Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

I am varlaxmi.. We gas bought hitachi a. C from towlichoki branch on 5th may and the installation was done by 8th.. But from the first day itself the a. C is not working properly... I had raised complaint to hitachi service 20 or 21st may and the service person came and checked the filters and it was fully filled with dust he cleaned it.. When i asked how come in 6 to 8days it self there lot of dust he didn't responded properly.. Even after...

I bought Hitachi split AC in 2013, now for consecutively 2 years it has been giving PCB problem. Either u replace it or repair it. Worst Hitachi product. Can't recommend Hitachi to anyone. You ought to at least care for the products you sold. Customers pay hefty amount. You shouldn't take consumers for granted.
If we call your technician they upfront ask for 500 bucks, but why should we pay when it's your fault. Is this how to loot...

I had purchased a 3 door refrigerator model no rwb480pnd2 from bajaj electronics on 26th may2016. About a month back it stopped cooling. After repeated calls to the distributor and hitachi people, they send technician and said that there is leakage in gas. After much follow up they then send a senior technician who said that the pcb is not working. Since my refrigerator is under extended warranty with bajaj allainz insurance, hitachi people...

Purchased hitachi 1.5 ton invertor ac on 25th march 2017. After 1 month 27th april 2017 cooling stopped (Gas leakagae) and found because of incorrect connection it happen. Got the service. Same problem occur on 23rd june 2017 again, no cooling and again the connection was not proper. Now on 25th may 2018 again ac is not cooling.ac is out of warranty and hitachi is charging hefty amount.
Such a unprofessional company because of lack...

Dear team,

"we have been experiencing the worst service from hitachi. We have sent many times mail to hitachi, but there is no response.

After this, we are going to the complaint in consumer forum.

It has been almost 20 days to complain about ductable ac, not cooling. Complain no: [protected],

Even after a complaint to higher management, no one has fixed it. Code: fe284c29c5e....

I am having 2 hitachi split ac dc inverter, which are almost two year old and out of warranty.
This time when summer came up i logged a complain with hitachi for service and ac compressor switch off when desired temperature achieved.
Although being dc inverter ac it should not switch off and should go on very low speed.
Technician visited and diagnosed as ac gas is choked and need to release all the gas and refill...

1. Hitachi sugoi for not installed properly on the very first time.
Complete summer the cooling was less. Gas and installtion had to be done again.

2. We moved to a new home, (Bearing the charges of removing, transporting and reinstalling the ac and the total almost neared 19000)

Two acs were reinstalled and now after 8 months there is a gas leak and the company is asking 3250/- for each of the unit.br...

Hi

Is customer responsible for fault/damage done by hitachi to my ac... Why will customer pay for damage done by hitachi india???

It been 6 days i am suffering on account of lethargic & ignorant behavior shown by hitachi india...

I got my ac raw218ktd wind 1.5 tr service by authorized service dealer on 6th may 2018 (Sunday) via complaint no [protected].

After service by authorized...

Multiple escalation done. No one calls and update and when you call to get an update, all they try to is make excuses.ac is not working for over a month. Complaint date was 8th april and yet no resolution has been provided. Escalated to management but nothing happened.

Status given was that they are waiting for the part. From where does the part come as it has already been more than a month. This is ridiculous...

Our is is not repaired even after abt a month passed. We are badly suffering in peak summer.
Subject: - delay and deficiency in service by hitachi customer care/service people - causing customer to suffer in hot summer and suffering with harassment, inconvenience and mental agony dear sirs, on 14.5.2015, we purchased a hitachi rau514avd split air conditioner from m/s. Lotus electronics supermarket, indore (Vide bill no.41r1500333)...

I have purchased 5 star rating inverter type ac of hitachi in august 2016 and from day one i have been suffering from various issues like low cooling, issues in remote functioning, gas leakages and high noise. Within 1 year the gas was changed thrice and in fact while installing this ac the persons were not competent and was not knowing that vaccuum is mandatory for inverter ac which ws not performed by them and after that the service was...

Purchased new 1.5 ts hitechi window ac from sargam electronic noida not working approached all concerned official no body is able to give clear picture mr bhavesh sharma territory incharge not picking phone they are saying they have raised refund request it is in process i do not know what is happening pl replace product or refund my money immediately...

Unfortunately i have bought an split inverter ac of 1.5 ton on 28 april 2018 around 2 oclock noon. I was told that it is going to be installed within two days. Since then i am waiting for installation. I have reported this issue to custmoer care no of time and also to the mangla electronics dwarka from where i bought the product. But it looks like that every body is deaf.

Please guide me that what i should do with this ac.br...

My indoor unit ac stopped cooling, initially i thought it was gas leakage, considering i has service ac in amc on 12th march, where technician said all is perfect. So on complaint (Compalint no. : [protected]) technician came, initially he said it had a capitor issue, then said it was stableizer issue, then finally it was told that it is a pcb issue.
This is the 3rd time in 4 years that pcb has been creating issue. On contacting helpline,...

2 years back bought split ac, i was causing issue last year also but we thought this is how it works,
It give cool air for 10 mins and then starts giving hot air.
When i asked the service person, he says he has to change the pcb and it will coast rs 3200. I think hitachi has very small life. I also o general but it seems to be best in market.

Very bad quality by hitachi....

I've purchased a Hitachi refrigerator (model R-H350PND 4K) on 7-Nov-2015 from Darshak Electronics - An exclusive Hitachi store, in Ahmedabad. The invoice for same is attached here.
The refrigerator has gone out of order on 2nd April 2018. After finding the contacts, I registered the complain from their customer care number 1800 on 5th April 2018. The SMS containing this complain is also attached here.
Their technician Girish...

I bought a hitachi refrigerator on 4th jan 2015 from hari om retail pvt ltd. The model number is:r-
W660pnd3-gbw - 4door (Find attached invoice scan copy)

All of a sudden without any other problem, the fridge stopped cooling on the 8th of april 2018. I duly
Logged a complain on your official contact, after which a service engineer attended the complaint
Yesterday noon[protected]Call no. [protected])....

I had purchsed 1 window AC from Darbar Traders (CSD canteen, Hondon Air base, UP), which was installed on 8th April by your technician.

Since first day, it is not functioning properly and cooling is very low. On registering a complaint, technician visited and said display panel needs to be changed. Since that they, there is absolutely no update on when will the panel will be replaced. This is pathetic service.

On...

Hi team,

I bought split ac close to year ago and it is under warranty period. We raised the complaint 2dys ago about some noise in blower motor and noise in the idu. Today service persons has come for 3rd free service and resolved the blower sound issue. Technician has taken sign from us and left, he came back again and said that there is capacitor issue for that reason it is not throwing air properly. Pcb needs to be replace...

Had purchased an hitach ac about 3 years back inalso
Purchase the amc of this company the service of company is very poor they close my complaint without attending when we call again to customer care and tell them the complaint was closed without any resolution they again raise new complaints and give us new number with 48 he tat but no person will call or attend this one person came about 3 days and took the part after that we have...