Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

I HAVE PURCHASED HITACHI REFRIGERATOR IN DUBAI UAE IN THE MONTH OF NOV 2009AND THEN BROUGHT IT TO INDIA IN DELHI . THE REFRIGERATOR WAS FUNCTIONING WELL FOR ONE YEAR BUT SUDDENLY IT DEVELOPED SNAG AND STOPPED FUNCTIONING AND WE LODGED COMPLAINT TO HITACHI INDIA AT THEIR SERVICE CENTRE AT KIRTI NAGER,DELHI.THE COMPLAINT NUMBER WAS [protected].THEY VISITED OUR PLACE AND TOLD US THAT HEATING ROD NEEDS REPLACEMENT AND THE SAME WAS REPLACED WITH...

DEAR SIR,
I HAVE BEEN CHEATED FROM YASH CONSTRUCTION EQUIPMENT(CUST. CODE : 21488). I ORDERED A NEW TATA HITACHI MODEL EX200 ON 1.10.12 FINANCED BY MAGMA FINCORP LTD., BUT YASH CONSTRUCTION DILIEVERED ME A SECOND HAND, ACCIDENTAL MACHINE THAT WAS FIRST BILLED ON 31.8.2012 TO BISEN ENTERPRISES, WAIDHEN, SINGRAULI, M.P.. AND ONE MONTH LATER IT WAS SEND TO ME AFTER PAINTING AND REPAIRING, CABIN AND ALL.
...

Hi There,

I bought a HITACHI refrigerator 7 months back. At the time of delivery, there were some scratches on the door handle and also both the stands(front legs) were broken. As suggested by delivery guy. I called cutomer care at[protected] and filed a complaint for the same (Complaint number is [protected]). Their service man visited to my place many times and took the damaged part and asked to sign the job sheet and assured...

1. I have purchased Hitachi Refrigerator(double door) from the dealer (Sachdeva Electrical, Saharanpur) on 1st July,2012

2.It wasn't functioning properly from the 1st day of purchase. Cooling wasn't happening at all.

3. I complained it to the dealer, he committed to send the technician next 48 hr.

4. He sent a fake technician(which was not from the Hitachi team) and that person did some...

I have purchased one 300ltrs Hitachi refrigerator on 28.05.2010. Day before yesterday it got some problem and stopped working. Made complain on the same day to customer service at Bhubaneswar but,till date noone came to rectify the problem whereas I have been informed that someone will come within 48hrs but all are fake.
Dont trust on Hitachi services or products....

Pathetic After Sales Service
Ma'am - No offense but please consider this as an Registered letter and forward this to the MD and the President of Hitachi India/Japan (if required).

With all due respect, Hitachi dealer,customer care,after sales service and technical/service engineer(s) are all fake and nothing else but bunch of liars, whose job is to lie over the phone and play with the customer emotions.
br...

I have purchased the Hitachi Twin Motor Air condition in the month of May'12 from the Vijay Sales Corporation and since then i am facing the major problem in term of cooling and functionality..

We keep our A/C in 16 Degree temperature for the whole night and the room size is 12*12.

We have raised so many complaints to Hitachi center and no accurate response has been given by them..

Hitachi...

Pathetic After Sales Service
Sir/ Ma'am - No offense but please consider this as an Registered letter and forward this to the MD and the President of Hitachi India/Japan (if required).

i have registered a complaint on dated 10th of September 2012, complaint No.[protected].

but till my complaint not honored / completed. the customers care executive so rude to talk.

With all due respect,...

We bought the Hitachi Split AC on Sept 04, 2011. On the first day of installation engineer broke the flap. Then we started facing the problem of water leakage from the AC. It is almost a year now the Hitachi technicians could not fix the problem of water leakage. We logged many complaints and from numerous visits from the technical team from Hitachi the problem still persist. Below is the details of calls logged with Hitachi Service-desk....

I have bought Hitachi Split AC 1.5 (acecutout) within four months AC's motor was burnt and repaired by the company. But now there is another problem in its working the inner air vent(right to left) is not working and now I want the company to replace the not as I am not willing to get it repaired again and again in such a short duration under six months (buying till now).
The stabilizer they are using is much worse than...

sir i am hitachi ac user but i am not satisfied hitachi product servicas.
mujhe ac ki service krne ke liye complaint hitachi care me 30-07-12 date
ko ki thi jiska complaint no hai [protected] aur reg no hai [protected]
. mujhe response nhi milne ke karan mai 10 bar aur complaint kr chuka
hu hitachi care me lakin mujhe koi response nhi mil rha mai hitachi me mail bhi kr chuka hu ([protected]@hitachi-hli.com) lakin...

Reference : Complaint number in Hitachi :[protected]

I had purchased a Hitachi Split AC a year back in chennai, India . From then, for every 3-4 months I had raised a complaint about low cooling and the technician used to come and inform that the gas leakage is there and will fix it and go. Still the issue is open and now the one year free service is over, they again came and said the same gas leakage issue and will charge...

Sub Re:- Air Condition Kaze 318 K 3 DP

Dear Sir,

I purchased an Air condition purchased from Croma Sector 26 , Chandigarh vide bill No. SLF 02A[protected] Dt.[protected], which I got installed at my residence House sector 8 , Panchkula.

Sir, in the month of July the cooling got less and there was ice formation in it. I complaint to the Service centre and was given...

I PURCHASED 1.5 TON AC FROM GEM HOUSE JALANDHAR ON 05/08/11.
WANTED ONE SERVICE BEFORE EXPIRY OF WARRANTY AS AUTO SWING WAS NOT WORKING PROPERLY SINCE I BROUGHT THE MACHINE.
I HAD TO CALL AT LEAST 10-15 TIMES FOR SERVICE & WHEN THE PERSON FINALLY TURNED UP AFTER LINGERING ON FOR AT LEAST 7 DAYS, HE SAYS THAT THE MACHINE IS NOW OUT OF WARRANTY. THOUGH THE COMPLAINT WAS REGISTERED ON 1/2ND AUG 12.
SANDEEP ARORAbr...

I am having troubles with HITACHI 1.2 Ton Split AC from the authorized dealer. AC is barely 8 months old and it has already started giving troubles like gas leakage, no cooling. The 1st complaint logged on July 17, 2012 and it took them 9 days to come home and see the AC. After the technician came he said the coil has leakage and they the machine to service center in Goregaon, Mumbai. Also, its been more than 15 days they haven't solved...

Hi sir/mam

Myself Shivani Malhotra, I have bought Hitachi A.C. I-clean model on 7th-june-2012 from Bahadar Chand & Co. Hall Gate, Amritsar. Just two months are gone and From the very first day we are facing so many problems like leakage problem, cooling problem and noise problem too. Every time I registered complaint to customer care and 2-3 times their technician came to our house and said the problem is not recognizing...

I am writing theis in much despair about a Hitachi window AC(1.5 ton) i purchased on 8the June 2012 from ACE TECHNOMARK
details of thee purchase below
Dealer Name: ACE Techno mark, shop no 230, The Great India Mall, sector - 38A, Noida-201304
Purchase Date: 8the June
Inv No:754
Price: Rs33000/-


AC was installed in my home on thee same day, by a carpenter from thee dealer. I noticed...

sir, i have bought hitachi ac (split) in the mid of 2010 from arvind electronics prem nagar ambala city.....the ac is not working properly...i have lodged the complaint about ac to the owner of arvind electronics but he has not taken any action about it....i had also lodged this complaint to hitachi customer care..they said they will take action in 48 hours but still the problem is same...they have not come yet....the free services of ac...

I have 3 door Hitachi Refrigerator Model No;RS-31MVMD purchased in 2007. I had no issues with the fridge until last month. We shifted from Bangalore to Gurgaon.On June 28th 2012 the upper compartment of the fridge stopped cooling.I called the Hitachi Helpline on[protected] and registered a complaint. I had to follow up with around 10 call to have a engineer to come over. I received a message from the call centre stating that a engineer would...

i purchased a split ac from authorized dealer of hitach. its a just 2 months old ac and it has stop cooling from 1 week, i raised a complaint but no boday came from company, again registered a complaint after 5 days but still that problem has not resolved.
my first complaint no is [protected] and second complaint no is [protected],
either they have to change this ac or they have to resolve the problem.

looking...