Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

I have made a payment of Rs.3260/- against AMC on 16.10.2014 and have been requesting for extending the service till date. Not even once they have provided the service in the last 5 months while according to the contract it is to be provided 4 times in an year. Inspite of repeated attempts to reach them they either reply to attend to in a day or 2 and never bother to approach too. Its been highly unprofessional service by New Bowenpally,...

I have bought hitachi AC from their authorised store after a month that AC broke . I m continuously complaining till date and my AC is not fixed till now . Their mechanics visited some time but unable to fix it . And I contacted their service Center representative several time even contacted their customer support for a replacement if they are unable to fix it but they ignored my complaint every time . I m really frustrated by their services...

Sir,
I Shree Bhagwan Jain brought a refrigerator of your company MODEL NO.- R-ZG470END1- (GBK) on the name of my firm OSWAL TEXTILES on 23rd of Janruary from Spark Digi World, but from 5th of november i am having two problems in the refrigerator.

1. The door gasket has shrunken from right upper end of the bottom door despite of being in contact with any hot materials.
2. The body of refrigerator gets heated up...

With regards to my Hitachi 1.5 Ton Window A/C No RAV 518 HUD purchased from M/S Sadana Electric Stores, Aliganj, Lucknow on 16/04/2014 via bill no 9186; I would like to draw your kind attention to the following issues. 1) During the first installation the mechanic fixed the outer body not on screws but by hammering nails into the wooden frame which we came to know when we tried to uninstall the A/c during my transfer on 04/10/2014....

Dear Sir/Madam, With regards to my Hitachi 1.5 Ton Window A/C No RAV 518 HUD purchased from M/S Sadana Electric Stores, Aliganj, Lucknow on 16/04/2014 via bill no 9186; I would like to draw your kind attention to the following issues. 1) During the first installation the mechanic fixed the outer body not on screws but by hammering nails into the wooden frame which we came to know when we tried to uninstall the A/c during my transfer on...

Refrigerator cooling not working, Complaint made, engineer visited thrice but not able to rectify the product. Please arrange to replace the refrigerator as i am fed up with this product now. Bought it as per reputation of Hitachi brand but now repenting. Immediate refund or replacement required. No response from customer care now. Please call back fast at [protected] and at email [protected]@gmail.com. thanx ALok...

We had lodged a customer complaint with Hitachi India Complaint#[protected]... After that we must have called atleast 10 times and only thing we get each time is an apology and an assurance that our complaint would be handled the same day. This is the worst possible after sales service I have seen in any consumer goods / service provider. I would like to know how can a company with a name like HITACHI provide such pathetic service on...

This is to inform you that I made a request for re-installation of my Hitachi Split AC vide request No. [protected] dt. 18/09/2014. Against this request, Mechanic Farmaan from Babylon Engg. Co., Delhi (Authorised service centre of Hitachi) installed the AC on 26th Sept 2014 and charged Rs. 1500 (service)+750 (for 3' additional pipe) = 2250/-. To my disappointment, when I operated it in the night of 27th, lots of water accumulated inside my...

Sir

we have registered the complaint of our ac to hitachi customer complaint portal vide complaint no. [protected]. It is almost 10 days back matter, So far we have not heard even a single word from hitachi company

what should i do ?...

Hi, I had bought a hitachi window (RAW312KUDI) air conditioner in 12, april 2014 and it worked fine for 3 months . I had complained hitachi for low cooling problem in my air conditioner on 18th AUGUST 2014 (complaint no [protected]). The complaint was done and the Engineer came and said that everything is fine. I faced the same problem after ten days when ac have zero cooling and i again made the compiant no [protected] on 26/08/2014.A...

Hi, Just bought an Hitachi Ace Inverter AC (1.5 Ton) from SA Conditioning, Bopal, Ahmedabad. There should be a plastic or metal grill/mess to cover the outdoor unit compressor coils/fins, but that was not provided in the box. I have never seen any outdoor unit without this plastic or metal grill/mess. When I was trying to call Hitachi customer care number mentioned on their website nobody was responding on both numbers. I...

I have a Hitachi Refrigerator since 2008. Few months back, the compressor gave away. After tremendous follow up, the compressor was replaced after 35 days of complaint. Since a week, as it appears, the new compressor has again failed. I am really amazed at the performance of Hitachi customer support group. I am based in Mathura, (UP). I am hopeful that Hitachi will at least respond to this complaint....

Hi am using the 500GB harddisk form the Hitachi S/N 71GGLB8C my disk didnt read and i couldnot retriive my valuable information from this. so i would like to request you suggest me the ways how could i resolve this problem. The device when connected in compter shows the device connected in the USB Port but it doesnot load in the my computer. Pls provide me the assistance to get those datas from the device. Pls waiting for your response...

My 1st complaint for my ac which after doing is leaking and not working on complaint to dubeyji of trucul has not responded for last one week. My 2nd complaint for other ac has not been attended since 29 th of August .the information regarding completion of complaint has been sent by SMS when actually nobody attended.on repeated calls to call centre of hitachi sicnr last many days nobody has neither called or attended the complaint. Pl...

I am having one 1.5 Ton split AC of Hitachi. On 01.09.14 I gave complaint to their customer care number ([protected]) regarding water seepage from the indoor unit of the AC (complaint no. [protected]). Next week nobody turned up. I again talked to their customer care number on 08.09.14. They told that they will take care. Nothing happened. On 10.09.14 I talked again to the customer care number. Same reply. Then I took the phone no. of Vizag...

I made a AC service request ([protected]) on 22.08.14, which remain unattended till 05.09.14 on sending an email the same day I received a call from there authorised dealer in Vadodara Rg's that the request will get attended by 06.09.14 following which I received a message from Hitachi that the service request is closed, however no service was provided on 06.09.14 and on showing displeasure I was told by dealer arrogantly that have your service...

Mr. SHOJI TSUBOKUTA Managing Director (DIN[protected] HITACHI HOME AND LIFE SOLUTIONS (INDIA ) LIMITED CIN - L29300GJ1984PLC007470 Office Address: 9th Floor, Abhijeet, Mithakhali Six Roads, Ahmedabad: 380 006 Residential Address: B/203, PANCHAMVRUT, , BEHIND AKASHNEEM BUNGLOWS, VASTRAPUR, AHMEDABAD, 380053, Gujarat, INDIA Dear Mr. Tsubokuta, I wish to start with my brief introduction. My name...

I had purchased Hitachi refrigerator with unit serial number [protected]. Registered mobile number being [protected]. My first complain was registered around June second week for the problem. Unskilled technicians from the Chennai branch had visited us and taken the fridge for one week to their workshop telling gas leakage. I got the fridge and the problem still continued, so raised repeated complains and sent mails to the customer care department....

Hi, I bought a brand new Hitachi Refrigerator on the 9th of May 2014 (Model: SG37BPND GS). This hitachi product is registered under the name of Mr. Navneet Gupta (Contact No. [protected]). I have filed repeated complaints to the hitachi customer care. Over a span of 5 months. I have repeatedly had several "senior" technician come and "fix" the issue which resulted in no improvement of the refrigerator's cooling. The produce we store...

Filed a complaint for non cooling of my concealed split ac 2 ton. From hitachi no body responded but I got a call from mr Dubey who was from trucul inc d48 sec 10 noida that he is from hitachi and he has been given the job .so he started the work .he said that the cooling coil needs to be changed asked for Rs 7500 for the same then probably he repaired the old coil and fixed it. By this time I realised that I am being cheated by this company. He...