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Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

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Last updated Jan 12, 2024
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Customer Service Contacts

Hitachi Home & Life Solutions India [HHLI] Phone Numbers

Phone
+91 70 3532 4848
44
46
+91 27 6427 7571
28
26
+91 79 3041 4800
15
18

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Fax
+91 79 2640 2024

Hitachi Home & Life Solutions India [HHLI] Websites

Hitachi Home & Life Solutions India [HHLI] Head Office Address

10th floor, Abhijeet, Mithakhali Six Roads
Ahmedabad
Ahmedabad District
Gujarat
India
380006

Hitachi Home & Life Solutions India [HHLI] reviews & complaints page 40

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S
Sachindh
from Faridabad, Haryana
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Service Problem

Address:Faridabad, Haryana, 121004

Bought two new AC's last year from Hitachi but their service is very poor, customer care representatives are very rude and doesn't understand the problem just give excuses.

Logged services request no. [protected] three days back, at the time of logging request I have told that technician will come in next 48 hours and now its more than 65 hours. Neither I have got any call nor any update till now, called customer care 3-4...
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P
prakratigautam
from Lucknow, Uttar Pradesh
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For service the air condition(split)

Address:Firozabad, Uttar Pradesh, 283203

Respected sir/madam
respectfully we want to say that our air conditioner(hitachi 1.5 tn) is not working properly.there may be cooling gas problem. cooling is not good. we want to be also clean from inside. also fan is not working properly.
please sir/madam accept this complaint as soon as possible. give service to the air conditioner.
Address:- 558/2 nagla karan singh raipura road firozabad uttar pradesh pin code 283203...
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Address:110094
Website:www.hitachi.co.in/contact_support/consumer-durable/?WT.ac=in_ipg_contsup_cons

Dear madam/ sir, date :06/07/2016

I have 2 nos air conditioner, the both ac are in amc. Due to yous 3rd class after sales services.Both ac are not working . I am suffering from last 10 days i was registered a servicing call . But sorry to say, on 28th march-16 technicians come from reliable care for servicing rashid market east delhi, . And said 1 ac is not working properly due gess problem . So for charging we will carry this...
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P
Pushpinder Mehta
from Gurgaon, Haryana
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Amc taken but no service being given for my split ac

Address:Ahmedabad, Gujarat, 110085
Website:Hitachi-hli.com

My complaint number [protected] was registered on 2nd april, 2016. I have taken annual maintenance facility from hitachi on 23rd deb, 2016 for split ac 1.5 tn. My split ac is not working & not giving cool air. I have called up several times on customer care, they say they have noted, but no action is taken. Spoken to pardam on customer care, he said engineer is absent. Does hitachi have only one engineer with them to visit customer places...
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R
ramakrishnaiah battula
from Manthani, Telangana
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AC

Address:Rangareddy, Andhra Pradesh, 500072

I brought Ac from bajaj electronics, hyderabad on 30th march and that guy told that installation will get it done within 2 days.After 5 days also no one turned up from Hitachi.then again i follow up no of times with hitachi customer care it's literally pathetic, no proper information and disconnected calls without any intimation.Even i wrote mail to customer care, i never received any response from so called customer care.Sincere request...
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S
Sinha Drk
from Bengaluru, Karnataka
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Company providing repair service in spite of regular intimations

Address:713217
Website:customercaresupportinfo.in

Despite repeated request from us you have not been able to fix the AC . Not even a technical has shown up to address the issue.

From now take this issue very seriously or we have to take appropriate actions.

From the Dealer we brought the AC

JK international Nachanroad Bhiringi Dugapur 13
Hitachi Split AC 1.5 T ZUNOE 300 f RAU518IVD
Batch Rac 518IVD/RAS
Date Puchase: 30 May...
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M
m l deo
from Noida, Uttar Pradesh
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Split ac 1.5 t two numbers

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I purchased two ac s from gip garden galleria on 27th march . Ac s were fixed on 01 04 2016 . In my bill invoice slfo2a[protected] .It was mentioned that installation is free, but the person who came to fix charged rs1000 +700 for one fixture. Installation quality was very poor . Abnormal sound is coming from compressor . He was totally inexperienced and could not even explain basic function of remote. Still problem remained unresolved ....
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Address:600119
Website:www.hitachi-hli.com

I have bought one Hitachi 1.5 ton Spli AC ( RAU318HUDD )last week and it has been installed on 29th March 2016.
After just 2 days the AC stopped working, i have lodged complaint on that day and one service man came on next day and told that the installation person has bent the GAS pipe so much that the indor unit has to be replaced.
But after that almost 2 days past no response from him so i have called customer care several...
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A
Ashish Bhambri
from Mumbai, Maharashtra
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Window ac

Address:New Delhi, Delhi, 110058

I bought an ac on 8th march 2015 from kapila electronics(Janakpuri, new delhi). While buying the product, no one told us that the ac has to be serviced thrice in the first year.
Yesterday i switched on my ac first time after last summers and it was making a lot of noise. I immediately made a service request, i knew that my warranty has expired and i will have to pay for it, however the technician told me that there is gas issue and...
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Address:Mumbai City, Maharashtra, 400078
Website:Hitachi customer care

Good Day,

I had purchased a window AC of following details on 24th Dec 2015 :

Model No: RAU513HUD
Machine Serial No - 150M05054

while installing the AC the technician noticed some abnormal sound coming from the AC, he made some adjustment to the inclination and suggested that the noise was because the machine is new and will go off after few days of running.

Presently as...
+2 photos
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S
saikatb_0272
from Dhanbad, Jharkhand
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Air conditioner 1 ton

Address:712245

The Company Cancelled my five requests for free service that I am entitled during first year after purchase stating "Service Already Done" though they have not provided me with any service since my purchse of the product last year. Everytime I approached them over email or phone they issued me a new call no. and after one day cancelled it.Details of call nos are
(i)[protected] dt 28/2/16, (ii)[protected] dt 02/03/16, (iii)[protected]...
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T
tamaldas
from Kolkata, West Bengal
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Free servicing of ac within warranty period

Address:033
Website:www.hitachi-hli.com & www.hitachi.co.in

I have bought one hitachi 1.5 ton inverter split ac (Model no.Ras 019eueaz1 i/d & rac 019eueaz1 o/d) on 16.01.2015 from great eastern trading co., sodepur, north 24 parganas, west bengal. The company has to give one free service within one year warranty period.The service center has contacted two times over telephone for the free servicing and given two different dates for the same, they were also forcing me to make annual maintenance contract...
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A
aliasgar fakhri
from Rajkot, Gujarat
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Refrigerator

Address:Rajkot, Gujarat, 360003

I have purchased a refrigerator of hitachi company on and at the 1st year only the refrigerator doesnt work .the service person comes and tells us that we have to open the box and see . it seems that they have give us a damage product. i requested them for a replacement of the product.but there is no response from there side...
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S
Sankar SB
from Chennai, Tamil Nadu
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Hitachi 1.5 ton AC Indoor unit making more noise.

Address:600049

I have purchased 1.5 ton a.c on 1 year back. From the 1st day itself the indoor unit is making irritating noise. Many times I have been registered complaint regarding. Since no remedy from hitachi and when the service engineer visited, he simply answered that this a.c model is failured one. I have been shocked when I heard the comments from the hitachi service engineer. Please I need solution for the problems ASAP.

Please...
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P
Prakash S Jain
from Mumbai, Maharashtra
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Non working of four door refrigerator

Address:Indore, Madhya Pradesh, 452001

I am having four door refrigerator which is out of warranty period, the said refrigerator is not cooling properly since March 2015 for which I had made complaints. The service man comes and frequently change sensors. Before a week also he visited and changed the sensor but still it is not working properly. You are requested to kindly depute some technical person who understand the mechanism of refrigerator and make it repair/properly workable...
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A
Abhay Mankotia
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New kashikoi 200i hp inverter hot /cold

Address:Chandigarh, Punjab, 140603

Got this Brand new Hitachi inverter hot/cold ac on 29 Jan 2016. Latest 2016 model. On installation as I put it on there was this loud grinding noise.
https://youtu.be/uLoNxfGKgok
For which the service guys said it's just in the beginning it sounds loud, later it'll get better. So after they went it was the same so I shut it off and filed a complaint with HITACHI service guys.
Next day Saturday one of their service guy...
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Dinabandhu1976
from Bhubaneshwar, Odisha
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Complaint regarding the air conditioner purchased dt on 10th aug. 2012

Address:755004

To,

the manager customer care, hitachi india pvt. Ltd.

(sub: complain regarding the air conditioner purchased dt on 10th aug. 2012)

dear sir,
it is compelled me to inform you about the complain regarding the ac, which i purchased from ace business associates, angul, orissa on dt 10th aug.2012. After installation of the ac water leaked from the front grill. Immediately i informed the show...
+1 photos
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A
Apal Dalal
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Nobody attending the complaint

Address:380009
Website:Hitachi

I bought new refrigerator of Hitachi 655ltr. Two door from Darshak electronic, ahmedabad 4 months ago. Now it's not at all getting cool and I complained on customer care no. An my service no. Is [protected]. Tired of calling the dealer and company service center and everybody is saying it will be done but nobody understands my urgency and either attending....
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Akhil Gupta
from Solan, Himachal Pradesh
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Refrigerator 565 ltr (GGR)

Address:Solan, Himachal Pradesh, 173212

PFB the mail Regards, Akhil Gupta From: Akhil Gupta09 Sent: Tuesday, December 29, 2015 12:07 PM To: '[protected]@hitachi-hli.com' Cc: '[protected]@yahoo.com'; '[protected]@hitachi-hli.com'; 'hitachi@hitachi-hli.com' Subject: RE: Hitachi Customer Service :- [protected] Purvi, Please answer the below questions. I am expecting some senior person to call me @ [protected]. 1. Please let me know if your company takes any...
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R
RPAincharge
from Mumbai, Maharashtra
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Complaint for dent-refrigerator

Address:Gandhinagar, Gujarat, 382421
Website:www.croma.com

Dear Brand, Kindly log a complaint for Dent on regriegerator. Details follows: Model No. HITACHI REF FF510L B550PND2GBW Sl. No.[protected] DFFECTIVE: Dent Regards, Infiniti Retail Limited | A Tata Enterprise BBK Corporation, Block No - 1084 / 1085, Near Toll Gate, Mehsana State Highway No-41 Kasturinagar, Dist - Gandhinagar, Gujarat 382421 Desk: +91 [protected] | Mobile: +91 [protected] Email: rpaincharge.[protected]@infinitiretail.com...
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