Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

2ton split a.c. running actually not running in my home, for that i complain hitachi service center no.35324848 on 26th. of april but till today no one has approch us , from hitachi for this matter, whenever i called them they say postively today person will reach, but till today no one has come. the worst company i have come across. In this extreem summer weather we have to sleep without a.c....

Hi,
I purchased Hitachi AC in Ratna Fan house T..Nagar on April 24th 2011, When service person from Hitachi came for installation it has been found that outdoor unit has been damaged (Plastic holder). This has been reported to Ratna fan house (response from them is that hitachi will take care of this, confirmed by the hitachi service person). Registered complaint with the hitachi customer service, when service came he was asking...

mr.mahinder singh maan house add..f 1/9 model town...delhi 9 TO whomsoever its concern..i bought ac in 2006 which has occured with a compressor problem..n i launched the complaint on 24 april 2011..an executive visited n said that your ac has to be taken to the workshop..from that day that is 24 april no one visited again n i m totally fed up of giving call everyday..they...

Dear Senior manager ( Hitachi AC division):

i bought 1.15 ton split ac in march 2010 but its gas leaked after three months.i made complain on 25 april 2011. service agent reached at my home on 28.04.11 after many reminders.i started making request to mr. kuldeep ( mob:[protected]) time without numbers evertime the gentleman that gas would be filled in few hrs.status is same even after three days.ough/hitachi inspiring next...

Dear Concerned,
This is to inform that I purchased Hitachi Split AC-1.5 Ton in the month of April 2010-model RASO18HQDP Machine Serial No. SE-101bo8470 and Customer ID [protected]. And since long this is giving trouble like Swing making noise, Indoor unit vibrating a lot and all these complaint you can check from your database of Complaint Management system, Recently also complaint was registered Complaint no.[protected], where...

1)I BOUGHT A HITACHI SPLIT 2TON AC AND GOT IT INSTALLED ON[protected] AT MY SHOP ADD.-STUDIO SHEETAL,H-45,MAIN MARKET RAJOURI GARDEN,DELHI-110027.
2)ON[protected] I GAVE A COMPLAINT REGARDING WATER DRIPPING FROM THE INNER UNIT OF THE AC WITH HITACHI SERVICE CENTRE WITH REQUEST NO-[protected] BUT AFTER ONE DAY I RECIEVED A CALL FROM THEM THAT UR WARANTY PERIOD OF 1 YEAR HAS EXPIRED 2 DAYS BEFORE THE COMPLAINT WAS MADE.SO HITACHI WOULD...

To whom so ever it may concern

With Regret to inform you that we bought a New Window 1.5 Tonn AC Hitachi make ratings 3 star rating from M/s Anand Electronics Kalkajee New Delhi. I have been using Hitachi AC for last 12 Years and been working perfectly no complaints and no regrets about the Product.

We Bought the AC on 27.04.2011 from M/s Anand Electronics the problem arises with as per below:

1....

I deeply regret to bring to your notice on the poor response from the service department of Hitach India. I would like to bring to your kind attention that we had raised a complaint April 4, 2011 with Request No : [protected] to rectify my brand new AC which is not giving cooling effect at this stage itself. And till date there has been no response or action on the same. I had already faced huge difficulty from the dealer side to get the...

Dear Sir!
We bought a double door (390L) referigerator from Hitachi on 16.03.2011. To start with, I must submit that we kept waiting for company employee to visit us for installation but inspite of repeated requests through your customer care and the dealer, they turned after 07 days for the same. Presently, our newly purchased referigerator has stopped working of its own because of some electrical snag wef 23.04.2011. This time also,...

I BUY A BRAND NEW HARD DISK . WHICH IS NOT WORKING WHEN I OPEN IT . I AM CREATE RMA AND THEN GIVE TO SERVICE CENTER . THAY ARE REFUSED TO ACCPET DUE TO MINOR PHYSICAL DAMAGE . AFTER I SEND A PHOTOGRAPH OF DAMAGE PART TO HITACHI . THEY ARE SENNT ME APPROVAL FOR ACCEPTEANCE. WHEN I PRESENT DO SERVICE CENTER THEY ARE CHECK MY INBOX AFTER SEE INBOX THEY ARE DEMAD ME 200 RS . AFTER I DECLINE TO PAY MONEY THAY ARE SAY ME WE ARE NOT SATISFIED WITH...

Respected Sir,

We have new join in Hitachi at kadi at the date 18/04/2011 is this day We are completed our Training and after compeleted training at the date 19/04/2011 is our first day in company. we completed our B.B.A and now we are in Insulation Department in Company.20/04/2011 we get leave because we have to college for our degree certi. photo thats why we take permission for our supervisor. so supervisor say i have no...

Surprised about the high amount of victims caused by electricity in Thailand?? Just got a new fridge from Hitachi and found an unearthed plug "standard" fitted. I'm sure that this isn't manufacturs' standard but this has been done locally because no Thai institute is checking the norms, IF there are any.

update[protected]:

Asking the sales-man in the shop I got as an answer that everything...

dear sir,
I had bought a 1.5 Ton twin motor Hitachi window AC.
Its been 6 days that I have generated a request no. for installation of AC through the customer care service.
Hitachi vouches that within 48 hrs a service is attended whereas in my case its just vice versa. Furthermore, the AC doesn't cool the room as the condensor coils(at the backside of AC) dont get hot. I think the compressor does not work or there...

I have got two 4 ton casette ac installed at my home in allahabad.
The Ac is switched on an only the fan operates and not the compressor, the authorised dealer of hitachi was contacted but did not revert with my complaints. Now summers are at the zenith and the air conditioner is not working.Why should i buy a product of the company so big which cannot even provide full services?...

Respected Madam/ Sir,
Im a customer of Hitachi. i had purchased hitachi 1 and half ton window AC in 2005. and with in 6 -8 months i had a problem in the swing motor. so i complained to the service center in Kotturpuram chennai. they came in as per my complaint and said the swing motor need to b replaced. i waited for so long and called them several time and many service for the same AC had done but nobody...

I have purchased Hitachi AC 1.5 tonnes on 4th April, 2011 from Big Bazar, Tarnaka. The product was delivered to us on 6th April, 2011. Technician reported on 8th April, 2011 for installation but did not give a demo nor was he customer friendly. The room doesn't get cooled, and the AC is not functioning. After repeated complaints too no response from the officials. I strongly recommend that the piece may be exchanged as soon as possible....

We have purchased a Hitachi AC from Rhythm House Showroom in Noida, Sector-18 on 27th March, 2011 and it was told to us that it will be installed within 48 hrs. But till today i.e. 9th April there is no progress.
AC is lying at our house but Hitachi installation Employees are too busy in their personal work that they don't even bother to perform their duties.
Hitachi customer support and service is totally pathetic.br...

commplaint regarding of ac servie has been booked with hitachi call center no [protected] on dated 27th march but no response .again complaint has been booked on anothe call center no [protected] vide complaint no [protected]on dated 2nd april but no response.i think it is a harrasement from company side because they donot want to give the service to customer as told at the time of sales.

RP gangwar
[protected]...

I bought a top-end Quadracool 1.5 Ton window AC from Hitachi in February 2006 and took a consumer durable loan from GE Money for the same. In August/ September 2010 the AC started to create a lot of irritating noise. When we complained to the local Hitachi Service Centre (Sheetal Aircon) in Ramesh Nagar, they visited, took a visit charge of around Rs. 300 and informed us that the compressor had become faulty and needed replacement. We tried...

Further to my complaint no. [protected] which is been made on 28th of March’11 still there is no proper response from your technician person / service centre team, which is very pathetic

Kindly don’t rate your air conditioner as 5 star, in terms of service you guys don’t deserve to put even a single star.

What the hell is happening in terms of service team, who is taking care of the service team ????br...