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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Nov 20, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 91

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S
Sagar Dhole
from Hyderabad, Telangana
Jan 18, 2016
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Address: 509216

Dear Concern, from last May-2015, I bought 02 cylinders from HP but even after 06 to 07 months I am not getting my subsidy, previously it was deposited within 02 to 03 days in my Axis bank account, but now still i didn`t got subsidy for May 2015 refill as well as for dec-2015 refill, requesting you to provide details regarding subsidy, my details are as follows: Consumer No.: 651253 Delear Name & address: Gurukrupa Gas services, H.No. 19-118/1, Venkateshwara Colony, Shadnagar-509216, Mahaboobnagar Dist. PH.: 253505, 250886
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    amt121
    from Vasai-Virar, Maharashtra
    Jan 17, 2016
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    Address: Pune, Maharashtra, 411014
    Website: HP gas

    Dear Sir, I have gas connection of HP gas company from last 5-6 years but from last 2 delivery i didn't get subsidy in my bank account . Plz help for this problem. Thanks, Amol Takle
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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      binurajbtsr
      Jan 16, 2016
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      Address: Thrissur, Kerala, 680003

      Sir, i purchased your hp racer4 oil 800 ml bottile.i have get from inside a HP Racer4 unique code no.[protected].how can use this code no.i am requesting for you please help me. ii am waiting for your reply.my contact no.[protected]
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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        Prabhu Panchakshari
        from Bhudgaon, Maharashtra
        Jan 3, 2016
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        I am cons.no 618411 of shivaji gas agency at NILANGA LATUR DISTRICT. SIR I BOOKED FOR REFILLING ON19 .12.15 booking no 508754 recpt no.163604 dt 19.12.15 not delivered. i am a senior citizen at aurad sh. under shivaji gas agency nilanga.i complained previously also about expliotation by said agency thru his unauthorised agent at aurad sh. such as extracting extra amount. refusing to give recpt.. when complained to shivaji gas agency at nilanga., they simlly ignore complaint. there is no transperancy at .cons.are being exploited openly. i wonder how yhis not monitored. you may send out come of this enquiry to mail pv.[protected]@gmail.com. 0r [protected]
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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          S
          shobhasingh
          from Kolkata, West Bengal
          Jan 1, 2016
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          Address: Nalanda, Bihar, 803101

          Sir, i am not receiving gas subsidy frrom three cylinders.my name is shobha singh, consumer no:616351. so i request you kindly to see and deposit my subsiby in my account no [protected]. thanking you. shobha singh account no:-[protected] consumer no:-:-616351
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            P
            Prawal Upadhyay
            from Delhi, Delhi
            Dec 24, 2015
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            Address: New Delhi, Delhi, 110030

            I have logged in the complain thrice via HP's helpline number. There has been no revert from HP on this and the cylinder is still kept at my residence that might prove to be dangerous. I am mentioning the complain number for your quick action. Complain number (3rd complain): 60536 Consumer number: 703683
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              A
              ak shah
              from North Lakhimpur, Assam
              Dec 22, 2015
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              Address: Samastipur, Bihar, 848127

              Dear sir, my cons.n.606605 distibutar name girish Hp gas agency kalyan pur samastipur (bihar) i am kyc +docoment submit but no unluck, 60day back ducoment submit ...ashok kumar shah
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                UDeepali
                Dec 19, 2015
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                Address: Gulbarga, Karnataka, 585318

                Sir, Respectly I miss my consumer number, please find out my consumer number, kindly inform me, Thank you Yours U.VijayKumar s'/.Sharanappa uppar House no- 1-10 At post-Dugnoor, Tq-Sedam, Dist-Gulbarga. Mobile-[protected]
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                  N
                  Narasingarao K.A.
                  Dec 9, 2015
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                  Address: 530024

                  My consumer no. 644857 Nageswara gas agency, Narasimha nagar, Visakhapatnam Distributors code 13004400 Dear sir, I took new hp gas connection. Gas agency persons are refused to give gas connection without purchase of strove and pressure cooker. So we purchased but pressure cooker bursted for second use. Luckly we escaped. They are supplying very poor quality pressure cooker which we dont want. No proper standards.
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                    R
                    rohanghat
                    from Pune, Maharashtra
                    Dec 9, 2015
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                    Address: 411006

                    This is to inform you that HP gas's mobile application (My HPgas) is having an issue/ they are cheating with us, while we tried to book a cylinder, one window will open that having "Yes" and "No" tab (message window is blank), if we click on Yes (because we think it asking for confirmation), then subsidy of that cylinder will removes, request you to kindly look into this on high priority. I have attached screenshot of app please check.
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                      A
                      arunnishkarsh
                      from Nyamathi, Karnataka
                      Dec 6, 2015
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                      Address: Raigarh, Chhattisgarh, 496001

                      Priya darshini HP gas agencies raigarh owner expired two month before now new owner registration in process agencies person told me about HP gas transfer made after two month it more pain full to me pls give me solution to transfer my gas conection as soon posible Thnking you Arun khare [protected]
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                        S
                        Selvaraj0444
                        Dec 4, 2015
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                        Address: Kollam, Kerala, 691020

                        Dear Sir, My Name is Selvaraj, Iam complaint mailing from Kollam, Kerala, My Gas Agency Name- St.Jude Gas Service, Thattamala, Kollam, Kerala (HINDUSTAN PETROLEUM LIMITED), My Gas Agency Dealer code: 511970, My Consumer is 633966, They want every month additional amount rupees 50-60 in the name of service charge if iam not paying the amount they not give me the gas, and asked me that collect gas from the office, Please do anything immediattly. Distributer Details are Below Mentioned: ST.JUDE GAS SERVICE Thattamala P.O, Kollam, Kerala 691020 Dealer CODE: 511970 Regards... Mr.Selvaraj Consumer Number: 633966 HP Gas Consumer Ph:+[protected]
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                          K
                          kumar45
                          from Delhi, Delhi
                          Dec 1, 2015
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                          Address: New Delhi, Delhi, 110083

                          Cylinder leakage since 1 day, very serious, complained and called Nandhinee GAs Agency, nobody came for checking.. Delaying to come .. who will be responsible in case of any accident!!!. The delivery man and checking person does not picked the phone. Its urgent.

                          Please do the needful.


                          Consumer Number- 617754
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                            b.nagendra
                            from Mumbai, Maharashtra
                            Nov 28, 2015
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                            Address: 516390
                            Website: my hp gas.in

                            Respected sir I am one of the consumer of hp gas in chinnarangapuram pulivendla, kadapa, A.P . There is a on line gas-refile booking facility, to this to create [protected]@gmail.com account.So I created [protected]@gmail.com account for booking gas refile, but it is not activated.So please rectify my problem as early as possible consumer no.621387
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                              P
                              P.V.Sivananda Murthy
                              from Delhi, Delhi
                              Nov 27, 2015
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                              Address: 500017

                              Dear Sir, I am P.V.Sivanand Murthy, customer of HP gas with ID No: 2 [protected] and Aadhaar No.[protected] was linked to my SB account No:[protected] with Union Bank of India, Secunderabad -500003. IFSC Code : UBIN0532738. My Aadhaar card No.[protected] is already given to concern gas agency i.e. Adhoc Satya Tulasi Agencies, Tarnaka, Secunderabad and they have confirmed that the bank details and Aadhaar card details have already been entered. My HPGas | Check DBTL (CTC) Status Consumer Name: P.V.Sivananda Murthy Distributor Name : Adhoc Satya Tulasi Agencies, Tarnaka, Secunderabad Aadhaar Linking Status in LPG : submitted Aadhaar Linking Status in Bank (as per NPCI) : Not submitted Bank Account Status in LPG (Non Aadhaar based) : Not applicable Opted Out of subsidy : NO Remarks: 2 [protected] 817120 SIVANANDA MURTHY P V ADHOC : SATYATULSI AGENCIES, TARNAKA (Submitted) XXXX XXXX 4844 Last Updated On:16/11/2015 (Not Submitted) (Not Applicable) No Your aadhaar number is linked to LPG . Please provide copy of Aadhaar letter to bank for linking your Aadhaar to your bank and receiving subsidy towards your domestic LPG supplies in your bank account. Inspite of the above, I am not receiving Gas subsidy since AUGUST, 2015. Union Bank of India branch officials have given the screen print which shows that the HP gas agency have not verified the data. I request you to kindly initiate necessary steps and do the needful for getting gas subsidy which I am not getting for the last 6 months for no fault of mine. Thanking you, PVS Murthy Mobile: [protected] email address: pvsmurthy.[protected]@gmail.com
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                Kailas Prasad Basu
                                from Pune, Maharashtra
                                Nov 18, 2015
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                                Address: North 24 Parganas, West Bengal, 743136

                                I am H P Gas consumer. Submitted Aadhar No. and all documents to my bank and LPG distributor on Dec. 24, 2014. But till now subsidies are nor transferred to my bank account. I reported the matter several times to my bank & distributor but in vain. My consumer no. - 601027, contact no. - [protected], e-mail id: [protected]@yahoo.com. I am an sick elderly person. If you can help me getting the subsidy I will be thankful to you. All other details are attached as screen-shots taken from HP website.
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                  Gaurav Birwatkar Sr.
                                  from Mumbai, Maharashtra
                                  Nov 9, 2015
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                                  Address: Mumbai City, Maharashtra, 400031

                                  I am one of the consumer of hp gas in mumbi maharashtra . There is a on line gas-refile booking facility, So I created account for booking gas refile, but it is not activated. can you resend the activation link
                                  my email id is [protected]@gmail.com
                                  kindly do the needful
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                                    prabal007
                                    from Lucknow, Uttar Pradesh
                                    Oct 30, 2015
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                                    Address: Sonbhadra, Uttar Pradesh, 231216
                                    Website: hindustanpetroleum.com

                                    Mera lpg "connection no 606590 h, Name- Amit Kumar, districk sonbhadra Uttar pradesh gas agency hansvahini gas" ye active hai . iske baad v unhone mujhe bola ki apka connection band h aur mujhse 200 rupay liye bola ye active karne ka charge h.
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                                      rathodbharatkumar
                                      from Ahmedabad, Gujarat
                                      Oct 30, 2015
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                                      Address: Jalgaon, Maharashtra, 424101

                                      To whom It May Concerned, On 29-10-15 my mother get cylinder delivered by agent of Bajaj Gas Agency Chalisgaon. Unfortunately that agent has overcharged for it, he has charged Rs.670 which is too excess than amt Rs.545 for which he has given receipt. He has given some Bill regarding Mandatory Check of Rs.75 by forging my signature.Actually in that bill it is only Rs.50 printed but he has written Rs.75 which is illegal and may cause him to be booked for criminal breach and forgery of the sign. If for a moment we neglect the forgery of sign and taken into consideration bills only then these are of 545+75=Rs.620 still matter arises of overcharged amt Rs.50. One more thing I must state here is that he has never checked or serviced the gas connection or any equipments still charged for it by putting duplicate sign on the bill. On 30-10-15 I called complaint no[protected] and tried to complaint abt the above mentioned fact but unfortunately none of their executive responded well and ended call by putting the reason of technical issues. So kindly take the cognizance of the issue.Thanking you..! Name Of Agency -Bajaj Gas Agency Name -Bharat Uttam Rathod Consumer Id-616129 Cash Memo-136511 regards, Bharatkumar Rathod Chalisgaon [protected] [protected]
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                      Hello my dear friend I think he charged 75 rs for mandatory check of domestic installation which is done by gas agency every 2 years.and rest 50 rs may be for delivery charge. .Further u contact the Regional officer
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                                        askpartha
                                        from Kolkata, West Bengal
                                        Oct 16, 2015
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                                        Address: Kolkata, West Bengal, 700059

                                        My self Partha Sarathi Ghosh, applied for LPG connection in Hindustan Petroleum under the distributor Kanchan Flame, North 24 Parganas(Dealer Code:[protected]. I have registered in portal and I can see my connection has been allotted. My registration number is [protected]. In eSV form the amount mentioned is 3050 but dealer is additionally charging 2000 rupees for Hotplate. Dealer clearly mentioned with out purchasing hotplate they are unable to give the LPG connection. After contact with sales manager of HP LPG gas distributor is asking to submit the invoices of hotplate which I already have. When I went to submit the invoices to distributor office hour with in 10 am to 6 pm they are refusing to accept the invoice and asked me to come next time and continuously waiting for 3 days from morning to evening they are not responding anything. I already informed to PUBLIC GRIEVANCE MANAGER ([protected]@hpcl.in) of HP in that area over mail but could not resolving my issues not even answered to my mail after subsequently follow. Its a serious concern to the common people by forcing to purchase the hotplate from distributor even though its clearly mentioned that purchasing hotplate is optional not mandatory. It will be highly obliged if somebody can stop such kind of mal practices.
                                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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