Hindware Sanitaryware Collection [HSIL] Complaints & Reviews

I bought it on 19may 2019 continues gas leaking from the pipe side despite being complain many times but nothing could be done by hindware service instead their executive came n rudly behaved without done anything they left because of this whole scenario my family suffered a lot.it like a mental torture....

I bought a Hindware geyser and it is in warranty.
I had a issue with the filament and the service guy came but said there
is no stock for new part. It has been 2 weeks now and there is no response from them.
Pathetic service.
Service Request No.: WHR1244824...

I am really upset with your service. It has been almost 20 days and my complaint does not resolve yet. Service centre called me and said 2 days more and than again 2 days more and again... I am using many brands product but not facing this type of service that you provides. Now I don't recommend your brand product to anyone and also giving a review which I am facing. Now I am going to through product in scrap and buying new product any other...

Dear sir/ madam,
Hindware kitchen product HOB in main kitchen exploded while cooking food by my wife.
Kindly inform you the horrible condition of this HOB blast. If it was a minor damage Iwe should have ignored. Despite of innumerable phone calls, mails and whatsapp messages the company people are ignoring this horrible tragedy Because of the blast I requested the the company to take up the responsibility and Replace the HOB....

This is to bring in your notice that I, Mr. Tilak Raj Jain resident at P-3 vijay vihar uttam Nagar New Delhi- 110059, had purchased 6 Pcs of Concealo Tank with 80mm Plate dated 05.01.2018 vide bearing invoice no. VES-1307 from vijay electricals and sanitations having GSTIN: 07AAJPK4307R1Z9, uttam nagar.

We are facing lot of difficulties with your concealo tank from the date of Purchase as stored water in tank get leaked after...

We have 2 bathrooms with hindware company's seats and in both of those bathrooms we are facing issue of "flush tank is not filling up/ filling up very slowly". Due to which it has become very difficult to use toilet. This problem comes every 2-3 months and the toilet seat is in warranty, so company repairs it for free but this month i have contacted hindware company multiple times, still they have not addressed the issue. I have registered...

Geyser was not working since June 2020. Customer care engineer visiting in June told me the product need to be upgraded and asked me to pay Rs. 2200 towards a geyser.

Have paid Rs.4400 towards 2 geysers. But since payment, no body is responding to my calls either through phone or mail.

Following up for the last 5 months. Fed up with the worst customer care provided by Hindware.

I am planning...

I have raised a complaint in july 2020 with hindware as my geyser is not working. technician came and confirm there is an issue with the product and it needs to be replaced. since then i am following up multiple calls and emails. in the month of aug 2020 they asked to upgrade to higher model and pay 2200 rs to avoid future issues. i made the payment and informed Nandesh manager send the payment receipt also. since then i am following up with...

I have purchased a wall hanging couple commode with Cistern (20028 EWC "Extended" W/MING CONS H/W and 21059 CISTRON WITH LID "H/W") from SREE GURU SALES PVT.LTD., 117, Ghosh para Road, 24 parganas, P.O. -Nawabganj, Pin -743144, on 13/09/2020.
But unfortunately the commode was slightly cracked and there was absent many parts of Cistron, including Cistron's lid. I informed to Sree Guru Sales Pvt.Ltd many times over telephone several...

Hi Team,

Our hindware 15L geyser is not working from past 6 months. We tried contacting customer care more than 10 times. Only first time we had a visit from serviceman. He took out heating elements and bottom panel told he will come and replace in a week, it's been 6nmonths now, called customer care 10 times or more, raised ticket for repair in app multiple times, each time they are just cancelling the ticket, we called area...

I have been following up for a Gyser repair complain since 2nd July 2020, but till date i.e. 1st October 2020 (3 months), the repair work has not been done.

3 times their engineer have visited and every time a different person comes and goes back without repairing it.

At times even the engineer name that i get on message is not the one that who actually visits.

I strongly advice people not to...

I purchase two nos. Of delta wash basins of hindware few months back from m/s pankaj sanitary, narangi, guwahati, assam for my home near basistha mandir. Both the basins developed hair line cracks after installation. This is very disturbing. I have trusted hindware brand for its quality assurance but the company is providing wrong products and information to the customers. Even after complaining about the cracks in the basin to the seller,...

Hi,
With regards to the above subject, i'm extremely disappointed and feel cheated by the way a big brand like hindware is treating its customers.
To give you an overview of my concern, i bought single lever faucet of hindware through a local distributor on 12/12/2019 (Bill copy attached), with a 12 month warranty on polish but sadly we started facing issues with the product, within 3 months of installation the polish was...

I had raised a complaint of faulty wc cover in june 2020 and till date the issue is not resolved.. The complaint number is cf0355

The company is not sending technicians to resolve the issue.. Only one visit made by technician promising to return with spares. But no follow up after that...

Water leaking continously from flush tank to the closet...

I replaced all my requirements of bath fittings like taps, washbasins, commode etc with hindware i. E. 4.5 years back but i never satisfied with products quality due to various complaints and get it repaired on paid basis although they were in warrenty.
Now i am facing problem with wall fitted concello taank for which company claims 10 years warranty but today they refused to do anything... They asked me to buy some part / pipe from...

Cooler damaged by service centre. They fixed cooler wheels with hammer and screw driver. Thus damaging bottom of cooler.
Now asking money about 1600/ to change the bottom

Monika airy
Mobile [protected]
1106 shivalik kaushambi
Ghaziabad up 201010
Mail [protected]@hotmai.com
Purchased on may 21 2020
One year warranty...

Hi, This is regarding the new EWC wall mounted elegance which was defective, I purchased it on 25th July 2020 from New Sanitary House for Rs 6860 but it was a defective piece, after mounting on the wall it just broke when we tried sitting for the first time, luckily no one was injured seriously. We purchased for the second time again but it was the same. I request you to Kindly refund the money.
I am also enclosing a copy of the purchase...

Registered complaint number:cb035896.
Disappointment with your after sale service, after so many follow-ups, your technician visited us today, and refused to resolve the issue, as per him its a model 83 concealed tank and company have obsoleted this product. Then he called mr. Sahil in chandigarh, as per him no spare available for the product and they have no solution to it.
My concern is very serious!
Why hindware is...

Dear sir,
I have a 5-floor building. I am using hindware parts in all kitchen (6nos)& bathrooms (6nos). I called technician for the repairing of hindware flush which i bought approx 8-9 months before. That flush was leaking when pressed i. E, push button was not coming to it's orignal position after flushing. This technician told us that this can't be repaired as the spare parts is not manufacted by hindware. He changed the whole...