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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Sep 5, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 91

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S
shobhasingh
from Kolkata, West Bengal
Jan 1, 2016
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Address: Nalanda, Bihar, 803101

Sir, i am not receiving gas subsidy frrom three cylinders.my name is shobha singh, consumer no:616351. so i request you kindly to see and deposit my subsiby in my account no [protected]. thanking you. shobha singh account no:-[protected] consumer no:-:-616351
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    Prawal Upadhyay
    from Delhi, Delhi
    Dec 24, 2015
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    Address: New Delhi, Delhi, 110030

    I have logged in the complain thrice via HP's helpline number. There has been no revert from HP on this and the cylinder is still kept at my residence that might prove to be dangerous. I am mentioning the complain number for your quick action. Complain number (3rd complain): 60536 Consumer number: 703683
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      A
      ak shah
      from North Lakhimpur, Assam
      Dec 22, 2015
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      Address: Samastipur, Bihar, 848127

      Dear sir, my cons.n.606605 distibutar name girish Hp gas agency kalyan pur samastipur (bihar) i am kyc +docoment submit but no unluck, 60day back ducoment submit ...ashok kumar shah
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        UDeepali
        Dec 19, 2015
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        Address: Gulbarga, Karnataka, 585318

        Sir, Respectly I miss my consumer number, please find out my consumer number, kindly inform me, Thank you Yours U.VijayKumar s'/.Sharanappa uppar House no- 1-10 At post-Dugnoor, Tq-Sedam, Dist-Gulbarga. Mobile-[protected]
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          N
          Narasingarao K.A.
          Dec 9, 2015
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          Address: 530024

          My consumer no. 644857 Nageswara gas agency, Narasimha nagar, Visakhapatnam Distributors code 13004400 Dear sir, I took new hp gas connection. Gas agency persons are refused to give gas connection without purchase of strove and pressure cooker. So we purchased but pressure cooker bursted for second use. Luckly we escaped. They are supplying very poor quality pressure cooker which we dont want. No proper standards.
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            R
            rohanghat
            from Pune, Maharashtra
            Dec 9, 2015
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            Address: 411006

            This is to inform you that HP gas's mobile application (My HPgas) is having an issue/ they are cheating with us, while we tried to book a cylinder, one window will open that having "Yes" and "No" tab (message window is blank), if we click on Yes (because we think it asking for confirmation), then subsidy of that cylinder will removes, request you to kindly look into this on high priority. I have attached screenshot of app please check.
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              A
              arunnishkarsh
              from Nyamathi, Karnataka
              Dec 6, 2015
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              Address: Raigarh, Chhattisgarh, 496001

              Priya darshini HP gas agencies raigarh owner expired two month before now new owner registration in process agencies person told me about HP gas transfer made after two month it more pain full to me pls give me solution to transfer my gas conection as soon posible Thnking you Arun khare [protected]
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                S
                Selvaraj0444
                Dec 4, 2015
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                Address: Kollam, Kerala, 691020

                Dear Sir, My Name is Selvaraj, Iam complaint mailing from Kollam, Kerala, My Gas Agency Name- St.Jude Gas Service, Thattamala, Kollam, Kerala (HINDUSTAN PETROLEUM LIMITED), My Gas Agency Dealer code: 511970, My Consumer is 633966, They want every month additional amount rupees 50-60 in the name of service charge if iam not paying the amount they not give me the gas, and asked me that collect gas from the office, Please do anything immediattly. Distributer Details are Below Mentioned: ST.JUDE GAS SERVICE Thattamala P.O, Kollam, Kerala 691020 Dealer CODE: 511970 Regards... Mr.Selvaraj Consumer Number: 633966 HP Gas Consumer Ph:+[protected]
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                  K
                  kumar45
                  from Delhi, Delhi
                  Dec 1, 2015
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                  Address: New Delhi, Delhi, 110083

                  Cylinder leakage since 1 day, very serious, complained and called Nandhinee GAs Agency, nobody came for checking.. Delaying to come .. who will be responsible in case of any accident!!!. The delivery man and checking person does not picked the phone. Its urgent.

                  Please do the needful.


                  Consumer Number- 617754
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                    B
                    b.nagendra
                    from Mumbai, Maharashtra
                    Nov 28, 2015
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                    Address: 516390
                    Website: my hp gas.in

                    Respected sir I am one of the consumer of hp gas in chinnarangapuram pulivendla, kadapa, A.P . There is a on line gas-refile booking facility, to this to create [protected]@gmail.com account.So I created [protected]@gmail.com account for booking gas refile, but it is not activated.So please rectify my problem as early as possible consumer no.621387
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                      P
                      P.V.Sivananda Murthy
                      from Delhi, Delhi
                      Nov 27, 2015
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                      Address: 500017

                      Dear Sir, I am P.V.Sivanand Murthy, customer of HP gas with ID No: 2 [protected] and Aadhaar No.[protected] was linked to my SB account No:[protected] with Union Bank of India, Secunderabad -500003. IFSC Code : UBIN0532738. My Aadhaar card No.[protected] is already given to concern gas agency i.e. Adhoc Satya Tulasi Agencies, Tarnaka, Secunderabad and they have confirmed that the bank details and Aadhaar card details have already been entered. My HPGas | Check DBTL (CTC) Status Consumer Name: P.V.Sivananda Murthy Distributor Name : Adhoc Satya Tulasi Agencies, Tarnaka, Secunderabad Aadhaar Linking Status in LPG : submitted Aadhaar Linking Status in Bank (as per NPCI) : Not submitted Bank Account Status in LPG (Non Aadhaar based) : Not applicable Opted Out of subsidy : NO Remarks: 2 [protected] 817120 SIVANANDA MURTHY P V ADHOC : SATYATULSI AGENCIES, TARNAKA (Submitted) XXXX XXXX 4844 Last Updated On:16/11/2015 (Not Submitted) (Not Applicable) No Your aadhaar number is linked to LPG . Please provide copy of Aadhaar letter to bank for linking your Aadhaar to your bank and receiving subsidy towards your domestic LPG supplies in your bank account. Inspite of the above, I am not receiving Gas subsidy since AUGUST, 2015. Union Bank of India branch officials have given the screen print which shows that the HP gas agency have not verified the data. I request you to kindly initiate necessary steps and do the needful for getting gas subsidy which I am not getting for the last 6 months for no fault of mine. Thanking you, PVS Murthy Mobile: [protected] email address: pvsmurthy.[protected]@gmail.com
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                        K
                        Kailas Prasad Basu
                        from Pune, Maharashtra
                        Nov 18, 2015
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                        Address: North 24 Parganas, West Bengal, 743136

                        I am H P Gas consumer. Submitted Aadhar No. and all documents to my bank and LPG distributor on Dec. 24, 2014. But till now subsidies are nor transferred to my bank account. I reported the matter several times to my bank & distributor but in vain. My consumer no. - 601027, contact no. - [protected], e-mail id: [protected]@yahoo.com. I am an sick elderly person. If you can help me getting the subsidy I will be thankful to you. All other details are attached as screen-shots taken from HP website.
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                          Gaurav Birwatkar Sr.
                          from Mumbai, Maharashtra
                          Nov 9, 2015
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                          Address: Mumbai City, Maharashtra, 400031

                          I am one of the consumer of hp gas in mumbi maharashtra . There is a on line gas-refile booking facility, So I created account for booking gas refile, but it is not activated. can you resend the activation link
                          my email id is [protected]@gmail.com
                          kindly do the needful
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                            prabal007
                            from Lucknow, Uttar Pradesh
                            Oct 30, 2015
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                            Address: Sonbhadra, Uttar Pradesh, 231216
                            Website: hindustanpetroleum.com

                            Mera lpg "connection no 606590 h, Name- Amit Kumar, districk sonbhadra Uttar pradesh gas agency hansvahini gas" ye active hai . iske baad v unhone mujhe bola ki apka connection band h aur mujhse 200 rupay liye bola ye active karne ka charge h.
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                              rathodbharatkumar
                              from Ahmedabad, Gujarat
                              Oct 30, 2015
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                              Address: Jalgaon, Maharashtra, 424101

                              To whom It May Concerned, On 29-10-15 my mother get cylinder delivered by agent of Bajaj Gas Agency Chalisgaon. Unfortunately that agent has overcharged for it, he has charged Rs.670 which is too excess than amt Rs.545 for which he has given receipt. He has given some Bill regarding Mandatory Check of Rs.75 by forging my signature.Actually in that bill it is only Rs.50 printed but he has written Rs.75 which is illegal and may cause him to be booked for criminal breach and forgery of the sign. If for a moment we neglect the forgery of sign and taken into consideration bills only then these are of 545+75=Rs.620 still matter arises of overcharged amt Rs.50. One more thing I must state here is that he has never checked or serviced the gas connection or any equipments still charged for it by putting duplicate sign on the bill. On 30-10-15 I called complaint no[protected] and tried to complaint abt the above mentioned fact but unfortunately none of their executive responded well and ended call by putting the reason of technical issues. So kindly take the cognizance of the issue.Thanking you..! Name Of Agency -Bajaj Gas Agency Name -Bharat Uttam Rathod Consumer Id-616129 Cash Memo-136511 regards, Bharatkumar Rathod Chalisgaon [protected] [protected]
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                              Hello my dear friend I think he charged 75 rs for mandatory check of domestic installation which is done by gas agency every 2 years.and rest 50 rs may be for delivery charge. .Further u contact the Regional officer
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                                A
                                askpartha
                                from Kolkata, West Bengal
                                Oct 16, 2015
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                                Address: Kolkata, West Bengal, 700059

                                My self Partha Sarathi Ghosh, applied for LPG connection in Hindustan Petroleum under the distributor Kanchan Flame, North 24 Parganas(Dealer Code:[protected]. I have registered in portal and I can see my connection has been allotted. My registration number is [protected]. In eSV form the amount mentioned is 3050 but dealer is additionally charging 2000 rupees for Hotplate. Dealer clearly mentioned with out purchasing hotplate they are unable to give the LPG connection. After contact with sales manager of HP LPG gas distributor is asking to submit the invoices of hotplate which I already have. When I went to submit the invoices to distributor office hour with in 10 am to 6 pm they are refusing to accept the invoice and asked me to come next time and continuously waiting for 3 days from morning to evening they are not responding anything. I already informed to PUBLIC GRIEVANCE MANAGER ([protected]@hpcl.in) of HP in that area over mail but could not resolving my issues not even answered to my mail after subsequently follow. Its a serious concern to the common people by forcing to purchase the hotplate from distributor even though its clearly mentioned that purchasing hotplate is optional not mandatory. It will be highly obliged if somebody can stop such kind of mal practices.
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                  manojisrl
                                  from Delhi, Delhi
                                  Oct 12, 2015
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                                  Address: Etawah, Uttar Pradesh, 600545

                                  Dear sir, I have wrongly mentioned my email id during my registration. So I have not receive the activation mail. Kindly reset my registration and help me to new registration. Consumer id:600545 Cons. Name. Manoj Kumar distributor name : KANCHAN GAS SERVICE[protected] Gas agency Name : Kanchan Gas Agency, Bakewar Etawah, Uttar Pradesh Wrong Email id as registered: [protected]@abc.com Thanks and Regard Manoj kuamr Consumer . no. 600545 bakewar etawah pin 206124
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                  Nov 04, 2015
                                  Updated by manojisrl
                                  Dear sir, I have wrongly mentioned my email id during my registration in your HP PORTAL . So I have not receive the activation mail. Kindly reset my registration and help me to new registration. Consumer id:600545 Cons. Name. Manoj Kumar distributor name : KANCHAN GAS SERVICE[protected] Gas agency Name : Kanchan Gas Agency, Bakewar Etawah, Uttar Pradesh Wrong Email id as registered: [protected]@abc.com Thanks and Regard Manoj kuamr Consumer . no. 600545 bakewar etawah pin 206124
                                  Dear sir, I have wrongly mentioned my email id during my registration. So I have not receive the activation mail. Kindly reset my registration and help me to new registration. Consumer id:600545 Cons. Name. Manoj Kumar distributor name : KANCHAN GAS SERVICE[protected] Gas agency Name : Kanchan Gas Agency, Bakewar Etawah, Uttar Pradesh Wrong Email id as registered: [protected]@abc.com Thanks and Regard Manoj kuamr Consumer . no. 600545 bakewar etawah pin 206124
                                  Dear sir, I have wrongly mentioned my email id during my registration. So I have not receive the activation mail. Kindly reset my registration and help me to new registration. Consumer id:600545 Cons. Name. Manoj Kumar distributor name : KANCHAN GAS SERVICE[protected] Gas agency Name : Kanchan Gas Agency, Bakewar Etawah, Uttar Pradesh Wrong Email id as registered: [protected]@abc.com Thanks and Regard Manoj kuamr Consumer . no. 600545 bakewar etawah pin 206124
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                                    K
                                    kashmir singh
                                    from Jalalpur, Uttar Pradesh
                                    Oct 9, 2015
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                                    Address: Lucknow, Uttar Pradesh, 226023

                                    Awasthi Retail outlet HP at kanpur road krishna Nagar lucknow, India, air check in vehicles is not available most of time on pretext of comressor/air filling machine is defective, A consumer had entered complaint on 21.9.2015 but was not resolved. I met same problem on 8.10.2015 and registered complaint. Non availability of air check service at this retail outlet is a regular feature. It need to be checked whether HP is not maintaining the compressor or HP dealer is not providing operator and saving on electric bill and staff. Kashmir Singh [protected]
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                                      dvkolambe
                                      from Pune, Maharashtra
                                      Oct 1, 2015
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                                      Website: myhpgas.in/myHPGas

                                      Dear Sir/Madam, LPG ID- 2 [protected] I have recevied today my refil cylinder but this weigth not done during delivery but after that we done the weight & found less i.e. 27.5 kg gross weight instead of 29.5 Kg.as per std. actual 2 kg less weight. Thanks & Regards, Nilakshi Digambar Kolambe [protected]
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                                        Hemant Pande
                                        from Mumbai, Maharashtra
                                        Sep 30, 2015
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                                        Address: Pune, Maharashtra

                                        Yesterday, on 29th Sept 2015 on around 8 pm, I went to HP Petrol pump Address- Satara Rd, Vasant Baug Society, Maharshi Nagar, Pune, Maharashtra 411037. Before me, one man filled 50rs petrol. I saw the Meter reading. And later, I asked him to fill complete tank of my Jupiter bike. He started filling my bike with machine reading starting from Rs.50. When I saw this Issue, I asked him you are cheating with the reading. He said that I have made the reading Zero before filling. I asked him the proof in the form of Receipt, and then his facial expression changed. He started muttering words. Later he went to his colleague and asked him to generate the receipt. His colleague was frustrated and asked him to return Rs.50. He has not given me any receipt, and at the end he has taken 50 rs less from me. Total bill - First reading- 73 (started from 50) = 23 Second reading- 231 (started from Zero reading) 231+23= 253 He took 260rs from me without giving any receipt. Later after seeing this drama, one of the fellow mate said me that this happened many times in front of him. This cheating should be stopped. What they are gaining by just 50 rs. They are loosing customers along with there faith.
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