Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

My new ac purchased in august '15 stopped cooling after 8 months (April '16).
First, i got tired of trying to reach the customer service number because either the numbers are not reachable, invalid or nobody answers the call.
I filed for a service request on the web-site. All i got was a text message with the reference id - [protected]
Finally i was able to receive the service center number from the dealer who provided...

I purchased 2t hitachi ac zunoh 5200f based on the great specifications of this ac.unfortunately i never realised what i wasin for.i wish i had read the numerous complaints regrding hitachi india and their poor customer service.
initially they said it would beinstalled in 2 days and now its a week . their customer service number can only do is talk and provide literally zero real service.
after waiting 2 days i have been either...

I am a hitachi it employee, i had booked hitachi a/c provided for hitachi group employees. We raised service request on april20 for installation. We were told that technicial will attend within 48 hrs and request has been forwarded to hyderabad service centre.

No one turned up even after 48 hrs.

I have made several calls to hitachi customer care and every time i receive same reply - "technician is already assigned...

I have purchased a 2 ton hitachi ac having model number zunoh rau324avd-3s-sac-wht on[protected] and after installation it was found that its pcb is not working as confirmed by the engineer from hitachi who visited on 23.04.2016 after my complaint.

I further registered the complain at the next showroom for replacement from where it was purchased but they informed me that the same model is not in stock.

I am...

I am a Hitachi employee, I had booked Hitachi a/c provided for hitachi group employees .

I am trying to raised a service request from Mar-15 but for 10 days their customer care no. was always busy some home I managed to get customer care no. then their server was slow and they have not taken service request.

Than I decided to call directly to Sr. officers but everyone giving no. of other person and no one providing...

I had booked hitachi a/c provided for hitachi group employees

We raised service request on april 20 2016 for installation. We were told that technician will attend within 48 hrs and request has been forwarded to hyderabad service center. No one turned up even after 48 hrs.

I have made several calls to hitachi customer care and every time i receive same reply - "technician is already assigned we will check why...

I am a hitachi it employee, i had booked hitachi a/c provided for hitachi group employees .We booked on april 2 and got delivery on april 11.The time given for delivery was 15 days but we got it within 15 days. So far it was good.

We raised service request on april15 for installation. We were told that technicial will attend within 48 hrs and request has been forwarded to hyderabad service centre. No one turned up even after...

Hi

I registered a complaint and and executive came on 08.04.16 as per the attached bill.

He told me there is no problem with my AC and the problem is in stablizer, I told him to do it direct and check but he refused and took money stating that AC is fine I should get my stablizer repaired.

I did got it repaired and still the problem is with the AC as the compressor switches off and turns on after...

I have purchased an air conditioner from kishore enterprises Patna Bihar in february 2015. I have been complaining about not maintaining its cooling capacity again and again. But despite several visits the matter has not been dealt with. Again I have logged in a complaint about the same seven days back. No response has been received till now.
Under such hot and humid conditions the purchase of AC has lost its purpose....

I have purchased 2, 1.5 ton Hitachi split AC, on 15th April 2016, from croma store, Secundrabad, Telengana.
As per their initial message the AC should be installed within 48 hours.
But still no one has yet come for installation.
Kindly send Your technician for installation of AC at least by tomorrow.
Please find the AC details below:
Model number: RAS318AWD.
Serial number: SE160C38676.
Name...

Dear Sir,

I have purchases 2 Ton Split AC on 14.04.2016.
Till now nobody has communicated for installation.
My service request no. is [protected].

Please do needful earliest....

Hi.

I have purchased new window a/c on 9/04/2016 hitachi rav 518hud 5 star was been purchased & installed at my residence - t-29 /f7 road no 20 baljeet nagar, new delhi - 11008...But just after the installation it came to our notice that the a/c moter is not working.
I perched a ac on 9/4/2016 from vijay sales patel nagar branch & within next day notice that the a/c moter is not working .. I have submitted a request...

I have a hitachi split since almost five years and this ac was given by my parents on my wedding which has now become an embarrassment for me.
Every year during start of summers it has some problem some times gas leakage some times censor issues etc .
I am fed up of paying local vendors, i have a small baby so i dont get time to call some from hitachi customer care as they take 2-3 days for coming and in peak summers it is...

Hi,
Am premnath, i bought a new ac, 9 months back. Split ac - 1.5tr hitachi kampa - rau318hudd. I requested for service past 6 month. I have 3 free service for first one year. No one come. I purchased through sathya agency tutocorin. I have called lot of time, requested for service. But theu also not doing anything. Compliant no 889833 this is given from sathya agency. Please resolve this. My ac not properly working.
Regardsbr...

Hello,

I have a hitachi 1 ton split ac in my house that was purchased in june 2015 and is still within the warranty period. It stopped working on april 14, 2016 and even after calling the hitachi dial a care center multiple times, i have not received any response. The ref. No for compliant is : [protected].

It is the peak of summer and if the ac does not work in the time when it is needed the most, then what...

I bought a new window air conditioner on 8th may but the ac can not start. It has a manufacturing defect. I want to contact with customer care service 100 times, but they did not respond any more. They did not help me to solve this problem. It was bought for my father and my father was a heart patient. Doctor advised for ac, but this is not possible for him. Please help me immediately....

Hi
My name is ajith. I am from kochi kerala. I had purchased one hitachi 1.2 ton ac on 9th april of this month from nandilath g mart, edappally, kochi, kerala
As per vendor they will book for the installation of ac. But after waiting for 3 days i
Hav not received any calls from hitachi. So i called hitachi customer care and they said my registered mobile number is not yet registered
And the guy in customer care...

Ordered a hitachi air conditioner on 28.03.16. Order no is 17874. Item is delivered, but invoice details are wrong. Amount in invoice is wrong, order date is wrong. I have purchased air conditioner model rau518avd and have paid rs 42, 820/- but in the invoice the amount is indicated as rs 33, 760/-. Order date is mentioned as 01.04.16 instead of 28.03.16
No proper response to my emails from hitachi (Manoj subramanian, jch-india-customercare...

I booked one refrigerator model no. Rvg540pnd3kx (Ggr) 489 lts. For rs. 64500/- on 11/04/2016 with 0% finance, 0% processing, no file charges from bajaj finance and free home delivery and installation. I got a call from your dealer bansal electronics that come to their shop at sector 16, panchkula for completion of formalities. When i went their he starts demanding 1% extra. I told him that product was booked with above mentioned offer and...

I bought an ac on 11th april 2015 from rajapuri, dwarka new delhi.
While buying the product, no one told us that the ac has to be serviced thrice in the first year. I booked a service request (Request no. [protected]) yesterday and service engineers turned up today itself for servicing. My warranty expired just yesterday which presumably the service engineers were aware of. So on immediate inspection he pointed out that the gas has...