Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

I bought Hitachi 4 foors refrigerator from Relaince Digital on 1st April 2011. THe product was delivered and installed at my place on 4th April 2011. After 1 week o[censored]sage, we noticed a water leakage from the water dispenser installed on the door of the refrigerator. A complaint was lodged witht he customer serice centre of reliance. Their engineer visited after 1 week and took away the faulty part. After another week the same part was repaired...

I booked an Hitachi AC from Ace Technomark at GIP,SHOP NO. 230,SEC 38A NOIDA,PH [protected],[protected].Receipt no 1166-advance rs200/- and chq no 872487 icicibank,NFC for rs 65000/- dt 5/8/11.Karan Trikha ( mob-[protected]) the showroom manager promised us delivery on 6/8/11.Today it is 9/8/11 and still it has not been delivered.They have no explaination as to the delay.Pls advise further action.
regards
sujata...

MY SERVICE REQUEST NO .[protected] HAS BEEN CLOSED WITHOUT MY CONSENT AND SIGNATURE. THIS IS HAPPENING FOR THE 5TH TIME THAT THE INR 50000 AC WHICH IS NOTHING BUT A GARBAGE IS NOT FUNCTIONAL, YOU DONT HAVE TRAINED PEOPLE TO HANDLE THAT, YOU DONT HAVE ITs SPARE, WHY HAVE YOU SOLD IT TO US. I AM GOING TO ESCALATE THIS ISSUE TO WHERE EVER I CAN. I NEED A ROLL BACK OF THIS PRODUCT IMMEDIATELY. PLEASE SEE THE MY COMPLAIN HISTORY IN LAST 1.5 YEARS...

I have bought AC two months before from HITACHI company .Company guys came for installation and demo. it worked only for 2 days after that there is a GAS LEAKAGE issue and they have service center in Dehradun(Sachdeva) only. The person is saying that installation is not done from my employee so i am not responsible. I will charge 1800 for gas.This is ridiculous.
My registered mobile number is [protected]....

The full complaint status is in the following mail content.Which is pasted below.Still AC is not working normal the fins motor is also not working normal.Please do the needful for changing the piece as it si having proble in each & every part .The other details are in trailing material

( Today your service engineer came for repairing he changed the motor ,AC statrt cooling & now it is under observation .Still fins of...

I purchased the Hitachi Air conditioner on 29 march2011.The AC became faulty in the month of may .I made a complaint on 13 May2011.The complaint no. was [protected].The complaint was attainded by service centre after more then 20 days.Again AC became faulty on 6jul11.for which complaint is made & complaint no.is [protected].The team came on 9jul11.& too the motor & PCB for change by commiting
that complaint will be closed...

We had purchased Hitachi SAC5326W from Reliance Mart Gurgaon on 11/10/2009 vide bill number 0077. Every year there is gas leakage. This year when we wanted to use AC it did not work.The compressor stops after working for few minutes. When we lodged complaint with Hitachi they told us since this has been purchased from Reliance they will provide service. We logged complaint with reliance and after days of follow up one engineer came but without...

I made payment for 3 window air conditioners to big bazar, liluah branch. After delaying the delivery for more than a month, they said that goods cannot be supplied. I took the matter to their customer care forum but got no positive solution from the company. Instead they sent the cheque (billed amount) to my house with a letter mentioning that the refund has been mutually decided. I sent mails to the customer care seeking written reply but...

To whomsoever it may concern...

POOR AFTER SALES SERVICE OF HITACHI split AC.

I bought 2 hitachi ace follow me split ac last year in the month of june. I have repeated problem with regard to the cooling and remote functioning ....

I bought the split ac 1.2 split for a cost of 33000 rs. In my recent complaint about the two units mechanics came and fixed the fault saying there was a gas leakeage...

Useless hitachi air conditioner which goes not work
I have bought a Hitachi 5star AC on the 17/05/2011, with a 7 day window it stopped working. No one came to repair it after registering a complaint with hitachi's call center. Even the dealer (Gizmos from audio voice DLF city center mall) refused to send any one to repair the AC.

Rgds
Akshay
[protected]@gmail.com...

I have bought a Hitachi 5star AC on the 17/05/2011, with a 7 day window it stopped working. No one came to repair it after registering a complaint with hitachi's call center. Even the dealer (Gizmos from audio voice DLF city center mall) refused to send any one to repair the AC.

I paid a local electrician to repair it. Again after 1month it has stopped working, and the same problem.

I am very un happy with...

We are facing problem of tripping the AC since we purchased our 3.5 ton AC. Every time it remains non-functioning and after hundreds of phones to local dealer MANORANJAN, Kota, a mechanic comes and reset it. He told that "Ye to aise hi chalega"
I am very panic after expending 96000 rupees to buy a hitachi produt and not getting services satisfactorily. Please look into the matter and resolve the problem permanently.
...

I had purchased Hitachi Atom 2T from its authorised dealer M/s FREEZE Engineering at Mahabalipuram. Within one year of its installation one indoor unit stopped functioning suddenly. I had lodged a complain with the dealer who had taken the electronic card of the indoor unit nearly two months back. Hitachi has also been intimated and received conformation to my mobile no. [protected] to rectify the problem at the earliest. Even contacting the...

I have purchased a new AC in Oct 2010. I have installed the said AC in April 2011. After installation i have realized that there was no cooling of AC. I have made several complaints in Hitachi customer care but our complaint was solved almost after one week. As per Hitachi’s technician the motor of our AC was not working. Now again the cooling is not there in our AC I have already made a complaint 05 days back i.e 29/06/2011 but no one...

NEVER EVER TRUST HITACHI IN LIFE THEY WILL NOT GROW ABOVE 5% SHARE IN INDIA

Dear Sir,

I was cheated by the name Hitachi "great japanese company" . I have bought hitachi ace AC(ACE 1.5ton) 2years back,

Every first day hitachi dealer cheated with not giving installation kit.
Second week gas recharged as it leaks
End of the first season machine starts making ice.
Second...

Filed a complaint for the compressor of Hitachi Air condition with their customer care helpline no 35324848. Complaint no [protected] dt 11/06/2011. Mr Shoaid from their Authorised Service Centre visited on 13/06/2011 and confirmed that Compressor need to be replaced. Also charged 380/-Rs as their visiting charges(formal receipt is there). Assured that by Friday i.e 17/06/2011 problem will be solved. when nothing is being done, I called their...

I bought two split AC of HITACHI(RAU410KRD 0.9 TON & RAU413KRD 1.2 TON)on 05/06/2011 from KHOSLA ELECTRONICS PVT. LTD. 110,RAJA S.C.MULLICK ROAD, KOLKATA-700047 Bill No. ac/13969.On 12/06/2011 as per sheduled men from HITACHI came for installation but after insalling the first one(RAU413KRD 1.2 Ton)they said the ac is not working and as it is SUNDAY it can only be repaired on next day.We called HITACHI customer care and after repeatedly...

Respected Sir
I Have using Hitachi Inverter Air condition since 10 month. i paid Rs.52000/- for that. but this model having manufacturing defect that it is being switch off at every one hour & this problem facing by me from the day of fitting to till the date. By having this defect in A/C it is restless to sleep in night and noon because it is so problematic to wake up after every one hour for switch on the A.C.
br...

Dear Colleague,
We had bought an Hitachi AC from Rg's Air Conditioning on 14th April,2010 in the name of Jitesh Dilipbhai Patni. We had made a complaint to Rg's Air Conditioning, vadodara on 3rd April, 2011 & secondly on 26th May, 2011 regarding our AC complaint which is till date not in a working condition. After the complaint, we were in frequent communication with Mr. Gautambhai, owner of Rg's Air Conditioning,...

I had puchased Hitachi Atom from its authorised dealer M/s Freeze Engg. here at kalpakkam last May 2010. Just after 1year the indoor unit suddenly stopped working. I had registered a complain No. [protected] with Hitachi for over 23 days but without any action. The authorised dealer has taken the PCB of the indoor unit to get it repaired by the company which has not been reinstalled. In this hot summer months my family is suffering. After...