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Hindware Sanitaryware Collection [HSIL] Complaints & Reviews

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1.1
Updated: Sep 5, 2025
Complaints 351
Resolved
78
Unresolved
273
So far, so good. Hindware Sanitaryware Collection [HSIL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hindware Sanitaryware Collection [HSIL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Hindware Sanitaryware Collection [HSIL] reviews & complaints page 4

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S
skdeoghar
from delhi, Delhi
Jul 5, 2022
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Hi,
This is regarding the Hindware EWC Quality issue, We have purchase the brand new Hindware hindware Aspiro EWC and due to manufacture defect we are facing water leaskage problem.Hindware techician visit and check the problem but problem not resolved.we are never expected this type of Quality issue on hindware brand.

hindware registered a complain id EG004284

Kindly help to resolve our problem and change the WC ASAP.
Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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    D
    Danduraju
    from Visakhapatnam, Andhra Pradesh
    Jun 29, 2022
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    Address: 2-45-2,santhosinilayam,sector 11,MVP colony,Visakhapatnam,530017(land mark-behind MVP police station

    Water not flushed fully in comode flush tank, water leakage from basement of comode
    Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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      P
      P K Dey3
      Jun 27, 2022
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      Like to inform you I have purchased two years back one hindware western commod. Since last night the flash water not working.

      I want to intimate I like to work done privately i.e. on payment basis. It will be immense grateful for me if you could send your technician by Monday itself i.e, on 28/06/2022 with the following address:-
      Pranab Kumar Dey
      Joymati Nagar, By lane no 2, House no 17, Pandu Guwahati 12, Kamrup, Assam
      Contact No.[protected]
      Thanking you sir.
      Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
      Jun 27, 2022
      Updated by P K Dey3       Please send technician by today itself
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        M
        Mahadevi gupta
        Jun 22, 2022
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        Address: In front of senior secondary school, Dinesh medical &provision store, near state bank of India, tehsil sikrai, district dausa, rajasthan

        Last year we purchased hindware sanitary applicense, but tools of sanitary appliances not working properly
        Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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          A
          Anavit
          Jun 15, 2022
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          Address: Gurgaon

          Hi,
          The attached items were purchased as per the invoice with a 10 years warranty from a concerned Hindware dealer.
          Today when the hindware plumber was called for a service request No. EF027460 for a leakage in the concealed cistern, the plumber charged INR 1150 stating that the parts are not covered under warranty.
          Kindly get this checked urgently before i am forced to take legal action against Hindware for unfair trade practices and making a fool of the customers.

          The attached invoice has been paid for today for today's service.

          Kindly get this urgently addressed.

          Thanks,
          Amit Tandon
          [protected]
          Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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            Y
            yogeshsubramanian
            from Pune, Maharashtra
            Jun 9, 2022
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            Wall mounted western closet flush is leaking.
            Two bathrooms are having same issues. Already made complaint multiple times. But no response from your side.
            Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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              A
              Anjaneyulu B
              Jun 1, 2022
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              Address: Near pavan college gokul college road Hariholli kolar

              Toilet flesher is not qorking
              Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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                S
                Sikandar Shah
                Jun 1, 2022
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                Address: Procter and Gamble,Plot No173,Kundaim IDC Ponda Goa 403115

                Hi Sir/Madam,

                This is Sikandar Shah from P&G Goa. We have 12 nos Hindware urinal commodes sensor based.we have been facing sensor failure issues since very long time which is resulting high maintenance cost. Please arrange your expert for site visit for inspection to find exact route cause and provide us solution.

                Thanks,
                Sikandar Shah
                Contact [protected]
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                  G
                  ghter
                  from Jammu, Jammu and Kashmir
                  May 31, 2022
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                  I, am Pankaj Malhotra, I am using Hindware Taps.There is leakage in Taps.I Have made complaint, but no action yet.Please look in matter and resolve it.My Phone No is [protected], [protected].Complaint No:EE041242
                  Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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                    K
                    kulsilver
                    from Zirakpur, Punjab
                    May 30, 2022
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                    Address: 72, Silver city extensions

                    Cistern symphony not working 2 no

                    Please depute technician

                    Thanks
                    Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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                      K
                      Kuldip Riar
                      May 29, 2022
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                      Address: 72 SILVER CITY EXTENSION, AMBALA

                      2 No symphony not working

                      Please depute technician for repairs

                      Thanks
                      Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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                        N
                        Nikhil8080
                        from GHAZIABAD, Uttar Pradesh
                        May 29, 2022
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                        Address: 7/109-A SECTOR-2, RAJENDRA NAGAR SAHIBABAD

                        Syston Not Working
                        Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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                          D
                          deepak adhiya
                          May 29, 2022
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                          From last one month i have called many times to customer care complained before one month but engineer not responding properly and closed my complaint even now not picking my call and he closed the complaint by putting comments like customer is unreachable after calling 3 times.Once again i logged the complaint of geyser shorcircuit still no one visited.It was already 3 days. I have never seen this type of worst service even from any local brand.Now i will post to social media all this matter.I have purchased geyser from Flipkart and it is in warranty.
                          Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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                            R
                            Ravilxm
                            from Gadag-Betageri, Karnataka
                            May 27, 2022
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                            Hindware not responding to install new water purifier i bought... It's been more than 2 weeks but no response and customer care is worst..
                            Order ID - OD[protected]
                            Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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                              A
                              Ayush2907
                              from Gorakhpur, Uttar Pradesh
                              May 25, 2022
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                              Sir,

                              I purchased 2 WC products - HINDWARE EVITA and HINDWARE FABIO S220 on 20th May'2022 and 22nd May'2022 and both products have problems so, I had registered the complaint for both the products on 23rd May'2022.

                              Further, the complaint numbers are EE038202 and EE038798. Both the complaints are assigned to Mr. Santosh Kumar Srivastava (Mobile: [protected]) and he is not visiting my home. Instead he is not picking my phone calls also.

                              The problems which I am facing with both the products are: in one product hydraulic of the seat cover is not working and water is getting leaked from both flush and it's not working also.
                              Therefore, I am unable to use it also.

                              So, please understand my problem and resolve it at the earliest.

                              Hoping you understand my issues and resolve it at the earliest!
                              Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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                                C
                                challa chandra
                                May 24, 2022
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                                Address: 5-72a,post office road,gokulam,puttaparthy,anatapur., 5-72a,post office roa

                                I purchased Hindware water geyser on[protected]. i had issue with product and lodged complaint on[protected] but still no one turned up for service. After 20 days also no response from Hindware. Need immediate response.
                                Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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                                  S
                                  Sandeepissac
                                  from Thrissur, Kerala
                                  May 24, 2022
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                                  Address: Kallumkoottam 680589

                                  Not working properly
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                                    A
                                    Ankuj Kumar
                                    from Jammu Cantonment, Jammu and Kashmir
                                    May 18, 2022
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                                    Address: Village Deoli Tibba Tehsil Bishnah Distt. Jammu, J&K, Pin 181132 Mob. 9858560273

                                    I have purchased sleek essance toilet tank 3 months ago. Now the said tank is leaking.
                                    +1 videos
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                                      A
                                      Ashu1977suj
                                      May 17, 2022
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                                      Address: nitibagh colony, baily road, patna

                                      Hi, I want to talk about Hindware products. Products are good in quality but worst in service. No customer care response after many follow up with field team and dealer...they are closing the ticket automatically without giving solutions. We are suffering from last one month and still No response we received...Hope any of senior leadership or Hindware Team respond to this...

                                      ashutosh kumar
                                      [protected]
                                      Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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                                        K
                                        Kuldip Riar
                                        May 13, 2022
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                                        Address: 72, Silver city extensions Zirakpur Punjab

                                        Concealed closet cistern push button system is not working
                                        +1 photos
                                        Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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