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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Nov 20, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 97

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D
Debyendu Roy
from Mumbai, Maharashtra
Mar 23, 2015
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Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online consumer name : Debyendu Roy LPG Id :[protected] Distributor Name : Prakash Brothers I humbly request you kindly de-active by wrong booking OPT Scroll of Honour.
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    bagrigiriraj
    from Pandua, West Bengal
    Mar 23, 2015
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    Address: Kolkata, West Bengal

    Hi, My consumer no is 615273.I have book my gas on date. 3.2.2015 as booking no 238468 & Memo no 199329 but till now I have not get the Cylinder.I have also try several times to contact the dealer but unable to reach as many times it ringing or engage.Since I have no alternative to get the cylinder I am only waiting for same & facing a huge problem.
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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      Cea B.K.singh
      from Aizawl, Mizoram
      Mar 23, 2015
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      Address: Khordha, Odisha

      I Have submitted my document to the distributor on23rd Dec.-2014 for Aadhar linking & visited 16 times, but still now my consumer no 609312 has not been linked to my aadhar no[protected] . I found that my Aadhar no has been linked with another consumer no-609319 The DTBL status show that consumer no-609319 has been linked with Aadhar no[protected] which is mine. My previous complain no is14250317 dt10.03.15, 14251458 dt 11.03.15 &14260707 dt.16.03.15 My account is in PNB Bank with IFSC Code is PUNB 0764700 & My account NO IS [protected], my consumer no-609312 & Aadhar no is[protected] My bank detail has been submitted by distributor 3-times infront of me.& again in 21 Mar.2015 with Registration No-281xow[protected] Please do the needful As i will relief from headache. thanking u in anticipation Bikash Singh M-[protected] [protected]
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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        mvsnarayana
        from Delhi, Delhi
        Mar 23, 2015
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        Address: Visakhapatnam, Andhra Pradesh

        Change OPT out of subsidy to subsidies Dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 603867 as soon as possible. Please help me on this. My details are given hereunder. Customer I d:[protected] Consumer No : 603867 Consumer Name : M.V.SATYANARAYANA Aadhaar Number :[protected] Distributor Code : 13464600 Distributor Name : SREE VIJAYA DURGA GAS AGENCY
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
        Mar 23, 2015
        Updated by mvsnarayana
        Change OPT out of subsidy to subsidies
        Dear sir,
        sorry!!! Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 603867 as soon as possible. Please help me on this. My details are given hereunder.
        Customer I d: 2 [protected]
        Consumer No : 603867
        Consumer Name : M.V.SATYANARAYANA
        Aadhaar Number :[protected]
        Distributor Code : 13464600
        Distributor Name : SREE VIJAYA DURGA GAS AGENCY
        Mar 23, 2015
        Updated by mvsnarayana
        I HAVE BEEN CONTACTING SINCE THREE DAYS THERE IS NEITHER RESPONSE NOR RESOLVE THIS PROBLEM. PLS ADVICE IF NOT POSSIBLE, WHERE WE HAVE TO APPROACH THIS ISSUE.

        REGARDS
        Dear sir,
        sorry!!! Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 603867 as soon as possible. I AM NOT INTENTIONALLY OPT THE OPTION. BUT IN THE WEBSITE IT SHOWING IT WAS GIVEN VALUNTARILY OPTED. PLS CHANGE THIS OPTION BUT IT WAS BY MISTAKENLY/WORNGLY OPTED. PLS EXCUSE ME THE ABOVE AND PLEASE DO THE NEEDFUL TO ENABLE ME TO CONTINUE MY NUMBER INTO SUBSIDIES/PAHAL DBTL OPTIOIN.

        Please help me on this.
        My details are given hereunder.
        Customer I d:[protected]
        Consumer No : 603867
        Consumer Name : M.V.SATYANARAYANA
        Aadhaar Number :[protected]
        Distributor Code : 13464600
        Distributor Name : SREE VIJAYA DURGA GAS AGENCY
        I HAVE GIVEN COMPLAINT FOR THE ABOVE SUBJECT. I HAVE BEEN CONTACTING CONTINUOUSLY TO CUSTOMER CARE AND VARIOUS COMPALINT DEPARTMENT THROUGH ONLINE. BUT I HAVE NOT RECEIVED ANY COMMUNICATION IN THIS REGARD.
        Change OPT out of subsidy to subsidies
        Dear sir,
        sorry!!! Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 603867 as soon as possible. Please help me on this. My details are given hereunder.
        Customer I d: 2 [protected]
        Consumer No : 603867
        Consumer Name : M.V.SATYANARAYANA
        Aadhaar Number :[protected]
        Distributor Code : 13464600
        Distributor Name : SREE VIJAYA DURGA GAS AGENCY
        ONCE AGAIN I REQUEST YOU TO KINDLY INCLUED MY NAME SUBSIDIES/PAHAL DBTL ACCOUNT.
        AND PLS DE-ACTIVATE FROM OUT OF SUBSIDY ACCOUNT.

        Customer I d: 2 [protected]
        Consumer No : 603867
        Consumer Name : M.V.SATYANARAYANA
        Aadhaar Number :[protected]
        Distributor Code : 13464600
        Distributor Name : SREE VIJAYA DURGA GAS AGENCY

        PLS DO THE NEEDFUL

        REGARDS
        Change OPT out of subsidy to subsidies
        Dear sir,
        sorry!!! Due to wrong click on "opt out of subsidy option", It has been
        activated. Kindly deactivate this from my HP consumer number 663910 as
        soon as possible. Please help me on this. My details are given
        hereunder.
        Customer I d: [protected]
        Consumer No : 663910
        Consumer Name : DIVYAGNANI.V

        Aadhaar Number :[protected]

        Distributor Name : RAJARAJAN GAS AGENCY

        Pls do the needful

        Kavi
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          S
          s pramod achari
          from Kantabanji, Odisha
          Mar 22, 2015
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          From: Sri. Pramod Kumar Achary Masterpada, Phulbani, Kandhamal Mobile no. [protected] Email ID. [protected]@gmail.com To The Area Sales Manager HPCL Ltd. Bhubaneswar, Odisha. Sub:- Complain against regarding supply of subside Gas Cylinder due to OPTED (Out Of Subside) Ref :- Consumer No. 605116 of Asian Gas Service . Phulbani I.D. No.[protected], Pan No:-BCRPA9668N Sir, With reference to the subject cited above. I Sri Pramod Kumar Achary beg to inform you that, when I proceed to the HP Gap Dealer (Asian Gas Service, Phulbani) on dated 17/01/2014, the dealer intimated that, I have availed total 12 Nos subside Gas Cylinders since 01/04/2014, But, as per my Gas Booking Pass Book & Online Booking history, I have actually availed 09 ( nine ) No’s of subside gas cylinder since 01.04.2014 to till date i.e. 25.12.2014. For which I am enclosing herewith the following support documents for your kind reference. Owing to such situation, I have lodged a complain bearing reference No.14192186, dated 2/2/2015. Further, I came to know that this may be happend due to submission of Form-5 (Mandate for Opting Out of Subsidy and PAHAL DBTL Scheme) to the Gas Dealer, such problem has been arised. But, to the best my knowledge, I’ve never done this types of mistakes at any cost. On verification through online at my hpgas.in, it is found that I have been provided only 09 (nine) no’s of subside Gas cylinders by the date. Therefore, I would request you kindly look into the matter personally and take necessary immediate action to retrieve my balance 03(Three) Nos. subside Gas Cylinder and for supply subsidy LPG Gas at an early date for which I shall remain ever grateful to you. Attach copy:- 1. Gas front page 2. Gas book Refill booking & Delivery history page 8 & 9 3. Online Gas booking Delivery history& Opted Out Of Subsidy 4. Gas bond 5. Voter ID card & Action history of ref no[protected]On-line Complain Ref. No.) 6. Acknowledgement of DBTL slip (Bank & Asian Gas Service, Phulbani) Yours Faithfully (S. PRAMOD ACHARY) Copy to:- 1. Asian Gas Service Phulbani (received 12.02.15) 2. The Area Sales Manager HPCL Ltd. Bhubaneswar (received 20.02.15) 3. The Civil Supplies Officer Phulbani, Kandhamal ( received 11.02.2015)
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            W
            wilson cherian
            from Mumbai, Maharashtra
            Mar 21, 2015
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            Address: Mumbai City, Maharashtra

            After refill booking Hp gas, I have received message from BZ-HPGASc stating that Hp gas booking no.519430 subsidized cash memo.143636 dated 27.2.2015 at Rs.615 refill will be delivered shortly .Thereafter I personally approached 2-3 times to chirag gas agency Nallasopara West, so far I have not received the refilled cylinder in the mean time again I received another message from BA-HPGASd on 19.03.15 wide cash memo.143636 so far I have not received the refilled cylinder.
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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              P
              phaujdar chouhan
              from Delhi, Delhi
              Mar 20, 2015
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              Address: Sonbhadra, Uttar Pradesh

              Sir, here are 3 issues 1)- I have received cylinder, on market price 750/- order ref.[protected] order no.173640 1 Delivered[protected] cash memo no. 172624, and subsidy amount not received in our linked bank account 2)-also showing Order Ref No [protected] Booking No 373386 Booking Date 17/03/2015 08:50:00 but I have not received any cylinder, & system showing cylinder, delivered wide Cash Memo No 172383 date 18/03/2015, 3)-have received (collect) cylinder on 03/02/2015 by paying Rs800/- on market price but till date I have not received our subsidy amount in our linked bank account And we are checking our booking history in our hp account then showing order cancel I dont understand why its cancelled & supply has done on market price, so plz. Resolve this three issue immediately And complaint no. 14257636 is not responding by area sales officer & REGIONAL MANAGER ANURAG SHRIVATSAVA regards fuleshwar chauhan [protected]
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                S
                Sujeet Bhale
                Mar 20, 2015
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                Address: Mumbai City, Maharashtra

                Dear Sir; I have discontinued my earlier mobile no. and therefore, request you to kindly change as per details given below... Name - Sujeet Vishwanath Bhale Consumer No. - 627347 ID no: 2 [protected] Distributor - Borivali Gas Agency Registered Mobile no. - Discontinued New No. - [protected] Request you to permit the change and oblige. Best Regards Sujeet Bhale
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                The complaint is not resolved as yet. I want to give up subsidy before 31st March'15.
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                  anilkj_iit
                  from Pune, Maharashtra
                  Mar 20, 2015
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                  Address: Mumbai City, Maharashtra

                  Dear Sir/Madam, I Anil Kumar Jha, HP LPG Consumer No. 640181 and Unique Consumer ID: [protected]. Distributor Name: Vasai Bazar Gas Services, Virar West, Distrcit- Palghar, Maharashtra. I do not have any Aadhar card till now, so i had submitted my bank details (Xerox of my bank passbook, and HP Gas consumer book. to get the subsidy in my account. but i am unable to avail the subsidy till now. i booked a cylinder in February received at my doorstep, the delivery man had taken Rs. 630/- Rupees Six Hundred and Thirty only. and he has not provided the cash memo for the same. and said that once the bank account will get linked; the extra amount will get transfer to my account. but still my bank account has not linked with the consumer no. i also field the form No. 4 online to enrol for subsidy. I hereby request you to pls. look into the matter and get it resolved as earliest. Thank and Regards, Anil Kumar Jha Consumer no. 640181. Unique Consumer ID: [protected]
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                    thegreatmurry
                    from Chennai, Tamil Nadu
                    Mar 20, 2015
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                    Address: Chennai, Tamil Nadu

                    The staff at Hp petrol bunk located on pantheon road egmore chennai would fill power petrol in your vehicle without even askin.The lady staff diverts your attention at app time asking if you would like to change oil.Who on 2 wheeler with wife and kid along would wait to change engine oil at bunk in middle of day.While your attention is diverted the person filling petrol would start filling hi valued petrol and bring back to zero before you know.And they have tie up with rowdy type auto drivers who would not even let you question the staff there.
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                      Jahid Hossen
                      from Shillong, Meghalaya
                      Mar 19, 2015
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                      Address: Purba Medinipur, West Bengal

                      Dear Sir, Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 628245 as soon as possible. Please help me on this. My name is SK JAHID HOSSAIN and Consumer No 628245and LPG Id:[protected] mob no. is [protected] HP GAS AGENCY- M/S COOK MATE, TAMLUK, PURBA MEDINIPUR, WB
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                        lalit uf lucky singh
                        from Mumbai, Maharashtra
                        Mar 18, 2015
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                        hello sir gd mrng . my name is laxman singh .sir mainai apna cylinder 9 march ko booking kiya tha. booking no.272295. booking timing 10:48:14 And sir mairai phone par 16 march ko delivery ka massega aa gay tha . lakin maira clinder abhi tak nahi aya . mai home branch grrta colony gya to unonai kha ki apka cylinder apkai ghar pucha diya h. lakin marai ghar par abhi tak maira cylinder nahi aya h. mainai coplain bhi ki thi . complain no.14262537 h.And my consumer no.628078. h. sir mai but praisan hu sir mari dono mt khali h. sir ab aap hi mairi help kar saktai h. please reqested me please help me sencerly laxman singh.
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                          satnam bajwa
                          from Mumbai, Maharashtra
                          Mar 17, 2015
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                          Address: Mohali, Punjab

                          Dear sir, i am satnam singh my consumer no. 515478 distributer name rupinder gas agency dera bassi distt. Sas nagar. before two month my subsidy is not transfered in my bank a/c. I complaint many more time to our distributer and customer care but i not found any response . I submit proof on 5/1/2015 for subsidy. But not transfer my subsidy in my A/c . I will take cylinder on 17/01/2015 cash memo no. - 133455 amount payable- 754 RS. And i will take 2nd cylinder on 28/02/2015 cash memo no. - 152720 amount payable- 645 RS. Plz. Early solved my problems. Thank you
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                            shivkgupta
                            from Mumbai, Maharashtra
                            Mar 16, 2015
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                            Address: Jaipur, Rajasthan

                            Sir/ Madam I want to shift my connection from Jaipur to Chomu connection is already surrender at Jaipur on 03.03.2015. Visited Chomu office on 09th Mar15 for re connection that day your representative given me one KYC form I filled that form and agian visited your office very next day ... that day your representative said today is relative person not in office pls visit after three days... again visited chomu office after three days that day same history told by your representative our concern person is not in office please drop your form with me I will complete your formalities today only... I froped that form with him and called in evening he said boss please come in branch after three days and take your connection. today I visited your branch that representative told to Mr Shyam Sunder Sharma for issue new connection to me. I met with Mr Shyam sunder sharma he demand me a bank passbook / cancel cheque I request him to please complete balance formalities and send cancel cheque in eve or nest day... he just simlple said nai hoga ... aapko 10 baar aane pade to aana padega ... and one old uncle also said same thing ... I think he is also from your office and he put me out side from your office and seen a photocopy shop for documents list ... I am frustrated Indias best gas agency staff is behaving so much rudely with consumer. please look into and provide me a proper justification for above issue.
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                              naxalbari
                              from Delhi, Delhi
                              Mar 14, 2015
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                              Address: Araria, Bihar

                              Dear Sir, Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 607764 as soon as possible. Please help me on this. My name is ANIL KUMAR YADAV and Consumer No 607764 and LPG Id:[protected] . HPGAS AGENCY NAME-M/S USHA HP GAS AGENCY[protected]
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                mahamud
                                Mar 14, 2015
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                                Address: Kolkata, West Bengal

                                My HP consumer No.607464. I would like to transfer it to my nephew. In this connection I already contacted with my distributor with all Papers but distributor is asking me as transfer fee Rs, 3950.00. But other hand Indane Gas company taking only Rs.1400.00 as transfer fee. I could not understand why huge difference between HP's dealer and Indane's dealer. Please let me know exact figure.
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                  theerthavagini
                                  from Bengaluru, Karnataka
                                  Mar 14, 2015
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                                  Address: Vellore, Tamil Nadu

                                  Hi NPCI Team, Here my question is why NPCI rejected my Aadhaar number to SBI Bank account link? Could NPCI let me know ??I am getting message while linking Aadhaar card to my Bank account. "Dear Customer, Your Ac No. ****** Linked with Aadhaar No ***** has been Rejected by NPCI."I hope you able to understand. Let me know if you need any more information. Regards, V.Satheeshkumar(Adhaar no[protected]
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                  i m getting the same message
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                                    Lovekush Sharma
                                    from Delhi, Delhi
                                    Mar 13, 2015
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                                    Address: Kota, Rajasthan

                                    आदरणीय प्रबंधक महोदय, मेरा गैस कनेक्शन आधुनिक गैस एजेंसी पर और क्योंकि मेरे कोई संतान नहीं है और में बुड्ढा भी हो चला हु तो में अपना गैस कन्सेशन अपने भतीजे के नाम ट्रांसफर करना चाहता हु पर ताकि मुझे कम से कम खाना तो मिल सके इस हेतु मैंने गैस एजेंसी मालिक श्री हमीद जी से बात की तो उन्होंने ऐसा करने से साफ़ मना कर दिया अतः आपसे निवेदन है की इस हेतु उचित कार्यवाही की जावे ताकि मेरी समस्या का हल निकल सके धन्यवाद सुरेश बाबू ([protected]) गैस न 516409 (आधुनिक गैस एजेंसी )
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                      saiyed jahid
                                      from Mumbai, Maharashtra
                                      Mar 12, 2015
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                                      change OPT out of subsidy

                                      Address: Vadodara, Gujarat

                                      change OPT out of subsidy to subsidies Dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 604939 as soon as possible. Please help me on this. My name is JAKIRALI KALUMIYA SAIYED and Consumer No 604939 and LPG Id:[protected] and Aadhar No:[protected] . HP GAS AGENCY- SHAH & CO.[protected]...
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                                      babusahadevan
                                      from Hyderabad, Telangana
                                      Mar 12, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      Good after noon sir, Sir, I am Babu.s. I have HP GAS connection Consumer Number is 629725. Now, my account is blocked. I had submitted one application and documents in 26/06/2014 and another one application in 29/11/2014 about activate my gas connection. But I have no information about the said connection. Kindly do further action for activate my account (Consumer Number 629725). Your’s Faithfully, Babu.s, Type-I, A/1/8, Site-A, SVP NPA, Shivarampally, Hyderabad. Mobile no :[protected].
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