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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

2.1
Updated: Nov 20, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 9

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B
Balkishan Sadh
Aug 31, 2022
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Address: Balaji feeling station,khidarat, rajasthan

Petrol pump staf are doesn't allow to use the toilet the are lock the toilet and they say we are can't allow to use this toilet.I am emergency that's why I using this facility but they don't allow please take immediately action against this staf
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    A
    Alok Tanpure
    Aug 30, 2022
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    Address: Nagar manmad road rahuri

    The worker does not speak well after the petrol is poured If you don't want to keep workers at night, keep the petrol pump closed at night rahuri dhasal petrol pump
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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      A
      avneesh.anand23
      from Alappuzha, Kerala
      Aug 28, 2022
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      Address: Ambalapuzha, Alapuzha - 688561

      The staff at the below HPCL petrol pump not provided the " Free Air " service at the pump. Today evening three staff were sitting idle and nobody was interested. They were willing only after I lodged a complaint with the sales manager of the pump. A few weeks before also they have not provided me the service. That day I simply came back. Today it was the second time so I'm complaining. I have not utilised the service today also since they were not providing the service happily.

      If they are not interested in giving the service, let them close the Free Air Service and put a board to that effect.

      Outlet Name: MS/HSD GABI S FUELS
      ADD1: HPC DEALERS
      ADD2: NH-66
      ADD3: AMBALAPUZHA
      Town Code: 500213
      City: AMBALAPUZHA
      State Code: KL
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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        B
        BalajiAtmakur
        Aug 28, 2022
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        Address: Pokhariput petrol pump

        Hi,

        The pokhariput HP petrol pump guys are cheating customers every day. If we ask for 2000 rupees petrol they first put 400 and after that they are destracting us and will continue the reading from 400 till 1600 and say they have put 400+ 1600.No management will be available to raise complaint.if you see their google review lot of customer raise similar complaint.I strongly believe that they are doing this purposely with the help of management.Request you to kindly take action on them. If you need any further information please write me to Bachi.[protected]@gmail.com or call [protected].

        Thanks
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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          D
          Deepak Manaktala
          Aug 27, 2022
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          Address: Waheguru hp station bharat nagar ferozepur city punjab 152002

          I had filled Petrol in my two wheeler a lot of times but i always observe the quantity is less against the amount which i had paid to waheguru HP Station Bharat Nagar Ferozepur city punjab pin code 152002 and i also filled Petrol 2 litre petrol of rs 194 from my credit card in my vehicle on today and same I had observed and I request to their staff to keep me check the quantity from their measure equipment but they denied as well as whenever i request them to fill the air in my vehicle whenever the air was less in my vehicle tyres they always excused that air filling machine is not started till yet . they always off their air filling machine and always tried to refuse to fill the air in vehicle of consumers with lame excuses. You are requested to intervene as this is the matter with consumer rights.
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
          Aug 27, 2022
          Updated by Deepak Manaktala
          I had filled Petrol in my two wheeler a lot of times but i always observe the quantity is less against the amount which i had paid to waheguru HP Station Bharat Nagar Ferozepur city punjab pin code 152002 and i also filled Petrol 2 litre petrol of rs 194 from my credit card in my vehicle today and same I had observed and I request to their staff to keep me check the quantity from their measure equipment but they denied as well as whenever I requested to them to fill the air in my vehicle whenever the air was less in my vehicle tyres they always excused that air filling machine is not started till yet . they always off their air filling machine and always tried to refuse to fill the air to consumer vehicles with lame excuses. You are requested to intervene as this is the matter with consumer rights.
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            K
            Khushi Ram Kohli
            Aug 26, 2022
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            Address: North Delhi

            Dear team,

            In the Delhi today petrol price 96.72 per liter, but at NSP (Netaji Subhas Palace) highway Delhi HP petrol pump selling petrol on 102 per liter, which is unfair and indulge in corruption.

            Kindly get it cross checked why these people mocking the government and increasing corruption.
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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              M
              Maddecent
              Aug 25, 2022
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              Resolved

              Address: Maruti nagar, Ramganjamandi, kota (rajasthan)

              A pump near to my house is refuce to take online payment like bhim upi or any other contact less payments
              Aug 28, 2022
              Complaint marked as Resolved 
              Resolved
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                S
                Shanu123.
                Aug 21, 2022
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                I want to know the cost of filling normal and Nitrogen at HP . I recently visited the nearest hp petrol pump and the I was asked 20rs for nitrogen filling. When I asked the manager to give me bill he denied and asked me to go, he also started arguing that his duty is over and went away, please look into it and stop the corruption
                Address: HP PETROL PUMP - SHREE
                MADHAV H.P.
                168/1, Gorakhpur City, daudpur, Buddh Vihar Part A, Uttar Pradesh 273001
                Contact: [protected]
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                  K
                  Kunwar Neeraj Singh
                  from Patna, Bihar
                  Aug 20, 2022
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                  I have Huindai venue car, today I have gone for regular service that time 1 pint means 5-6 ltr petrol was in my car and after service I gone for refilling on Sk petrol pump main road Kankar Bagh patna, venue have 45/ltr tank capacity but they filled 48 ltr in my car n already 5-6 ltr available in my car so total 53 ltr petrol filled in my car by Sk petrol station which is a fraud done by them, I asked him on [protected] but his behaviour is not appropriate this is petrol pump contact no. I also tried to complain on hpcl but not his website working neither his regional branch patna pick-up my call. I feel cheated and harassed so I want a strong action against the petrol pump and also want compensation for the harassment done by him.

                  Regards
                  Niraj kumar
                  [protected]
                  Boring road patna-800001
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                  Aug 21, 2022
                  Updated by Kunwar Neeraj Singh
                  Here is the copy of bill

                  Aug 26, 2022
                  Updated by Kunwar Neeraj Singh
                  I havent recieved any update about my complaints
                  Sep 03, 2022
                  Updated by Kunwar Neeraj Singh
                  I havent recieved any update from customer support till the date.
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                    B
                    Bhabanisankar Padhi
                    from Hyderabad, Telangana
                    Aug 19, 2022
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                    Hello Sir / Madam,

                    I am Bhabani Sankar Padhi, My consumer No is : 526461
                    HPGas Bkg No CashMemo1857680 Dt:[protected]

                    I have booked the cylinder on 9th Aug 2022 and bill has been generated on 10th Aug. But still not yet delivered the cylinder.
                    I am suspecting the deliver boy intentionally not delivered the cylinder as I didn't pay the extra amount Rs:50. Usually I used to pay.

                    Yesterday I have visited the office ( Address: alvf. hdt, B D, Sai Nagar Colony, Alwal, Hyderabad, Telangana 500010) and they committed by tomorrow it will deliver but not yet dlivered.

                    I am requstin you please deliver the cylinder ASAP or I will go to Consumer court.

                    Bhabani Sankar Padhi,
                    Consumer No : 526461
                    Contact : [protected]
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                      G
                      Gaurav334
                      Aug 19, 2022
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                      Address: HPCL petrol pump Near Nadesar crossing, Varanasi, Uttarpradesh 221010

                      I got cheated at a Petrol Pump today.

                      Today I went to a HPCL petrol pump to fill petrol in my activa, this is what happened..

                      I asked the attendant for 200 rs petrol between 4:45 to 4:53 AM. The meter was showing 50 rs. He proceeded to fill tank and filled upto 200 rs. I did not see him zeroing the meter. He filled it up very fast within 5 Seconds Which usually takes 10-15 seconds.

                      I paid him in cash and left. I think this has happened earlier at the same petrol pump in the early morning. The attendant was the same. Petrol pump manager should take strict action him as this may hurt reputation of maharatna company.
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                        K
                        kpd_1962
                        from Madhupur, Jharkhand
                        Aug 18, 2022
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                        Address: KUSHWAHA HP, BAWAN BIGHA, STATION ROAD, MADHUPUR, DEOGHAR-815353

                        Today (18/08/2022), when I went to take air pressure at KUSHWAHA HP. His staff just ignored me for 10 mins. I went to pump office and told them I need air pressure in my bike then he instruct his staff for filling air. Again power cut happened. Office staff told me sir their is no power so we can't give you air pressure. This is the scene of my situation. It is too much. But in his board he mentioned that "Free Air"
                        In this way they are harrashing the customer.
                        Please look into matter so that this will not be repeated with other public again and again.
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          S
                          S.nagaraju Raju
                          Aug 17, 2022
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                          Sir I am from Guntur vehicle i am coming naidupeta i am going to petrol bunks in HP 1 petrol bunk in highway naidupeta i have a no cash but I have a card petrol bunk boy is telling today night time I am no feed any online transactions i am feeding only cash i am asking please sir I have no money i have a debit cardI have a debit cardI have a debit card and phonepe please feed my vehicle diesel no never not at all only for cash get out of my petrol bunk i am not feeling your vehicle in online transactions please tell me sir online transaction in vehicle diesel feed please
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                            B
                            Biplav Oraon
                            Aug 16, 2022
                            Resolved
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                            Resolved

                            Address: Ranchi, Jharkhand

                            The delivery status of my cylinder is showing delivered but I haven't received the cylinder. Kindly look into this at the earliest. The booking details are as follows:
                            Order ref No. - [protected]
                            Booking no. - 398928
                            Cash memo no. - 1588541
                            Aug 16, 2022
                            Complaint marked as Resolved 
                            Prompt reply by the proprietor. Cylinder delivered successfully.
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                              H
                              Harshada Palve
                              Aug 13, 2022
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                              Address: Shantam Avenue, kamrej,surat ,Gujarat, 394185

                              Hp Gas — Non Delivery of Gas Cylinder after booking
                              Ramesh Avhad
                              from kamrej, Surat, Gujarat
                              Aug, 13.08.2022
                              Sir,
                              My Code is 624236
                              I booked cylendre for home delivery on 3-4 days ago but not deliver.to cylinder Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP Gas Agency...
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                M
                                Mr.Bikram
                                from Guwahati, Assam
                                Aug 12, 2022
                                Resolved
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                                Resolved

                                Address: Hindustan petroleum corporation limited 3rd floor,petroleum house,17,Jamshedji tata road,mumbai -400020
                                Website: hpgas.in

                                Dear,
                                Repected,
                                I Mr.Bikram Das Choudhury would like to inform you that some of my lpg subsidy is pending from HPCL end from lpg delivery date starting from- 28/08/2021 to 10/08/2022. Kindly look into the matter. Lpg id- 2 [protected]
                                Mar 11, 2023
                                Complaint marked as Resolved 
                                Issue resolved. Thanks
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                Aug 24, 2022
                                Updated by Mr.Bikram
                                Till now no resolution is provided from your end dear against the grievance lodged on 12th August 2022
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                                  S
                                  Shiv07.
                                  Aug 6, 2022
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                                  Mere wallet me 440 rupay hai... Lekin HP petrol pump me mujhse hp pay se payment lene se mna Mar diya jata hai.. Please aap hi bataiye mai apne 440 rupay jo ki maine aapke vishwas ki wajah se hp pay wallet per add kiye the ab kaha per kharch karu?
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                    A
                                    aahil singh
                                    Aug 3, 2022
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                                    Address: Rajgir Station FOB, Rajgir

                                    The density of fuel is not show properly it mean it is mixing more than the sufficient amount of fuel
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                    Aug 03, 2022
                                    Updated by aahil singh
                                    Fuel is impure

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                                      M
                                      Mukhtiar Singh Dhaliwal
                                      Aug 3, 2022
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                                      Please refer to your CAS No 782526 - P0X0V1 dated 10/06/2022 and 791142-B5D8Y3 dated 27/06/2022. My complaints have not yet been resolved and waiting as to when I will get my hard earned money back. Thanks.
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                        AbhilashGA
                                        Aug 2, 2022
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                                        Address: HPC Dealer, Sy.no.232 SH-17 Babusabupalya,, SH17, Kengeri Hobli, Bengaluru, Karnataka 560060

                                        I wanted to fill petrol for bike, asked them to start filling without any fixed rate. I wanted it be bellow neck of tank. I said pump operator he was slow... He was not happy with that. Bill was Rs 452.48 or similar fraction amount. He was asking Rs 453 or pay in Gpay fraction amount. I asked him why i have to pay more if in cash. So logically he asked me to give Rs 0.50 change, i didn't have so inturn asked them only to give. Then they were angry and 2 pump operators joined and started to give bad valgar words Kannada and threatening to beat me up here only.
                                        It was very difficult situation as the behaviour was erratic. I requested manager to come, he didn't offer any help. Even in front of manager the pump operator was giving bad words and threatening to hit. This was serious and dangerous situation for any citizen or customer, especially elders and women. Please take this matter seriously. Thanks
                                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                        Aug 17, 2022
                                        Updated by AbhilashGA
                                        Please i wanted an update on the issue.
                                        I didn't recieve any feedback
                                        Aug 22, 2022
                                        Updated by AbhilashGA
                                        Good Afternoon,

                                        I got a call from HPCL and sir understood the issue. He was concerned it should not happen in the future.
                                        Got in touch with Property/bunk owner ( Dealer) Haricharan sir.
                                        He also understood the issue from my point of view, Showed concern He was concerned it should not happen with any customer in the future. Had an excellent conversation with Both and I have shared the payment receipt (online copy). I hope suitable action. Looking forward to closing issue.

                                        Thanks and regards,
                                        Abhilash G A
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