Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

I Have booked a Gas Cylinder on 11th July 2008. They said it would be delivered in 10 days. according to them it should be delivered on 21 of July. When I have asked them they kept on telling me today-tomorrow, today and tomorrow. Finally after a long fight with them they delivered the Cylinder on 27th July. When I have asked them about the next booking date, they said 21 days from the date of Delivery of the Cylider or 30 days from the date...

I am very much vexed up with HP Gas and really feel uncomfortable with gas. There is always shortage for gas cylinders. And the booking system is so worst and badly handled. The line is busy always and we can't book a gas for 2 days till we get the line. And after you book, the delivery will take at least 15-20 days. I have booked gas for 10 days and no response as yet. I have 2 cylinders and both are empty with stupid rules of HP gas...

sir, this is to bring your kind attention to the fact that inspite of making booking your m/s EKVIRA GAS SERVICE FAILS TO DELIVER REFILL CYLINDERS WITHIN STIPULATED TIME, not only that booking cylinder itself is becoming very defficult because neither they entertain phone calls nor they respond to automated booking service.Autherities may please take care....

Dear Sir,

I've got transferred documents(Termination Voucher) for dbl cylinder connection from Delhi to Aizawl(Mizoram); but couldn't availed in Mizoram here due to some different procedures here.

Now, I've been transferred to Kota(Raj). Should I get any documents from Mizoram or should I carry the Delhi Termination Voucher for getting transferred connection in Kota(Raj). Please reply urgently.br...

I applied for a new HP gas connection with distributors in Jharsa road, Gurgaon more than a month back. I am new here and I submitted all the authentic and required papers. The first step was the verification which happened with in a week and I was amazed at seeing this. The verification was proper and verification agency cleared me to get the new connection but more than month has been passed and one paper has not been signed by area manager...

i am costamer of HP gas me from ludhiana (punjab) i am using this gas since 1997 . our gas service satation is sahnewal . here is gas delavri is ver bad . allway a big quaes in the front of gas satation u see . and now is black sale of gas is runnig here. one gas clander, s rate in black is RS. 500 to 700. many popule sale this gas in black . and the service station also povide gas all black sale onwers . the pure person is not purchase gas...

Gas card no. 621589
Location . Pune
Dealer . Kekan Gas Agency

complaint : I had requested for local transfer more than 5 day before, but they had transfered it yet.If enquire it then they Sir will do this.


please do the needful sir .

yours truly,
Manoj
cell:[protected]...

I am 74 years old man, residing at 752/sec15/a (fbd). My Domestic LPG Gas is of HP, Consumer no- 614221, whose dealer is sikka enterprises, old faridabad Ph. No[protected]. This Dealer of HP is worst in Customer care and their supply of refilled cylinder is abnormally delayed. Every time they give excuse of short supply, lack of man power etc. They even least bother to attend the Phone call. I really feel lucky to get their telephonic...

DEAR SIR/MADAM

I HAVE A HP GAS CONNECTION WITH DOUBLE CYLINDER WITH SRI SAI KRISHNA GAS AGENCY 1-73/D/5, JANARDHANA HILLS, SY NO 50, OPP TELECOM NAGAR, GACHIBOWLI, HYDERABAD-32.
I BOOKED MY CYLINDER ON 08.08.08 DIRECTLY. TODAY THE DATE WAS 19.08.08. ALREADY IT WAS 11 DAYS COMPLETED. TWO DAYS BACK OUR REFIL WAS COMPLETED.
HE WONT LIFT THE PHONE. EVEN HE WONT GIVE REPLY WHEN I GO AND MEET HIM DIRECTLY. HE WAS SELLING...

I booked gas for home delivery one month ago, but till today 06.10.2008 Gas Cylinder is not deliver. Whenever i make phone call to their representative & Gas Agency, they didn't pick up phone. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP.

My Gas Agency Distributor code is 19658200

Saraswati Gas
NR.CHORADIA PET PUMP, SANGANERbr...

I am not getting HP gas supply from Gas agency at Pinjore Haryana. Those people have banged there phone and now its festival time HP gas is not available for domestic consumers but are supplied at sweetshops and restaurants at Rs 500 per gas cylinder and there visibility is open, even Pinjore police is also not doing anything as all o[censored]s know that police is not for common man it is only for VIPs. In advt's they say consumption of LPG...

I am approaching your dealer KOVAI GAS Agency[protected] for applying a new domestic LPG connection along with my residence proof doccuments. But the dealer insist me to buy hot plate(i.e. Gas stove or Pressure cooker), otherwise he is not interest to book the LPG connection. I told him clearly i need a LPG connection only because i am having good quality LPG stove. Also i noticed that the cost of the product is too high while comparing with...

I have booked the HP gas on 25/09/2008, and they told me that i will receive it after a week. Today is 4th Oct and I am still struggling to get a gas cylinder. It seems there is a shortage of HP gas. However blackmarketing is going on wherein you have to pay Rs. 200/- extra. I am frusted, first of all GAS agency's number is always busy. They just have one number for booking. People dont know how to speak to the customer and is really...

Employee working in HP Gas (BHEL) branch tracks the customer number and book the cylinder on behalf of customer and get it delivered to his house for selling it at high rate. When the customer is in need of refilling the gas and attempting to book by phone, customer gets the response back with the date which is not the actual receipt of his/her prior cyclinder and then getting it postponed for delivery, which will keep the customer to purchase...

I want a new HP gas Connection in Pune. And recently i have purchased a resale flat whose electricity Bill is in the name of previous owner, I have only agreement copy and the last electricity bill with me. When i enquired with GAS Agency they asked for Electricity Bill on my name. Could anybody please suggest ?...

My consumer number for LPG supply is 614919 with Universal Gas Agencies, Taliparamba, Kannur Dist, Kerala State, Tel :[protected].
My problem, rather thousands of other consumers' too, is that it takes more than 45 days to get the gas after booking for the same. Often they do not attend the phone at all. They have innumerous consumer connections and don't have enough vehicles for the supply of the gas. In the recent past...

Respected Sir
i m Manjit from Patran Dist Patiala(punjab) i m Coustemer of LPG gas in Patran. our gas agaccy is Shiv Shiva Gas Sarvice code no. 386820 Patran-147105. I booked gas for home delivery on19.09.08 but till today 02.10.08 not deliver. Whenever i make phone call to their representative, he says that you have to receive it from our deleivery center i can't help it. and we have to face one problem more, it is major problem,...

Recently I applied for a new gas connection at HP Cooking Gas service center operated by Trimurti Gas Services in Mulund East.

When I contacted them for the connection, the dealer informed us that its mandatory to buy accesories including Stove as per the HP scheme. We purchased the accesories only to realise that the charges for Stove were much more than MRP. MRP is Rs 1515 however bill was prepared for Rs 1850/- and market...

Dear sir,
I am useing this gas connection from last 3 years & erery time when i asked my dealer who is DHAR & SONS KOLKATA about second cylinder saying that company stopped provideing second cylinder.
Now for first cyliner i booked on 27 the september still they are saying that it will delivered after the puja holidays means on 13 th October.
How we can servive...without food??
Thanks
JOJO...

i am from thrissur.
due to wrong working our agency suspemded by the hindustan petrolium corporation and civilsupplies authorities and my connection changed from Trichur gas agency, West fort, thrissur to Vishnu gas agency, Pudukad. At that time HP Officers and District collector anounced in papers there is no need to pay transporting charges which coustomers shifted from trichur gas agency to vishnu gas agency and anounced we will...