Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

I would also like to bring this in your kind attention/notice that i have a hitachi refrigerator and it needs to be replaced i already reported complaint to the service center number and also did all 3 levels of escalations.

Issue was raised on 29th may'16 and i am still awaiting for a response from hitachi for its resolution for more than 20 months now. Is this the regular tenure you take to respond to the grievances for...

It’s very inexplicable and reprehensible to know that hitachi - a global giant brand in electronics marketplace, is a fraudulent.

The experience have been so miserable that i would suggest one can buy refrigerator from any other brand except hitachi.

Can anyone in the world help me to either get my fridge rectified or should replace this faulty product replaced else they should give me back every penny of...

It’s very inexplicable and reprehensible to know that hitachi - a global giant brand in electronics marketplace, is a fraudulent.

The experience have been so miserable that i would suggest one can buy refrigerator from any other brand except hitachi.

I bought hitachi super big2 series refrigerator 2 years back and within the period of 3 months it started exhibiting problems with multiple things randomly altogether....

Request no. [protected] was raised on 29th may 2017 for vapour formation in refrigerator. Engineer who visited our place confirmed that door hinge is broken due to which fridge door is not aligned well and air is passing inside which is causing vapour formation. He told us that door has to be replaced. He further said that it will take 15-20 days for the door to get replaced.

On 12th june 2017 we had raised a service request...

Dear sir
We have a hitachi refrigerator for which we have already bought an amc under registered mobile -[protected]/[protected]. We would like to bring to your notice that the customer care engineer that visits the site are so unprofessional and they have left our refrigerator in non-working condition since 3 months and the excuse they give is that they are out of stock of a spare part since 3 months. I would request you to look into...

I bought hitachi split ac - 1.5tr hitachi waza 3200i inverter - r410a - rsd318eaea in oct 2017. I have purchased this ac from
Croma, t. Nagar, chennai. Soon after 1 month from the date of purchase, it stopped working now. I lodged complaint and found out that pcb board is faulty. From reviews it looks this model (Rsd318eaea) has the problem of faulty pcb board. I would need a replacement for the indoor unit as soon as possible. I...

As i am writing this for complaining about my new refrigerator problem which was purchased on[protected] from dk traders bulandshahr

I lodged the complaint to hitachi centres toll free & personally to all hitachi centers but fraudulent reasons are given to me by all

Today almost 20 days are completed but my refrigerator is in dumb position

The pcb of the fridge is in on d way from 15 days as service...

I had purchased a hitachi 40 inch led smart tv from croma worth rs.35, 563/- on 28/04/2016 under 2 years of extended warranty. Within a year my tv display stopped working. After complaining to croma on this issue, i got a fresh replaced tv. But the problem was they cheated with me and gave me a non-smart tv. Now the croma team is not willing to give me my actual original product. They are offering me some lower budget and brand product, br...

When we are going to get the resolution. We are desperately waiting. Plz provide on priority.

We had already raised concern three months back but still hitachi is not hearing at all. As the machine had problems almost 15 times in first year itself we do not want to keep the product. The company should either replace it or extend the warranty for next three years. The company is not at all hearing. Hence i had forcefully raise...

We have 4 split acs under amc with above company at 1105, nanda tower kaushambi ghaziabad up 201010. One ac is down for more than a month and the complaint remain unattended till date. Another ac is also down now for more than a week.
Name pratibha rustagi
Phone number [protected]
First complaint no[protected], 303165 and 303166, 303124
Second complaint no is [protected]...

I had registered complaint (For noise and less cooling) ([protected]) on 2nd october and had to followup multiple times including escalations to head service centre & manager, complaint was attended on 17th october. Engineer did chemical wash of the unit and on 18th again ac started giving no cooling.
Registered complaint again on 19th october ([protected]) and have been following up repeatedly for attending the same.
I must...

I have bought 2 nos ac's, in this 1.5ton ac having frequent breakdowns due to water leakage inside the room, though technician's visiting, they could not able to provide any solutions, hitachi is claiming for pioneers in providing solutions in various sectors, but they could not able to provide any solution for ac water leakage. Request the intervention....

I bought a hitachi 1.5t inverter ac about 2 years ago and it has been functioning poorly since the last 1 year. The cooling at 24 degrees is horrible, plus lot of times it doesnt cool until i switch off the ac, wait for 10-15 mins and restart.

Now yesterday the ac does not start at all, and everytime i press the power on button, the ac turns on and switches off while the timer green light blinks 12 times.

I...

Dear team,
This is sumit vijaywargiya from indore (M. P) bought an ac and have been coping with installation issues with your service provider 'krishna enterprise'. Have also mailed your customers care regarding the same, the vendor is intentionally creating issues and even taking your service manager sandeep for granted, the only reason for their behaviour is i complaint about their over charges have also shared their misbehaviour...

We purchased a 1.5 ton hitachi air con raw318kud 3 star on 19/9/17 from vijay sales virar (West) branch mumbai.

It was derlivered on 20/9/17 and installed 2 days later. Although the grill of the air conditioner was supplied in broken condition. It was cracked.

The enginer had observed and noted the damage.

Although after 15 days we are still awaiting any feedback from either hitachi or vijay sales.br...

I bought hitachi ac on 3rd oct'16 and now it is 3rd oct'17 foul smell comes out from ac. I have raised almost 10 complaints since day 1 (4th oct'16) to fix my issue but still my issues is not getting fixed. Technicians coming home and re-filling the gas or doing a water wash but nothing worked out. Some technicians
Breaking some plastic items like the main door wings or the breaking the copper wires and without our knowledge there...

I would like to share my complaint regarding the refrigerator, i bought 4 years back (Dated 15.10.2013) from noida r-zg400end1 (Gbk), capacity 382.

All of a sudden on 05.09.2017, refrigerator stopped working and we called customer care number[protected] to register the complaint.
On 07.09.2017 service engineer (Namely abhimaynu verma) visited our residence and took some part of the refrigerator for repair.
Registered...

My hitachi split ac has been given trouble since i have bought it. First the pcb of the external unit stopped working and it was replaced after one month. From the time the ac came back the cooling was less.

Now it appears that the condensor coil has got corroded and also the blower has broken because of the indoor unit vibrating.

The ac has spent more time being repaired then used.

I would like...

I purchased double door refrigerator from hitachi. Within span of 11 month compressor found defective which company replaced without charging any thing. After six months again compressor problem. Company replaced it charging 2750 for gas filling. Again system linkage and compressor problem in three months. I requested company to replace me new refrigerator charging me depreciation amount. Company is not ready for that. This time even they...

We have 4 door hitachi fridge, it stopped cooling within one year of purchasing.in spite of calling up at call center multiple times, no one bothered. After multiple calls, the technician came and fixed some new part in it, next day same problem occurred, fridge stopped cooling. We are wasting our valuable time in calling up at call center and following the complaint. I emailed the concerned authorities (At all three levels given on their...