Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

On 21.04.2015, I made a complaint of low cooling in my three door Hitachi Refrigerator Model No. R-S37SVND S.N. [protected] and was provided with the service complaint no.[protected]. Inspite of reminders, no service personnel from Hitachi has called to attend to the problem. We are totally disappointed by the response of your service department and request you to please intervene for immediate action keeping in view the reputation of your...

I have requested for service of my A/C on 20/04/2015 with request no.[protected]. Next day service boy come and switch on the A/c it was not working. My A/c warranty period not expired yet, as it was buy on 23/4/2014. He said that " Your A/c fan not working so we will change it first, than on same day we conduct service of your A/C. But today a service request close message receive and the same request is closed by them without solving the...

We had bought Hitachi split AC in May 2010. For last one year its compressor is not functioning. We had lodged a complain last year. It was taken by service centre in faridabad for repair twice but it never became functional. We just got the message that your problem has been resolved. Thereafter despite repeated calls to service centre no one came to visit. Now this is second summer season with that nonfunctional AC. And soon the 5 year...

I had purchased Hitachi ATOM in May 2010 from their authorized dealer M/s Freeze Engineering, Mammallapuram, and till now there was three major breakdowns. At present my Air-conditioner is not working for the last fifteen days and the dealer is not responding promptly as expected as being Hitachi a brand name. Incompetent technicians attending at late evening so as to make excuses with attending it TOMMROW which has not come as yet. ...

Hello, I am a Hitachi customer and using their AC from last one year. I made a purchase on 7th April 2014 and found this year on 15th April 2015 that their was a lot of noise in the AC and called the customer care and the person who visited was always talking that you will be charged about 5000 or more for many the fan motor without checking what could be the exact issue. After telling this he started walking outside so that we...

I (Sushil, R/o 337, Shahpur Jat, New Delhi 110049) bought a 1.5 TR Split AC from Vijay Sales Lajpat Nagar, in November, got it installed in December 1st week. When we started our AC in March 3rd week, it was not cooling. I registered complaint twice at Hitachi Costumer care, but to no avail. Some persons from Hitachi came to inspect, informed us about the leakage of Gas, told us would be done in 3 to 4 days. Since then have been following...

Dear/Mam,

I would like to request you to that plz be arrange a demo for 5 Star Split A.C model Ace Cut because demo provide by your service centre was not fruitful to us. The Person Provide the demo told us he is not enable to guide us completely about the silent feature of air conditioner.

Please be handle this matter. i will appreciate your warm support.

Thanks
Amit Agarwal
Ph...

I am SHAZ KHAN, i bought your air conditioner last year, since then its not working working properly as it should work despite several checks and service but we managed some how last summer. But now when we are calling for yearly service of our machine then there no response to our call for service.Nobody has been sent till date for service purpose We have been calling for service from march Now i am really frustrated and this is my last...

Hi, I have booked complaint for my 1.5 ton split ac not working.. The technician guy came and said that gas is gone and should go for anual maintanance charge as it would cost less and would cover annual maintanance. I thought it as beneficial and gone for it and purchased it on 26th March 2015. He said to call to service center on 4th. I logged a service request on 4th of march. I dint received any call from technician till date. When...

I am writing this after being very frustrated by Hitachi services. I must congratulate you for getting this achievement "Worst service provider". I had purchase Hitachi Ac seven months back from your dealer Adonic electronics- Gandhi path, Vaishali Nagar, Jaipur. There is some technical problem in AC and AC is in warranty hence we called Adonis for sending technical person. They said they have told Company to send one person tomorrow....

RESPECTED SIR / MADAM MY NAME IS ANKIT GUPTA. I HAVE GONE THROUGH WEBSITE OF HITACHI INDIA (http://hcserve.com/frmwebcallmaster.aspx) COMPLAINT REGISTRATION PAGE AND REGISTERED COMPLAINT ABOUT MY 1.5 SPLIT AIR CONDITIONER FOR SERVICING MY AC, NOT ONE TIME BUT THREE TIMES AND MY COMPLAINT NO IS FIRST TIME - [protected] SECOND TIME - [protected] THIRD TIME - [protected] AND I ALSO CALLED THEIR LOCAL HITACHI SERVICE CENTRE AT GWALIOR...

Hello, I have bought Hitachi RAU318EVD FMS Thorugh Online Via ebay, And registered installation service request on 31st march SR # [protected], with Name : Samir patel . This request is not completed today after 7 days, every day I am calling the local (baroda # [protected]), they said Morning, then evening just giving false commitment... And your customer care number is always closed[protected],[protected], , , I...

Dear Sir, We have purchase two numbers of window AC at Golmuri Club sales exhibition. Wide Order no. jam/sales/111. dt. 14.03.15.Model No. RAW518KUD.5star. and paid by cheque no.857155 dt. 15.03.15 Amount Rs. 54500.00 of canara bank. The same has been not supplied till date....

Respected Sir / Madam, I had purchased a split Ac 1.0TR HITACHI I CLEAN INVERTER COOL ONLY - R410A - RAU012ITEA, Invoice No 2124/1415/12392 from Khosla Electronics Pvt Ltd ( 371/1, Diamond Harbour Road, Behala, Kolkata – 700034) on 16th October 2014. From the date of installation, I had faced a lot of problems like lot of sound coming from internal unit, a lot of vibration in external unit etc which is quite unusual. After facing so many...

I HAD PURCHASED (3 NO.) HITACHI SPLIT 2 TON AC KAZE IN SEPTEMBER 2011. ONE AC HAVING COMPRESSOR PROBLEM. AS IT IS 5 YEAR WARANTY. PLEASE PROVIDE ME SERVICE. AS YOUR LOCAL DISTRIBUTOR NOT GIVING US RESPONSE FOR THE SAME. REGARD JATIN SHOE WORLD DOMBIVALI [protected] [protected]@gmail.com...

SPLIT AC PURCHASED ON 28.3.2015 AND LODGED REQUEST FOR INSTALLATION VIDE REQUEST NO.[protected]. DESPITE REOEATED TELEPHONIC CONVERSATION WITH OFFICIALS, AC IS STILL NOT INSTALLED. I AM HEART DECEASE PATIENT, BUT THERE IS NO RESULT FROM HITACHI. KINDLY ARRANGE TO TAKE IMMEDIATE ACTION. THANKS...

I bought a new Hitachi 1 ton split ac from Vijay Sales, Infinity mall, Andheri west 5 days back and ever since i have been waiting for the hitachi technician to install the ac. Its been lying in a box in a corner of the house. Every time i call Vijay sales and Hitachi they assure me it will be done and that the request has been made but still its not been done. I have asked Vijay Sales to take the ac back but they have again assured me that...

we have purchased ac machine vide registration no.[protected] ajendra sharma mob.no. [protected]. ac machine received at our home but not installed till today. we have contacted at[protected], 5115701 but there is no response taken. pl install the machine today otherwise lift it from our home, so we can purchase from other company....

S Kind Attn : Managing Director/ Chairman Dear Sir, This is to inform you that I have purchased Five Star window AC, HITACHI model RAV 513 HUD, wide invoice no. DC/R-0541/ 2014-15 from M/s Electronic Paradise at B-1/ 626, Janakpuri on dated, 27 april 2014. I regret to point out that the subject AC was found defective right from the beginning. On my complaint in may 2014, your engineer visited and inspected the defective AC....

After a number of gentle remainders and request there is no proper response given by your team I just cant think of such a disgusting service provide to the customer about your product. I would like to bring to your notice if no action been taken on this further legal action will be taken on this incident. Reg. No. [protected]...