Home Credit India Finance Complaints & Reviews

I already in relationship with home creadit since 5years recently in january 2019 i had a personal loan from your side with contract id ([protected]) contact number ([protected]/[protected]) now i want to renew the same with new one loan worth rs2lakh to need to close my current loan and use pending amount but your consumer care said i not had any offer in my profile so they not give me an loan i want to ask only one question when i had 5years relation with home credit my record also ask you that i had no bounce no late fee in my past loans so why you not give one more loan to me with same profile this behavior not expected from a big company like home credit
Kindly contact me on [protected] this number

What kind of customer satisfaction are you guys giving to your customers???

Out of 720 complaints only 39 complaints are pending... This is how you resolve issues... Without giving proper justification to the complaint..

It is so cool to tagged query as "resolved"... Your company's representative must have earned some incentive... He /she must have achieved some product target... But but let me just tell you it is not yet resolved... If you trying to reach your customer who doesn't have money to repay the loan... Who is not even earning 2k per month...
Ofcourse he will not answer your call... How can your company approves loan without checking salary slip or appointment letter or any salary proof...
That tooo 79k loan with a interest rate of 35% p. A. For a person who is not even earning 2 k p. M...
This is how your company make money...
Unethically/ without checking proper documents...

Your company has taken aadhar card as documentation... Your recovery agents come n and tell family members that if you guys fail to repay the emi they will take your tv and fridge (Did you guys took their permission when you paid 79k to my brother... Nooo right then you don't have any authority to trouble my family members or harassing them for any kind of repayment) you guys even know how the family is running the house...

What is your company's vision - approve loan without documents and then trouble/ use abusive words to customers family (Poor family members didn't even know about the loan thing)

Unprofessional #homecreditindiafinance

In my cibil report, it is showing that I have taken loan from you in 2015, which I never took, that is also saying that you have filed suit against me, for which I have no idea.
There is a confusion from your end which is hampering my credit score
Please have a look at the matter as soon as possible..
It is saying consumer loan on 1-9-2015 which is overdue by RS 19, 138.
I have no idea what is going on as I never took any loan from anyone in my life.
Please resolve the issue as soon as possible.

Dear sir,
This is my polite request to home credit finance indai that kindly wait till given date by me as i have been sending 25 days almost late just becasuse of my input. So i do not want to give any argue, i just requsting.. That please call me now when i wound not submitt my emi on date 08.10.2019 for the month of sep 2019.
So there is now only 4 emi is balnce out of 30.
I did under stand till today that whats the motive of company. Regarding this emi i have confirmed on your toll free request no... So inspite of any rewards. Company only try to harrassed. Any way these all thing is subjest of mamajment.
I just request to stop the call till date as i have promised.
Thanking & regards
Deepak jha
Id..[protected]

Dear sir, i like to inform to the executives of home credit finance that the comming emi of dated 12.09.2019 will be paid up now on dated 09.10.2019.
So please stop the calls till 9.10.2019 causes my work is survive i[censored]nnecessary they will call again and again. As per earlier request.. I have deposited my emi on dated 09.09.2019 for the month of august, 2019..
So now i will deposite my next emi on dated 09.10.2019.
Id.. No
[protected]
Thanking you & regards
Deepak jha

Home credit consumer loan [protected], this showing in my cibil report as settled, but they informed in mail as finished status, the are not updated in cibil buaerow, please look in to this matter, i'm seriously missing lot of benefits.

In this case i contacted with creditmantri and paid amount for resolving the issue, but they also not updated, and informed cibil.

And cibil report is mentioned as a negative account.

Please do the needful.
Thank you
My mobile number : [protected]
Mail : [protected]@gmail.com

My name is sayed sahid anwar. I have taken mobile two mobile loans on a difference of three months as there terms and conditions. I payed every installment on time but home credit charged me rs.295 six times, i. E, rs.1770 (Total) and deducted from my account for the months of april (Two times), may (Two times), july (1time) & august (1time). I want my money as soon as possible as i have done every payment on time without any delay.. Please take immediate action
Two loan numbers-[protected] & [protected]

Hi sir,
I signed my cash loan agreement on 22.08.19.at 11.30am submitted same day.
As per CCE.Darshana Mumbai team.

Sir amount is very urgent required due some loan repay.medical.and some Purchases...

On signing agreement on 22nd.i got call regarding document issue on 28th all 5 days you have been checking my document.

After contacting 20 to 25 CCE gurgaon, Delhi, Mumbai iam unable to contact disburse team.

My documents are cleared by darshana.CCE.

Kindly disburse at earliest loan [protected]...

Dear team,

I have completed the procedure o[censored]ploading the personal information as received the instructions on call.

For further verification i had to add by bank account details through net banking.

Nkgsb bank is not reflecting in your portal.

Request you to please do check & confirm on the same so that i can take the same ahead.

Thanks & regards,
Yogesh shanbhag

Sir,
I like to know that what is the difinition of commpaint resolved. Is this the diffinition that after getting a call of bhawana madum
(No was [protected]) as per her assurity i was satisfied but unfortunately today call are coming again and again and the last call was very bad as she talk me and threatend me that she will send legal notice while i never request to do not send legal notice i jsut requested for depositing date confirmation. Her name is krishna as she said.

So again i request that i can not deposite before 8.9.2019.
So please do not try to harrased.
Regards
Deepak jha
[protected]

Hi there

I purchase a royal enfield bike under the name of gurmeet singh and the contract no [protected] and i haven't received the noc against my loan even after several reminders. I am helpless ki dly share the soft copy on my email gurpreetsaib. [protected]@gmail.com as soon as possible as i need it on the urgent basis to remove the hp.
Waiting for your soonest reply

Regards
Gurmeet singh
([protected])

I have applied personal loan (application no [protected]) on 27th July 2019. it's taking too much time to the credited amount in my account. I called Homecredit customer care to cancel my loan application due to late processing on 9 August 2019, I had sent mail also for that. On 13th August 2019 loan amount credited in my bank account after 4days of my cancelation request. I called again customer care to ask why money credited in my account. Relationship Manager called me to resolve this issue. Today your RM said that the total amount of loan is paid by me to close this issue with processing fees. I am not happy with your solutions. This is to pressurize me to pay an extra amount of loan without a single fault from my side.

Dear sir,
My loan id is this [protected] and recently i have deposited emi for the month of july with late panulty less 60/- that 60 will be added with next late panulty. So now i will deposite my emi of agust on dated 08.09.2019 due to shortage of funds.
This information has already been transffered by myself on toll free number since 12 th august &... I have requested several times that now this will deposite on such date..
So inspite of giving proper responce of your each and every call... Executives are threatening to me why?
I expect to my financial com. Will co. Operate soon.

Note.. My fiancial comany is free to send me legal notice to give a such reply that why i am giving emi 20 -25 days late with panulty. Inplace of threating. I will send my all balance five emi and its my duty to return.
Hope with our financial partner/company would be like to see me happy in place of dead body.
Thanking you & regards.
From
Deepak jha
[protected]

I am receiving call from this company since one month and saying asking my personal details. They are asking some sharad and sanket amolkar and i don't know them at all. They told me they will continue calling me if i don't give details. They keep harassing me. They call me twice a day or sometime more than that.
Please do needful
And please take some serious actions on them so they never do this type with others.
Thank you

Hi,
I am Shardul Saxena and have an old consumer durable loan with home credit no. [protected]. I took this loan in June 2013 and for some reason the last emi didn't go through my account and now the loan shows written off on my credit report.

I'd like to close this account by paying the dues and need an noc asap as I have applied for a car loan and they need this noc before disbursing the loan amount.

I have contacted the home credit customer support team via calls and have been told that I will get a call back bit still didn't receive any calls. I've also sent an email but got no revert.

I need to get this done on priority and I request home credit to contact me ASAP.

Shardul Saxena
[protected]

Home credit well known company who provides personal loans to customers... Some people are in need of money and good you approve loan so fast..
Don't you people think it is totally unprofessional to approve loan without knowing earning capacity of the customer..
How come company approves 79k loan with 35% interest rate to a customer who doesn't even earn 5k in a month...
On top of that when he fails to repay the emi it is so obvious if he doesn't earn from where he will pay the emi... Your so called recovery agents come and use bad words to his family members who are not even aware that his /her son has borrowed 79 k loan from home credit... Has his family members signed any contract wherein it is mentioned that if the primary customer fails to repay the money his family members have to pay...
"we are here to help you" are you guys really here to help or to trouble middle class people...
Other financial companies also give personal loan but they follow proper process, verify details like salary slip, appointment letter, confirmation letter, bank statement (To verify salary)..

And when you write to the customer care about your concern they say, we will share the details with customer only... Then why your recovery agents are coming home and using bad words to the other family members... Don't bother them try to reach and recover your money from the customer...

Totally unprofessional company

Hello,

This is in reference to spam calls which i getting 10 times in a day from last six seven months from home credit.

You guys are calling me to connect a con call with ms. Ankita she was ex employee of my company and she left the job six months ago, i dont know her personally and i can't help you out with this.

Everytime i explain this to your caller but still i am getting calls again and again.

I have also contacted to toll free no complaint no comp_tpnr_01142608

I am writing this to you to get intervene in this matter asap otherwise you will force me to go legal.

Anurag azad
[protected]

I have loan a/c no.[protected] of 140000 of 28.02% p. A. For 42 months and emi is 6602 per month.
And pay 14 emi of 92000 and now when call customer care i said i want to close my loan and ready to pay full payment so they said that you have to paid 120000 something for close your account and now when i concern to other financial departments they said that they charge higher emi on 140000. They said according to 28.02% p. A. For 42 months on 140000 the emi is 5267 per month so my according principal amount is 80 to 85 thousand applicable.

Home credit sending our agent per day at my home for settlement of loan.
Jo ki meri family ko pareshan karta hai aur 32000 rs. Mai settlement ke liye bolta hai, his agent name is piyush but icant faith him.
Pls tell me what can i do.
I want settlement but i can't faith that person.
Name - ajay kumar tomar
S/o - rajkumar singh
D. O. B-28/01/1989
M. No.-[protected]
Contract no.-[protected]

I took a loan from home credit, but now my business shop is damaged by national highway authority so i am not able to pay your monthly installment with interest amount, so please i can give you without interest total amount rest money one time settlement
Please help and tell me about it.

Respectfully
Vinod shah
Mussoorie dehradun uttarakhand
[protected]