Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

I HAVE PURCHASE AC OF HITACHI 1.1TONE FROM SETH & CO FROM SEC-7 ROHINI, SINCE FROM INSTALLATION ITS MAKING LOT OF NOISE, ITS UNDER WARRANTY INSTALLED ON 10/5/11.IHAVE MADE COMPLAINT 3-4 TIMES,BUT NOBODY LISTEN AND NOW THEY HAVE STOP PICKING UP PHONE. PLZ HELP ME OUT.

DR NAVDEEP CHAVAN
MOB-[protected]...

Hi,

I bought a Hitachi 1.5 Ton window Air-Conditioner machine on 30/04/2011, from Next retail shop at Lajpath Nagar, New Delhi, but from the day of installation the machin is not working, I put complain to Hitachi Customer Care for the same but no response, the complain# is [protected], dt. 09/05/2011, after so many reminders to Hitachi Customer care no one has come to attend the machine. Now I am totally out of control and...

Unprofessional attitude by Mr. Aman Verma & Mr. NIRMAL Singh.

1. A/c purchased on 5th May.FROM RELIANCE MART FARIDABAD
2. dELIVERED ON 7TH MAY.
3. 10 th May, up to 11.30 p.m Mr. Aman & Nirmal were bluffing.
4. Mr. Javesh & Mr. Das, take care on 13 th evening and sent some one to do the same.
5. 14th evening two unskilled worker came to my resi and destroyed my window's cover and...

Dear Sir,
I hope anybody from Hitachi read my mails. today your engineer (Prakash Contact no-[protected]) visit my home but not solve my problem. He told I have no solution. Your area manager (Mr. Yagnesh Patel Contact No-[protected]) not reply properly. He told what is your problem? I send person your home, my duty is over. When I ask for replacement , He told I have no solution. When I ask any senior of Hitachi person's...

I have purchased the air conditioner of Hitachi last year in September-2010 and now its not cooling properly since last 10 days and after so many complaint there is still no visit from the company to resolve the matter. Its the worst service standard I experienced....

I have bought 2 Ton and 1.5 Ton split AC from Trucul Inc Sector 10 Noida India dealer just 1 year back. As per Company rule i should get 3 free services. I have got call for first 2 service. My Last service was due on March end and i haven't got any call for service. Infact i have call dealer but no one came for service. In April again i call for service then service engineers came for service but he found that gas of both Ac are leaked....

Dear Sir,
This is my 3rd reminder regarding cooling issue of Hitachi air conditioner Purchased by me.I haven't got any response from your side.I am totally dissatisfied from your side.I had all ready given every information regarding my complaint in my previous mails marked to you.kindly look into this matter because iam suffering a lot by purchasing this product.

--- On Thu, 21/10/10, rahul roy <[protected]@yahoo.com>...

I bought 2 units(0.9TR & 1.2TR) of split a/c s from Mumbai & they were installed on 12/03/2011.
Initially 1 unit had some vibration problems, which the installation guy could not rectify, but next day the other guy could, just by positioning the condenser unit.
Well, from next night, I observed some abnormal sound from the condenser unit of another unit (0.9TR).
I stopped the unit & lodged the complaint next...

Extra POOR INSTALLATION of Hitachi Split AC

Even till 10.05.11 (by 2.15 AM-Nightm while I could not sleep due to hot whether and AC could not be started because of IMPROPER INSTALLATIONS

Ms Evangelina,
While it was nice to hear from you today, but your mail by mistake is saying date today and same time saying 06.05.11, while today it is 04.05.11 only.

I must inform you that even after your...

Lack of response even after giving complaint
I deeply regret to bring to your notice on the poor response from the service department of Hitach India. I would like to bring to your kind attention that I had raised a complaint on 30th April, 2011 with Request No : [protected] to rectify my refrigerator (three door 366 litres) which was not cooling within one year of its purchase. And till date there has been no response or action on...

hi,
im requested to all my friends, dont purchase hitachi air condition, poor se bhi poor service hai, im suffering from it from last one month& there is no reply frm there team.complaint no [protected]
Amit
delhi
[protected]@yahoo.in...

Dear Sir,
I own a Hitachi split air conditioner that needs service/repair. We have been filing complaints with Hitachi helpline every day since 3/5/11 (on some days 2-3 times) and each time we are told that service will be provided soon by their service centre. Till date nothing has been done. My wife and are suffering acute mental agony in this blistering heat, but Hitachi has shown nothing but a very callous attitude and useless...

Ma'am - No offense but please consider this as an Registered letter and forward this to the MD and the President of Hitachi India/Japan (if required).

With all due respect, Hitachi dealer,customer care,after sales service and technical/service engineer(s) are all fake and nothing else but bunch of liars, whose job is to lie over the phone and play with the customer emotions.

Actually Government should take...

Hi,

I had lodged a complaint of “no cooling” of my Air conditioner on 1st May,2011.The service request number is [protected]. At that time it was committed that the complaint will be attended by our engineer within 48 hours. As of now more than seven days has been passed but no one turned up or even called for attending the call. For the past three days I am continuously calling at call centre numbers but no respite. No...

I submitted a request on 1st May, 2011 for repairing my AC. The complaint # is: [protected]. I was promised that the complaint will be attended to within 48 hours. It's been 6 days and still nothing has been done. Every time I call the customer service, they promise that action will be taken and even after 10 calls to customer service nothing has happened.

I was given the Hitachi Area Sales/Service Manager Mr. Maninder...

I pruchased Hitachi Summer QC AC on 19.04.2011. Some vibration sound is comming from Ac. I logged compalint with vendor i.e. CROMA on 24.04.2011 but till date no body from the Company came to attend even after several calls to the Hitachi Customer care.

Hitachi has worst customer care. NEVER BUY ANY HITACHI PRODUCT....

I have been using Hitachi Quadricool 1.5 ton AC for last 2 years. This summer it developed some problem and didnt cool. I raised complaint [protected] on 24th Apr. The person on the line promised me that someone will address the issue within 2 days. Nobody called or came to fix the issue. I again called customer care on 26th morning. They again promised me that someone will surely address the issue. Again nothing happened. On 27th i again...

I have purchased air conditioner of hitachi make model kaze 1.5 spilt on 25/4/2011 from NEXT RETAIL SHOP MAYUR VIHAR. Inspite of my repeated call to remove the fault in the ac nothing has been done till today. there are many faults as stated below:-
1. The display system of indoor unit is not working since installation.
2. The cooling system is not working finely due to poor installation.
3. The remote is not working...

Sir/Madam

I Deepak Kumar Goyal, resident of B - 52, Molarband Village, Badarpur, New Delhi - 110044. I was in search of authorized service center of Hitachi hard disk from last four months, but i could not find the same, because my pruduct is in the under waaranty. Now, i want that where is the service center of Hitachi hard disk in Delhi. Kindly help me in this matter, i will really be highly thankful to you.

Thanksbr...

2ton split a.c. running actually not running in my home, for that i complain hitachi service center no.35324848 on 26th. of april but till today no one has approch us , from hitachi for this matter, whenever i called them they say postively today person will reach, but till today no one has come. the worst company i have come across. In this extreem summer weather we have to sleep without a.c....