Hi team,
I am a consumer of hp gas service and my consumer id is : 656697.
I booked through ivr refill for cylinder with distributor (Sangameshwara)
& later received msg on mobile as mentioned below:
{ dear consumer, please click http://t.payu.in/p16fpe to pay hpcl cylinder and avail offers. For queries: [protected]@citruspay.com }
So, used link from message & the amount & details was somewhat similar hence, i paid amount through net banking for cylinder on 18/02/2018 night and received confirmation online as booking amount paid 800.42 rupees successfully.
&
I missed to take screenshot of the information because, i thought i will get message as well but not received & later was tried to see the webpage is also not showing that as well it always says expired.
To re-confirm if this is fake or genuine visited my gas distributor agency place (Sangameshwara) & shown this all message & explained & they said its all genuine so, now i am tracking back to back gas delivery status & i don't have any prof amount paid so,
Please help with this prof details..
Thanks,
Manjunath. T
Feb 21, 2018
Complaint marked as Resolved I my self found way & solved problem so, i don't need any more help from anyone.
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.