Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

Good day,

I had purchased a split ac of following details on 16th may 2015 :

Model no: ras318hvd (Hitachi kaze neo split ac 1.5tr-3star)
Machine serial no – 150d30977

After 6/7 days of installation of ac it was found that water is dripping from the indoor unit. As per the technician it was due to chocking of drain and he cleaned the drain line and made something in the indoor unit...

I purchased one 3 door hitachi refrigerator vide invoice no. Bbs/sa/1516/09737 dated 20.03.2016 and it was installed by the company technicians. Just after 20 days of installation, i noticed some kind of burning smell from the power connecting plug/wire and i made complain for cheking. The company technician visited and advised me to change the burnt plug point and i did the same. Still i got the smell and made repeated complains in the web...

Very bad experience with Hitachi Ac after sales service.
I had filled a complaint on 2nd week of april regarding my cooling problem.
But no one came upto 25 days.
The service engineer came after 25 days, he says that the gad has to be charged.
But at their service centre in patna they dont have R22 gas in stock. They respond it will come after a week.
After 10 days of 1st visit of engineer after so many...

I purchased hitachi zunoh 5200f 2t ac on 20th april. I was told by Hitachi dial a care that it would be installed within 2 working days. It was finally installed 1 week later by neocool system ( phone number[protected]. I asked them why the delay in installation as we were told it would take 2 working days and the neo cool technician told me we are lucky as other customers have been waiting for 1 month for installation.

After...

Date: 05.05.2016.

To,
Hitachi India
Mumbai.

Sub: Split AC Not Performance
Ref: Invoice No. MUL/559727 Dtd.28/03/2016.


Respected Sir,

I have purchased 2 units of Hitachi AC S1.2 Tons RAU514AWD from Kohinoor Televideo Pvt. Ltd. At Mulund Check Naka, Mulund West, on vide Invoice No. MUL/559727 Dtd.28/03/2016.

Both units installed on...

I recently purchased an air conditioner from hitachi (Rau518hud)(Window ac 1.5 ton) from a store in new delhi. As big electronics products come packed, i came to know about its problem after its installation. Just a second after the agent turned it on, he himself said "i think it is not cooling !!" whoa!! What? I bought a new ac and now just seconds after turning it on, it is not cooling. Also the ac is too much noisy. I complained about...

I bought a hitachi airconditioner and for the installation i gave request on 21st april... Since then i am running pillar to post right from calling their call center to writing to their management all three levels given on their website but to no avail. My installation request no is [protected].On calling the dealer or the call center they just give three mobile numbers all of which are no reply. The call center manager says that he can...

Hitachi inverter ac (Rau318kwea) has been purchased on 16th april 2016 from tirupathi electronics(Parent is bajaj electronics), bhel, hyderabad, telangana. It was delivered on 17th april 2016. Upon multiple reminders, on 26th april 2016, installation was done and the technicain confirmed that there was a problem with indoor blower and raised a new request.

On 29th april 2016, another hitachi techinician visited and identified...

My hitachi AC has cooling problem. So I first raised a service request on their website on 24th April, 2016. Nobody responded.

Next I raised a service request on their customer care no [protected] on 26th April, 2016.

Service request no: [protected].

I was assured a response in 48 hrs. But when I received no response, I sent a mail to [protected]@jci-hitachi.com on 29th April.

Even...

I have brought AC on 5 apr till from starting its making noise, after several complaint no body come to check. This was id [protected] two time engineer come, they say AC will replaced but no body come.
And finally now its totally dead, not working at all.
Customer care service always busy. Please help me.
Its really unexpected from the brand like hitachi. I have invested so hard money now i have left with dead box....

Ma'am/ sir,

I, anwesha ghosh, am writing this letter on behalf of my father, debasis ghosh. My father bought a hitachi 1.2 ton air conditioner [model : 514 htn] from nibedita electronics at bhadreswar on the 30th of march, 2013. Everything was well and fine with the ac till last week. The yellow light of the ac stopped working. There was no problem with the electricity supply since the plug point light of the ac glowed a bright...

I have bought hitachi model no RAW318 KUD ON 19 th April 2016 at Vasant @co. the technician came for installation has broken the front panel due to his arrogant work. i have given compliant. none came for the solution. pl do the needful and change the panel. further the set gives very unbearable noise.

Shall i return and get split Ac. pl answer....

My 1.5 ton split hitachi a/c is not working since more than 2 weeks. A complaint has been logged with hitachi on 21st april. Ref no is [protected]. Since then i made at least 15 calls to hitachi customer care[protected] and kolkata service center numbers. However till date no one neither called me nor attended the issue. Absolutely disappointed to see such poor service quality of hitachi post sale. I now understand that i made a mistake...

I ordered ac on 29th march and i got the equipment delivered on 21st april (Almost took 22days for delivery) and i got the message for installation on the same day. Till now (29th april) no one called me for installation. When i called customer care center for my installation they told that they are creating high priority ticket and will respond for my request within 48 hrs. Twice i requested for installation (23 and 26th), now they are telling...

I S.C wadhawan R/o C-7/190 Sec-7, Rohini Delhi-110083.
i bought a Hitachi window ac 1.5 ltr .with order no [protected] on...
Now i am having problem in ac of which I lodged the complaint to company on its official website(http://hcserve.com/crmprod/frmwebcallmaster.aspx) but till now no one has responded to me in this regard. I am facing problem due to AC. My call number is [protected] on their website......

I have requested for my new ac instllation on 23/04/2016 and was promised that will get a sms with all the details for booking an appointment for installation but till now further communication has been done. What is the reason behind it? Why it si getting delayed?

Request no: [protected]

Registered mobile no: [protected]
Name: abhishek singh
Address: flat no 101, sve kuteer apartment, kavuri hills,...

Hitachi complaint id-[protected]
I have brought AC on 5 apr and from the very first its make too much noise then i lodge a complaint but no one come then again lodge a complaint but no one come then in third complain one engineer come on 13 apr and he says AC will replace then on next day one more senior engineer come and he also says AC will replace. Now it 28 apr AC is not yet replace.
They says in case of any grievance connect...

Hi team,

I bought two split a/c's from hitachi. Where their iniial installation was not done properly and now and then i am facing issues with one air conditioner its in warranty. Thrice i requested for servicing, once i called them directly and twice i requested online they are sending messages that their technician will be available asap but no one is responding. It seems they are only concentrating on selling not on service....

Hitachi home & life solutions (India) ltd.
(Regional & branch office)
A-15, 1st floor, mohan cooperative industrial estate,
Mathura road,
New delhi-110044,
Ph: 26991361/62/63,

D/sir,

I have purchase the above ac from sargam elecronics vide invoice no: spreet-012947 on dated 27 march 2016 & the window has install by the authorised person of the company.

But...

Hi,

I got ac one week back, till now no executive called me for ac installation,
I am calling every day to customer care, they are saying everyday, today we will send executive to install ac. Till now nobody came.

My installation req id: [protected].

Thanks
Sailesh...