Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

LPG -SUBSIDY NOT CREDITED in my bank account till today 6th June 2015 Saturday My Name: NJ Manjunatha Consumer Number 605865 Mobile Number : [protected] Email: abcd.[protected]@gmail.com Shiva Shakthi Gas Agency, Basaveshwaranagar, Bangalore - 560079 Gas Cylinder was delivered on[protected]

Dear sir on 18 may 2015 i take diesel in my car from M/s Kharinta Petro Energy, Dabra, Hissar. since i moved from petrol pump my car stopped i tried many times than i brought mechanic and after his observation water is found in diesel tank. we complaint on 19.05.2015 regarding the presence of water in HSD(Diesel) at M/s Kharinta Petro Energy, Dabra, Hissar. but nothing satisfactory steps taken by zonal officer Mr.Lokesh Goel as he is closest / relative to the owner of petrol pump M/s Kharinta Petro Energy, sir there is some remote system also fitted in their machines. kindly check the machines as well as diesel sample of that petrol pump kindly invest this from other person except Mr. Lokesh Goel. Thanks Manoj kumar [protected]

On 29.05.2015 i filled Diesel at one of Authorised petroleum pump located at Kalyan Padgha road.Name of Petroleum pump is Prem Petroleum His Cell no is[protected] adress- s h 40, padgha kalyan road, Washere, kalayan, Tal Bhiwandi, Dist Thane, today i found there was mix up of kerosene around 50 % in diesel. because of this my Ford Fiesta got problem. i register complaint on toll free no. given by Hindustan petroleum site complaint no is 15000503 to check mix up case as i got loss of around 15, 000 rs as my vehicle got problem due to mix up of kerosene. Pls check this petrole pump for mix up and confirm how cost can be recovered from same.

on[protected] a person claiming to be from SBI call centre contacted me from the number [protected]and told me that the my ATM card validity is going to end on that day and in order to enhance its validity i was asked to give debit card number and the OTP (One Time Password) that came to my mobile. I lost Rs. 5000 on POS[protected] at mobikwik.com txn number[protected].As no OTP was shared at my end then how the transaction took place..I request for the cancellation of the transaction and refund of my amount. I have seen that the fraudsters are filling in money into Mobikwik wallet. It is high time that Banks and government agencies should check the transactions in Mobikwik made by fraudulent means by duping poor people like me.

Dear Concerned, This is to bring in to your kind notice that i am a registered consumer of HP Gas as per given details:- Name : Shirin Najmi Consumer No : 600012 Address : H No 16, Nr Noble School, Noor Mahal, Bhopal -462001 Gas Agency : Roopa Gas Agency Mob No : [protected] Region : Bhopal ( MP ) Further i am continuously giving reminder to gas agency to supply my refill booked via registered phone No ; [protected] and also visited their outlet but they only assured me each time to supply the same in a day but regret to say as i am a senior citizen women and continuously approaching them for supply of my regular refill but Gas agency staff is neither cooperating me nor ready to give my refill. With the help of this complaint i need to draw your kind attention and hope the matter should be resolved and straight instructions shall be given to concerned gas agency by the company to make sure the proper and timely supply of the refill. Hope to get the matter resolved at earliest Regards Shirin Najmi

I AM K PREMDAS MENON, MY CONSUMER NUMBER IS 624566.BOOKING FOR REFILL WAS DONE VIDE BOOKING NO.522078 IN APRIL 2015 AND RELATED CASH MEMO IS 186743 DATED 18.04.15.GAS AGENCY IS THE HASSAN GAS SUPPLY CO, HASSAN, KARNATAKA.TILL DATE(24.05.15) NOT RECEIVED GAS REFILL.MY EMAIL ID IS [protected]@GMAIL.COM.MOBILE NO IS [protected]

Dear sir, I have phoned many times to book my gass cylinder. But not booked through mobile. We have to go to agency to book gass cylinder. Even after one month The last gass cylinder received. So I want to solve the problem as early as possible . its onvenient for me to book through mobile phone. Agency is "subah h.P gass " district - Jehanabad state - Bihar phone[protected]. Thanking you ANAND KUMAR JANUARY CONSUMER NO--612469

Dear Sir, I am the consumer of LPG HP gas. I had received the subsidy amount of gas cylinder in my A/c in Gurgoan Gramin Bank, Palwal 3 to 4 times. After that Gurgoan Gramin Bank has been converted into Sarv Haryana Gramin Bank. After the conversion of bank I have not received any subsidy amount of gas in my account. Then I have contacted to Raj Gas Agency, Palwal for my grievance. The Agency had advised me to open a new account and connect it with Adhaar Card. I closed my previous account and open a new account in Indian Overseas Bank, Palwal and application was given to Raj Gas Agency Palwal on dated[protected] for the connection to Adhaar Card link. But my subsidy amount is not credited into my new account. I have contacted many times to Raj Gas Agency, Palwal but nobody has heard my voice. You are requested to kindly advise me for further action. My particulars are as follows:- LPG Consumer No. : 702194 Name : Satya Pal Distributor : Raj Gas Agency Palwal Adhaar Card No. :[protected] Indian Overseas Bank, Palwal A/c No. [protected] IFSC Code : IOBA00016667 Email id : [protected]@gmail.com

sir, my name is Bharat Singh Resident of c-425 kotla Mubarak pur new Delhi-110003, my concern is that i had applied for new hp gas connection with hp distributor of defense colony branch new delhi on 09/02/15 with registration number-4767 but it has been a very long time i have still not received confirmation letter.every time i have to make a call to the agency and ask for the status every time the lied to me that we have posted your letter time to time and become very rude kindly updated me with same. my contact number is [protected]

I am strictly complaining and informing you that since last 3-4 months even after the release of my booking cash memo I am not getting my refill cylinder on time. Either I have to go to the Krishna gas service in person or I have to call them directly. In fact last month I had to collect my cylinder personally from their service van. I doubt that the delivery man sells the cylinder in high price to others. This month I have booked and cash memo number also received which is 107223. I would request you to take immediate action on this Krishna gas service and especially on the delivery man. I shall be waiting for your action. I have filed a complaint in HP gas online. My complaint number is 15038684 dated 05/19/2015 (service request number). I have not yet received my cylinder till now. Today is 21.05.2015. Hope you are going to take action and follow the cash memo schedule. If things are continued like this, then I shall prefer to shift to Mahanagar pipe line gas. All ready my society has taken the pipe line gas. Since i am an old consumer of the HP gas, I thought of continuing with this. But seeing the poor service day by day and the way I am suffering for getting a cylinder since last 3-4 months, I am just tired of HP gas service. Moreover the delivery man of my area, who I doubt, that they are selling the scheduled refills in higher prices to some body else, which is making veteran consumers like us to suffer more. If I am not getting my refill then i shall be shifting to Mahanagar Pipe line gas for which pipes are already installed in my floor. Infact, so many consumers are giving up using HP gas after the pipeline gas installed.

Hi sir I would like to address an incident which is happening with me …I had applied for new hp gas connection with HP GAS DISTRIBUTOR IN RAIGARH CHHATTISGARH which is my native place .. but after I got a job in BANGALORE I requested to transfer the gas connection to Bangalore so that I can use it in Bangalore…the concern is distributor has transferred the connection but did not refunded the amount which they supposed to refund .. For 2 cylinder and one regulator they should charge only 3900 with full refilling but they asked me to pay for stove as well which I do not need they said if you don’t buy new stove they don’t provide the new connection like that and after paying the money also for gas stove, distributor said you will get the stove after 1 month like that distributor has eaten the amount 4000 Me and my family family have visited end number of time but DISTRIBUTTOR has not refunded the amount and have not given… so may times So I am writing and intimating you …when I spoke with the distributor he has used abuse language with me . when I said I will file a complain he said that he will harm my family member in RAIGARH CHHATTISGARH as I am working in BANGALORE if I complain this issue with higher authority and he abusing me on call very rudely… REQUEST YOU TO PLEASE GUIDE ME WHAT TO DO ….i m working professional difficult for me to manager ……..please please ……… DISTRIBUTOR DETAIL YASHWANT RAJ HP GAS AGENCY Situated in NEAR PRANAMI MANDIR, KOTRA ROAD. To locate the Yashwant Phone number of Yashwant Raj Singh is - 07762-Phone No : 231321, 231821 Their phone never work mobile number [protected] Applicant PRITI YADAV Consumer Number 627504 [protected] BANGALORE INDIA

Sir, Vide my Registered letter dated 06/04/15 to CPIO, HPCL, Opp: AU 'IN' Gate, VizagI requested to furnish the information under RTI and a reminder sent to him on 05/05/15 again requesting him to furnish the information sought for. It is regret to inform you that till date I have not yet received any communication from him till date. Now I would like to bring the issue to the RTI Commissioner, Andhra Pradesh, I think who is the Appellate Authority. Please advise me what course of action should I take in this connection?

Dear HP, I went to OM Sai Petroleum located on Uran Highway, Navi Mumbai, Maharashtra. I asked them to fill my tank to full in Swift Dzire . The full tank capacity is 42 Liters, however the bill specifies that they have filled 45 liters. I suspect that the digital meters in the petrol pump are manipulated to cheat the customers.

Dear Sales Officer, My HP Gas Customer No. is 638791. My Gas Dealer is Liberty Gas Service, Bhandup. I Booked Gas on 10th May, 2015. The Cash Receipt Generated on 13th May, 2015. The cylinder is not received on 10Th May, 2015. after two days i got a message on 15th May, 2015 the subsidy amount xx/- is credited on your Bank Account. (This amount credited on my bank account with Name of Liberty Gas Service) but Cylinder is not received at the time. in fact, at now the dealer is not deliver cylinder till date and time. This is advance and fast service provided by the Liberty Gas Service(HP Gas Service). Great !!! Keep it up !!! Regards, Siddhesh Sawant.

The cost of LPG gas as on 15/05/15 was Rs.670. While the person who delivers the same as the cost of Rs. 700 - Rs. 710 in Thoothukudi district. This is not just a problem of a single gas distribution agency, It persists in all distributors in the district. I requested government to enquire and provide a solution for this issue.

Distributor : UNIVERSAL GAS AGENCIES[protected] We are senior citizens and we are facing lot of problems with Universal Gas Agency Taliparamba (Distributors of HP Gas). Our booking number 518074 Dt 02/05/2015. We don't have any other source of fuel and hence we are totally dependent on LPG Cylinders I am 80 years old and my wife is 70 and she is having major health issues due to which I am not able to move out for all these issues.when we ask for the delivery status they just keep on saying within 2 days the delivery will be made etc but nothing happens sometime they used say that you can come and collect from our warehouse even though we are staying in permissible limit. I here by request you to look into the matter and do the needful as soon as possible. Trust your understanding

when i approached for transfer of connection from domiviliwest to tilak nagar chembu it was refused by quoting gggovt rule that thecustomer should come with the dealer code and dealer name and I was made to wai for hal day. alert gas service dombivili west

Sir, I am L Santha Devi a 75 year old woman and my Gas booking number is 606278. My gas cylinder is presently leaking and inspite of my repeated tries to the customer care, Gas mechanic, Emergency services i found that no one is responding. I am at a loss and cannot comprehend what to do. I have booked a complaint in the HP any time quite a while ago but there is no response. Without this gas i cannot cook my food. Kindly reachout to people who are in need, especially old people. It is a pity that not even one emergency number is responding properly and the way such situations are addressed is shameful. I am not a very influential woman and such situations should be handled carefully rather than with such attitude. I sincerely request you to kindly look into the matter. I live in Secuderabad (Telangana) and my dealer is SAIRAM ENTERPRISES. I hope such callous attitude is dealt with stearnly and proper action be taken against such people

Sir I am HP gas consumer of Gujarat state NAVSARI GAS COMPANY & my consumer no. is 606660. I have sign up for the consumer account online. & said to me that confirmation link will sendede to your e-mail ID but still the link is not sended. please send me link as soon as possible. My E-mail ID is [protected]@gmail.com. please help me

Dear Sir, Good Evening, I have applied online for H.P Gas new connection, one years ago.But still I do not get connection. My question is - what should to do now and when can I get connection? Please support me I am waiting for your reply.I regret any inconvenience thanks with regards Tapas DebnathENCL: Registration form [protected]@hpcl.co.in5/29/14to me DearTapas Debnath, Thank you for registering in HPGas.Your Registration Referance No. is :[protected]