Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

We have taken a/c service contract from hitachi. They never follow up for services. We as a customer have to remind them everytime that their services are due. To add on their service guys are never on time / date that they confirm. After paying so much this is what we have to experience....

I purchased a double door fridge from K.K. SALES, Allahabad on 1st april 2015, after few days I noticed that the lower door of fridge is not being closed properly, I called so many times since may 2015 to dealer, local service center and even Hitachi customer call center to attend the problem but after dozens of call their service came without having any spare part on 29th of july, he said that he will come after 1 week to attend this. But...

I had purchased 1.5 ton split ac of Hitachi from ashoka traders sec 16 faridabad last year in May.after installation the ac stopped working the very next day and the compressor was very noisy.we lodged complaint on Hitachi customer care no. and engineer came to check..first they said that compressor is not fine..then they said that the noise is normal n compressor is fine however we were not satisfied with it as we hv 3 more ac n no compressor...

The visiting charges are too high @ 500/- It is equivalent to any doctor's visiting charges at home. The service guy took 500/- only to say that there is gas leak in AC. The gas leak charges are 3250/- which is very much higher than any other AC company in India. This is too expensive....

[protected] எனும் ஹிடாசியின் வாடிக்கையாளர் தொடர்பு எண்ணை சென்னையிலிருந்து தொடர்பு கொண்டால், கேள்விகளும் தகவல்களும் ஆங்கிலத்திலேயே உள்ளன. தமிழ் மட்டும் தெரிந்து ஆங்கிலம்...

THE DETAILS OF HITACHI A.C 1.5 TON UPDATE WHICH I HAD PURCHASED - I had purchased one hitachi A.C 1.5 ton on 4th may 2015 from sales corner, Vadodara. It has arrived evening on the same day. -A.C. installed on 5th may 2015. By the tech. of Hitachi co. It is found that there is no gas in the outer unit of the newly fitted A.C. The rep. has reported to Vadodara service centre in the noon time. The complaint No. is [protected]. We had...

I had purchase the hitachi refrigerator in 6/11/2015 which is not working since last 10 days. The service engg was come to check it and said that the PCB card is not working and will replace within 2 days, but till date no one has come. Today I have regd. one more complaint online on hitachi site so that I can get some help...

Hi, I bought a Hitachi Split AC 1.5 TON on 26 April 2015 from Electronic Planet. Bill no. EPR-284, Dated[protected], Shop # SCF 95, Phase-7, Mohali (Punjab) Tel[protected]. I am facing the following problems in my AC which already brought to the knowledge of the dealer: 1. The AC stops cooling in-between. Now there is continue dropping of water from front side. 2. The dealer advised to clean the filters but it is as such after...

Hi, I bought a Hitachi Split AC 1.5 TON on 10 May 2015 from Kohinoor Televideo PVT LTD. Shop # 6 & 7, Orion Business Park, Ghodbundar Road, Thane (W) 400610. Tel[protected] 1. I got a Faulty remote which got replaced by the shop after following up with them for almost a month 2. The AC has stopped cooling now. I lodged a complaint and a technician was sent to inspect it. It clearly felt the technician did not know what he was doing...

Thanks for calling the hitachi service centre. Your req. [protected] for scheduled pms / service of your air conditioner shall be attended asap.
I have bought ac from, navrang electronics, patparganj on 8 may, 2015. For past one month ac is not giving cooling. I complained to hitachi vide above regs no. Engineers came n went. Further teo engineers came from dealer. They said outer unit o[censored]r split ac has to be changed n assured that...

AC not working from past 15 days. Have complaint about 20 to 30 times. They are not taking any action. I will not buy Hitachi ac again. Have also sent escalation mail to senior departments. But nothing happened yet. Please Help! Please Help! Please Help! ASAP......

Complaint number:[protected] Worst experience after purchaing the invertor technolgy ac .i have purchased the hitachie ac april 2014 from your authorised delear in ludhaina.in one year three time gas is leaked and evry time gas is refileed under waranty period and now waranty is over and now fourthtime still same problem is arised and now they told us that your colling coil is leaked and now demand for the 6500 for colling coil and 2800...

This is in reference to the air conditioner I purchased from your store on (1st May 2015). The day the air-conditioner was installed it was in the working condition and your customer service person demonstrated well. After an hour it started giving trouble. The room was not at all cool even though we tried to increase the temperature. I thought maybe I was not pressing the right button and called my neighbor who uses it from past three yrs....

My RAT 518 HUD is dead sice Saturday Evening. It was not turning on even though the Voltage Stablizer was giving the desired output. Yesterday sunday i raised the complaint with docket number [protected]. I requested the dealer to get this done on sunday itself but he said HOTACHI dont WOrk on SUndays. Today in Morning a person calls me and ask me what the problem. I said its dead and I dont know More apart from this. I adviced him...

To The Manager, This is to inform you that I purchased 2 air conditioners simultaneously in month of February and i am facing cooling issues in one of the AC I purchased. I am facing problems since last 3 months I also contacted your service center but the response is not satisfactory. The remote of the Air conditioner is not working properly and the cooling of Air conditioner is also bad, sometimes its not cooling at all. Please send...

Hi, This is to inform you that I purchased a Hitachi Window AC last year and I had also paid for the AMC of 2 years. Yesterday, I called to Hitachi Call Center and filled a service request for the wet service of Hitachi Air Conditioner. Complaint number for Hitachi Air Conditioner is [protected]. Today, Hitachi Service come to my registered address and they not misbehaved with us but also their way of service is totally waste of time....

We installed a new A/C 2 months back which did not start. When we asked the unit to be replaced since it was a defective unit where screws were missing and and rewiring etc ws done, we were told that Hitachi does not manufacture this product anymore and that we will need to give another 2000 Rs extra to get a new replacement after nearly 50 calls...

I had purchased one Hitachi triple door Refrigerator in the name of Abhijit Chatterjee contact no. [protected]. The refrigerator is giving trouble in cooling from the begining and your service engineer came twice and changed certain parts and informed that it was some manufacturing defects of this particular model. After that change it was working well. But again during last week the deep fridge stopped functioning. The same problem was earlier...

Hitachi window ac bought on 20.05.2015from supreme radios jalandhar and installed that day but after one day complaint of loud noise from ac was lodged which was attended and was cleared that problem of improper ac fitting . On 05..07.2015 ac stopped cooling and today person came and told dat while fitting two pipes got touched due to which leakage happened and gas needs to be refilled and pipes to be repaired and the new ac was repaired...

We had logged complaint wide complain no [protected] for non cooling of AC. We had installed two split ACs before one year in our office. First we had logged complaint on 02-Jul-2015 and they informed that your complain will be attended by our technician withing 48 Hrs. But no body came and we again send reminder on 06-Jul-2015. They said technician will come by 6 PM on 06-Jul-2015. But no one came to our premises. Again today i.e.[protected]...