Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

I have initiated a domestic gas cylinder booking for which i have paid 668.80/- (with card charges) through HDFC Credit Card on 03.04.2018. Payment was showing pending but amount got debited from Card.
After that i have booked another gas cylinder by visiting HP Gas Agency.

Please solve the issue and help me in getting back my money to my card.

Regards,

Salauddin Miya

Hi i have booked cylinder and i have paid amount through credit card but booking have been cancelled but the amount is not refunded

Dear customer,

Greetings from citrus!

Your transaction ctx[protected] processed on 31/03/2018 for rs. 706.71/- is a successful transaction.

Any concern regarding service delivery/refund/cancellation/change, we request you to contact hpcl.

Below are the details for your reference:
http://www.hindustanpetroleum.com

Regards,
Rishu
Support team

— original message —
From: suresh jothi [sureshj. [protected]@gmail.com]
Sent: 1/4/2018 3:04 am
To: [protected]@citruspay.com
Subject: refund

Dear consumer, please click http://t.payu.in/7Ty2S4 to pay hpcl cylinder
And avail offers. For queries: [protected]@citruspay.com

Hpgas bookingno 530070 cashmemo 1047268 dt 31.03.18 rs.696.00, is
Generated. Ezygas authentication code is 4599, plz share it to dboy upon
Delivery

Ref:hp gas booking no 530070 is cancelled. Please re-book your lpg refill.

Rs.706.71 was spent on ur hdfcbank credit card ending 9399 on
[protected]:13:52:03 at citrusp*pushpam.

I have prepaid for the booking but it have been cancelled so pls refund to
The card pls
Ref:_00d15fgfg._5001cp73gr:ref

Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 31773 as soon as possible. Please help me on this. My name is komaravelli mahender kumar and consumer no 31773 and lpg id:[protected] and aadhar no:[protected]. Hp gas agency - m/s secunderabad gas comapany.[protected]

Date of incident: 01/april/2018
Consumer number: 610869
Gas company: hp
Gas agency address: madeena gud hp gas agency,
Shop n 2-105/3, 1st floor, plot no 4, syno 88, hafeezpet, madeenaguda, hyderabad-500049

I am santhosh kumar panasa, mobile number [protected], staying in plot no 674, flat no 201, matrusri nagar, miyapur, hyderabad - 500049. On the april 01 2018, at 9:00 pm while replacing the empty cylinder with new full cylinder, when open the gas cap gas immediately blow out with huge sound. Due to the huge sound even neighbors rushed to the place to know about the situation. Due to the panic situation with help of neighbors, went down stairs and stopped the power by removing the main fuse.in parallel, called fire station and hp gas dealer to the immediate help. Fire station risqué team came in right time helped in opening the windows so that gas spread out in the air. But gas dealers took their own time and at last after one hour sent one in-experienced technician. Technician managed to stop the leakage of cylinder and taken outside but he we was not skilled enough to suggest to when family can go inside house.

Key issue:
1. Defect cylinder might have done the full damage (My whole family may be killed in the incident)
2. No support from gas agency.

Request: not sure whom to blame either hp gas company or hp gas dealer. Please take necessary action and do the justice to me.

This is inform you change of address
Name dattanand v revankar
Customers no 625777
Agencies karthick agencies

No 141 2nd d cross nagrendra block bsk 2nd stage bank colony srinivas nagar bangalore -560050

To

#190/1 1th main viveshwaraiah road. Near seeth circle opp vinynaka hospital girinagar b s k 1st stag bangalore 560085

Sir,
Please, change "opt out of subsidy" to subsidies. My hp consumer number is 615716. Due to wrong click on "opt out of subsidy option". Please deactive "opt out of subsidy option' as early as possible. My name is pampa dutta and my aadhaar number is.[protected] & my hp gas angecy is jyostna hp gas service (Hp gas agency code is 14040100, ketugram - 1, purba bardhaman, west bengal). My registered mobile number is [protected].
I have send you mail in four times and sms in two times. My hp gas id is[protected]. Please deactive my"opt out of subsidy" as early as possible. I am a very poor woman. Please send me sms and mail.
Your kind and sympathetic consideration is very essential.

Sir / madam,
This is to inform you that it was wrongly enrolled the “give it up” subsidy option for my lpg connection by one of my family members who is ignorant to understand english words. So, i request you kindly to deactivate this enrollment, my consumer no. 652331. So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the hp gas connection details: email: [protected]@gmail.com mobile: [protected]

Lpg id: 2 [protected]
Consumer no.: 652331
Consumer name: sarita devi

Distributor code: 14340820
Distributor name :deepak hp gas supply

Dear sir/mam

Iam a hp gas holder with consumer number 607934 i have updated my aadhar number in bank records last 4 months back but till now i didnt got my aadhar subsidy when i inquired about this issue in gas agency they are asking to update aadhar in bank records and i work the same has been updated in my bank account., and when i called customer care of toll free [protected] they said npci didnt confirmed your bank details and aadhar has not updated in bank account.And i asked after updating with ncpi it takes three months in mean time if i pay 3 times for gas will my 3 payments amount will get at the same time into my bank account the concerned executive said after aadhar gets enrolled from that time only amount will get credit and they are not even telling the time limit., this is not the proper way they respond and taking money from people and not paying them back is the worst thing., i request you to do the needful and provide my subsidy amount back into my account,

Thanks and regards

Hp gas cylinder online payment done thru hdfc bank account amount debited from my account but not transferred to the hp gas agency and hence i have to pay the charges on the cylinder delivery in cash requested u pls refund my amount to my hdfc bank account as soon as possible
Thanks
Reference no[protected]
Narration citrus pushpam [protected]

I asked him to fill the petrol rs 200/-. He started filling the petrol but he tried to keep distracting me by asking me to pay 1 rupee more. He then stopped the pump and the metre was still at 161.25. When i asked him, why he had stopped he got tense as he was caught. He then filled the remaining 40 rupees. This was not the first time it had happened to me there, so i was cautious. His colleagues kept supporting him. This kind of cheating is not acceptable

Dear Sir/ Mam,

I am a HP domestic gas connection holder, my consumer no, : 632243 and Aadhaar card no.[protected]. I have chcked my bank accounts but no subsidy is being transferred to my SBI account after 19.12.2016 (vide no ‘HP[protected] [protected] –Dec-2016 TRANSFER FROM[protected] of Rs 180.79’.
So please arrange depositing all my subsidy amount due to my credit to my Bank account at an early date.
Yours sincerely,
Swapnadip Thakur

Two months back there was problem in gas regulator and i called to gas leakage team and explained regulator not working properly if i turn of gas will remain passing to stove he did something and left after some days problem occurred same and again i called gas leakage team he told 100 rs for new replacement actually it was free know
My consumers is 628459

My gas connection customer no is 634049, name is s. N. Das and the dealer is m/s rajdhani gas, bhubaneswar. For quite sometime i was getting the subsidy being paid in my axis bank a/c at arch bihop house, satyanagar, bhubaneswar -751007, a/c no. [protected], ifsc code utib0000024. This is the account where as retired person i carry out my regular transactions. For last two cases the subsidy is being paid at an account at bank of india jointly held by me and my grand daughter and this account i rarely use. And as such i am interested to close this account. I therefore request you to transfer the subsidy to my axis bank savings account as stated above as was previuously being used by you to pay subsidy. Kindly confirm the changes requested. I have tried to contact bhbaneswar office at phone[protected] and mb [protected] but get no response.. Thanks

Respected sir
I am mr. Anil naik, one of the consumer of hp gas in rayagada. There is a on line gas-refile booking facility, to this to create jihaan account. So i created jihaan account for booking gas refile, but it is not activated. There is a message to me it follows as

We have sent you the activation mail on emailid :[protected]@gmail.com.
Click send button to resend the activation mail.
But they haven't sent me the activation mail on my email id cited above. So please rectify my problem as early as possible.

Sir
My name is tusher kanthi paul my lpg id is 2 [protected] consumer no 608287, i have a problem to receive my subsidy amount in my bank account i had received my subsidy amount in my sbi account from the first but before 5 months my company has opened a hdfc salaray account with linking of adhar no thereafter automatically i have started to receive the amount nos of 3 times in hdfc bank account before two months i have change my job and my company closed the hdfc bank account from that day i can't get my subsidy amount in my previous sbi bank account when i am loggin in my. Lpg.in there shows a massage they can'nt get transfer my subsidy amount because they did n't find my bank details when i click on bank details to submitting the bank details again shows a massage"""""your hp gas connection is linked to your aadhaar no xxxxxxxx216 but the same is not linked to you bank account in your bank. Due to this reason we shall not be able to transfer subsidy to your this bank account. To become eligible for subsidy transfer in your bank account, please visit your bank and give your aadhaar number to them for seeding for lpg mdbtl scheme"""""""i have contacted with my branch they said they can't update the previous bank account it's only update my npci please resolve my issue and help us to get the lpg subsidy in my bank account my bank account details below:-
Name-tusher kanthi paul
Account number[protected]
Bank: state bank of india
Address: jadabendra panja avenue, durgapur, dist burdwan, west bengal 731211
State: west bengal
District: bardhaman (Click here for all the branches of"state bank of india"in"bardhaman " district)
Branch: fci, durgapur
Ifsc code: sbin0001556

Respected sir
I am one of the consumer of hp gas in bangalore, karnataka. There is an on line gas-refile booking facility, to this to create an online account. So i created an online account for booking gas refile, but it is not activated. There is a message to me it follows as

We have sent you the activation mail on email id : [protected]@gmail.com.
Click send button to resend the activation mail.
But they haven't sent me the activation mail on my email id cited above. So please rectify my problem as early as possible.

My consumer id is 675030

Hi sir,

Am using hp gas. My subsidy amount is not received from last 4 months. Previously i got subsidy is in my citi bank account but i closed that account 4 months bank itself. Total 2 subsidy amounts are pending as of now.

I re-linked my aadhar details in my other banks like sbi, ubi and yes banks.

Again i checked with gas agency they told me that aadhar card details not linked.

Almost i went 10 times and i given 10 requests in my all bank accounts.

Finally i tied and irritated on all banks, hp gas agency and govt of india on my problem not yet solved.

This month freshly i opens a new syndicate bank account on 06/03/2018. And i updated my aadhar card number and lpg id in syndicate bank.

Again i checked with gas agency they told me that your aadhar card is not linked till now in any bank.

Full details:

My name: ravikumar bandalakunta
Mobile number: [protected]

Gas name: hp gas
Gas agency name: trupti gas, kr puram, bangalore.
Gas cosumer number: 618627
Gas lpg id:[protected]

Aadhar card deatils:[protected]
Sbi bank account number: 3033
Branch: kr puram, bangalore

Am attaching the all required documents please look the attachments. Kindly solve my problem as soon as possible.

Sir / madam,
This is to inform you that it was wrongly enrolled the “give it up” subsidy option for my lpg connection. So, i request you kindly to deactivate this enrollment, my consumer no. 632060. So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the hp gas connection details: email: [protected]@gmail.com mobile: [protected]
Consumer no.: 632060
Consumer name: nirmal pawar
Distributor code: 11253400
Distributor name:priya agency satara
On 17/03/2018

Iam hp gas consumer i have go to registration portal for online login process as [protected]@rediffmail.com this is my email but i don't receive activation link so plz reset my email so i can register again or what else procedure to do. My consumer no is 628031 from surat gas transport co. Surat. My name is zanira abid malek. Or whom to contact plz have a detail. Thanks

Dear sir
I have mistake by lack of knowledge i have pressed a give up subsidy butten and then stop my subsidies of hp gas.
Sir, it is requested to cancell my request give up subsidy, i am poor man. So i want a lpg slender at subsidized rates.
Thanking you sir,
Name. Aziz ahmed nasir
Mob.[protected]
Consumer no.611726
Distributer no.[protected]
Distributer name. Qadian gas server
Distributer code.17257980
Lpg id.[protected]