Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

My code is 613029
I booked cylendre for home delivery on 12-15days ago but not deliver. To cylendre whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with hp. Take action on concert people and deliver my order immediately.

Dear sir/madam,


I am a consumer of hp gas and i want to change my current address with the old one which are existing in your records on urgent basis. The agency name is kasyap gas agency, surat


Kindly do needful and requested you to let me know what will be the procedure to change the address through online and how will i approach.

Thank you

Dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 642272 as soon as possible. Please help me on this. My name is joydeep dasgupta and consumer no 605872 and hp gas agency - m/s sushama gas & gajeds locataed in salt lake kolkata & distric norths 24 parganas.. Plz do as urgent as possible... Plz sir

Sir,
I have taken a connection from your respective corporation few month's back. Now i am to trying register my account for online booking. But after creating user id and password it gives a message to activate the mail 🆔. When i go for the process it shows error. Kindly help me out so it can be done easily.
Amit thakur
Consumer no. 515806
Dealer name jagdamba gas service
Solan
Himachal pradesh.
[protected]
Vanvi. [protected]@gmail.com

Sir
My name is prakash rao and my hp connection # 613859 and the dealer is ideal enterprise, bangalore, karnataka, india.

My problem is that i could not log-in to your portal since i forgot my user id, password and email id with which i have created, because the same has been created 10 years back.

But my mobile no is same one which is already registered with myhp portal.
Pl help me in retrieving the user id and password so that i can use myhp gas portal.

Thanks & regards
Prakash v rao
Mobile # [protected]
Email id : [protected]@rediffmail.com

Hi, every time in 2017 the hp gas cylinder is provided it's leaking. Today, i. E. 15th nov 2017, the gas is leaking v. Badly from morning onwards. It is a huge risk. I'm trying to call the emergency service no.[protected], but nobody is picking up the call. Several times i'm trying, nobody is receiving the call. Such an irresponsible service. Then there is no point giving the emergency service number, if there is no help in emergency. It is not at all a joke.
I'm in trouble, as this is a huge risk. Whom do i contact to get repaired the gas leakage. I'm staying in mayflower grande apt, mallapur. I used to take hp gas service from hp gas, nacharam. Please help at the most earliest.

Sir my consumer no 620959. My lpg id[protected]. Name indu devi. Mujhse online user id set karte time misteke ho gai hai. Mai apni login id [protected]@gmail.com set kar di. Jo wrong email hai. My vailed email [protected]@gmail.com hai. Please aap ese login id set kar dijiye. To mai online login kar sakungi. Please help. Gm hp gas agency se meri gas ki conection hai. Distic muzaffarpur (Bihar).

Sir i have submitted the wrong email i'd that the time of registration. I submitted my wrong email i'd - ara. [protected]@gmail.com but my email i'd is ara. [protected]@gmail.com. I should login on hp gas portal they show you have already registered. Please help me. Change my email address
Rajat singh
Consumer no - 681134
Bhopal (M. P)

Mobile no - [protected]
Please helping me for the login my i'd

Respected sir
I am one of the consumer of hp gas in maharastra, raigard, kharghar navimumbai. There is a on line gas-refile booking facility, to this to create a account. So i created jihaan account for booking gas refile, but it is not activated. There is a message to me it follows as

We have sent you the activation mail on emailid : atanu. [protected]@rediffmail.com
Click send button to resend the activation mail.
But they haven't sent me the activation mail on my email id cited above. So please rectify my problem as early as possible.

Today i received a message from ad-hpclis at 0-1.52 in the early thanking me for filling fuel in your h p c l outlet at madhavaram at 12.47 a m
The vehicle number being t n 10 k 8543
This is not true and i am surprised.
Please find out the reason and reply me.
I have not made any fuel filling at this outlet.
How is it possible to my mobile number and send a message.
Is it fraud or what is the reason.
At mid night the vehicle has been fuelled as per the message.
Please investigate and let me know the reason.
If not received i will go on trying to reach the h p officials
Regards

Balakrishnan

Hp sardar patel rd, adyar, chennai is a corrupt agency, with arrogant, lying employees.
Even though i booked my cylinder on 30-oct-17, it has still not been delivered after 9 days. Everyday there is a different story, for many days he said no workers at all because of rains. Even though they also say there will be 100% delivery the next day.
They actually told me because of rains, i should come and pick up a cylinder. When i went there with my empty cylinder to exchange, he said we have to go to the some distant godown, then he said the godown is flooded.
Why they should lie or be arrogant, as if they are providing a free service, is beyond comprehension.
Do not use this agency. Switch to any other one like indane or bharat for better service.

Hp gas subisidy :

Lpg id : 2 [protected]
Consumer no : 104804
Consumer name : mrs. Sumitha p p
Distributor code : 19635000
Distributor name : universal gas agencies

I have received the below reply from hp gas. I believe it is not fair from their part that subsidy will be given only for refills that we are going to make after 28.10.2017. As you are aware the subsidies are being reduced by govt.in each month and ultimately there will be nil subsidy by the year 2018, it is not a good gesture from the reputed hp gas (Goverment gas). Hence please take necessary action to get the subsidy amount in my bank account (Even though we gave the aaadhaar copy in the bank earlier also, it was not mapped by npci.

Complaint information
Service request no. : 17147126 status : closed
Registration date :[protected]:41 priority : high
Closed date :[protected]:20 reported by : consumer

Distributor : universal gas agencies[protected]
Subject : even after delivery of cylinder i have not received my subsidy/advance.
Description : please credit the subsidy amount in my account for the last 3 refills

Action history

Rahul c s[protected]/11/2017 09:20 am
Dear sir your aadhar was linked in agency on[protected]:36:00 and in bank : federal bank on :[protected]. You will be receiving subsidy for the refills received after 26/10/2017.

Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 613453 as soon as possible. Please help me on this. My name is mukesh bankar and mobile no [protected] and aadhar no:[protected]. Hp gas agency - m/s bhavani gas services, aurangabad. Distributar code 11314600

I am unable to activate my hp gas account
Because of i entered wrong email id that happens i couldn't receive link.
So what i do please help.
Name harichand
Consumer no. 604865
Email - [protected]@gmail.com
Distributor - dinkar hp gas gramin vitrak
Address - thankhamaria, dist-bemetara state-chhattisgarh 491338.
Please help what i do for activate.

My vehicle cg04ha7088 purchase diesal from
Hpcl pump avani enterprizes pulivendula ap. Diesal purchase amount 10999.44 rs
171.92 ltr but atm swipe 18000/ this is wrong
My 5 vehicle have took diesel from this petrol pump. But i did not pay attention before. Please let me get my total money back and the complainant should be registered against the pump.

Date: 04.11.2017
Respected sir,

I am very sad to state that, we are residing the interior tribal area called chinturu village in chinturu mandal of andhra pradesh (Nearer to bhadrachalam) i am leading my life as a daily labour and i do have a gas connection.

Today a representative has come from your authority and collected rs.150/- (Rupees one hundred & fifty) as mandatory fee, just i have seen an add from your hp gas by knowing the entire safety details collected rs.75/- and he told this in advance. Whereas, here entire scene is different. Could you please throw the light on this and make an arrangement return my amount at the earliest possible. The copy of the receipt is fixed here and thanking you sir.

Yours sincerely
B. Eeswar rao
Mobile no: [protected]

Note: they are collecting the amount as such from all the consumers in the area due to innocence of the people. I cannot speak in english, you please better talk to mr. A. S. Prasad rao mobile no:[protected]. He is the right person to deal this case. Please imagine the injustice doing to the poor. Also respond through mail to sramaslr.[protected]@gmail.com

One more thing, i want to report this matter to the ministry of petrolium & gas, government of india as well as to press. Could you please respond solon.

Address of the hp petrol bunk
=
Poomagal nagar, gandhi nagar, chennai, tamil nadu 600032
Landmark :next to olymbia tech park

I found how they cheat. Below are examples

Example 1

Customer : asks to fill petrol for rs 200
Bunk guy : the bunk guy will fill petrol for 50 rs only.
Customer : you will tell him that i asked you to put petrol for 200.
Bunk guy : reply will be like you asked only to put 50 rs petrol
Customer : ok, then fill the remaining 150 rs
Bunk guy : he will cheat you here only.

Note :- he will not reset the amount, but for you it looks like he did reset and started filling. He will continue from that 50 rs very fastly and fill petrol till 150 rs. He will cheat rs 50 finally

Example 2 (From adit don):
—
People working in this petrol bunk will cheat you. If you order for rs 100 petrol they will pour it for 2 times rs 50 and they will confuse you that they heard as 'petrol only for rs 50'. By pouring petrol for 2 times rs 50 they do not pour for first time. Check the meter you get confuse whether they poured rs 50 or its already marked as rs 50. The truth is that they do not reset the previous poured petrol so that we use to get cheat. By this way these persons earning. I was cheated twice. Be alert!

Please treat this as very serious complaint.

Consider other people reviews as evidence or any time you can directly go and try with a bike
=

https://www.google.co.in/maps/place/Hindustan+Petroleum+Pump/@13.0159608, 80.2042411, 19z/data=! 3m1! 4b1! 4m10! 1m2! 2m1! 1shp+petrol+bunk+ekatuthangal, chennai! 3m6! 1s0x3a52673eb1231e97:0x6628d82ce364898! 8m2! 3d13.0159608! 4d80.2047883! 9m1! 1b1

In my address its clearly mention that my flat is at 3rd floor, in spite of the late delivery and cancelling the invoice of lesser value and charging the higher value rate.
I have booked my cylinder on 17.10.2017 at inr 656.50
On 1.11.17 i receive a message that my cash memo had been cancel and on same date i receive a cylinder of invoice 750 for which i have not received any message.
The delivery person was arguing with my wife that he will leave the cylinder in ground floor.
He demanded extra tips rs100 to deliver the cylinder to 3rd floor which we had to pay.
Is this message reaching the right person kindly look into the issue as it will likely to repeat.

I am a consumer of hp gas with id[protected] .My subsidy towards gas has not been credited due to reason that adhar has not been updated with npci. Adhar has already been linked with axisbank same has been confirmed. When I tried to assure the gas agency. They said that only due to non linking of adhar number with bank account subsidy is pending. However gas agency again updated my bank account in their records yet subsidy is still pending
Shil Kumar Jain

Sir,
I am sudam padha, consumer no.605251, i have already received my subsidy money in my bank account and delivery status show from 28.10.2017, but till date i have not received my gas at my home, this is not a single time, but previously this also happened, but previously i have ignore this type of thing, when continuously i follow the office then they send the gas either not. This show clearly the mis management of gas by agency. Plz take the necessary action about this matter.

The details information of booking
Booking date[protected]:20:29
Order ref no.- [protected]
Order no.- 377285 1
Status - delivered date[protected]
Cash memo no.- 1058957 date[protected]
Subsidized cylinder - yes amount - 165.01

Regards
Sudam padhan