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Updated: Nov 20, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 34

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R
Roshan1988
Apr 9, 2020
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Hi, i, hp gas customer, having customer number 683744, tried booking a gas cylinder yesterday on 8th april around 11 am.

The booking was confirmed and i had received a message with booking confirmation and payment link. I used the link to pay the amount rs. 744. Though the amount was debited from my upi account (Transactions shows approved and successful) but it was not credited to hp gas; the payment page just expired. I re-tried the payment but again i encountered the same issue where rs 744 was again deducted but was not credited to hp gas.

It has been more than 24 hours but neither have i received the refund nor i see any process initiated by hpgas to refund the same.
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    dulali1962
    Apr 9, 2020
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    Address: W/O MAINUDDIN SHAIKH, VILL-HARIRAMPUR, P.O-CHHATAI, PIN CODE - 742302

    Dear sir /madam, my name is dulali bibi. Due to wrong click 'opt out give up subsidy' option. It has been activated. Kindly deactivate this from my hp consumer 619907 as soon as possible. I want to get subsidy.

    Thanks & regards
    Dulali bibi
    Consumer no: 619907
    Lpg id :[protected]
    Distributor name : chandana hp gas gramin vitrak.
    Distributor code : 13738700
    My aadhaar no :[protected]
    My registered mobile : [protected]
    My registered mail id : [protected]@gmail.com
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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      G
      Gogireddy
      Apr 9, 2020
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      Address: Sai Suvarchla Residency, H NO : 5-279, Room No : 401, 4th floor, Chandra Nagar, Near : T V R Model School Back side road, Pai International Shop Opposite Road , CHINTAL, 500054

      I am the consumer of hp gas. My consumer no : 601232, i would like to change my house address in the records of hp gas (Prashanth hp gas enterprises, suchitra, hyderabad, safilguda, telangana, 500054) through online. Pl. Change my address from
      Sai suvarchla residency
      H. No : 5-279,
      Room no : 401,
      4th floor,
      Chandra nagar,
      Near : t v r model school back side road,
      Pai international shop opposite road,
      Chintal,
      500054
      Please suggest me how can i approach.
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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        E
        Eshani Amit Mukherjee
        Apr 9, 2020
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        Address: Burnpur, hirapur, kankor danga

        I am sri santi moy mukherjee. Customar of shree ganesh h. P gas agency. My consumer no -650427. My previous address was - santi nagar. Burnpur. Wb.| now my address is - hirapur kankor danga near haribol mandir. Burnpur.
        Dist-pachim barddhaman
        State-west bengal
        My contact no - [protected]
        My address no[protected]
        I beg to request you that change my home address as soon as
        Possible
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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          S
          Suraj jaiswal 2
          from Mumbai, Maharashtra
          Apr 8, 2020
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          Address: Hindustan petro . Opp axis Bank - Kamani kurla west mumbai 400070

          Dealer code 11009910
          Janseva petrol pump
          Kamani kurla west mumbai 400070

          Subject - register a complaint against janseva petrol pump (Dealer code[protected] abuse with customer and giving without id card petrol during lockdown and curfew

          Respected sir
          The petrol pump person is abusing with me (I am on duty food civil supply and consumer protection department) he is saying me i can not give you more than 100 rupees of petrol in your bike and after you go from here i will give to all persons without id card any other persons full tank petrol in his bike he is going wrong and
          He breaking rule of goverment and prime minister of india

          Regards
          Suraj rajesh jaiswal
          Mobile - [protected]
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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            J
            JAWAI KING 1707
            Apr 8, 2020
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            Address: Madhav gas agancey sumerpur

            Mobile namber change
            Apr 08, 2020
            Updated by JAWAI KING 1707             Mobile namber change
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              A
              Asha Heroor
              Apr 8, 2020
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              Booked refill cylinder 15 days ago have not received the cylinder. The current one will run out in next 2 days. We stay in a building on 4th floor that does not have lift. Me being a senior citizen, cannot goto hp office at mahim to get the cylinder myself and bring it to 4th floor.
              My hp gas consumer number is 10798.
              Booking number is 577691
              Name : shakuntala kavle
              Matunga road west
              Mumbai 400016
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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              I want to register my email id on my hp gas sibsidy
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                A
                Akshant143
                Apr 7, 2020
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                Address: Ambadi road Vasai West Palghar

                My booking reference no is 260877 for hp Gas cylinder booked online on 29th March 2020 and the status of which came as delivered on 31st March 2020 without the deliver of the actual cylinder. It's been 10 days since we booked we have not received our gas cylinder and the status is showing delivered and there is no way to raise a Complain.
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                  P
                  Prince Anas
                  Apr 7, 2020
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                  I want to change my EMAIL ID.
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                    S
                    Sirajul Molla
                    Apr 6, 2020
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                    Address: Baisakhi hp gas gramin vitarak

                    Cancel refill
                    Apr 06, 2020
                    Updated by Sirajul Molla                     Refill prices is big
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                      D
                      Dnyanesh Dubewad
                      Apr 6, 2020
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                      Address: Barad tq mudkhed dist nanded state maharashtra

                      They suggested me that we don't give a cylinder to me within minimum 15 days gap of last cylinder delivery.the disgusting reason of distributor facing at every booking and delivery.
                      Apr 06, 2020
                      Updated by Dnyanesh Dubewad                       Distributor won't give gas cylinder after 15 days of first delivery. every time we facing this reason.
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                        V
                        varal2012
                        Apr 6, 2020
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                        Address: Samatha Shiva Shakti H.P Gas Agency, Andra Bank Complex, Kothapet Rd, Sri Sai Shivani Complex, Saroornagar, Hyderabad, Telangana 500060

                        Fraud!! We booked gas with samatha gas with bkng no. 535081 on 26th mar 2020. On same day, we even paid them 862 rupees online using paymantra link that was sent to us in the booking message. On 31st mar the booking status shows as delivered. They wont answer their landline at all. This is fraud. Cheating their customer after money is paid is bad. I would strongly advise against prepaying them as they can cheat you by fraudulently marking your booking status as delivered and never respond to your calls.
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          S
                          shivamchy1995
                          Apr 5, 2020
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                          Dear sir,

                          Kindly change my existing email id i.e, [protected]@gmail.com with new email id i.e, [protected]@gmail. com
                          Name- Shivam kumar Chaudhary
                          Consumer id- 620293
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                            B
                            Bhavesh9830
                            Apr 4, 2020
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                            I have booked for the gas cylinder before 2 weeks and till now not yet delivered. Shanthi agencies do not receive my calls and no response has been given. Their address is No. 20, 1st A Cross, Vidya Nagar, Bommasandra, behind KFC, Bengaluru, Karnataka 560099.
                            My consumer number 653968. Please help us we have no cylinder.
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                              Manish Gaikwad37288
                              from Nagpur, Maharashtra
                              Apr 3, 2020
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                              Resolved

                              to reactivate gas connection which is blocked by so

                              Address: 39 B F/F Nangli Razapur, Sarai kale khan Nizamuddin Rly/Metro station New Delhi 110013

                              Dear sir/madam,

                              I am manish ratnakar gaikwad (Con. No-788156). I am having hp gas connection since 2016. My account has been blocked by so as i did not book refill from last few months because was transferred to other state. I was out of (Delhi) for last nine months as a result i could not able to book gas/refill cylinder.

                              Kindly, unlock my gas connection as soon as possible.

                              Thank you
                              br...
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                              S
                              Sushila Lunawat
                              Apr 3, 2020
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                              Suresh agency wall tax road asowcarpet chennai... They are not expect paytm payment.
                              We do payment 240 today morning. 6 am but they said why do not asked before payment paytm.. Any they behave is very bad with ladies... After 35 minutes they put petrol... Whey have big board for expect paytm payments... Now this time lock down not cash in hand any one... So we done paytm
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                              Apr 03, 2020
                              Updated by Sushila Lunawat                               Sowcarpet branch
                              View replies
                              Hi.

                              Gas booked on 15-Mar-2020
                              But still not delivered.
                              Annapurna gas agency no and owner no is switched off.
                              Lodged compaint in HPCL portal but they replied Agency will deliver.
                              Reply
                              I have paid online while booking hp gas but after some days status is showing gas is delivered without delivering the same
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                                A
                                Acs Pallab Das
                                from Hāora, West Bengal
                                Apr 2, 2020
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                                Address: AE-188, RABINDRAPALLY, KRISHNAPUR, P.O-PRAFULLA KANAN, KOLKATA-700101

                                Myself Pallab Das, consumer id no. 601111, I have booked a refill on 19.03.2020, booking no. 566801, of which cash memo no. 1258968, was also generated on 21.03.2020 but the cylinder has not yet been delivered and now the booking date has automatically been changed as 01.04.2020 instead of 19.03.2020 with a new booking id though I have the booking confirmation message on 19.03.2020 & cash memo generation confirmation message on 21.03.2020 with me
                                This is a forgery, they must have sold my booked lpg refill cylinder to someone else at a much higher rate, pls resolve the issue and arrange me immediate delivery of my booked lpg refill
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                  Acs Pallab Das
                                  from Hāora, West Bengal
                                  Apr 2, 2020
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                                  I am Pallab Das, consumer id no. 601111, I have booked a refill on 19.03.2020, booking no. 566801, of which cash memo no. 1258968, was also generated on 21.03.2020 but the cylinder has not yet been delivered and now the booking date has automatically been changed as 01.04.2020 instead of 19.03.2020 with a new booking id though I have the booking confirmation message on 19.03.2020 & cash memo generation confirmation message on 21.03.2020 with me
                                  This is a forgery, they must have sold my booked lpg refill cylinder to someone else at a much higher rate, pls resolve the issue and arrange me immediate delivery of my booked lpg refill
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                  We have received the SMS that refill has been delivered on 30.03.2020 with CASH Memo No 1496649 however still the same has not received by me also plz let us know what is the exact amount that has to be paid to delivery man they charge us more than 800 rs
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                                    S
                                    Seshagiri rao sunkaranam
                                    Mar 30, 2020
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                                    Change opt out of subsidy to subsidies
                                    Dear sir, sorry!!! Due to wrong click on"opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 605206 as soon as possible. Please help me on this. My name is seshagiri rao and consumer no : 605206 and lpg id :[protected] and aadhar no:[protected]. Hp gas agency - ap civil supplies
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                    I made a request for refill on HP mobile application on 21st March, when i checked the status of the delivery today, i shows delivered without actually refill being delivered and now when i am trying to re-book, the application is giving an error saying new request can happen only after 14 Days.
                                    This is a clear fraud by the HP Gas Agency
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                                    Sir I'm booked gas on 20th March but deliver not found
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                                    My consumer no is 601855. I booked a cylender & I got massage that cylender delivered on 15/3/2020 vide573432 but till this date cylender not delivered. Emmidiate action solicited. The Gas Agent Talkar Gas agent Porvorim is trimendiuos hurrashing the people Event not lifting phone. I am 67 years old senior citizen facing huge problem...S.A.Sawant.
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                                    S.A.Sawant's reply, Mar 31, 2020
                                    Booked vide 573432, delivry showing 15, /03/2020 still not delivered.
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                                      A
                                      Anand Ramaiya
                                      Mar 30, 2020
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                                      Address: FOYER INFINITY,503 OPAL,PATTUNDER AGARHARA ROAD,, ITPL BACK GATE ,OPPOSITE TO GOLDEN GANESH TEMPLE,WHITEFIELD, 560066

                                      Sir, my consumer id is 642037 and i booked cylinder online dated on 26.03.2020 however still not delivered till date even through all booking gets cleared till 27.03.2020 according to ivr status.
                                      In this crisis situation government already ensures all to supply essential goods on time but in my scenario i think its not working and nor even anyone picking up the call at my distributor offices.
                                      I am requesting you to look in to this on priority and resolved.
                                      Hope you understand my issue.
                                      Thanking you,
                                      Anand ramaiya.
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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