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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

2.1
Updated: Nov 20, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 33

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S
Sujathavaddamanu
Apr 20, 2020
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Address: Sree manasa gas agency, kukatpally

Even though I am paying the bill online, delivery boys are demanding money and even if we give little, they are not satisfied and demanding for more money.Please take some serious action regarding this.Thank you
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    Khan hidayat
    Apr 20, 2020
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    Please regester my new mob no [protected] to my hp gas connection under consumer no 695680
    So that I don't suffer further more
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      Insha Koul
      Apr 20, 2020
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      Address: Jammu and Kashmir Srinagar

      Gas booking my mistakes please immediately cancle my booking
      Consumer no 624403
      Order no 573303
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        K
        Kamalakar Laxmanrao Vaidya
        Apr 18, 2020
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        My h p gas booking no 559333, cash memo 1582057 dt 21.03.20 rs 777.00...
        Since long back after booking gas cylinder is not delivered.
        I am a senior citizen 68 year old, and no other person in a family to take delivery from patel mall, netivali.
        I enqired with a person handing over the filled gas cylinder near to patel mall on road. He told that the home delivery is stopped.
        Will you please look in the matter earliest, to get cylinder.
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
        Apr 18, 2020
        Updated by Kamalakar Laxmanrao Vaidya
        Not received filled up gas cylinder till today. 18 April 2020.
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          S
          Sheelrc
          from Sambalpur, Odisha
          Apr 17, 2020
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          This is to inform that i am a hp lpg gas customer having customer no 614769.
          On 17/04/2020 i made a payment on hpgas app through bhim upi.in the bhim app it is showing that the payment is approved, but in the hpgas app it is shown as payment failed.
          So i request to please look into the matter so that i can either get the refill cylinder booking confirmation or get the paid amount back.
          I am attaching the payment approval screenshot along with it.
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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            lakshmi indukuri
            Apr 17, 2020
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            Address: flat no.202 lakshmi nilayam apartment, pradeepnagar, vizianagaram

            Every time hp gas delivery boy forced to give extra charges for their own... And warned me to if subnmitt no book at the time of delivery not delivered the cylender to me... Is it compulsury to note every time in book through delivery boy for online booking... Date of incident is15th april 2020 the delivery agency is sai gas agency contonment, vizianagaram, andhra pradesh-535001 mobile no. Is[protected]. And the delivery boy name was apparao his mobile no was[protected]. Plz take action who was regularly demand extra charges from consumers.
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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              K
              Kumar VD
              Apr 17, 2020
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              Address: Thiruvallur

              I have a Gas connection with HP, consumer NO: 606200. Currently this is not active(i am not able to book the gas). When i check with the agency they told me that it is in suspended due to no transaction for about 180 days. what i have to do.
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                Kuravi Salagrama
                from Hyderabad, Telangana
                Apr 16, 2020
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                I have booked on line for gas cylinder on 5th april 2020. I understand that gas is getting delivered in a week. Javid gas agency no. Are continuously engaged or not getting lifted. When ever i book through online they are not caring. Only on complaint or phone then only they are immediately supplying. I am hp customer for over 20 years. This is not the case in mumbai or bangalore or hyderabad or vizag. Please remove online booking for javid gas agency. Please let me know whether any gas is delivered booked offline from 5th before my online booking, as i want to lodge a complaint with your chief vigilance officer.
                Please acknowledge.
                K umamaheswaram
                Hp gas consumer no 663098
                Agent javid gas agency west mambalam.
                T nagar chennai.
                My address.
                K umamaheswaram
                C/o shri a gopal
                3 rd floor - lift available
                Old no.4 new no. 7 thirumurthy street,
                Parthasarathy puram
                T nagar chennai 600017.
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                  S
                  sparshith puthran
                  from Mangalore, Karnataka
                  Apr 15, 2020
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                  We have anantha gas agency, hp gas in manjeshwara. We have booked almost a month ago. There is no call support from the agency. If we ask the delivery guy he never come to our area. He is supplied gas to a particular area twice in 2 weeks and he never came to our area. Partiality is going on between poor and rich people.. Or delivery guy taking money to supply gas. Or supporting only muslim community. What we can do?
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                    R
                    Rinku Gollen
                    Apr 15, 2020
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                    Address: SHIV SAGAR ENTERPRISES ANAND VIHAR subhash gate karnal

                    My hp gas connection number is 503030. I want to draw your attention towards my bank account number [protected] in this account i am getting my subsidy, now i want to change my subsidy account in andhra bank account number is [protected] and ifsc code is andb0001135.
                    Kindly change my bank details in your record.
                    Balbir singh
                    248 sector 12 part-ii ue karnal
                    Mobile number [protected]
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                      Sanjeevtaneja030168
                      Apr 15, 2020
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                      Address: Thane Manpada

                      Dear sir,

                      This is sanjeev taneja having a hp connection from your company vide consumer no. 606078 residing at thane 400607. My gas agency is ashirwad gas agency thane. I have placed refill order on april 10, 2020. I have not received my refill cylinder till writing this message to you. Normally it is delivered in 48 hrs but this time it is already 5 days and not yet delivered. No info from gas agency when it will be delivered.
                      Requesting you to look into the matter.

                      Thanks
                      Sanjeev taneja
                      Mob: [protected]
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                        narendrapujari
                        from Sangli, Maharashtra
                        Apr 14, 2020
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                        Hi team,

                        My consumer id is 651420.in this lockdown the delivery person are not cooperating during delivery and trying to make misuse by asking customer to come half kilometer away from the society to pick the cylinder or they will drop the cylinder at gate and won't come inside the society. There are elderly people at home who can't carry the cylinder till gate. Requested them to atleast drop the cylinder till lift but there are not ready to do so.

                        Please request to take this concern and advise the delivery persons not to be such trouble in such situation.

                        Thanks,
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          G
                          G m c
                          Apr 11, 2020
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                          Address: Mhaske lane, A/p Loni Budruk, Near RadhaKrishna Vikhe Patil Bungalow.

                          Con no 108794 (Ujwala gas)
                          Con no 108800
                          Gas agency dealer code[protected]
                          Borawake hp gas agency, shrirampur.

                          This gas agency dealer denying to provide home delivery all the time and do the arguments when we call. He says that if you want gas then come to us. More than 4-5 consumers belong to my area.

                          Please register my complain and do the needful.
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                            R
                            ravichandransubbarayalu
                            from Chennai, Tamil Nadu
                            Apr 11, 2020
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                            Dear sir/madam,
                            I have a hp domestic gas connection from the year 2000 itself, initially i have been allot to kumaran gas agency, k. Pudur, madurai at about 5 kms from my residence and location. After some years, all of sudden it has been shifted to another gas agency named sri gomathi gas agency which was about 10 kms away from my location and residence, thereafter i have faced lot and lot of troubles with them due to improper response and delivery not in time and when asked threatened by the gas agency owner, that being member of council of ongc, hence nothing could be done against them, at that time govt. Of india, introduced portability of gas connection, by then i again transfer to my first agency kumaran gas agency and till now it has been going smoothly without any trouble. Now this time when i booked for cylinder on 06.04.2020, once again i have been informed that my connection was transferred to one solaimalai gas agency again located at about 10 kms away from my residence and location.
                            When i inquired it with kumaran gas agency, they replied that, it has been done by the hpcl itself.
                            Now again i have been in trouble, being in lock down crisis, i tried to the numbers given to me for contact further, but ended up in vain, every time i called the number it is in out of service area, already one week gone with the booking, being distressed,
                            I request you to kindly look after the issue and do me the needful.
                            Name of a/c holder : ravichandran. S
                            Gas connection no: 643231
                            Address for delivery : 2/1-f, sadurmuhan street,
                            Anna medu, sasi nagar extn.,
                            Lm: st. Michael school
                            Madurai - 625 017
                            Thanking you
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                              H
                              harsha1197
                              Apr 11, 2020
                              Resolved
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                              Resolved

                              Address: Dombivali E

                              I booked a gas cylinder refill on 29th march2020. My booking code is 576664

                              Consumer no: 634919. However, i have not received the refill so far. I tried to log in to the hppay website to complain but i got error message that my mobile number is not registered. I have been booking refill from my mobile number since may 2017. How can my number not be registered.

                              What should i do.in this lockdown where will i get a cylinder?
                              Apr 13, 2020
                              Complaint marked as Resolved 
                              I noticed a HP Delivery Van had entered our Palava premises and rushed down. Spoke to the delivery person. He asked me my cluster and flat number. Then he checked the delivery coupons and told me he has a cylinder for me and I should bring the empty cylinder down near my building entrance in 5 minutes and he would come there after finishing deliveries at the other cluster. He came in about 10 minutes and gave me a filled cylinder and took the empty one. Paid him cash on the spot. Thanks HP. We were very worried as we are expecting our gas cylinder to be exhausted in a week or so. And with the lockdown in place did not know what we would have done once the cylinder was exhausted.
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                              Apr 13, 2020
                              Updated by harsha1197
                              Got my Gas cylinder today finally. Thanks HP
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                                S
                                sudarshan chaurasiya
                                Apr 10, 2020
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                                Address: A/301, BHAVIN SHOPPING CENTER CHSL, CENTRAL PARK,NALLASOPARA EAST

                                Cosumer no. 661338 blocked without reason and intimation.please solve this issue, as gas cylinder is urgently required., ..., ... .
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                                  Ashwini Somwanshi
                                  Apr 10, 2020
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                                  Address: Hp Amrapali Gas Agency, Chinchwad ,Pune

                                  Hi,
                                  I have booked Gas through Paytm consumer no is 633691. I have done payment through Paytm only. still delivery man took cash payment also. He is not giving refund after showing online payment receipt also.
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                                    swapk123
                                    Apr 10, 2020
                                    Resolved
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                                    Resolved

                                    Im tried to do payment of 762rs for my hp gad booking through the EZY Suvidha app via my vpa but the payment is not received by gas agency so kindly help me in refund
                                    heres the vpa: [protected]@upi
                                    email : [protected]@gmail.com
                                    May 11, 2020
                                    Complaint marked as Resolved 
                                    give me a refund plz in my vpa as mentioned
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                                      Q
                                      Quresha
                                      Apr 10, 2020
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                                      Address: Momin apartment bildg no 15 room no 105 shailesh nagar mumbra thane 400612

                                      Id while registration, i have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account. Id while registration, i have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account. My consumer id 611835. My new email id. [protected]@gmail.com mob no [protected] pls update my account. Thank you
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                        Quresha dabir
                                        Apr 9, 2020
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                                        Address: Momin apartment bildg no 15 room no 105 shailesh nagar mumbra thane

                                        ID while registration, I have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account. Quresha nasir dabir my consumer no 611835 plz my account refresh and active again shree yogesh gas egency mumbra thane 400612
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