Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

I had lodged a complaint against non cooling of air conditioner on 4th june 2022. On the visit of technician he found that compressor is not working. Since it is covered under warranty period, a request for its replacement was generated.
Today is 4th July 2022 and still no solution is provided yet. I had contacted service centre, at civil lines, Allahabad, multiple times but they only say that spare part is not available yet. When...

I registered a complaint at the start of June that the AC was not cooling
After a couple of visits, the technician concluded that the copper cooling coils needed to be replaced. This was on June 11

Since then i have been emailing and calling up with no action

There is no response to emails and the only response i get on phone is it will be repaired once the part is received

I have tried...

I have been calling your customer care and sent several emails to you on the subjected complaint but there is response since 04jun22 and had spoken with one guy called Hitesh and he said will deliver by 28th but till now I didn't receive it. Not sure where the problem is.. I want compensation for this and I have gone through severe stress due to this.. I will not recommend any one to buy Hitachiiiiiii products at all. I have recorded the...

This is regarding Request no- [protected] dated[protected] for repair of my 1.5 ton split inverter AC.
The Service centre has kept this call on hold since 15 days. Customer is not reponding over phone & e-mail.
You are requested to resolve the issue as early as possible....

Hello sir, my name is Satgur singh (Kala) adress Vpo kakrala teh samana distt patiala punjab 147102 .mob no. Is [protected].My complaint is that my hitachi ac is not proper work.i registered complaint to customer care.complaint no. is [protected].the technician is come and check the ac but he not fix the issue.he demand 2800 rupees for fix the ac problem .my ac is in under warranty.i puchased the hitachi ac to[protected]. The AC is not cooling...

I bought a 1-ton Hitachi Split Air Conditioner with Serial Number SE210H09958 from the online website of Croma on 15 March 2022 and the same was delivered by Infiniti Retail Limited, Khasra NO 21/[protected]& 21/[protected], , Village Tikri Kalan, New Delhi, DELHI-110041. Soon after I have been facing issues with respect to its cooling since 12 May 2022 for which I lodged a complaint with Hitachi Customer Care on 13 May 2022 as the AC is under...

This is regarding SPLIT DUAL INVERTER 1.5 tonne AC purchased by me on 1st June 2019. I purchased this AC with 3 years warranty under BSES scheme in which below 5star rating AC is replaced by 5 star rating AC at price list agreed between Companies/dealers and BSES. Under that scheme there were 2 prices for same AC, one with 1year warranty and another with 3 years warranty. I opted for the higher price of AC which was coming with 3years warranty....

I purchased HITACHI AC in July 2021..it worked fine in the 2021 Summers ...and now as we started our AC in summers 2022 it just gives cooling for 30 min or 1 Hours and after that it stops giving cooling...I complaint in HITACHI customer care..No response...service centre is not responding ...its really hard to live without AC in Bareilly, U.p (India) in this time..temp goes to 45-46 Degree Daily...Nobody is giving the right solution to my...

Respected Sir,
This is to inform you that I’ve raised a complaint since a month of my refrigerator. The technician visited us and told about the problem in compressor and the compressor was taken by him and it was promised that it will be done within a week as it is in warranty and after that there has been no positive response which is really disappointing.
Looking for a revert ASAP !
I hope my concern will be solved...

Complaint No.:- [protected]

The said Complaint was registered on 07.06.2022 and was unattended in 48 hours.

Reminder was given and the technician visited on 09.06.2022 at 8:30 PM i.e after 48 hours.

Till today the complaint is unresolved even after involvement of various ASM, etc.

The call was directed to various service centres from Hitachi's end but no respite.

This...

I purchased a Hitachi AC and received a defected product by LG Laminates, Sadar Bazar Lucknow showroom about a week ago. The Ac is not working from day 1, there is gas leakage problem and other issues. The dealer is not ready to replace my product. The dealer is not picking up my phone and there is no hitachi customer care support. Please help
Mobile no [protected]...

Service center technician visit and check ac and hi told because of current fluctuate that why pcb get dead so warranty not cover you pay for pcb after that regret the money the made product out of stock...

I purchased a Hitachi AC and received a defected product by LG Laminates, Sadar Bazar Lucknow showroom about a week ago. The Ac is not working from day 1, there is gas leakage problem and other issues. The dealer is not ready to replace my product. The dealer is not picking up my phone and there is no hitachi customer care support. Please help...

To Hitachi Team,

I'm Simran from Ahmedabad city. We've purchase a Hitachi Refrigerator almost 4-5 years ago from a local authorized store. I've attached the fridge's photos. Recently, since last 2 months, we've been facing some issues of cooling in it. As a result, since then, we've contacted to all the service contact numbers. These numbers are listed on the following websites where we can approach the contact numbers for...

Hello ma’am
On 11 june the service man from hitachi came to my house for ac service he said my ac has no gas and it’s PCB is damaged ma’am and now total your expenses are 6800 it’s better you take our plan of 2 years for free service then I made payment of 6600 On 15 June that gait has come and put repaired part in my ac and when I said about gas he said gas is there then asked home earlier u told That pcb is damaged and gas...

My complaint number is [protected], it's been 15 days since the service technician took 500Rs from us!The compressor is faulty over here yet he gave me a slip and said it will be resolved in 1-2 days and its been 15 days yet there has been no response!Hitachi has a fraud service provider with the name of COOL POINT[Plot no-221, Gyan khand-1 indirapuram]
I spoke to their manager with number [protected] who is equally adamant on not...

I had purchased a split Ac 1.5 Ton AC from New Rhythm House, Sector 18, Noida From the date of installation, I had faced a lot of problems like lot of sound coming from internal unit, a lot of vibration in external unit etc which is quite unusual. After facing so many problems, I think that the product is defective. I had complained a several times in the Hitachi Customer Care which they attended but there was no satisfactory result. At present...

Hitachi service request no. is [protected]
On 5th July, 2021, I bought an Hitachi AC whose gas was leaked after 10 days. Technician came and refilled gas and said it will not be leaked next time. But After 1 month only, it was leaked again.

This year, it been twice that the gas was leaked. On 4th June 2022, I have raised complaint and on forcing Technician to check properly, he show me the leakage in out unit condenser....

Registered complaints on Customer care and email sent.

NO CALL/ NO REPLY ON EMAIL

VERY BAD EXPERIENCE WITH TOP BRAND HITACHI...

Register complaints on Customer Care and email sent which is hereby attached.

NO CALL/ NO REPLY ON EMAIL

RUBBISH SERVICES BY TOP BRAND HITACHI.

AFTER SPENDING 35K ZERO SUPPORT FROM CUSTOMER SERVICES....