Hindware Sanitaryware Collection [HSIL] Complaints & Reviews

I have made service request GD003820 for toilet flushing tank water issues

Irresponsible Technician vinod vaghela ID 9598 visited my home and just check the problem but he don’t know how to resolve the problem of incoming water blockage issue in toilet sink so he left without attending it and wasted my valuable time

This is very frustrating experience and i don’t know why such unskilled labor are there...

I have bought complete Bathroom set from Hindware last year. Within usage of 2-3 month these all started getting rusted. Hindware product Warranty clearly states that the Chrome / Nickel plating are warranted for 1 year. On my complaint Hindware representative visited my home and inspected 2-3 times. Seeing the condition each time they assured that most likely these will not be repaired but replaced. While I have never demanded a replacement...

Continue water flow problem in toilet sheet....

Continue water flow in sheet due to this waste of water....

Actually I faced many problems with your product (tap) every time your service man arrived and he didn't solve the problem .. the dripping on the kitchen tap is stop within few seconds and leaking after again while using ... I want the replacment of the product or you can send another service man at my house I don't want that man (Kuldeep Raj). Please consider my compliant as soon as possible...

I am prithpal Singh from Jammu A sound is coming from chimney when it is started. It is still not used even once and purchased on feb 2021 from amazon. No eng visited the site...

That I have booked a complaint regarding malfunction of concealed cistern vide complaint number WHR1369291 dated 11/02/2021 but still service engineer never attended instead I have contacted him many times but he pretended to attend it tomorrow and so on. Kindly let me know the escalation matrix for attending the complaints....

We have installed Hindware's Concealed Cistern for our Home (2 Units). Out of them 1 unit is working fine and other was causing continuous issues of water leakage despite having your executives come over a number of times and they doing some repair and mentioning that it is resolved. But the issue is not getting resolved and the executives are coming and replacing one or the other parts and taking some money for the repair.

Its...

Geyser purchased on 16.08.2020 from Flipkart
1st incident of short-circuit on 08.11.2020
(Reported to Flipkart and Hindware) Solution: Coil replaced by Hindware after numerous follow-ups by phone and emails. Flipkart did not helped for escalating the issue. They only say its a "brand problem" only they will give solution.

2nd incident of short-circuit on 22.03.2021 again Flipkart did not helped for escalating...

I bought a Hindware kitchen pullout faucet from Delhi Paint and Sanitary store, Jagatpuri and installed it to my kitchen after 10-15 days.

After installation, not even a single day it worked properly, there is no pressure in the water coming out from faucet and after a few days, it stopped working. When I complaint for it, enginner visited my place and told me that he has no idea how to fix this kind of the faucet as he has...

Purchased Calisto water purifier 5 months back.
I raised issue On 3rd Feb 2021 with service number: WPR1356527
And they are saying some part has to deliver to them from 20 DAYS.

What a pathetic service.
I feel like It is Very easy to cheat a customer and nobody cares....

Extremely poor technical service. Chimney was purchased in october 2020 and it spoilt in Jan 2021, hardly 3 months o[censored]sage. Complaint was raised on 23rd of jan and still no response from this horrible company. Sick and tired of calling them everyday, same excuses everyday. If a repair doesnt happen anytime soon, I hope i can return it and get a refund.

Ticket No. for reference - KAR1339316...

Respected dignitaries,
I'm Apurv S. Dey from sawmill area, lashkaribagh, Nagpur 440017.
As your garbage collection group demands money form us just to collect garbage from us and even at that is refuses to collect our garbage as its normal household waste. Please have a look sir now its really irritating and irresponsible behaviour from your department.
The problem is not yet solved. The garbage collection team is really...

I have brought a Hindware Calisto water purifier, it stopped working and customer care stopped responding to the complainants, I have tried contacting them alot of times but failed to get any resolution...

I have two commodes which has cracks on it and were broken.
Hindware assitant have come and checked it and provided information to the company.

But I have received a call from customer care informing me that the complaint is rejected.

There was no reason why the request was rejected.

I was even asked by one of the customer support person to not call back as we would not be getting the claim...

Hindware kitchen product Glass HOB in main kitchen exploded while cooking food.
I have been sending multiple emails and contacting you almost everyday for the past couple of months.
If it was a minor damage I should have ignored. Despite of innumerable phone calls, mails and whatsapp messages the company is ignorant and reverting with the assurance of contacting us, though they never have. Because of the blast I requested the...

Needed 4 numbers flush tank valve piston (Hydra). Spare not available. Called service centre they say spare is not available. Location Vile Parle east, Mumbai
It is not fair and reasonable by the company to say product spares is unavailable. The company gurantees the product normally for 10-15 years. Now i have to break walls of bathroom to install new system. If this is condition of a so called genuine company like hindware.
Such...

Hindware geyser 25 L not working...

I bought a Hindware Atlantic 10L Storage Water Geyser on 17-Oct-2020. Within 2 months I am facing leakage issue with it. After too many call to customer services & Area Manager (Neelkanth Enterprise), service guy came and said they will change its water tank and asked to me wait for 1-2 days. I called him on 2nd day but he again asked me to wait for 2 more days. I called him again after 2 days but he is repeating to the same line and asking...

The flush is not working propoerly...