Hindware Sanitaryware Collection [HSIL] Complaints & Reviews

Dear sir,
I have purchased a geyser, HINDWARE 25L METAL GEYSER HS25 MDW 20SB1 on 12 January 2020, ITEM NO. 22066, HSN CODE 8516, which is under 02 year warranty.
In this context, i would like to say that after founding fault, once it has been repaired ( whole heat element replaced) in December 2020 by company technician. repeatedly now again in this month, it is not working due to inside fault in machine. so there are always a chances of fault in it. Although it is in warranty period but warranty period is going to finish in next month.
So considering repeatedly fault plz replace my geyser by new one.
Regards
Sanjay singh
[protected]

My hindware chimney is about 12 months old and the suction just stopped working. Upon raising complaint and multiple followups, the guy comes to check finally and says the motor needs to be replaced. As it was under warranty, they said they need to place order for a new motor.

After regular followups and calls which they don't pick or care to answer, its been 3 months and the chimney is still sitting there in my kitchen all...

I am having water leakage issues with the current water heater; however, I'm unable to get a solution / replacement for the same since a month now. The current complaint number associated with the same is WHR1779685.

The technician came and suggested to go for the replacement as the heater is not repairable; however, it's been a month now, no updates from anyone. Upon calling the customer care team they say the issue has been...

Flush is not working properly

It's my worst experience to bought Hindware chimney because day 1 chimney oil leakage issues raised & i have complaint to territory manager as well as customer care but no positive repose comes same engineer had comes & give temporary solution like M seal paste on new chimney & told that "online chimney always these issues arised so purchased chimney offline from our store"

What we will do within 1 week we are feeling like fool while purchasing Hindware chimney

Hi - I purchased Hindaware Elara mineral water purifier on 10th Oct through flipkart and due to some delays installation happen on 27th of Oct. Within the 10 days of installation it's tap stop working, It's front plate for bottle never locked and keep dropping. Machine automatically starts even though we have not taken out any water. Water from the tap is also leaking and tap did not through the water properly. I raised the complaint on 5th of Nov 9:43 AM. And Since then I am just chasing them. Once their engineer came after 5 days and he could not remove the tap itself. I said it's a manufacturing defect piece which should be replace and their engineer itself didn't able to take the tap out. I am daily paying 120/- Rs for my water needs even though I purchased this pathetic machine. They refuse to replace the machine and also refuse to refund the amount.
Complaint Number - WPR1765809

My complaint/call number is WHR1695693. Complaint date is 5th October 2021. Now almost a month and I am still waiting for the solution. Service center personal Mr. Hemant is very very rude, liar, unprofessional and uneducated. He always throw fake commitment rudely about 2-3 days. The senior contact person Mr. Devang, is the most busiest person in the world as he never bother to receive any call anytime. I want solution of my complaint immediately as I have already waited for 25 days.

I have not received the service that is a major cleaning service for my chimney. I have register a request last month. I have received a call and asked me for a suitable time and I have informed them the same. After that, there was no call from the service center. Finally, I found that the service request has been canceled.

As you are taking the AMC it's your responsibility to visit the home at the time and provide the service.

Kindly do the needful at the earliest.

Thanks & Regards
Manas Ranjan Singh
manasranjan.[protected]@gmail.com

I bought a toilet seat from a dealer of Hindware sanitary ware, later a air crack occurred in the bowl and I called their customer care and gave my complaint.
After their representative visited at my place and took a video/ photo of seat and asked me for invoice/bill for guarantee period. I told him that bill is untraceable as it's been long time of purchase. he denied that there will no replacement without bill and closed my complaint....

I bought cooler in May 2021, it stopped working in September 2021. I raised issue with hindware on 7th sep. Technician visited on 9th sep he said need to replace motor. He will create a order to get the new motor. After that no response till date. Whenever I call customer care they give me local service center number and they never respond properly.

Ticket Number: ACR1653300

We have installed Hindware's Concealed Cistern for our Home (2 Units). Both of them are causing continuous issues of water leakage despite having their executives come over a number of times and they doing some repair and mentioning that it is resolved. But the issue is not getting resolved and the executives are coming and replacing one or the other parts and taking some money for the repair.

Its now getting to a level of...

Moved to Runwal forest which has hindware commode installed.
1. Regarding flush one.. working ..but water is continuously running out of flush.

So many times complaint has been registered. No proper solution. No details abt warranty...

Very bad services...Extremely disappointing...

PLEASE DONT BUY

My old tenant purchased STORAGE WATER HEATERS on Jan 2017
for in the following address.

RR SANKALP Flat: 301, 3rd Floor,
Survey. No.38, Haralur Village, Varthur Hobli,
Bangalore 560102. Phone: [protected]/[protected]

STORAGE WATER HEATERS got fault recently and i logged the customer service call.

Engineer came after 7 days with mutiple escalations and he told me that it temporarily...

My rain shower is not working
I have registered complaints alot of time in company but now solution

I bought 2 hindware flush tanks during 2018 Below are the complaints.
1. Regarding flush one.. working ..but water is continuously running out of flush.
2. flush is not working properly, rather dead.

I bought a Hindware Geyser (Aquato model) from the Khosla BT Road showroom on the 10th of August 2021. Within a day of delivery of the item, I noticed water leaking from the appliance. I immediately placed a complaint via Hindware customer support. They sent a technician and he suggested that I replace a stop-cock from where the water was leaking. Keep in mind this is all happening within 24 hours of purchasing the product. I immediately...

Hi Hindware,

What a worst customer support yo have?? I did not get any resolution till today. Guys you playing or what??

Stupid and Fraud Company!

I have purchased hindware geyser on Oct and now I have raised a request to claim the warranty.

Yo guys have sent a guy for service, he has checked the whole geyser, but he mentioned that there is a heating issue. So that's the reason...

It's been two months for the chimney complaint. no one has come to fix it yet.Not even your service team picking up phone calls.
I would never recommend buying to anyone...they will regret it later
Worst service by any company.

Complain no. = KAR1452197

Name = abhishek kuma

The wall mounted flushing apparatus of the Latrin not stopping the water after flushing, The water overflow is continious and not stopping even after the complete cycle of of operation. High water wastage

Last one week kooda wala not coming in our area sector 51, housing board colony