Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

Myself is AGM in NABARD at Jaipur.I hope that my complaint is brought to the notice of right person who can understand the agony which I and my family are facing because of the non functioning of our AC since one month in the scorching heat of Jaipur.

I purchased a window Hitachi AC of 1.5 ton on 12th Jan'2011 from CHOICE COMFORT C-7 JAYANTI MARKET, M.I. ROAD, JAIPUR due to the facility provided by my organisation in...

I had given complain to Hitachi customer call center no.[protected] on 11th may 2011. my complain no.is [protected]. But no technician till date has come to solve the problem.everytime when I call to Customer care I am getting same reply that within 24 hours my problem will be resolved but its now more than 24 days.
My A.c is in warranty period.
So please do the needful for this.
Gautam Sinha
mb.[protected]br...

yesterday i.e on 07/06/2011 i had purchased a hitachi 1.5 ton kaze 3-star window ac. but since installation it is not cooling effectively and there is excess sound with the fan and the unit. also the compressor turns off automatically. i had made a complaint yesterday only at around 8pm vide complaint no. [protected] (ac being installed at around 6pm).the unit was purchased from an authorized dealer of hitachi. it seems to be of poor quality...

From:
PRAMOD B KEDIA
Ahmedabad

Date[protected] speed post

To,
Hitachi Home & Life Solutions (India) Ltd,
10th floor, Abhijeet,
Mithakhali Six Road,
Ahmedabad 380 006

Dear Sir,

Sub: Service Complaint in respect of Refrigerator 530 Ltrs, 2 Door
I have purchased 530 Ltrs , 2 Door Refrigerator – Model No R-Z530AND7KX-1 (Item...

I bought a Hiatchi split AC from Vijay Sales. Problem with Hitachi started from day one, when their engineers came to install the AC. There was a difference in installation price quoted by Vijay Sales and what Hitachi engineers demanded. I was harassed because of the communication gap between the dealer and Hitachi. The company is required to send someone for a demonstration however no one came for the same in-spite of repeated reminders....

I purchased 1.5 T HITACHI WINDOW AC Serial Number 100HO6275, model No 18EQDZI ON 20 Aug. 2010 from Referico, Cantt. Road, Lucknow. AC was installed on 21 Aug. 2010. Since its installation compressor of AC starts giving abnormal noise and trips intermitantly. The same was brought to the notice of the dealer who in turn sent mechanics on several occasions . They adjusted the AC but after sometime o[censored]se it again starts giving noise and...

The Hitachi Atom Split Airconditioner 1+1 purchased on 09.06.2007 having Model Number :RMC014END,Machine number :071D05237,Compressor number 4163T3178300 & Motor Number :[protected] Reported Malfunction on May,01,2011,and was attended by Official Franchisee of Hitachi
M/s Khyber Airconditioning company GHaziabad[U.P.].On 09.05.2011 the leaking unit,after repair at Khyber workshop at Ghaziabad was reistalled and charged with Gas.As...

I purchased Hitachi A/c Window 1.2T in the year 2010. I registered complaint/request for free service on 15.4.2011 (at your phone No.[protected]. I also received confirmation of registration number by SMS at my mobile No.[protected]. I was assured that engineer/service person will come within 48 hours. What to talk of 48 hours, no one has turned up till date (31.5.2011). Request you to look into the matter and get it solved as soon as possible....

I WANTED THIS COMMUNICATION MUST REACH TO THE CHAIRMAN / CEO TO KNOW THE
EXACT WORKING AND DEALING AFTER SALE OF THE PRODUCTS BUT COULD NOT DO BEAUSE OF NON PRODUCTION OF ACTUAL CONTACT NO> / MAIL ADDRESS BY CALL CENTRE

Dear Sir,

I would like to bring to your kind notice that I purchased a HITACHI 1.5Ton Split AC Model No. RAC518ERD on 8th May 2011 from M/s R.K. Vision, Khanna Market, Lodhi Colony,...

Sir

I have purchased a double door refrigerator of Hitachi made from Tata Croma Stores.

From the very first month of purchasing the refrigerator started giving problems and over the period of time it has been repaired a number of time. But it was never got fully functional even after so many no of repairing jobs performed by the Hitachi technicians.

Now its not working for last one month and even...

M/s Cooltech Corporation have supplied, installed and commissioned 2 Hitatchi make 11.00 ton ductable AC's at our premises M/S CROWN INTERNATIONAL, BEHIND SECTOR-29, HUDA, PANIPAT. The machines were supplied on 08.07.2009 vide bill no. 6538 of M/s Cooltech Corporation, Chandigarh. The same were installed and commissioned in october 2010. Since then the AC's are not giving proper service i.e., some times the remotes are not working,...

This complaint is about the HITACHI customer care service the worst service I have seen than any other brand .............
Because of their negligent customer is suffering !!
They don't care the customer at all they don't bother if customer satisfied or not.

This process of handling the customer should be changed NOW or it will be too late to keep surviving in current market for HITACHI with such service...

To whom so ever it may concern

With Regret to inform you that we registered the complaint for Hitachi AC with complaint number [protected] dated 30 april, 2011. I have to call customer care a lot number of times & by mistake if they pick it up they say that the representative will visit you tomorrow. I regret to say that the company is losing its sheen in terms of customer service.

1. Quality of the Products...

We have been facing issues regarding our Air conditioner for the past few weeks in our Hitachi 2 Ton Air conditioner.The after sales person came to our house and checked the whole thing.He said that it would require a replacement of compressor worth 11 K INR.Later when we cross checked with another electrician he confirmed that the capacitor in the AC was not working and it required a replacement of a capacitor worth 150 rupees.This is the...

Hi,

I purchased a Hitachi Split A/C unit from Nutan Electronics, Dilshad Garden, Delhi in November 2010. I got it fitted in my apartment at Dwarka and the Hitachi service person who fitted the A/C forgot to seal the hole through which pipes and cables are connected from outdoor unit to indoor unit. As it was winter that time, we did not use the A/C. Also we were out of India till May 2011.
Now when the summer started...

WE BOUGHT 2 HITACHI ACs ON 20-04-11 FROM VIJAYSALES {C.G.ROAD BRANCH-AHMEDABAD}. INTIALLY WORN OUT STAND WAS INSTALLED, BUT AFTER OUR OBJECTION THEY CHANGED THE STAND. ONE OF THE SPARE PART IS BROKEN, THE COMPRESSOR FENCE IS DAMAGED AND IS DRIPING WATER FROM THE INSIDE UNIT INSTEAD OF OUTSIDE UNIT. THE OUTDOOR UNIT IS ALSO SWEATING WATER FROM THE NOZZLE OUTSIDE. THE CONTRACTOR Mr.JAGDISH PATEL USED ABUSIVE LANGAUGE AND WAS VERY RUDE.EVEN...

I Shivangi joshi R/O I-27, 2’nd floor lajpat Nagar 1 had purchased a Split AC from Hitachi on the 23-05-10 through VIJAY SALES LAJPAT NAGAR , the same was installed at my place on the 26-05-10. The AC worked for 4 months and was then not used since it was winters. The AC was switched on this year on the 25-03-11, and it was not cooling at all. A technician from Hitachi had come to service the AC (Wasim Khan) and informed us that there is...

I have bought a five-star window AC being model number RAV518ERD on 10 April 2011 from Fairdeal Electronics (Raja puri) Near DWARKA New Delhi. Just above one months of installation the Air Conditioner has stopped working. A complaint with this respect was lodged within customer care on 17 may 2011 Vide complaint number[protected]. On the 18th morning I again followed up with customer care and requested to attend to the fault urgently....

I am very sorry to state that despite of repeated reminders on phone and by e-mail, he AC is still lying unrepaired at my residence.

Please advise the next level, where I can lodge a complaint and get it done.

Please confirm, at the earliest.

Today morning also I called up your call centre and the service station at Sanjay Gandhi Transport Nagar.

Hoping and praying for an early response.br...

I Purchased The RAV513ERD AC Of 1.1 Ton On[protected] Evening From Suraj Business Pvt. Ltd., Palam Vihar Gurgaon. And Today On[protected] The Installation People Get It Installed But There Is No Cooling At All. And They Are Saying That Due To Loading/Unloading Its Compressor Is Not Working. I Dont Understand How It Can Be Possible Since I Have Many Other Cooling Appliance At Home From Different Companies Like Voltas And LG And I Have Shifted...