Hindware Sanitaryware Collection [HSIL] Complaints & Reviews

I have been cheated and now Hindware/Queo has turned deaf. My contractor sold me Hindware/Queo WC assuring of their best quality and services. Now obviously his money has been acclaimed and his commissions so he doesn't care. Since 14 January 2022 I have been raising complaints with Hindware/Queo for defect in my wc seat cover. On the left side, the joint that combines both the flaps of seat cover is missing and needs replacement. Each time...

Leakage in my newly purchased hindware concealed tanks....

Tank leakage...

The products in subject are well in warranty period.
Made service request on 30th July. After repeated calls to device person, he came and went back without resolving issues.
I talked to Bhagalpur based area service coordinator and assured me that service engineer would visit the site to find the issue.
Later on 2nd August, I received three sms confirning three different service requests that I had not made.
Afterward...

Hi my commode is no more than 4 months old when the problem of rusting started.
As per Hindware the problem is due to use of harpic .
I have been using harpic for many years and not seen this issue.

There is no mention on use of harpic or not while purchasing the product.
Please see pictures of rust . Company replaced small parts but basic design issue in product is not acknowledged or fixed
br...

Hi I had registered a complaint last three months . technician was assigned/sent over to fix the issue.the technician was unskilled don't solved my problem I would again have to log a complaint and go through the horrible experience all over again. REALLY???? Shameful
My chimney is not working properly Hance around kitchen platform very dirtily
As earlier solve my problem...

ESSCO make sanitary ware was purchased in December, 2021. Bolt of cover is unbolted/broken which needs to be rectified.

SK Sinha
Mob No. [protected]...

I had recently purchased a chimminy from you through Flipkart,
As per Flipkart I had to pay 700/- for installation but your people looted me with a bill of 1450/-
Why do you charge high and looting customers?

Regards,
Sijo k joy...

I have installed 12 concealed cisterns in my house. I believed in hindware as a brand so installed hindware in all of my 12 bathrooms in all four floors.
Everyone is now facing the same issue.
The cistern keeps leaking after flushing, the lever doesn't come back to its original position after flushing. Thus the whole tank gets empty. We have given up on the covers of the levers. Now we have to wait each time after flushing...

I have raised a complaint (Ticket No. WHR2201930) on 13th July 2022 and i am not getting any calls from technician and he is not even responding to my calls and even the area manager is also not responding to my calls. I have called hindware customer care also and they are acting like boys that they have sent a reminder to them and telling me wait till eve everyday. They also had cancelled the request withour any prior email/call or message...

I have registered a complaint through customer care portal on April

Ticket no. WHR2045907
This ticket was closed without customer knowledge ( mentioning fake reasons)

At the time of closing the call it was near by 50 days i made call to customer care and asked why it was closed with silly reasons

I asked yo reopen the same complaint no But they lodged a new complaint as it was happened this...

I purchased a couple of Hindware sanitaryware units (commods) 20 days back. We started using them for a week. I registered a complaint with the Hindware customer care that there is a problem with the flushing of the wastage. The engineer visited and saw that the water is getting flushed very slowly, but instead of admitting that the product model has issues, he says that no complaint has been registered so far on sanitaryware and so we cannot...

Item code 92091
product name element p 180
name ewc one piece
size 69*36*74...

Hi,
This is regarding the Hindware EWC Quality issue, We have purchase the brand new Hindware hindware Aspiro EWC and due to manufacture defect we are facing water leaskage problem.Hindware techician visit and check the problem but problem not resolved.we are never expected this type of Quality issue on hindware brand.

hindware registered a complain id EG004284

Kindly help to resolve our problem and change...

Water not flushed fully in comode flush tank, water leakage from basement of comode...

Like to inform you I have purchased two years back one hindware western commod. Since last night the flash water not working.

I want to intimate I like to work done privately i.e. on payment basis. It will be immense grateful for me if you could send your technician by Monday itself i.e, on 28/06/2022 with the following address:-
Pranab Kumar Dey
Joymati Nagar, By lane no 2, House no 17, Pandu Guwahati 12, Kamrup,...

Last year we purchased hindware sanitary applicense, but tools of sanitary appliances not working properly...

Hi,
The attached items were purchased as per the invoice with a 10 years warranty from a concerned Hindware dealer.
Today when the hindware plumber was called for a service request No. EF027460 for a leakage in the concealed cistern, the plumber charged INR 1150 stating that the parts are not covered under warranty.
Kindly get this checked urgently before i am forced to take legal action against Hindware for unfair trade...

Wall mounted western closet flush is leaking.
Two bathrooms are having same issues. Already made complaint multiple times. But no response from your side....

Toilet flesher is not qorking...