Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

Hi. I bought Hitachi AC and have registered for Service for the same. Its almost been 3 days there is no executive or the technician as I was facing problem with the AC. This is not the first time. Last time as well i had to complain at 4 times only then executive came. Also there is some fault with the AC but no one has come to address the issue. Pathetic service and poor product quality. Not at all satisfied with Hitachi. If company...

I am an owner of so called HITACHI A/C which i bought on may 2014 from Sargam Electronics.I got three free services from the company out of which i was served with the only ONE.I called the CC a number of times & been given the reference no for next two services but there is no workout on those ref no's.even for which i complained them too but even after my so many reminder calls my A/c is still pending for its servicing... My basic question...

Purchased a hitachi fridge in 2015. It was expensive compared to other brands. But i thought its a better product. And hitachi proved me wrong. Their service is icing on the cake. No other brand can beat them in bad service. The fridge stopped working in less then a year. A on calling customer care they bluntly for 2 days didnt take the request as their systems were not working. Finally wrote a mail then the complain got registered. Kept...

i have a hitachi 1.5 ton w/d ac, fev days ago my ac goes to dead..i give the complain to coustumer care. my ac in warranty ., technician has come to the same complain day .., and i paid rs 500 for the visit charge ., he said me your ac compreasure is dead., normal time 3 day i visit again and change your compresure ., now goes to 7 days for the copmlain day nobudy come here and no call ., i complain again but nobudy want to here my problem...

Refer service req. no. [protected] (dt. 5.04.15), [protected](dt. 19.04.15), [protected] (dt. 1.05.15), and numerous reminders thereafter regarding breakdown of my AC. I am getting repeated mails that the problem has been addressed but in reality THE ISSUE HAS NOT BEEN RESOLVED YET. I can attach pics of the pcb your technicians had removed in their first and only visit, which they said needed to be changed. How can the AC possibly work with...

I called up service center for service engineer for removing ac but due to data lekage some one else posing as hitachi person came and did the job... when i asked for bill for the service charge i was advised it will come from service center... after following up with customer care and hitachi local center they accepted that it was data lekage and someone else came... but till date no word of action, appology and even bill for the service.. and...

We had ordered Hitachi 1 Ton 3 star Kaze Plus R ac through snapdeal. It was delivered on Apr 30. ( Customer name - Mrs. Chitralekha Ghos, 3/2A Garcha 1st lane. Flat no. 1 A, Ballygunge, Kolkata 700019) We had requested for installation of this ac thru the call center[protected] who intimated us that the charges would be Rs 550. Team from local Hitachi outlet at Kolkata came to install the ac on 05th May.. With regard to this my complaints...

Dear Sir We had call for free AC service which is pending from 28th of April 2015 and after that 7 more time calling but still none will come for service. Kindly take this complainant on top priority so that your customer will never face problem and happily ask other about the company services. Regards Manish Mobile-[protected] request no-[protected]...

We had ordered Hitachi 1 Ton 3 star Kaze Plus R ac through snapdeal. It was delivered on Apr 30. ( Customer name - Mrs. Chitralekha Ghos, 3/2A Garcha 1st lane. Flat no. 1 A, Ballygunge, Kolkata 700019) We had requested for installation of this ac thru the call center[protected] who intimated us that the charges would be Rs 550. Team from local Hitachi outlet at Kolkata came to install the ac on 05th May.. With regard to this my complaints...

We had booked a 1.5 ton split ac on the 6th of April 2015. Full payment was made to Hitachi (Sony Mony Electronics, Borivali, Mumbai). The product delivered was faulty. However, Hitachi has noted the complaint only on 20th. This is full two weeks after having made the payment. Now the whole of April is come to an end and there is no sight of any delivery. How does Hitachi plan to address this issue? And what compensation can they...

i purchased hitachi split AC RAU514HUD ON 18.04.2015 from Super Electronics, Dwarka/ Uttam Nagar and the same was installed on 19.04.2015. It was noticed that remote supplied does not have function for operating vertical swings. Clarification sought from Hitachi did not elicit response. Hitachi Demo team visited on 23.04.2015 and confirmed the remote supplied is not for split AC. He talked to rep of Super Electronics Atul &Vinod and conveyed...

Dear Sir We had call for free AC service which is pending from 20th of April 2015 and after that 3 more time calling but still none will come for service and that free service will be end after 3rd of May. If the representative will come after 3rd of may ask us about servicing or any other charges we will not pay anything. Kindly take this complainant on top priority so that your customer will never face problem and happily ask other...

mere pass hitachi 3 window ac hai jo maine last yr liye 3 no mai problem aa ri h orr mai customer care pa call krta hu yha ke srvice center pa jata hu woh na toh koi response dete hi na dhang sai bat krte hai ullta sale galigalch b krte hai mere kaffi frnds na toh service sai preshan hoo kar hitachi k acs bech kr kabde mai dusre acs le liya hai ab lgta hai muje b aisa hi krnna hoga mai 1 ac toh apne area ke chok pa latkauga or likhuga dont...

Dear sir/ madam, I bought hitachi a/c from last year.i have free services. A/C is still in warranty, but we have problem from last 15 days. I called to hitachi care 4 5 times and i registed request 2 times.But i did not get reply from hitachi.if i am not get service in 24 hours, i will take legal action on it....

I saw a ad in Times of India newspaper on 25th April 2015 about Hitachi offer i.e. Standard Installation at 451 + Tax and Stabilizer at 350 + Tax looking at the splendid offer I made decision to purchase Hitachi 1.5TR SAC KAZE PLUS RAU223HUD. I contacted nearest Hitachi dealer at GIP mall Noida ACE TECHNOMARK and purchased AC and I was informed that I can buy stabilizer as per offer but Hitachi is providing 4 KVA stabilizer only but 2 Ton...

I have raised a service request on 23rd Apr 2015 around 10:30 AM in morning, service request number [protected]. They informed me that withing 48 hrs techinician will resolve it. Today is 26 April 2015 I dint receive any call for Service. I called up many times to customer care they just set priority to URGENT and say Sorry. I dont know what does URGENT means to HITACHI. I never recommend anyone to go for HITACHI. I hope this URGENT mean...

I registered for a free service request before my warranty period, and they asked me to wait for 48 hours. I did. But there was no response in turn. Today I lodged another service now they say it'll charge me 600 bucks just for checking my AC! Why did this happen? You people cunningly dodge customers requests so that it becomes chargeable soon after warranty ends? Thoroughly disappointed! I wouldn't recommend anyone to get one from Hitachi!...

HITACHI SPLIT 1.5TR KAZE PRIME-RAU318HUDZ purchased on 22.6. 2014 making rattling noise so not operating it Complaint lodged and followed up at telephone nos 35324848 but no response has been received. Every time the person attending the call says that we are really concerned and feel sorry in t hsi regard and the technical man will be deputed soon. When asked what time and atwhat date he will come then reply is given that we can not...

Please Please do not purchase any product from Sathya agency :The product is not orginal ((Hitachi 1.5 Ton RAU518) Please Please do not purchase any product from Sathya agency :The product is not orginal ((Hitachi 1.5 Ton RAU518HUD) I have purchased Hitachi 1.5 Ton RAU518HUD ace cutout model from Sathya Agencies Madipakkam on 27th of Aug 2014 and they delivered and installed the same on next day. I was in a doubt as soon as I see the...

On 21.04.2015, I made a complaint of not cooling of AC and was provided with the service complaint no. [protected].Inspite of reminders, no service personnel from Hitachi has called to attend to the problem. We tried to contact their service center numbers but these put their numbers in busy mode everytime. As per them within 2 days they should rectify problem but still no response despite of 100 calls. We are totally disappointed by the...