the HP Petrol pump team when I did that . HP Petrol pump team is not only iengoring my complain. But even taking be for granted. Hope there should be strict action taken on HP Petrol pump and Mr Natekar should be terminated from his duties. So that going forward no other HP Petrol pump employees take consumers for granted . Hope I get to here from you.

                                Thanks and regards
                                Silvester Rodrigues
                                [protected]
                                ar
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                My name is Neeraj Sharma. My mobile no is [protected]
                                I went to today's petrol pump branch in Amritsar Chatiwind Chowk. I put petrol worth 200 rupees there, I had just gone to transfer the money online, they put petrol from behind, I have not yet told you to put petrol and your employees also give pulses in the petrol car. I told the pump people to put 200 petrol. They only put petrol worth 50 in my bike.Don't know how much more my HP petrol pump will forward and where will they take so much black money, your employees and your pumps are all thieves.
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                                  khalidhanzla
                                  from Churachandpur, Manipur
                                  Dec 13, 2021
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                                  Address: R6C3+9Q6, Kumar Basti, Mango, Jamshedpur, Jharkhand 832110

                                  Hello let’s start
                                  When I went for refuiling my bike to this petrol station there was clear space at centre so I stopped and ask refueler to fill petrol she said no come to this side I will give as we know every single second there is rush for refueling of fuel for every person so on this she said no u have to come here so I asked why? she said I will not give rudely, so I talked to the manager of this hp petrol pump branch he said may be it was natural call so that is why one of staff is not there then I said to him if it was natural call then why one of staff is arguing with me instead she should have said wait for 2 min another will come and give so after listen to that manager who is not responding to my fever as he was also rude and full of attitude so I thought why not to raise this to another platform because these people build money but no humanity

                                  Address -
                                  R6C3+9Q6, Kumar Basti, Mango, Jamshedpur, Jharkhand 832110
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                    RISHAB DUHAN
                                    Dec 9, 2021
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                                    Address: 600/34 Vijay Nagar, Circular Rd, near Jhajhar Chungi, Rohtak, Haryana 124001

                                    Today in the morning, i go to hp petrol pump address (600/34 Vijay Nagar, Circular Rd, near Jhajhar Chungi, Rohtak, Haryana 124001) to get petrol for my bike of ₹299 and less petrol is filled in my bike. I think there is machine fixing at the petrol pump.

                                    Can you please check if their machines are giving right quantity of petrol to their customers.

                                    Your Truly
                                    HP Dedicated Customer
                                    Rishab Kumar
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                      Samamali
                                      from Baramati, Maharashtra
                                      Dec 8, 2021
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                                      Address: Abhinav highway station , shetfal.

                                      No basic service provided by pump.
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                        Samamali
                                        from Baramati, Maharashtra
                                        Dec 8, 2021
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                                        Address: Mohol

                                        No filtered water was available at pump.
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