Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Hello
Sir/madam

My name is mohammed arshad i am from bangalore karnataka doddaballapur

I want to know when your going to announce lucky draw compitation result 2015

I got tranx id from your side the id is 10456 so plz in form me my email id's are
[protected]@rediffmail.com [protected]@yahoo.com thank you sir/madam

I am a consumer of hp gas . Consumer no. 525403 and unique consumer ID is [protected].My Aadhaar is[protected] this is linked with sbi saving a/c [protected]. I booked gas for refilling at 10/01/2015 and cash memo 148330 dated 14.01.2015. My subsidy on 22.01.2015 was deposited in wrong syndicate bank account. I am requested to hp gas company to deposite subsidy in my SBI saving account.

I Have booked my refill of HP Gas cylinder on 31/12/2014 through telephone and got the reply message on 07/01/2015 saying the bill is generated and will be delivered., through HP Gas booking number 257054, Cash Memo 110512 dated 07-01-15. I Have been following up the same with the local agency through telephone and visited personally twice since last two days and i got only assurance of delivery and not been delivered till now. The following problem of delay in supplying has been for many times. Kindly make the following matter as serious concern, as we totally rely on LPG for cooking and we have no other source, as we have running on empty cylinder for last two days. We have been residing in the following address for last 15 Years. Consumer Number : 605171 Awaiting for your kind reply, following are the agency for your kind reference. HP Gas booking Agency: Sahyadri Distributors, Mangala Stadium Complex, Ladyhill, Mannagudda, Mangalore - 575003. Karnataka. Ph:[protected],[protected]

Respectfully, yesterday I sent you my complaint that I want to create an account for gas booking or getting information through my account. Please cancelled my account, because activation link goes to another email ID i.e. [protected]@gamail.com My Consumer No. is - 603139 LPG ID No. 2 [protected]

Respectfully, I Gautam Ghosh, a consumer of your company and my Consumer No. is - 603139, LPG ID is No. 2 [protected] requested you to kindly cancelled my account/new user because of DURING CREATING NEW USER UNFORTUNATELY I GAVE A E-MAIL ID WHICH WAS NOT MINE AND THE ACTIVATION NUMBER WENT TO THAT ID i.e. [protected]@gmail.com. AND FOR THIS A CANT ACTIVE MY ACCOUNT. I am requesting you to kindly cancelled the same, so that I create a new account against my consumer ID and get information through my account smoothly. I pray before you do the needful as early as possible.

This has reference to my Complaint (Reference No.14164013 dated 14/01/2015) regarding non-supply of Refilled Gas even though the subsidy has been credited to my account. Copy of my complaint lodged and subsequent complaints thereon are submitted below. "Gas booked through IVR on 29.12.2014 and 01.01.2015 vide booking No. 228302 automatically cancelled . Again Booking made through IVR vide Booking No.500075 . Subsidised Cash memo No.126534, dt.10.01.2015 issued as intimated through SMS. On contact the dealer said to deliver the same refilled cylinder on 14.01.15. Delivery shown in Refill Booking history.But physically Gas not supplied at my residence. Though the other dealer i.e.BK Gas is supplying regularly on IVR booking orders, why the same is not adopted by my dealer ? The Dealer may be intimated to supply the cylinder to-day by evening failing which I shall resort to lodge complaint in Consumer Court under intimation to Petroleum Ministry. Regards." Action History MOHAPATRA SANTOSH KUMAR[protected]/01/2015 12:25 PM Please contact Area Sales Manager Mr. Sonam Gyamtso on his Mob-[protected] PRADIPTA KUMAR NANDA - 16/01/2015 05:02 PM I have already intimated that despite contact over Area Sales Manager Mr. Sonam Gyamtso on his Mob-[protected] four times on 16.01.2015, he did not respond.I have also enquired about who to contact next. Though subsidy credited to my account, refilled gas cylinder has not been supplied to me till date but shown " delivered" in my refill booking history. Since last 4 to 5 times I have brought all such mischieves to the notice of HPCL. But in vain. With all such messages, copy of SMS sent to me regarding order, cash memo, DBTL and such feed backs and complaints, I am going to file Case in the Counsumer Court by next Monday against the distributor, Area Sales Manager & HPCL. Before that one earenest request that my Consumer No. may be transferred to M/s. BK Gas Agencies, Balangir who has earned fame to supply gas whenever refill booking is placed on line or IVR or in any manner. I assure that from next year I will spare subsidy for 5 refilling if 7 refills are supplied to me timely. But I think HPCL has no time to hear anything from a consumer like me.I await for any response till Sunday, before I file Consumer Case and this may be taken as a notice." I bring it to your kind notice to appraise what is happening at the lower levels. The distributors harasses and the Area Sales Manager does not respond. Shall I hope any quick redressal as I am afraid that the ditrutor with the help of some higher levels has indolged in to harrasing me . Prior to this he has shown " delivered" without any physical delivery.I require one refilled Gas in about two months against my Consumer No.605374. But has been harrashed since last year and HPCL has never heard my request for portability change to the other distributor. Request early action, if available Regards

This is with reference to complaint no. is 14165898 & 14165659 in HP GAS CONSUMER ZONE. No one is responding to my complaint and that dealor is not issuing me a new LPG connection, also instead of that he is forcing us to buy a package of Rs. 7500/- for this booking. Request help.

Gas Consumer No. 616191 Name : anusuya v.a As above mentioned Hp gas consumer number as been blocked due to non linked with bank A/c & Adaar.But, when both asked adaar and bank account detail been personally provide several times but still we not getting Gas Cylinder. We enquired our THIRD CLASS gas distributer they have only FOURTH CLASS reply means" go and with your banker". But We don't know what is the fault done with us. We provided all required documents to both of them kindly check this issue and do needful

I HAD APPLIED FOR NEW GAS CONNECTION WITH HP GAS ONLINE IN AUGUCT 2014 ...BUT STILL WAITING...WAITING ...AND WAITING... THE EARLIER CAOMPLIAN AND REPLY FROM HP GAS AUTHORITY IS AS FOLLOWS:-- AISHNAVNOW...HOW MANY DAYS...MONTHS...OR YEARS ...I HAVE TO WAIT FOR MY NEW GAS CONNECTION FROM A MAHARATNA COMPANY.. OF INDIA ? RITULATA VAISHNAV Complainant Name : RITULATA VAISHNAV Mobile : [protected] Email : girish.[protected]@gmail.com Landline : Address : 24B, NEW JAWAHAR NAGAR, TALWANDI, KOTA; RAJSTHAN State : RAJASTHAN Distributor : S S GAS AGENCY[protected] Consumer No. : Complaint Information Reference No. : 14101307 Status : Closed Registration Date :[protected]:49 Priority : Low Closed Date :[protected]:24 Reported By : NonConsumer Distributor : S S GAS AGENCY[protected] Subject : Others Description : DEAR SIR/MADAM, I HAVE APPLIED ONLINE FOR NEW GAS CONNECTION . MY REGD . NO. IS [protected] IN THE LAST WEEK OF AUGUST 2014 . AFTER SUBMITTING APPLICATION ONLINE.. I HAVE BEEN TOLD THAT RELEVENT DOCUMENTS SHALL BE REQUIRED TO BE SUBMITTED AFTER RECEIVING CALL FROM SS GAS AGENCY... AFTER ONE WEEK, I CONTACTED PERSONALLY TO THE DISTRIBUTER I.E ...SS GAS AGENCY ...KOTA. HE TOLD THAT HE WILL CALL BACK TO ME AFTER 'REFLECTING THE APPLICATION ON THEIR SYSTEM ONLINE ' BUT TILL NOW ...I HAVE NOT BEEN CALLED NOR INFORMED. IN ONLINE PORTAL ALSO, I AM NOT ABLE TO KNOW ABOUT THE STATUS OF MY ONLINE APPLICATION FOR NEW GAS CONNECTION LET ME KNOW THE STATUS FIRST .. PL. ALSO TAKE NECESSARY ACTION FOR GIVING NEW CONNECTION .. RITULATA VAISHNAV Action History SARHOCH ARUN KUMAR[protected]/11/2014 10:24 AM Dear Customer, Kindly visit the agency and meet mr.omprkash ji and talk to us from the agency itself at our landline telephone numbers[protected] in front of them in case of any problem.' Thanks and have a nice day.

Sir, I am Aman Raj who has taken a new connection from you agency i.e Anand Kiran danapur Gpo patna. on 15 march 2013. Till now he has not given my consumer no.and as and when i book my cylender.he is writing new in place of consumer no.and cylender is being issued to till 15 march 2013.Earlier he use to say that company will you customer no. after six month.But now a days he asking Rs. 3400/- again.to give consumer no.When told him that i shall complain against you.to main office.Then he told me that Jao aur complain kar. ishi ke liye upper se bribe diya hu.HP office ko.So it is my humble request that please look into that and investigate this matter.Again i have lodge this complain in open forum.

Dear sir,

I am resiving my subsidised cylender on dated 6th jan-2015 and i am pay 807.00 rupies for this and the details given below.


Rder ref no booking no booking date cash memo no cash memo date
[protected] 137453 [protected]:00 149341 [protected]

Delivery date delivery status subsidized cylinder
[protected] delivered yes


Still date sir subsidised amount not credit in my account which linked with may addher no. And aadher no is[protected]

We live in a 3rd floor Delievery man of Mhp gas services howrah 711102 always ask for 20 to 30 rupee tip n we give 10 rupee n this tym he said take cylinder frm ground floor... Do company dnt pay them salary why they always ask for money... N wen went to agency the person in charge said they will take itz mandatory...

Respected sir I am one of the consumer of hp gas in P.Kaliyaperumal Tamilnadu . There is a on line gas-refile booking facility, to this to create account.So I created account but cannot sign in. We have sent you the activation mail on emailid : [protected]@gmail.com So please rectify my problem as early as possible.

Sir, This is to mention that your HP gas dealer M/s Parvesh HP Gas Agency, Tatibandh Raipur is not co-operating in incorporating the aadhar data submitted online. They are also insisting for submission of Aadhar data in hard copy and that too the photo copy is not acceptable. They are forcing to get the aadhar card scanned on the form itself. They are also demanding and forcing to submit the non aadhar form compulsory. I have already submitted my aadhar number online about two weeks ago but same has not been incorporated till date. My Consumer number is 604180 Seeking an early action Swapna Das Mob. No. [protected]

Consumer No:- 6609478, SUV No:- E 4813436, Dealer's code:- 420270 LPG, Refill-Division, One connection has been granted to me on my (first) nick name "Saheb Baboo" I have been using it from 2004. Persently, as per Company+Goverment new policy, the amount of subsidy is to remitt directly to Consumers Bank account. The problem arises before me is at completing certain forms e.g. KYC/PAHAL/DBTL.Since my academic institutions upto Ration card, Voters ID, Aadhar card, Property ownership focuments and all Bank's accounts, everywhere, my full name "Shah Nawaz Ahmad has been used and mentioned.Therefore, please guide me for the temedies.So that I can avail my next refill. Thanks.

I have applied for a new connection from HP gas on 27/10/2014 Following is the reference number : [protected] I want to know when I will be provided gas connection in Panchkula, Haryana It has been 3 months and my registration status is still showing as in process and want to know when will this issue be resolved. Regards Nishant +91-[protected] Second Number Dr. Raman Kumar Singla(+91-[protected])

Unlock my HP gas account I am Gorav Pratap(My Consumer no - 656850) . I have HP GAS connection. Now, my account is blocked. as I had not booked gas cylinder during last 6 month as i was out of station. My booking agency is Raje Bhavanishankar enterprises. H.P Gas dealer Sector-6, C.B.D Konkan Bhavan Navi Mumbai-400614 Kindly, unblock it on urgent basis as i am suffering for this. Regards Gorav Pratap

Good Morning sir My name is yogesh kumar from distt. palwal haryana. I am using gas connection HP Gas last aprox 10 years. My gas copy burn due to mistake of my son at shifting my room. Many time I told the gas agency about my situation and please issue new gas pass book. gas agency employee did not give proper resonance. He told me every time come to next time. Many time engaged the phone and many time did not pic the phone. I am facing problem without gas copy. Sir please help me and solve my problem as soon as possible. Thanking you. Name:- Yogesh kumar Comsumer Number:- 704863 Unique ConsumerID:- [protected] Gas Agency:- Raj Gas Agency Distt. Palwal, State:- Haryana 121102 Raj Gas Agency Phone No:- [protected] Consumer Information Consumer No:- 704863 Unique ConsumerID:- [protected] Consumer Name: SH. YOGESH KUMAR Address: SH. SHIV LAL SHARMA, RLY. RD., KC 4/232, OPP BOADY CARE GYM., KRISHNA COLONY, PALWAL City / Town: PALWAL Pin Code: 121102 State: Haryana Email: yogesh.[protected]@gmail.com Distributor Details:- Distributor Name: RAJ GAS AGENCY Phone No.:[protected] Address: SHOP NO 58, OPP TELEPHONE EXCHANGE, GT ROAD PALWAL, PALWAL, Haryana, Pin Code:121102

My LPG HP Customer no. 607655. My LPG HP Distibutor Name Bilhaur Gas Service. My name is ram singh rathaur s/o late ram swaroop rathaur r/o laxmi bai nagar post bilhaur distt kanpur nagar - 20902. Sir, Maine State Bank of India Branch Bilhaur me adhar card number link karaya tha. but internet status check kiya to usme State bank of india branch bilhaur ki jagah baroda uttar pradesh gramin bank branch bilhaur show kar rahi hai. mera other any bank account nahi hai. only state bank of india branch bilhaur me account hai.

Dear Sir, Very regreatfully, I want to inform you that today I came to know via your web site Booking order history that an order to refil Gas was booked on 15/12/2014 at 23:15:00 vide booking no. 355884 and the same order delivery was also booked on 27/12/2014 vide cash memo no 135584 but I / We have not received any Gas Cylinder in this month till date nor I/we paid any money to the delivery boy, SUSHANTO. This order was not booked by myself and I surprised how the booking was done without any message or mail to my registered no / id. Today my gas is finished and while asking to my old mother reg the same she informed me that she informed the delivery boy, SUSHANTO that we didn't book and gas not required now but the boy asked for the Gas small book and signed as delivered. Therefore I would request you to please look into the matter immediately and cancel the said order cum delivery record and take step so that no one from outsiders can book gas without my registered no/ mail id. Today also I lodge a new booking to refil gas via web site vide ref no [protected]. If possible, please delivery the gas immediately of the recorded one dated 15/12/2014 and cancel today's booking. Thanks & Regards, Suman Roy 68 east Kamalapur, Kolkata - 28 Consumer No. : 629366 Distributor : Paul HP Gas Company Cell :[protected] sumanr.[protected]@gmail.com