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Updated: Sep 5, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 34

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S
Suraj jaiswal 2
from Mumbai, Maharashtra
Apr 8, 2020
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Address: Hindustan petro . Opp axis Bank - Kamani kurla west mumbai 400070

Dealer code 11009910
Janseva petrol pump
Kamani kurla west mumbai 400070

Subject - register a complaint against janseva petrol pump (Dealer code[protected] abuse with customer and giving without id card petrol during lockdown and curfew

Respected sir
The petrol pump person is abusing with me (I am on duty food civil supply and consumer protection department) he is saying me i can not give you more than 100 rupees of petrol in your bike and after you go from here i will give to all persons without id card any other persons full tank petrol in his bike he is going wrong and
He breaking rule of goverment and prime minister of india

Regards
Suraj rajesh jaiswal
Mobile - [protected]
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    J
    JAWAI KING 1707
    Apr 8, 2020
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    Address: Madhav gas agancey sumerpur

    Mobile namber change
    Apr 08, 2020
    Updated by JAWAI KING 1707     Mobile namber change
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      A
      Asha Heroor
      Apr 8, 2020
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      Booked refill cylinder 15 days ago have not received the cylinder. The current one will run out in next 2 days. We stay in a building on 4th floor that does not have lift. Me being a senior citizen, cannot goto hp office at mahim to get the cylinder myself and bring it to 4th floor.
      My hp gas consumer number is 10798.
      Booking number is 577691
      Name : shakuntala kavle
      Matunga road west
      Mumbai 400016
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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      I want to register my email id on my hp gas sibsidy
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        A
        Akshant143
        Apr 7, 2020
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        Address: Ambadi road Vasai West Palghar

        My booking reference no is 260877 for hp Gas cylinder booked online on 29th March 2020 and the status of which came as delivered on 31st March 2020 without the deliver of the actual cylinder. It's been 10 days since we booked we have not received our gas cylinder and the status is showing delivered and there is no way to raise a Complain.
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          Prince Anas
          Apr 7, 2020
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          I want to change my EMAIL ID.
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            S
            Sirajul Molla
            Apr 6, 2020
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            Address: Baisakhi hp gas gramin vitarak

            Cancel refill
            Apr 06, 2020
            Updated by Sirajul Molla             Refill prices is big
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              D
              Dnyanesh Dubewad
              Apr 6, 2020
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              Address: Barad tq mudkhed dist nanded state maharashtra

              They suggested me that we don't give a cylinder to me within minimum 15 days gap of last cylinder delivery.the disgusting reason of distributor facing at every booking and delivery.
              Apr 06, 2020
              Updated by Dnyanesh Dubewad               Distributor won't give gas cylinder after 15 days of first delivery. every time we facing this reason.
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                V
                varal2012
                Apr 6, 2020
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                Address: Samatha Shiva Shakti H.P Gas Agency, Andra Bank Complex, Kothapet Rd, Sri Sai Shivani Complex, Saroornagar, Hyderabad, Telangana 500060

                Fraud!! We booked gas with samatha gas with bkng no. 535081 on 26th mar 2020. On same day, we even paid them 862 rupees online using paymantra link that was sent to us in the booking message. On 31st mar the booking status shows as delivered. They wont answer their landline at all. This is fraud. Cheating their customer after money is paid is bad. I would strongly advise against prepaying them as they can cheat you by fraudulently marking your booking status as delivered and never respond to your calls.
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                  S
                  shivamchy1995
                  Apr 5, 2020
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                  Dear sir,

                  Kindly change my existing email id i.e, [protected]@gmail.com with new email id i.e, [protected]@gmail. com
                  Name- Shivam kumar Chaudhary
                  Consumer id- 620293
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                    B
                    Bhavesh9830
                    Apr 4, 2020
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                    I have booked for the gas cylinder before 2 weeks and till now not yet delivered. Shanthi agencies do not receive my calls and no response has been given. Their address is No. 20, 1st A Cross, Vidya Nagar, Bommasandra, behind KFC, Bengaluru, Karnataka 560099.
                    My consumer number 653968. Please help us we have no cylinder.
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                      Manish Gaikwad37288
                      from Nagpur, Maharashtra
                      Apr 3, 2020
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                      Resolved

                      to reactivate gas connection which is blocked by so

                      Address: 39 B F/F Nangli Razapur, Sarai kale khan Nizamuddin Rly/Metro station New Delhi 110013

                      Dear sir/madam,

                      I am manish ratnakar gaikwad (Con. No-788156). I am having hp gas connection since 2016. My account has been blocked by so as i did not book refill from last few months because was transferred to other state. I was out of (Delhi) for last nine months as a result i could not able to book gas/refill cylinder.

                      Kindly, unlock my gas connection as soon as possible.

                      Thank you
                      br...
                      +2 photos
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                      S
                      Sushila Lunawat
                      Apr 3, 2020
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                      Suresh agency wall tax road asowcarpet chennai... They are not expect paytm payment.
                      We do payment 240 today morning. 6 am but they said why do not asked before payment paytm.. Any they behave is very bad with ladies... After 35 minutes they put petrol... Whey have big board for expect paytm payments... Now this time lock down not cash in hand any one... So we done paytm
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                      Apr 03, 2020
                      Updated by Sushila Lunawat                       Sowcarpet branch
                      View replies
                      Hi.

                      Gas booked on 15-Mar-2020
                      But still not delivered.
                      Annapurna gas agency no and owner no is switched off.
                      Lodged compaint in HPCL portal but they replied Agency will deliver.
                      Reply
                      I have paid online while booking hp gas but after some days status is showing gas is delivered without delivering the same
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                        A
                        Acs Pallab Das
                        from Hāora, West Bengal
                        Apr 2, 2020
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                        Address: AE-188, RABINDRAPALLY, KRISHNAPUR, P.O-PRAFULLA KANAN, KOLKATA-700101

                        Myself Pallab Das, consumer id no. 601111, I have booked a refill on 19.03.2020, booking no. 566801, of which cash memo no. 1258968, was also generated on 21.03.2020 but the cylinder has not yet been delivered and now the booking date has automatically been changed as 01.04.2020 instead of 19.03.2020 with a new booking id though I have the booking confirmation message on 19.03.2020 & cash memo generation confirmation message on 21.03.2020 with me
                        This is a forgery, they must have sold my booked lpg refill cylinder to someone else at a much higher rate, pls resolve the issue and arrange me immediate delivery of my booked lpg refill
                        +2 photos
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                          A
                          Acs Pallab Das
                          from Hāora, West Bengal
                          Apr 2, 2020
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                          I am Pallab Das, consumer id no. 601111, I have booked a refill on 19.03.2020, booking no. 566801, of which cash memo no. 1258968, was also generated on 21.03.2020 but the cylinder has not yet been delivered and now the booking date has automatically been changed as 01.04.2020 instead of 19.03.2020 with a new booking id though I have the booking confirmation message on 19.03.2020 & cash memo generation confirmation message on 21.03.2020 with me
                          This is a forgery, they must have sold my booked lpg refill cylinder to someone else at a much higher rate, pls resolve the issue and arrange me immediate delivery of my booked lpg refill
                          +2 photos
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          We have received the SMS that refill has been delivered on 30.03.2020 with CASH Memo No 1496649 however still the same has not received by me also plz let us know what is the exact amount that has to be paid to delivery man they charge us more than 800 rs
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                            S
                            Seshagiri rao sunkaranam
                            Mar 30, 2020
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                            Change opt out of subsidy to subsidies
                            Dear sir, sorry!!! Due to wrong click on"opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 605206 as soon as possible. Please help me on this. My name is seshagiri rao and consumer no : 605206 and lpg id :[protected] and aadhar no:[protected]. Hp gas agency - ap civil supplies
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                            I made a request for refill on HP mobile application on 21st March, when i checked the status of the delivery today, i shows delivered without actually refill being delivered and now when i am trying to re-book, the application is giving an error saying new request can happen only after 14 Days.
                            This is a clear fraud by the HP Gas Agency

                            about subsidy - Comment #3670570 - Image #0
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                            Sir I'm booked gas on 20th March but deliver not found

                            about subsidy - Comment #3671799 - Image #0
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                            My consumer no is 601855. I booked a cylender & I got massage that cylender delivered on 15/3/2020 vide573432 but till this date cylender not delivered. Emmidiate action solicited. The Gas Agent Talkar Gas agent Porvorim is trimendiuos hurrashing the people Event not lifting phone. I am 67 years old senior citizen facing huge problem...S.A.Sawant.
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                            S.A.Sawant's reply, Mar 31, 2020
                            Booked vide 573432, delivry showing 15, /03/2020 still not delivered.
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                              A
                              Anand Ramaiya
                              Mar 30, 2020
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                              Address: FOYER INFINITY,503 OPAL,PATTUNDER AGARHARA ROAD,, ITPL BACK GATE ,OPPOSITE TO GOLDEN GANESH TEMPLE,WHITEFIELD, 560066

                              Sir, my consumer id is 642037 and i booked cylinder online dated on 26.03.2020 however still not delivered till date even through all booking gets cleared till 27.03.2020 according to ivr status.
                              In this crisis situation government already ensures all to supply essential goods on time but in my scenario i think its not working and nor even anyone picking up the call at my distributor offices.
                              I am requesting you to look in to this on priority and resolved.
                              Hope you understand my issue.
                              Thanking you,
                              Anand ramaiya.
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                P
                                Priyanka Masurkar
                                Mar 29, 2020
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                                Address: 400060

                                Hi, citrus team i booked hp gas cylinder and make a pymt on 29/03/2020 through ezy suvidha app & make online payment by bhim app. During error is comes, but amount is deducted from my bank account. Hp gas distributor say in his account payment is not done. Refund money quickly. Refundable amount is refunded to along with the file is attached of bhim aap pymt sucessfull receipt. Pls i request refund money quickly.
                                +1 photos
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                                  K
                                  Krishnavamsi Duddupudi
                                  Mar 29, 2020
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                                  Address: 534313

                                  I have ordered a gas cylinder, which has not at delivered. I have ordered on[protected] and payment was successful it showed "your product delivers within 3 to 5 days" and today it is day 6. It shows biller reference id: [protected], as gas is basic requirements for any house hold to run the delivery should be promising at any cost. I hope this issue will be resolved immediately.
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                  Mar 29, 2020
                                  Updated by Krishnavamsi Duddupudi                                   Biller reference id was [protected]
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                                  Thank you for solving issue, I have received gas cylinder today it was quick response for resolving this issue
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                                    S
                                    Sridhar Gopishetty
                                    Mar 28, 2020
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                                    We have booked a gas cylinder more then 5 days ago and still no gas at home. In the bill it's say we pledge to deliver with in 2 day ! .. no response to phone..Need immediate assistance due this lock down.
                                    .
                                    Mar 28, 2020
                                    Updated by Sridhar Gopishetty                                     CAS-230964-Y9M2Y3
                                    Mar 28, 2020
                                    Updated by Sridhar Gopishetty                                     CAS-230964-Y9M2Y3
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                                      L
                                      Laptima
                                      Mar 27, 2020
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                                      Address: Kolkata, West Bengal, 711026

                                      Booking number 519098
                                      Distributor code 19585100

                                      Booked hp gas via ivr and got confirmation of booking. However there is no update regarding delivery of cylinder.

                                      Tried to call distributor multiple times on the distributor contact number provided in my hpgas app, but the phone is not functioning.

                                      No updates regarding delivery of gas cylinder. We need cylinder soon else we are in lot of trouble.

                                      Please help resolve the issue.
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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