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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

2.1
Updated: Sep 5, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 70

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S
sias dubey
from Delhi, Delhi
Feb 18, 2018
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Address: 230304

Respected sir
I am umesh kumar pandey serving in central reserve police force in delhi. I am not received gas subsidy in my account. My consumer no. 600903 in hp gas distributer maa barahi gas service in pratapgarh (Up). I complaints many times during leave but no any reply received till date. I am not drawn gas subsidy in my account sbi [protected] name umesh kumar pandey. I am highly obliged you sir
Thanks
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    Durga Prasad Palepu
    from Manuguru, Telangana
    Feb 18, 2018
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    Address: East Godavari, Andhra Pradesh, 533002

    Dear sir,
    My name is palepu durga prasad.
    I haved opted leave subsdy byistakely.
    So please kindly cancell that request.
    My consumer no: 640600
    Booking code:593291
    Please cancell the subsdy request
    Provide my subsdy asusal.

    Thanking you sir.

    P durga prasad
    Cons no:640600
    +1 photos
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
    Feb 09, 2018
    Sombir Deswal's response
    Respected sir
    i have closed my old a/c of bank of india which was for gas subcidi .At present i have a new a/c with andhrabank.My new Bank a/c Andhra Bank,
    Name - SOMBIR
    A/C [protected]
    My HP gas consumer no detail is 405264 name sombir
    my adhar no[protected]
    now you are requsted to chang my gas subcidi in the new a/c given above
    Respected sir
    i have closed my old a/c of bank of india which was for gas subcidi .At present i have a new a/c with andhrabank.My new Bank a/c Andhra Bank,
    Name - SOMBIR
    A/C [protected]
    My HP gas consumer no detail is 405264 name sombir
    my adhar no[protected]
    now you are requsted to chang my gas subcidi in the new a/c given above
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      C
      Chandeshwar Sharma
      from Noida, Uttar Pradesh
      Feb 17, 2018
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      Address: New Delhi, Delhi, 110086
      Website: Hock west Delhi gas agency

      Consumer no. 804795, i'd -[protected]. I received cylinder on 10-02-18, 4kg underweight. I received a message 0n 15-02-18 another cylinder but i haven't booked. I received subcidy two times in my bank account. How is this possible. Supplier gived me underweight. This shows he is cheating me. I think he cheated my so many money. I cannot explain it.
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
      On 5th Feb I made a payment through payu towards gas cylinder refill. But till yday I got no update. To my horror after follow up with HP I got a message that the order was cancelled by HP! My question is where is my money???
      Sir I have been opened my account on your online Hp consumer portal. I am unable to log in to the consumer portal due to forgot my Log in password. Therefore kindly solve my problem as soon as possible. My mail ID is sinraj.[protected]@gmail.com, thanking you in anticipation.
      Consumer of Geeth priya gas service Dist coimbatore. Consumer No. 616209
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        R
        RamShiromani Mishra
        Feb 17, 2018
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        Address: Raigad, Maharashtra, 410210
        Website: [email protected]

        Dear sir,

        Today i have received refilled lpg cylinder in very bad condition
        I. E.
        Round handle crack,
        Cyl bottle is dirty condition
        Paint of cyl bottle is pilled out
        Sowing scratches.

        In this connection, when said about above to delivery boy he said all cyl bottle are same condition which he having.

        Again, i have contacted thr'u tel on[protected] to prakash gas agency, she said presently all refilled cyl has been delivered and not balance any cylinder at thier end if, i want to change it please wait.

        I would like to draw your kind attention on above many times he has delivered roughly cylineder.

        Request you please do the needful at your end and let us have know about action taken.

        Regards,

        K d p singh
        +[protected]
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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          Niloy Pahari
          from Kolkata, West Bengal
          Feb 17, 2018
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          Address: Kolkata, West Bengal, 700075

          I am not getting my subsidiary amount for last four months. I have complaint regarding this to the hp customer care and they told me to relink the aadhar card in the respective bank in which the hp is linked. I have do as told. They promised to solve the problem and refund the money in 15days but its already 2months and still not i am not getting the money. When i am calling they they are giving me wrong numbers to call in wrong offices and harassing me unnecessarily. Pls help
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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            S
            Savita Gaikwad
            from Mumbai, Maharashtra
            Feb 16, 2018
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            Address: Thane, Maharashtra

            Sir my hp gas connection wanted to transfer to my elder brother but gas agency charges for that about re. 1200/-for procedure. As he is my blood related brother why should we pay such amount. Agency told it is comes under gift so we have to pay difference in deposit amount. We r really payable such amount only for transfer within the family. Pls advice payable charges.
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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              K
              Khonish
              from Pune, Maharashtra
              Feb 14, 2018
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              Address: Nagpur, Maharashtra, 440001

              Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 632507 as soon as possible. Please help me on this. My name is dilip ganvir and consumer no 632507 and aadhar no:[protected]. Customer id is[protected]hp gas agency - domestic gas agency & application distributer agency[protected].. Plz do as urgent as possible... Plz sir
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                roy2011
                from Hyderabad, Andhra Pradesh
                Feb 13, 2018
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 500049
                Website: HPGAS.IN

                Name # malathi roy
                Mob no # [protected]
                Cuonsumer no 621975
                Address # 4-1124 marthanda nagar new hafizpet
                Landmark # near ganesh temple

                Cylinder details
                B.20
                16.2

                Is 3196 part-1lpg
                Wc 33.3 litres
                Max wp 1.66mp
                Tp 2.45 mp

                Rmycl
                Sr. No 716648
                Tare wt 16.2kg
                Max gross wt 30.4kg
                Batch no h1789
                Test dates 06/10

                Gas leaking during offline / online mode of regulator=having no washer issues but leak continues= while applying little water to it = the gas leak was behind ball like object can be seen its bubble which meant to escape.

                I made complaint 11am still no person arived.
                Again i done at evening between 5/6am.

                Please rectify the issue
                +5 photos
                Feb 20, 2018
                Complaint marked as Resolved 
                only new washer updated
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                Feb 20, 2018
                Updated by roy2011
                while applying little water to it ==== the gas leak was behind ball like object can be seen its bubble which meant to escape

                i kept 2 days aside

                and after service man checked all was right and cylinder used for long time by many people===warn not to sprinkle water

                but request made in real time === but service to get urgent time availability offtime!!!
                Jun 07, 2019
                Updated by roy2011
                washer was good condition but leakage was behind the ball not getting stop ...atlast i sprinkle some water on that day and acts normal after then...TQ

                BUT THE WASHER PROBLEMS ARE TAKING PLACE 5 TIMES OUT OF 10 CYLINDERS DELIVERED.

                ALWAYS WASHER UPDATED GET CHECKED BY SERVICE PEOPLE BEFORE FILLING THE GAS.

                SOMETIME DELIVERY BOYS THEY ALWAYS SAYS ""GO TO OFFICE AND WE DO NOT HAVE WASHER WITH US OR OVER"".
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                  Nitesh Chaubey
                  from Satana, Maharashtra
                  Feb 13, 2018
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                  Address: Dhule, Maharashtra

                  I mr. Nitesh kumar, consumer of hp gas corporation. My hp gas distributer name is shubhanker gas services sakri in dhulia district. I have not received the pass book of my connection. I don't know my consumer no. L am unable to visit the said distributer office to find the consumer no. And book a gas cylinder. Please help me in this regard.
                  Thanking you.
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                  I have a HP gas consumer.last went to HP office to ask them why my subsidy not deposit in my account from starting. The told give me funny answer that you cancelled your subsidy by one .but no one can call me about that and why I cancelled my subsidy? Many of month my subsidy and lots of money in vain. What can I do now?
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                    R
                    Ramesh R ram
                    from Mudigere, Karnataka
                    Feb 13, 2018
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                    Address: Mysore, Karnataka, 571101

                    Myself chikkathayamma, want to do complaint against hp gas agency
                    Regarding late delivery which a problem facing by several users. The agency
                    Named "lahari gas agency", located in mysore rajivanagara my consumer no is 601852 recently my booking on 10 days but i not received gas cylinder till now, the many
                    People are used to carry cylinders from gas godown carry by auto.
                    Doing late delivery its a casual thing for this stupid agency, every time delay delivery & before gas cylinder delivary booking after 1month delivery
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                      T
                      tomarsanjay1988
                      from Noida, Uttar Pradesh
                      Feb 12, 2018
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                      Address: Ghaziabad, Uttar Pradesh, 201009

                      Hi team,
                      I am a consumer of hp gas service and my consumer id is : 613040.
                      I booked one cylinder on 28/01/2018 11:20 pm date and received below confirm booking message :

                      "बुकिंग 512707 उपभोक्‍ता 613040 baba gas service डेलीवेरी ओटीपी9449"

                      I also received one more below message for cylinder payment on 30/01/2018 02:32 pm :

                      "dear consumer, please click http://t.payu.in/qUT2To to pay hpcl cylinder and avail offers. For queries: [protected]@citruspay.com"

                      So i made payment of 736 rupees from my credit card and got confirmation message for it.

                      Transaction no : inva1db424b9 with citrix online payment gateway.

                      I made online payment from credit card but at the time of cylinder delivery, delivery man doesn't know it and we paid him cash for cylinder. I already received 239 rupees as hp subsidy amount.
                      May i know what happen to my online transaction and when i will get refund. Please give me status of my transaction otherwise i have to take action against it because i made payment from my credit card.

                      Thanks,
                      Sanjay singh tomar
                      [protected]
                      +1 photos
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                      Please find below the net banking payment details I paid through my HDFC bank account on 31st March 2018 for my gas cylinder. I confirmed with the bank and got to know that the payment has been successfully credited to HP GAS against this transaction.

                      But my gas cylinder supplier/vendor Naraniya Gas Agency, Sanganer is not confirming the same and asking for cash payment again and again.

                      Please help me figure out how can I resolve this issue. I logged complaint to portal as well but it got closed simply by saying it is not credited to vendor account.

                      Details are here...

                      This is the receipt of the payment of Rs 672.00 made by you against Refill Order Reference No: [protected].
                      Please find below the payment details:
                      Transaction Reference Number: [protected]
                      Bank Transaction ID:[protected]
                      Bank Reference Number:[protected]

                      Please help me or tell me the process how can I verify this payment with HP Gas payment department.

                      Another doubtful case: when I was checking the details on the portal because of this issue, it was showing that two cylinders were delivered to me on the same date and time with two different order numbers, I raised this with Vendor on phone about this and they immediately deleted one record from the portal.

                      No sure how exactly their system is working. Now vendor is calling for cash payment again and again.
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                        P
                        Prabhas reddy Thudi
                        from Kota, Rajasthan
                        Feb 11, 2018
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                        Address: Hyderabad, Andhra Pradesh

                        I'm a student and i fill petrol from a petrol station which is located in lb nagar opposite to traffic drive in here the quality or quantity of petrol is decreasing day by day at first it was all good but as days pass by the mileage output from the bike is drastically falling down so i changed my regular petrol station with government petrol station nearby so i observed that the government petrol station has improved my overall mileage so i request you to take necessary action towards this petrol station located opposite to traffic drive in lb nagar hyderabad
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          M
                          M Mteen
                          from Dehra Dun, Uttarakhand
                          Feb 10, 2018
                          Resolved
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                          Resolved

                          Address: Moradabad, Uttar Pradesh

                          Sir my account for internate gas booking is not active please send a activation mail in email id [protected]@gmail.com my consumer no 601175 my agency
                          Sk hpgas agency
                          Please sir send me a activation mail than i book my cylinder internate booking
                          Sir lsat time i submit a complaint in your consumer complaint centre so i hope that you solve my problum
                          Apr 5, 2018
                          Complaint marked as Resolved 
                          No any information provide by company
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                          Mar 22, 2018
                          Updated by M Mteen
                          Please do in my favour imidiatly
                          Dear Sir I have submitted while registration, I have not activated my account. I try to register again there is that you have already created account. I request you to please and enable me for create new account. Perumal cetty my consumer no - 641356 my mail : www.[protected]@gmail.com, agency name-RAVIKUMAR gas agency
                          Puttur Andhra pradesh
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                            S
                            sweety sangam
                            from Mumbai, Maharashtra
                            Feb 10, 2018
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                            Address: 560037

                            I have newly registered for lpg gas connection from hp gas online to distributor "murali enterprises", marathalli, bangalore on 8th feb 2018.
                            From past 3 days i am trying to reach out to the agency but there is no response from them.
                            There phone numbers provided on the website[protected] will always be busy and the moblie number mentioned in my registration detail [protected] is wrong.
                            Its so unprofessional and irritating.
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                            My bank name is change my old bank is state bank patiyala now new name is state bank india A/C no same but ifsc no change SBIN0021112. My consumer no 203374 Distributors. No 962130 Bhaskara Agencies HP gas dealers plot no 265 AURANGABD. 431001
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                              ssarawate1
                              from Mumbai, Maharashtra
                              Feb 7, 2018
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                              Address: Thane, Maharashtra, 421301

                              Dear sir,

                              My name is suhas jayant sarwate
                              Mail id is :- [protected]@rediffmail.com
                              Mobile no:- +91 [protected]
                              Consumer no:- 617862
                              Agency :- hindustan gas service kalyan

                              During registration of online mail id i received the activation mail from which was by mistake got deleted.'
                              Hence i once again request you to sent the mail once again to my above mentioned id.

                              Regards

                              Suhas sarwate
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                              Re: Consumer No:605432, Name:Remy Caldeira. Distrib. Code:957720.
                              On the 24th of Jan, 2018 I had purchased my gas cylinder and paid in full, Rs.752.00. Till date I have not received subsidy credit to my Bank Of Baroda account No:[protected].
                              Please look into the matter.
                              Thanking you.
                              Remy Caldeira.
                              Dear Sir

                              my present registered phone no. is not validated ([protected]) my new phone no. is [protected] and HP Gas Consumer No. is 670910
                              please change my new telephone no.[protected]
                              Kisan cahvan
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                                Koushik05
                                from Kolkata, West Bengal
                                Feb 7, 2018
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                                Address: Dehradun, Uttarakhand, 492001

                                Dear sir,

                                Myself koushik mukherjee, manager - purchase & supply chain. I procure 150 pcs of 19 kg cylinders in raipur but my distributor is not providing the monthly rate circular of 19kg cylinder of raipur. Kindly provide me the exact rsp of 19kg cylinders of raipur for the period of april 2017 to dec 2017.

                                My mail id is - koushik. [protected]@addili.in and mob - [protected]
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                  satyabadi samal
                                  from Bhubaneshwar, Odisha
                                  Feb 6, 2018
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                                  Address: 753014

                                  Online payment is not working. Everytime i am facing problem of your e payment gate through sbi. This problem has not resolved since 3rd of feb218. My agent sarathi gas cuttack says he can not do any thing for this. My customer no is 620425, satyawadi samal. My bank is indusind. I am facing problem of your sbi gateway and every time it is replying site ca not be reached and try again.
                                  Please revert back soon on this issue.
                                  Satyabadi samal
                                  [protected]
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                  Dear Sir / Madam,

                                  My name is K. SRI HARI BABU I am not Recd subsidy amount from last two months onwards not credit in my bank account. Gas agency people not responding properly.

                                  Details As Given Below :

                                  HP GAS Consumer NO: 642705
                                  Gas Agency : DWARAKA GAS SERVICE.
                                  Phone No: [protected].

                                  Pls solve the problem ASAP.
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                                    GS Shravan
                                    from Visakhapatnam, Andhra Pradesh
                                    Feb 4, 2018
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                                    Address: Azamgarh, Uttar Pradesh, 276305
                                    Website: HP Gas

                                    Dear sir,

                                    Subsidy is not getting credited to my account, please find the below details and do the needful.

                                    Consumer no 607478
                                    Consumer name indira yadav
                                    W/o. Ram milan yadav
                                    Agency name lalsa gas agency
                                    Kc jaiswal complex
                                    Sarairmeer
                                    Azamgarh
                                    Up - 276305
                                    Mobile no # [protected]
                                    [protected] / [protected]
                                    Email id [protected]@gmail.com
                                    [protected]@yahoo.com
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                    Feb 04, 2018
                                    Updated by GS Shravan
                                    Consumer No 607478
                                    Consumer Name Indira Yadav
                                    W/o. Ram Milan Yadav
                                    Agency Name Lalsa Gas Agency
                                    KC Jaiswal Complex
                                    Sarairmeer
                                    Azamgarh
                                    UP - 276305
                                    Mobile No # [protected]
                                    [protected] / [protected]
                                    email id [protected]@gmail.com
                                    [protected]@yahoo.com
                                    Feb 04, 2018
                                    Updated by GS Shravan
                                    Will I get any confirmation to mail my ID
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                                      K
                                      from Bengaluru, Karnataka
                                      Feb 1, 2018
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                                      Address: 560010

                                      From
                                      Krishnappa k. V
                                      Hp gas consumer no.641575
                                      Aadhar no.[protected]
                                      Syndicate bank a/c. No. [protected]

                                      Sir,

                                      I have booked and taken 2 cylinders subsequently and paid the amount to gas agency including subsidy amount i am not receiving the credit of the subsidy amount to my bank a/c. Kindly help us in receiving the subsidy amount.
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                      Dear sir, Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 724219 as soon as possible. Please help me on this. My name is B.S.KIRAN KUMAR and Consumer No 724219 and LPG Id: 2 [protected]. HP GAS AGENCY- SUJATHA GAS AGENCIES.[protected]
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                                        Dr. sneha
                                        from Karad, Maharashtra
                                        Feb 1, 2018
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                                        Address: Gondia, Maharashtra, 441601

                                        Dear sir i have submitted wrong email id ([protected]@gmai.com) while registration, i have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account. Sneha bhumesh wanjari my consumer no-630033 my e-mail : [protected]@gmail.com
                                        Gas agency name - gondia gas agency[protected]
                                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                        I have created an online account through your web site, but still I have not received any activation link to my email id, so please resolve the problem as soon as possible. Details are as follows

                                        Name: K.Purushothaman
                                        Consumer No: 618611
                                        Email I'd: k.[protected]@live.com
                                        will wait forthcoming response.

                                        Thank You.
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