Hindware Sanitaryware Collection [HSIL] Complaints & Reviews

Hi - I purchased Hindaware Elara mineral water purifier on 10th Oct through flipkart and due to some delays installation happen on 27th of Oct. Within the 10 days of installation it's tap stop working, It's front plate for bottle never locked and keep dropping. Machine automatically starts even though we have not taken out any water. Water from the tap is also leaking and tap did not through the water properly. I raised the complaint on 5th...

My complaint/call number is WHR1695693. Complaint date is 5th October 2021. Now almost a month and I am still waiting for the solution. Service center personal Mr. Hemant is very very rude, liar, unprofessional and uneducated. He always throw fake commitment rudely about 2-3 days. The senior contact person Mr. Devang, is the most busiest person in the world as he never bother to receive any call anytime. I want solution of my complaint immediately...

I have not received the service that is a major cleaning service for my chimney. I have register a request last month. I have received a call and asked me for a suitable time and I have informed them the same. After that, there was no call from the service center. Finally, I found that the service request has been canceled.

As you are taking the AMC it's your responsibility to visit the home at the time and provide the service.br...

I bought a toilet seat from a dealer of Hindware sanitary ware, later a air crack occurred in the bowl and I called their customer care and gave my complaint.
After their representative visited at my place and took a video/ photo of seat and asked me for invoice/bill for guarantee period. I told him that bill is untraceable as it's been long time of purchase. he denied that there will no replacement without bill and closed my complaint....

I bought cooler in May 2021, it stopped working in September 2021. I raised issue with hindware on 7th sep. Technician visited on 9th sep he said need to replace motor. He will create a order to get the new motor. After that no response till date. Whenever I call customer care they give me local service center number and they never respond properly.

Ticket Number: ACR1653300...

We have installed Hindware's Concealed Cistern for our Home (2 Units). Both of them are causing continuous issues of water leakage despite having their executives come over a number of times and they doing some repair and mentioning that it is resolved. But the issue is not getting resolved and the executives are coming and replacing one or the other parts and taking some money for the repair.

Its now getting to a level of...

Moved to Runwal forest which has hindware commode installed.
1. Regarding flush one.. working ..but water is continuously running out of flush.

So many times complaint has been registered. No proper solution. No details abt warranty...

Very bad services...Extremely disappointing...

PLEASE DONT BUY...

My old tenant purchased STORAGE WATER HEATERS on Jan 2017
for in the following address.

RR SANKALP Flat: 301, 3rd Floor,
Survey. No.38, Haralur Village, Varthur Hobli,
Bangalore 560102. Phone: [protected]/[protected]

STORAGE WATER HEATERS got fault recently and i logged the customer service call.

Engineer came after 7 days with mutiple escalations and he told me that it temporarily...

My rain shower is not working
I have registered complaints alot of time in company but now solution...

I bought 2 hindware flush tanks during 2018 Below are the complaints.
1. Regarding flush one.. working ..but water is continuously running out of flush.
2. flush is not working properly, rather dead....

I bought a Hindware Geyser (Aquato model) from the Khosla BT Road showroom on the 10th of August 2021. Within a day of delivery of the item, I noticed water leaking from the appliance. I immediately placed a complaint via Hindware customer support. They sent a technician and he suggested that I replace a stop-cock from where the water was leaking. Keep in mind this is all happening within 24 hours of purchasing the product. I immediately...

Hi Hindware,

What a worst customer support yo have?? I did not get any resolution till today. Guys you playing or what??

Stupid and Fraud Company!

I have purchased hindware geyser on Oct and now I have raised a request to claim the warranty.

Yo guys have sent a guy for service, he has checked the whole geyser, but he mentioned that there is a heating issue. So that's the reason...

It's been two months for the chimney complaint. no one has come to fix it yet.Not even your service team picking up phone calls.
I would never recommend buying to anyone...they will regret it later
Worst service by any company.

Complain no. = KAR1452197

Name = abhishek kuma...

The wall mounted flushing apparatus of the Latrin not stopping the water after flushing, The water overflow is continious and not stopping even after the complete cycle of of operation. High water wastage...

Last one week kooda wala not coming in our area sector 51, housing board colony...

Hi,

This is Ashok Kumar and I bought your hindware water heater product model cristallo on dated[protected]. There is water leakage from water storage and made service complaint on 15.07.2021 for your reference below..

Thanks for contacting us. Your Call No. is WHR1571972. If happy with the services, with Engr. Any query please call[protected]/+[protected] . HINDWARE (SHIL)

But till now...

Hi,

I have purchased a Hindware 85 L Desert Air Cooler on[protected] and by now its not functioning properly.

We have escalated the issue to their customer support team and they said a technician will soon be assigned but nobody had assisted us for troubleshooting.

The Service Request number per them is: ACR1561066

Please assist us ASAP to fix the issue.

Brand Warranty...

No water supply...

I purchased 2 comode seat of Alpine model of Hindware. Within 2 months o[censored]sing crack had been developed in both the commode. On contacting the company response from them is that they cannot do anything in this regard as according to them it is not manufacturing defect.
Query I have that what kind of product they are providing to customer that even it can not serve for 2 months.
Customer usually pay little more while purchasing...

Hello,

I bought 2 hindware flush tanks during 2019, Below are the complaints.
1. Regarding flush one.. working ..but water is continuously running out of flush.
2. flush is not working properly, rather dead....