Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

We bought a Hitachi 2tonnes window ac through your dealer M/S Ankur Electronic sector18 Noida 201301 on 4th July 2012. This was installed by the dealer itself. It started giving problems on July 18 after and was making terrible noises. We called the customer care and sent out a mail to customer care on July 20. After 4 days the technician visited and told there was a piece of wood stuck in the AC. After he left the AC again started making...

Hello,

I bought a brand new AC Twin motor from Rhythm House, Sec 18 , Noida on 14th April 2012 and did not use it .
I was given a demo at my house and I together with the engineer detected that that AC is not working properly.

I mentioned the same in the form given to me by the engineer 1 week before. 3 supervisor viisted the home, see the problem and say that You will get replacement but , no action...

I have purchased a Hitachi summer cool AC no. rav18 erd1.5ton from Shree-Vaibhav electronics Sahibabad on 4-3-2012 and within a month it stopped chill cooling.The technicians representing M/s On Spot Cooling firm - the authorized service center of Hitachi came and repaired the ac at my place. However again within one month of repair the cooling went off and after inspecting it the technician said that gas is just 40% filled, that is why it...

Purchased Hitachi Window AC from Smile Stores Kanpur model 5 star summer
s.no. 110D40128 in the name of V.K.Goyal, 2A/208, Azad Nagar, Kanpur.
Complaining since last four months to retailer, complaint has been attended
by local service center S.G.Marketing twice, only washing is done the problem
remains same and report submitted by him is OK.
When we have written to Hitachi Co. then again they have diverted...

This is a complaint against worst service of Hitachi..i regret of my decision of buying a Hitachi AC..
Last year i bought 1.5 tonne AC of Hitachi and because of some minor problem, i called service boy from hitachi for repair..though he rectified that error but in the process he broke the auto-swing flap, which he promised to rectify/ replace within a week. however no one turned up..
This summer again we made several complaints...

PURCHASED HITACHI SPLIT AC ON 29TH FEB 2012 FROM ASHA AND COMPANY CIVIL LINES ALLAHABAD. AC WORKING PREFECTLY TILL FIRST FREE SERVICE DONE BY HITACHI TECHNICIAN ON 11TH JUNE 2012. NEXT DAY PCB PROBLEM STARTED. SENSOR NOT WORKING. REMOTE IN PERFECT WORKING CONDITION YET IT WAS TAKEN AWAY BY HITACHI TECHNICIAN ON PRETEXT OF REPAIR AND NEVER RETURNED. PCB DISPLAY CHANGED SEVERAL TIMES OVER A PERIOD OF SEVERAL WEEKS AND FINALLY ON 7TH JULY 2012...

I purchased a Hitachi 1.5T AC from Croma Store MegaMall Gurgaon (Price 34090/-)
It was promised to be delivered and installed on 13th July 2012.
It was delivered on the promised date but the installation was not done.
On the second day 14/7/2012 when the installation was done, it was found by the Company represetative that the Compressor and the Air Swings are not working.
He immediately lodged a complaint...

Hitachi Window AC ( WINDOW AC - 2.0TR CLASS HITACHI SUMMER QC- RAV322ESD) Complaints & Reviews - Faulty A/C part since day 0
WINDOW AC - 2.0TR CLASS HITACHI SUMMER QC- RAV322ESD
Location: Paschim Vihar Delhi, India

Amit Lal on Jul 4, 2012
Faulty A/C since day 0
I bought and got installed a new Hitachi WINDOW AC - 2.0TR CLASS HITACHI SUMMER QC- RAV322ESD Window A/C from Hitachi Authorized Dealer...

I had purchased 5 ton air condition two years ago direct from hitachi company. We have been shifted in home now. My product is out of warranty. I had registered my complaint on customer care on july3rd 2012 and continously calling them since then. They have no follow up for complaints. my complaint no. is [protected] in the name of sushil singh. pls do something....

I have complained of no colling of my refrigerator on 23 june to hittachi customer care and after regular calls there enginier visited on 30 june and said that compressor has to be replaced he even took visiting charges from us even though our problem was not solved.since then no one is answreing about our complaint and the customer care persons are also behaving very roudly.. Today is 15. July its almost 22 days of my complaint and it has...

We bought our 2 ton Hitachi Window Ac from Pankaj Electronics Massod pur Vasant Kunj New Delhi on 18/ 3/ 12 . Its defective since we bought after many complaints & there visits they replaced the AC 2/ 6/ 12 but the new machine also had the same problem & they tried to repair it but worked for 2 days only & of no use the problem still exists . The knocking sound & as well the thermostat not working . There services...

Hi, I am Aditi. I bought a new AC from CROMA, Sector 22, Chandigarh on May 6, 2012. The AC got delivered on May 9, 2012. The piece which was delivered was damaged. I have logged the complaint so many times in Customer Care department but no response. I ave called in Service Center also but yet no response. Please help me...............

I bought and got installed a new Hitachi Kaze 3Star Window A/C from Hitachi Authorized Dealer – “New Pankaj Electronics, Shop No.6, B-6, DDA Shopping Complex Mayur Vihar Phase-1, Delhi – 110091 ( Ph[protected]”
The A/C was bought on 13May 2012, and was noisy from Day1 . I filed a complaint on 1st june, after which Hitachi engineer visited, did some fan adjustment, and claim complaint was resolved. A/c Started making the...

I have purchased one Hitachi 1.5 T Window AC (twin motor - 5 star), the purchase details and nature of the complaint and the sequence of events so far have been enumerated in the succeeding paragraphs:-

2. Purchase Details. The AC (RAT518ESD- 5 Star- 1.5 T Window) has been purchased from Vijay Sales, Delhi (Dwarka) - Invoice number78-DDW06-12SIAO 222 dated 27 Jun 12.

3. Nature of Complaint. On installation, I...

I bought Hitachi iClean Split AC 1.5 Ton on 29-Apr-2012, from Rythm House, Sect-18, Noida.
After one and half a month, its cooling started getting low. When we made a complaint registered on 25-Jun-2012, they said it will be attended with in 48 hours. 9 days have been elapsed and even after several reminders, no one turned up to attend the issue.

The problems that I see:
1. Rude call center staff
2. They...

I Purchased a Hitachi 2 litres A.C.(split) for my shop on 8th March, 2010 from M/S. Golden Refrigeration Co., kolkata. I had some problem in the compressor (outdoor unit) so i made a complain to hitachi service centre regarding the same on 30th may,2012, the complain no. for the same being [protected]. i was told that it will attended in next 48hours but till date there is no response nor did any technician visited....

Dear Sir
We are having a hotel in Asansol, West Bengal. We have purchased a Number of AC from your Distributor named "CHILLERS" from kolkata. We are facing a lot of problem against the product.
We are having Three(3) AC of 7.5 Ton out of which TWO(2) are not working.
We are having TWO(2) AC of 2.5 Ton out of which all are not working.
We are having TWO(2) AC of 1.5 Ton out of which all are not working.br...

Dear Sir

With respect I want to inform you that my AC is not working properly from the beginning. For that I complained to the customer care. My complain no. is [protected] dated 4th June 2012. But no technician visited my house till date. Every day I am calling the customer care & they are telling the technician will visit tomorrow. In local service centre no one is receiving the phone call. One more thing I want to inform...

Location/place: Auraiya(U.P.)
Name of company/service: Hitachi split AC
Hi
I purchased Hitachi Kampa Split A.C. in May 2012.From the day one i have been harassed and 2 months have passed I have not been able to use the A.C. for a single day. Below is the description of what happened in order:
1) The dealer provided the wrong fitting kit which had thinner copper tubes and the technician welded the pipe on ends to...

I BOUGHT HITACHI 1.5 TON SPLIT AC MODEL NO RAC018GPD ON[protected] . I HAVE PURCHASED THIS AC ALONG WITH STABILIZER FROM M/S KANDIONERS SALES PVT LTD. , MEERUT . SINCE THEN THE PCB BOARD HAS BEEN REPLACED THREE TIMES . IT COSTS ME RS 2000/- EACH TIME . THIS HITACHI PRODUCT HAS IRRITATED ME A LOT AND I HAVE TO INCUR HUGE LOSS ON ITS REPAIR AND MAINTENANCE. THE COMPANY SHOULD CHANGE MY UNIT , BECAUSE THE DEALER IS NOT PAYING ANY ATTENTION TOWARDS...