Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

I am very sad to writing you this letter .I have purchased an air conditioner from Neha Electronics on 7th May 2014, after few days Ac was not working properly it became noisy, after that it was not cooling after registering my complain technician came but he could not give satisfactory solution I told the technician while he was attending the complain that it is not cooling well he told me that don’t worry it will work, but after two days...

Hello- I bought a Hitachi Air conditioner Model No. RAU323HUDD Sl NO. SE140DD8245. The air conditioner was not properly installed. Water is dripping inside and also we found that the outside unit is not clamped with the screws. It is moving from the place. We raised a complaint and our complaint No. [protected] - the complaint was raised on 20th June 2014. So far no one attended. I called them also twice once on 23rd June and another...

I bought a HITACHI 1 Ton capacity Split a/c on 22-June-2014 for Rs.34500. It was delivered to my home & installed on 23-June-2014. While showing demo, the executive told, it will take some time to cool the room at the first time & left with a installation cost of Rs.1000... From then on, I am struggling with that Stupid A/c with different modes of Operation.. It was not cooling the room even I kept it running for 6 hours continuously...

We purchased 1.5 Ton Airconditioner from Chaudhary Enterprises, Chaudhary Market, New Haridwar Road, Roorkee 247667 on[protected] with following details: Machine no. 040D13815 Compressor No.[protected] Fan Motor No. DDG107108 Model RAA 18 CP 14 The Remote of this AC is not working. Kindly advise how to and from where to get a new Remote Control for this AC Dr. Vinay Kumar Nangia Professor 60/2 IIT Roorkee Roorkee 247667 Uttarakhand Mobile...

Sir;we purchased window ac from SACHDEVA ELECTRO SALES;SAHARANPUR and when we told him for service of ac after few months he sent his worker...Worker started service and completed within 5 minutes by just cleaning filter in front...When we told him he replied service is of minutes only...Our model no. Is RAV518HSD...I am from Saharanpur(U.P.)-247001...So please have a chat with dealer and take required action. ......

I am an Hitachi AC user. I had bought window AC in 2011 from Croma, Greater Noida with extended warinty On 11th June 2014 the AC stop working, and I called your toll free no and registered a complaint, no [protected] The technician came on 18st June 2012 and informed that there was a gas leak as well some party need be replace (Cooling coil, Motor and some other part )and they would have to take the AC to the workshop, but as on date...

SIR.


I have purchase as AC HITACHI ON 18 JUN2014 FROM M/s Ashok Electronic and got installed on 19 Jun2014 by Vasundhara service centre. They open the in door unit supplied with it. Length of cable is just 1 feet long, which is insufficient to reach stabilizers. Length of cable should be minimum length of 4 feet so that there is no joint in between stabilizer and in door unit. I hope that you will realize the point.br...

Hi, I am an owner of Hitachi Home Air Conditioners and a very loyal customer. I used to trust Hitachi as a brand blindly until my recent extremely pathetic experience with Hitachi. I had called up Hitachi Dial-a-Care to get one of my Hitachi Window AC with model number RAV019EKD serviced during the onset of summers. My request was served by Mr. Aasim from Big Superior Aircon, Vasundhara, Ghaziabad on 25/04/2014 against call number...

Upon scheduled inspection of the 2 Ton Hitachi Window AC installed at my residence, on 26/03/2014, I was advised by Hitachi Authorised Service to go in for recharging of gas in the Unit. I was told that the Unit will have to be taken to the workshop for the purpose and will take around a week. I was also told that the Company guarantees a performance o[censored]nit for three months (against gas leakage) once the gas refill is done.

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Dear sir,

I had bought a 1.5 ton hitachi window ac in april 2012. Now after two years ac starting low cooling.I booked my complaint on hitachi customer care on 6th june, there representative came on 10th june and said there is one spare parts (Some front grill) and gas is required for ac.He told us they will took my ac and repair it in one day.

Now its been 11 days no body come after that and the customer care...

I have purchased 3 door invertor refrigerator from your franchise at Bathinda just near about a month ago.But just after 10-15 days I have lodged the complaint with your dealer and service centre having Land line No.[protected] bathinda.But repeatedly requests my complaint is not attended .
It is highly requested to do the needful at your earliest, as I have hardly managed to purchase the said refrigerator.
With Regards.br...

I feel cheated as within a year of having purchased 1.5 tone window AC (5 star) i could see less cooling issues .When i raised it to their teams requesting visit for service, no one came, despite my call and email to call centre . Now they are saying that they would arrange for visit if i pay Rs 550 or more as applicable, i said yes, despite that, i am yet to see them .Sad part is they did not respond to mail that i wrote to their customer...

I have bought Hitachi make refrigerator on 15.06.2014. Refrigerator installed by company's engineer on 17.06.2014. from 18.06.2014 refrigerator is not working. on complaint to service station of Hitachi, engineer comes to see and inform me that a mojor PCB in side refrigerator is non functional and this part is costly and at present not in store and it take at least one month to repair it. As the refrigerator is new one not fanction a sinle...

i bought a hitachi window a.c model no.RAW511KUD in april2014 and just after one month i am facing problems with it of excessive noise and no cooling i lodged the complaints twice with the company with my registration no.[protected] and[protected] on 8 june and 12june respectively, servicemen came and said that there is a problem with the compressor and all the gas got leaked, also that there was a copper wire attached to it which caused...

i am ankit garg from kaithal(Haryana). i had purchased new "hitachi ace invertor 2ton" from modern electronics kaithal haryana.from the first day of installation the machine is not working. i had complained three times on the hitachi customer care number. they said within 48 hours the complaint will be resolved and their engineers didnt even come till today after 12 days of complaining. Sir please look into the matter and relie[censored]s from suffering..and...

The 73 Nos 1.5 TR Capacity Split AC units are purchased through DGS&D vide invoice number 8328 and 8329 Dated 19.07.2013. The Free Servicing of Split AC units and replacement of 10 Nos Faulty compressors are still to be replaced by company. The complaint is already registered through voice mail. So please doo needful so the services of Telephone Exchanges not affected Badly....

I am pretty much frustrated with the after sales support of Hitachi. despite the repeated complaint's I am still struggling with the compressor problem of my AC. after calling up the customer care daily engineer visited after 7 days & was not able to resolve my compressor problem. My compliant numbers are [protected], [protected] can any one guide me how to move forward & share the escalation matrix or the forum where I can raise...

Respected sir/ma'am, I am Aditya Chanana, a student of class tenth. I am writing this email to you regarding the series of problems I am facing with my Hitachi air conditioner which was purchased on 10th April, 2012. The details of the air conditioner are as follows... Model No.: Hitachi Summer QC RAV518ESD (as on invoice) As soon as the air conditioner completed one year, it started to make high levels of noise, This noise has...

They might be saying that in India, Hitachi is now best selling ACs but my experience with them after sale service is extremely pathetic. I mean I am so much frustrated with their service that if I could get a chance I would give a very tight slap to Hitachi's Service center guys.

If anyone is reading this comment, believe me, I am Hitachi's customer from past 3 years, but getting a service request completed and specifically...

Dear, I am Rakesh Kumar and i was purchased a window AC on 02/06/2014... but when dealer fitting a in our home then your grill was break ... and i also given a compliant same date on customer care and reference no is [protected] but still their on action against to change a grill Regard's Rakesh Kumar...