Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

i gave a complaint in the month of march regarding my 1ton A.C as there is no cooling. the technician came on 2oth of march and told me that as there is gas leakage an d they would come within 2 or 3 days and fill the gas.as no one as come i lodged a complaint [protected] on 25th of march.there was no use so again i called them for reminding they told me that there are going to come as soon as possible but in vain.so i would like lodge a...

Dear Concern

I am owner of jewelry shop in reputed market of Mayur Vihar phase-1, due to improper installation of split AC 1.5 Ton which is accepted by your service executive in written; and i am loosing my customer base as customer stating me that how greedy you (Gyan Chand), repair it asap; floor of AC will down on people while entering in shop... no one providing proper solution..no one in senior management want to talk...

I bought 2 hitachi airconditioner (big mistake) in 2012. Both the ac's have been performing very bad since the time I bought it. Everytime we have placed complaint we have had some one come and see the ac's and saying AC's are working fine after doing some tweaking. Not at all happy. Our money has completely gone down the drain and I have been not getting a good response from Hitachi. They dont take ownership for all the products of Hitachi....

We have purchased hitachi ac kaze plus rau7318htd from shop at anukul electronics vide bill no. 2324 dt. 14.03.2013. After so many remider, local authorised person has not provided free services.


From sanjay kochar
35a hatiram darwaja mohan talkies, ratlam
[protected]@rediffmail.Com...

I am Sonal Mehta, i have use scooter golden beige, chassis Id No. MCDND1B1VA!H43115, Engine ID No. : PEE - AH325087, Key No.: 3673, Batter Sr. No. : 035356, Dealer Code : DH090. Vehicle No. GJ-16-AN-6082. This vehcile purchase by Mr. Abul Rahibhai on June 2010 after Aug 2010 i have purchased. I have Service at Bharuch branch of "HITACHI MOTORS" on 18.01.2014, that time company has given Rs. 450/- & company told me your...

We bought a HItachi fridge R-T350ENDIK[protected] litres in Aug 2012. We noticed only later that a flimsy plastic tray screwed on at the back kept filling up rapidly with water and overflowing. We complained twice, IBy June 2013 we were having to unscrew this tray, empty it and screw it on again EVERY THREE DAYS.We removed the carpet next to the fridge because of the constant overflow. In June 2013 the technician who came told me there...

Hello sir,

I have bought AC from Croma on 16-Sep-2013. bill no is SLF02A0040300.


I was given assurance from tata croma that installation will be done before 19-sep-2013 . and that is why i took
followups on 19-Sep-2013 but at the end of the day installation not done.

My frustation level becomes so high.

Why we choose standard AC like hitachi ???? because we get...

I shyam sunder r/o 202 A new roshan pura najafgarh had bought an Ac of 1.5 ton split from Hitachi. It worked well and i was satisfied too.But from last one month it makes a lot of noise and when i contacted the customer care they send the executive. The executive told me that it need service and the service was done. But the noise was there too. On third day when i again complained the executive came and told me that the AC need to fill the...

Dear Hitachi,

Sincere request, if you are not able to handle calls and complaints of customers then please shut your company.

Your customer care & service centres are so lame that they can't even repair a AC in 5 days and on top of it no return calls to customer, even you can not provide stand by units to customer.

I think i made biggest mistake of my life buying Hitachi AC, LG Home Appliances...

I bought an HITACHI AIR CONDITIONER - WAC-1.0 TR KAZE PLUS - RAW511KTD HITACHI WINDOW AC on 07th April 2013. The AC was installed by M/s Nutan Electronics, Dilshad Garden, Delhi - 110095 from where the AC was purchased. After installation the AC was making a lot of noise for which a complaint was lodged by me on 19.04.2013 with the customer care. A complaint which was registered on 19th April was attended by HITACHI PEOPLE on 20th April....

I have been facing Noise issue with my Hitachi Window AC since day 1. I have raised several complaints for the same however engineers visit my home and do quick fixes which never fix the problem permanently and every next week I use to face unbearable noise problem. Since this is manufacturing defect my window AC should be replaced. Hemant Tewani...

sir, i have purchased 2 1.5 ton split ac on 02/03/2013 bearing model no-RAU518HSDD/2012 from NEW DUTTA BROS.,P.O.HINDMOTOR,HOOGHLY,712233.since then it has been malfunctioning several times.sometimes the valve & nut inside the machines were broken for which hot air was coming out of them.next time the motor inside it was defective & it was being repaired.again the transformer & circuit was defective for which the ac were not...

I registered a complaint on 8th Aug 2013 7:04 AM (REFERENCE NO__[protected] . It is about my Window AC 1.5 Ton. Its been 19 days now and my AC is still not working. I am so mentally disturbed now that I can suicide now. Why Its soo hard for Hitachi to fix there own AC. Does it really take 20 days to fix an AC?? I tried to contact you people via Email but i didn't get any response. I call your Customer Care and Service Center (mangolpuri)...

HITACHI has been my favorite for years but now i feel like being cheated, the management people at hitachi think of them-self like next to GOD which is very egoistic and enough shameful. i have a 1.5 ton window a.c, it is not working since last 20 days. i had given complain on hitachi helpline no mentioned on my a.c. i havn't got any help yet except the complaint no i.e.[protected]. I have the voice recording the person argued with...

The Service Request number is – [protected]
Machine Details:

Model :RAV018EQDZ1
Model Desc. :WINDOW AC - 1.5T CLASS HITACHI QUADRICOOL (TM) - R
Purchase Date :06/04/2010
Purchase From :DATA CONVERSION
I made a complaint for my Window AC on 5 August and since then it is lying in the service center. How will I get my AC back? Almost 15 days have passed and no response has been received.Help...

Our split AIRCON has been leaking since June 2013. The company has NOT resolved it , even though it was in warranty. Additionally , their technician Mr Dalip who visited damaged another addiional AIRCON while trying to check something. The supervisor Mr Kuldeep at Gurgaon or Anil Nagar do not respond to our messages. We have been writing and calling to follow up to their Gurgaon, Delhi and Ahemdabad centres. Mr Dharam at Delhi office offered...

we have hitachi split ac 1.5 ton . we have never
got any service of machine as promised by dealer at time of
purchasing. however on 29 june 2013 it stopped working altogether, so
we made a request no - [protected] , for immediate attention . Even
calls after calls, no one respond or bother about our need for
repair and service of machine . so now what should i do ?...

Hi,

I bought a 5 star Hitachi 1.5 Ton split AC 3 years ago. At the same time I also bought a Whirlpool 1.5 Ton AC.

I did not invested any single amount on my another AC after installation as it is running very good till now but i have wasted so much money on my Hitachi AC.

For hitachi AC, My switch plug always got shocked after few days even though I have stabilizers, MCB etc installed in my house.br...

HITACHI REFIGERATOR –DON’T EVER BUY THIS PRODUCT
I have Purchased a Hitachi Fridge worth of Rs.40,000 in year 2010 and
Within 2 years started rusting all over the external surface of the fridge.
Paint is coming out from many places. When I reported the problem to Hitachi service centers, they told me that it can happen and you have to pay and replace the fridge. Also they told me that its manufactured in Korea...

Poor service
I purchased a 1.5 ton w ac from hitachi 2 years back
Now motor has broken diwn
Hitachidoes not listen to cutomers voice after the waranty period
We buy hitachi after paying 20% higher than the peers for the sake of service
I reqest the cutomers not tobuy the hitachi products in india
They are the cheaters...