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Home Credit India Finance Complaints & Reviews

4.2
Updated: Oct 28, 2025
Complaints 1108
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920
Unresolved
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Home Credit India Finance reviews & complaints page 26

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V
Vipin03
from Maur, Punjab
Oct 17, 2018
Resolved
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Resolved

Address: Mohali, Punjab, 160059
Website: [email protected]

No updates from ur side regarding my loan having number [protected]
please update me loan approved or not. So many times I mail to you but no reply and ur mobile application is not working.
i complete my documents but not processing in 7th stage for the last 2 days showing processing and processing...please do something as soon as my sister suggest me that go for home credit but...
Regards,
Vipin Chauhan
[protected]
Nov 21, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2018
Home Credit India Finance Customer Care's response
Dear Vipin,

Thank you for your interest in Home Credit Cash Loan.

Unfortunately, because of recent UIDAI decision, we won’t be able to offer you the online loan right now.

We are building a new process and will inform you via SMS once we resume our services.

We apologize for the inconvenience.

We appreciate your patience and understanding in this regards.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in |
Oct 19, 2018
Updated by Vipin03
ok
Oct 19, 2018
Updated by Vipin03
complete ur process fast
Call me sir number is [protected] very urgent call me sir
9821573170's reply, Oct 22, 2018
Call me
Home Credit India Finance Customer Care's response, Nov 1, 2018
Verified Support
Dear Swapnil,

This is in regards to your query registered with Home Credit.

We observed in our records, you have received the call form our concern team regarding payment and as per confirmation received by you request you to make the payment of Rs.3500 by today till 7 PM.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [email protected]

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
Home Credit India Finance Customer Care's response, Nov 1, 2018
Verified Support
Dear Suhail,

This is in regards to your query registered with Home Credit.

We observed in our records, you have received the call form our concern team regarding payment and as per confirmation received by you request you to make the payment of Rs.3500 by today till 7 PM.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [email protected]

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
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    Y
    yparveen58
    from New Delhi, Delhi
    Oct 16, 2018
    Resolved
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    Resolved

    Address: Gurgaon, Haryana

    15/6/18 4608 time to time payment
    15/7/18, 15/8/18 late payment
    27/8/18 penelty + advance 15/9/18 kisit 14237 payment showroom paid 4608+4608+4608+450
    15/9/18 4608 time to time payment advance
    15/10/18 4608 time to time payment
    Home credit 5 ecs
    My account penelty pay
    590+590+590+590+590=2950 extra home credit ecs extra
    Home credit fraud i m not satisfied home credit
    I complain cusumer court
    Home credit not solve my issue very bad app and service
    Nov 19, 2018
    Complaint marked as Resolved 
    Home Credit India Finance customer support has been notified about the posted complaint.
    Verified Support
    Oct 19, 2018
    Home Credit India Finance Customer Care's response
    Dear Customer,

    Thank you for contacting us.

    If you are our existing customer then kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

    For any further help, please contact us at the below-mentioned toll-free number or email id.

    Regards,

    Customer Care Team
    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 6 PM
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      S
      Srinuvasarao
      from Talcher, Odisha
      Oct 16, 2018
      Resolved
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      Resolved

      Address: Visakhapatnam, Andhra Pradesh, 530026

      Hi,

      I had consumer in home credit before 2yers backs. At that time my adhar having wrong date of birth. I took loan with that date of birth. After some time change my date of birth in adhar card as well as all documents and cleared all out standing amount and closed that loan. I i will try apply any consumer loan its rejected. But now cbil also more than 750+. But now also home credit loans rejected.

      Plase check and revert me.

      Thanking you
      Name : srinivasarao kundrapu
      Dob:[protected]
      Pan : bbypk9111n
      Adhar :[protected]
      Loan number:[protected]
      Reg. Mobile : [protected] / [protected]
      Nov 23, 2018
      Complaint marked as Resolved 
      Home Credit India Finance customer support has been notified about the posted complaint.
      Verified Support
      Oct 19, 2018
      Home Credit India Finance Customer Care's response
      Dear Srinivasa,

      This is in regards to your concern registered with us.

      We regret to inform you that your application for the loan was rejected and we are unable to share the rejection reason as per the company policy.

      However, you can apply for a fresh loan after 90 days of your last loan application date. We are looking forward to your continued relationship with us.

      For any further help, please contact us at the below-mentioned toll-free number or email id.

      Regards,

      Customer Care Team
      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in
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        A
        Avinash031
        from Delhi, Delhi
        Oct 15, 2018
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110086

        I have not taken loan in april 2018. Since april 2018 in my cibil score 98000 loan account is active.

        Due to this i am unable to take high amount of loan and my cibil is getting down month by month.

        Please find the attached file for the cibil report copy. Provide a compensate for this.

        you can find details by:

        No. [protected]
        Email: [protected]@gmail.com
        Nov 19, 2018
        Complaint marked as Resolved 
        Home Credit India Finance customer support has been notified about the posted complaint.
        Oct 17, 2018
        Updated by Avinash031
        i don't have any update yet.
        Verified Support
        Oct 19, 2018
        Home Credit India Finance Customer Care's response
        Dear Customer,

        This is in regards to your concern registered with us.

        We apologize for the inconvenience caused.

        We wish to inform you that your request is already under investigation and for further assistance we would request you to kindly share us the updated CIBIL report in PDF format so that we can check and assist you accordingly.

        For any further help, please contact us at the below-mentioned toll-free number or email id.

        Regards,

        Customer Care Team
        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in
        Oct 22, 2018
        Updated by Avinash031
        I have already sent that.
        Verified Support
        Dec 09, 2018
        Home Credit India Finance Customer Care's response
        Dear Customer,

        This is in regards to your query registered with Home Credit.

        In reply to your query, we wish to inform you that resolution has been shared to you over the call by dated 9th Nov'18 by our customer care officer.

        For any further help, please contact us.

        Regards,

        Customer Care Team
        Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in

        Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

        ----
        HCIN
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          M
          Manishspl
          from Gurgaon, Haryana
          Oct 14, 2018
          Resolved
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          Resolved

          Address: 110043

          Hi i've taken cash loan and the time of loan offer agent told me u can close after 6 month with interest according to market not i have paid 104640 of loan 84000 still they are demanding 57000 double of loan they chitted with me and from last year iam saying to close still they are not closing the loan. Now i wants to close the loan but they are demanding excess amount of loan
          Oct 15, 2018
          Complaint marked as Resolved 
          Still no response from company
          Home Credit India Finance customer support has been notified about the posted complaint.
          Verified Support
          Oct 19, 2018
          Home Credit India Finance Customer Care's response
          Dear Customer,

          Thank you for contacting us.

          If you are our existing customer then kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

          For any further help, please contact us at the below-mentioned toll-free number or email id.

          Regards,

          Customer Care Team
          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 6 PM
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            S
            Soni1708
            from Indore, Madhya Pradesh
            Oct 12, 2018
            Resolved
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            Resolved

            Address: Raipur, Chhattisgarh, 492001
            Website: www.homecreditindialimited.com

            I want to mail you against home credit personal loan policy i have take personal loan from there amount is 133000 loan id [protected] date:- 29/4/18 interest per month 1.15 and the company inform me you will close your account after six month but after 16th month i have paid monthly installment 6125*15= 91875 rs. And i want to close my account but they tell me within 48 hours you will pay 111000 rs. And i wand my statement how its possible plz you brief my payment details is how much interest and basic rate i will pay monthly. And i request this loan i also want to request from the company that the loan i had taken was given to another person who is still absconding and it is not my income to pay your high percentage installments.
            Nov 19, 2018
            Complaint marked as Resolved 
            Home Credit India Finance customer support has been notified about the posted complaint.
            Verified Support
            Oct 19, 2018
            Home Credit India Finance Customer Care's response
            Dear Customer,

            This is in regards to your concern registered with us.

            As requested, we have shared bifurcated Interest Certificate for the loan contract on your registered email address.

            For any further help, please contact us at the below-mentioned toll-free number or email id.

            Regards,

            Customer Care Team
            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in
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              M
              from Vasai-Virar, Maharashtra
              Oct 12, 2018
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 412207
              Website: Homecredit.co.in

              I had taken a loan of 2 lakhs from the home credit finance company, though i was their regular customer, when i asked them for foreclosure they said they will accept any form of payment be it by cheque or demand draft, i hot a demand draft one of the executives said that it was possible to pay by demand draft the other executives say it is not possible now the bank from which i have done the balance transfer have given me a demand draft. Now bcoz of your executives miscommunication i am paying 2 loans why should i do that?? I want this sorted now asap my loan account number is [protected]

              Thank you
              Meghana bhardwaj
              Nov 14, 2018
              Complaint marked as Resolved 
              Home Credit India Finance customer support has been notified about the posted complaint.
              Verified Support
              Oct 13, 2018
              Home Credit India Finance Customer Care's response
              Dear Meghana,

              This is in regards to your concern registered with us.

              We wish to inform you that as per our records, there is only one active loan.

              Further, we would request to share the details of executive who miss-communicated about loan foreclosure payment modes post that we will check and assist accordingly.

              For any further help, please contact us at the below-mentioned toll-free number or email id.

              Regards,

              Customer Care Team
              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in
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                S
                skmanish
                from Delhi, Delhi
                Oct 11, 2018
                Resolved
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                Resolved

                Address: Gurgaon, Haryana
                Website: passbook.epfindia.gov.in/MemClaimStatusUAN

                Hello team,

                Hi team,

                This is inform to you that i had applied for the form 31 on 20 sep 2018 because i have urgent requirement for the money but today 11th oct almost 20 days has been done but still whenever am checking online its showing under process.

                Team please do the needful as soon as possible because i have too much required of this amount..

                Tracking id[protected]

                Thanks
                Manish singh
                Nov 14, 2018
                Complaint marked as Resolved 
                Home Credit India Finance customer support has been notified about the posted complaint.
                Verified Support
                Oct 13, 2018
                Home Credit India Finance Customer Care's response
                Dear Manish,

                This is in regards to your concern registered with us.

                We wish to inform you that we have forwarded your concern to relevant department and we shall provide an update at the earliest.

                For any further help, please contact us at the below-mentioned toll-free number or email id.

                Regards,

                Customer Care Team
                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in
                Oct 16, 2018
                Updated by skmanish
                Team

                I am still waiting your response kindly do the needful as soon as possible.
                I have applied cash loan my application number is [protected]. i applioed on 05/10/2018. when i receive my money tell me
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                  S
                  Srinuvasarao
                  from Talcher, Odisha
                  Oct 9, 2018
                  Resolved
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                  Resolved

                  Address: Visakhapatnam, Andhra Pradesh, 530026

                  Hi,

                  I had consumer in home credit before 2yers backs. At that time my adhar having wrong date of birth. I took loan with that date of birth. After some time change my date of birth in adhar card as well as all documents and cleared all out standing amount and closed that loan. I i will try apply any consumer loan its rejected. But now cbil also more than 750+. But now also home credit loans rejected.

                  Plase check and revert me.

                  Thanking you
                  Name : srinivasarao kundrapu
                  Dob:[protected]
                  Pan : bbypk9111n
                  Adhar :[protected]
                  Nov 16, 2018
                  Complaint marked as Resolved 
                  Home Credit India Finance customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 10, 2018
                  Home Credit India Finance Customer Care's response
                  Home Credit India Finance — consumer loan rejected

                  Dear Srinivasarao,

                  Thank you for contacting us.

                  If you are our existing customer then kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                  For any further help, please contact us at the below-mentioned toll-free number or email id.

                  Regards,

                  Customer Care Team
                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in
                  Oct 10, 2018
                  Updated by Srinuvasarao
                  Loan Number:[protected]
                  Reg. Mobile : [protected]
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                    J
                    jeetv786
                    from Delhi, Delhi
                    Oct 9, 2018
                    Resolved
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                    Resolved

                    Hi, my name is ranjeet,. I didn't take any loan or finance any product but getting calls again and again.. Someone gave my number while financing a mobile. Even i told them i don't know him and i did not get any verification call that i know him or not.. I told them so many times that please remove my number but they are not. Ready to and says we cannot.
                    I asked so many time to have a word with super visor but they always says supervisor is not available, i think company is running by their telecallers not managers.. So please help me

                    Cont. No. [protected]
                    Nov 15, 2018
                    Complaint marked as Resolved 
                    Home Credit India Finance customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 10, 2018
                    Home Credit India Finance Customer Care's response
                    Dear Customer,

                    This is in regards to your concern registered with us.

                    We wish to inform you that we have forwarded your query to our relevant team and we shall provide an update in 2 working days.

                    For any further help, please contact us at the below-mentioned toll-free number or email id.

                    Regards,

                    Customer Care Team
                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business
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                      S
                      shudhannshu kumar
                      from Noida, Uttar Pradesh
                      Oct 2, 2018
                      Resolved
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                      Resolved

                      Address: 122016
                      Website: www.homecredit.co.in

                      Hello hc,

                      Very bad experiences with your organisation last time i have joined with hc as customer care operator after working around 2 yr given on demotion latter as junior operator but is really very pathetic origination in my career because i have start career of hc now i'm working as dp manager some where else i never suggest to any one join with hc,

                      Thanks,
                      Shudhannshu singh
                      [protected]
                      Dec 7, 2018
                      Complaint marked as Resolved 
                      Home Credit India Finance customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 10, 2018
                      Home Credit India Finance Customer Care's response
                      Dear Shudhannshu,

                      This is in regards to your concern registered with us.

                      We wish to inform you that we have forwarded your concern to our relevant team and we shall provide an update at the earliest.

                      Further, we would request to share your employee code and email address to update you on this case.

                      For any further help, please contact us at the below-mentioned toll-free number or email id.

                      Regards,

                      Customer Care Team
                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in
                      I m applying loan since last 2 hours but the service is too bad all the documentation have done than also i have not got the msg of loan approval I think it's a fake site
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                        M
                        Mahaveer04
                        from Ahmedabad, Gujarat
                        Sep 27, 2018
                        Resolved
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                        Resolved

                        Address: 380026

                        To all
                        Home credit company is totally lia all loan i have took loan 89000.00 they have been interest rate 32.50 but i have paid 8 emi 4886.00 approx 43000.00 than i have been last 2 month following for closure but never answered and answers given me prisipal amount 87000.00 i have been completed to all wey but never answer and there person mr bhachan rajput and amarsinh no +[protected] [protected] [protected] came at home and give to all violence and gunda giri dhamki about kill me so what i do? Thay not sure amount company legal advice also i talked with him but he understands all but never answer so please help all this cheeper person and this company home credit licence have to cancel any how bicoz they fraud amount 420, 409, 407, and 147 under act. All in jail spoil my life everyday 100 + call me so please helpful me
                        Krunal
                        [protected]
                        Oct 31, 2018
                        Complaint marked as Resolved 
                        Home Credit India Finance customer support has been notified about the posted complaint.
                        Sep 28, 2018
                        Updated by Mahaveer04
                        Thanks to help all consumer complain member good work and solutions problem to all frauds company and personal

                        I hope so it will be reply positive
                        Sep 28, 2018
                        Updated by Mahaveer04
                        Right now home credit Ahmedabad Gujarat office I atech scree shots

                        Sep 28, 2018
                        Updated by Mahaveer04
                        Give me dhamki gunda Giri
                        Verified Support
                        Sep 29, 2018
                        Home Credit India Finance Customer Care's response
                        Home Credit India Finance — wrong amount take and there person come and miss behaviour

                        Dear Krunal,

                        This is in regards to your concern registered with us.

                        We wish to inform you that we have forwarded your query to our relevant team with request number 14414284 and we shall provide an update in 2 working days.

                        For any further help, please contact us at the below-mentioned toll-free number or email id.

                        Regards,

                        Customer Care Team
                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                        Sep 30, 2018
                        Updated by Mahaveer04
                        Sir
                        Last 3 months made me fool company they staff costumer care also company Ahmedabad recovery gunda bhachan Rajput and Amarsinh given us dhamki every day 50+ call
                        Oct 19, 2018
                        Updated by Mahaveer04
                        Respected sir

                        Still all persons never give me response all day 100+ than told voice not clear cut phone just I have talked with Sanjay there department give damki court
                        So I haven't right to information collected amount and interest rate 32.55 % ihavetoo pay but not clear there amount what I do I don't know my mind full wash
                        Only one way to me sucide my last option 50% they took me consumer court never take action to this kind of company

                        My last hope u only

                        Arch. All doc
                        Nov 30, 2018
                        Updated by Mahaveer04
                        Sir

                        This still pending and my loan disconnected and amount pay 137000.00+ i have been already pay 40000.00 against loan amount 87000.00 so what i do pease tell me sir otherwise i should suicide bcoz i can't pay this and every day lots of call & harassment violence i am really tied please sticky action them

                        please i requst to you all your fouram has been give justis to coustamer so why this? Home Credit abouve to RBI and you?

                        Krunal Dafda
                        My loan number [protected]
                        Mere account se paise kyo kat rahe hai.
                        Mere account se 4 four bar Kat Gaye hai
                        Ye paise mere account me refund karo nahi to me home credit compni ke upar cash karuna ki mere we wajah se paise Kat rahi hai company
                        Home credit k taraf se fraud cases hote hai call krke promise nhi kiya to thi promise dalte hai aur customer se thik se baat nhi krte hai aur true caller pe gali rakhi hai home credit valo ne usme customer ko bahut taklif hoti hai
                        Apke employs ko bat karni nai aati kya ache se bat bhi nai karte or mera call bhi disconnected kar diya so bad or ese rude hoke thodi bat karte he apke employs
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                          V
                          Vky3884
                          from Burla, Odisha
                          Sep 21, 2018
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal, 700006
                          Website: www.homecredit.co.in

                          The home credit company provided me loan of Cash Rs 1, 25, 000/-. There process charge 3750/- debited the Loan amount and balance credit my account of Rs 1, 21, 250/-. My monthly Emi 6998/-*36.
                          I already paid 8 Emi and want to settle to all balance of loan amount. But they are attracted extra 19000/- further charges. Why I pay extra further changes. My loan agreement clearly say to interest charges rate is 33.84% p/a or 2.82% p/m. It is already talking received record to my device.
                          Oct 25, 2018
                          Complaint marked as Resolved 
                          Home Credit India Finance customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 24, 2018
                          Home Credit India Finance Customer Care's response
                          Dear Vicky,

                          This is in regards to your concern registered with us.

                          We wish to inform you below are the steps and procedure to foreclose your Loan.

                          Terms:
                          You need to pay minimum 6 EMI to foreclose your loan.
                          Procedure:
                          You need to call our customer care toll free number before the 15 days of the due date without any delinquent amount on the loan account and activate the foreclose request with them.
                          The foreclose amount will be shared with you over the call which you need to pay within next 48 hours of service activation to foreclose your account with us.
                          Further, we would request to kindly find the enclosed bifurcated Interest certificate for your reference.

                          For any further help, please contact us at the below-mentioned toll-free number or email id.

                          Regards,

                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                          Dear Home Credit India,

                          My name is Chetan Banode, I am contacting to your consumer assistant for the complaint of insurance for my lost mobile Redmi Note 5 Pro.

                          I have financed it from Home Credit India Nagpur office.

                          Please contact me my mobile number is [protected]
                          HI I have cleared my phone loan and I have called custumber service to send me the NOC hard copy and soft copy by mail they said will will do within 48 hrs but I dint recive anything dear hime credit plz send me NOC by mail ID,
                          [protected]@gmail.com and my registered Mob No[protected], currently I'm useing this No [protected].
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                            A
                            AnonymousAnil
                            from Hyderabad, Telangana
                            Sep 20, 2018
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500062

                            Dear sir/madam,

                            I am anil vishawakarma, and my hdfc credit card account shows suspended due to non-payment of emis since last 2 months as i was on medical treatment. I promise that i will not delay any of my payment in future. Its a humble request to you all that please make my account active as i am in need of this card very urgently and for my future purpose as well. Because recently i got married as well. Kindly please take my request on higher priority asap please help!!!

                            Thanking you!

                            Registered mail id: anil.[protected]@gmail.com
                            Customer id: 73797578
                            Registered mobile number: [protected]
                            Oct 24, 2018
                            Complaint marked as Resolved 
                            Home Credit India Finance customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 21, 2018
                            Home Credit India Finance Customer Care's response
                            Dear Customer,

                            Thank you for contacting us.

                            If you are our existing customer then kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                            Further, we would request you to elaborate your concern so that we can check and assist accordingly.

                            For any further help, please contact us at the below-mentioned toll-free number or email id.

                            Regards,

                            Customer Care Team
                            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                            Dear Customer,

                            We have reviewed your comments expressed and confirm having responded to your email id on September 23, 2018. The reference number for this interaction is [protected].

                            -Anay
                            HDFC Bank Customer Assistance
                            [protected] is my no. i have applied for loan home credit sanctioned me a loan of rs 40K n nxt day suddenly it disappear frm my record. i really want your help as soon as possible
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                              N
                              Nirulenka
                              from Pune, Maharashtra
                              Sep 17, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              Home Credit India Finance — Fraud of chor company home credit india


                              I have taken a personal loan from "Home Credit India" on feb 2018. They have provided me with a personal loan of eighty thousand rupees (Rs.80, 000/- received after documentation fee).
                              Their interest rate was too much high than the market rate but since I was need of money so I agreed to pay 40.01% per annum (3.33% every month). I took this loan for 30 months.

                              Also I have told the sales executive that rate of interest is too high, Can I foreclose the account anytime ?

                              Their Salesman (Over the Phone) said you can foreclose the account only after 6 months and their will be no extra charges to close the account permanently.

                              I agreed over the phone then I do have my documents which was already with them because I was the existing customer too.

                              I agreed to pay Rs. 5339/- every Month and the loan sanction to me for 30 months (Duration) but I was told that I can foreclose it after 6 months.

                              After when I contacted them on the 7 Month (September 2018) when I asked them that how much is the balance due own me so I can permanently close this account and the executive over the phone said Rs. 74117/-, after that I was like what ?
                              Till that time I have paid them nearly rs. 37373/- but still they were asking me to pay 74117/- I have ask them about the calculation many times but every time they said it's a computer generated amount and did not explained the full calculation.

                              I am very disappointed now.

                              Kindly help me please because they are charging very high interest rate and not telling me the the real calculation of foreclose account.

                              But they are telling me to pay Rs. 74117/- to close my account. I am planning to go in consumer court for this fraud because I am so much frustrated and disappointed kindly help me please.

                              Thanks and Regards
                              Niharika lenka.
                              Oct 19, 2018
                              Complaint marked as Resolved 
                              Home Credit India Finance customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 18, 2018
                              Home Credit India Finance Customer Care's response
                              Dear Niharika,

                              Thank you for contacting us.

                              We apologize for the inconvenience caused.

                              If you are our existing customer then kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                              For any further help, please contact us at the below-mentioned toll-free number or email id.

                              Regards,

                              Customer Care Team
                              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                              I have paid all my loan dues earlier. Wide loan no [protected], so pls verify and arrange my no due cerificate pls .Its urgent for me.
                              Hello Niharika,

                              Same is happening with me right now and I m totally screwed up. I took loan of 150, 000.00 and have payed all 16 EMIs of Rs 7769 on time.

                              With this calculation I have payed 7769x16= Rs 124, 304
                              Now I applied for foreclosure and they are asking for Rs 89, 778 more to close.. I was like shocked

                              I was expecting after paying more than half of EMIs my principle amount shall also be payed off half.. but its not so..

                              During the time I applied for loan.. they said that the EMI 7769 contains 5000 principle and 2769 as Interest.
                              By this my principle should be returned as 5000x16=80000 and principle left should be 70000.

                              I m just like what to do... pls help me if you have got any solution
                              You can conatct me on [protected]@gmail.com

                              Thank You,

                              Shivi Gupta
                              [protected]@gmail.com
                              Hello Niharika,

                              Same is happening with me right now and I m totally screwed up. I took loan of 150, 000.00 and have payed all 16 EMIs of Rs 7769 on time.

                              With this calculation I have payed 7769x16= Rs 124, 304
                              Now I applied for foreclosure and they are asking for Rs 89, 778 more to close.. I was like shocked

                              I was expecting after paying more than half of EMIs my principle amount shall also be payed off half.. but its not so..

                              During the time I applied for loan.. they said that the EMI 7769 contains 5000 principle and 2769 as Interest.
                              By this my principle should be returned as 5000x16=80000 and principle left should be 70000.

                              I m just like what to do... pls help me if you have got any solution
                              You can conatct me on [protected]@gmail.com

                              Thank You,

                              Shivi Gupta
                              [protected]@gmail.com
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                                Manda sri charan
                                from Hyderabad, Telangana
                                Sep 16, 2018
                                Resolved
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                                Resolved

                                Address: Hyderabad, Telangana, 500045

                                I applied a online loan of 50k instead of 50k it activated 1k due to their technical problem. Since 27th august i'm feed up with them. No solution number of emails i sent. Loan number [protected]. Worst customer care service. After reading all reviews not only me every one is suffering with home credit. Take necessary action. I took three loans repaid on time but no use. I think it's not instant loan it is pay day loan. If we apply we get loan after one year
                                Oct 21, 2018
                                Complaint marked as Resolved 
                                Home Credit India Finance customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 18, 2018
                                Home Credit India Finance Customer Care's response
                                Dear Sir,

                                This is in regards to your concern registered with us.

                                We regret the inconvenience caused while applying for Online cash loan. We would request you to send us an email to [protected]@homecredit.co.in along with the error screenshot. Our concern team will check and revert you accordingly.

                                For any further help, please contact us at the below-mentioned toll-free number or email id.

                                Regards,

                                Customer Care Team
                                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                Sep 26, 2018
                                Updated by Manda sri charan
                                Since one month same message no solution.i mailed to every email id which includes [protected]@ [protected]@.no one helped me simply apologies. Still same message.when you people will rectify will it take 1 year .iam dis my payments on time but you people unable provide on time service.
                                I'm self harish Kumar mr, I'm facing net banking problem error 402 pls slove that problem proced my loan
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                                  A
                                  Anas Mahir Khan
                                  from Mumbai, Maharashtra
                                  Sep 15, 2018
                                  Resolved
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                                  Dear sir/madam,

                                  I anas, i get a call from mr saud who offer me a loan, than i applied personal loan today 15th september 2018 amt of rs.80000.00. My contract number [protected] customer id. [protected].

                                  But now i wish to cancel this application beacause of higher rate of interest of 37.68%.

                                  I called to customer care and team leader who told me to email my problem, i am attaching my application copy in attachment.

                                  So please look into my matter and cancel my application
                                  Oct 19, 2018
                                  Complaint marked as Resolved 
                                  Home Credit India Finance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 18, 2018
                                  Home Credit India Finance Customer Care's response
                                  Dear Anas,

                                  This is in regards to your concern registered with us.

                                  We would like to inform you that as per our records, the loan contract [protected] is in Cancelled status with us.

                                  For any further help, please contact us at the below-mentioned toll-free number or email id.

                                  Regards,

                                  Customer Care Team
                                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                    S
                                    subhash ghising giri
                                    from Kolkata, West Bengal
                                    Sep 12, 2018
                                    Resolved
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                                    Address: 743371
                                    Website: Home credit

                                    Dear
                                    Sir

                                    I have applied for a loan in your company as detailed given below. On that time my loan was sanctioned but due to some reason that loan was canceled.
                                    After this i have paid the sum amount to that dealer for a oppo mobile phone.
                                    Since that time to till today my account is active.

                                    There i am requesting please close my account.

                                    I have checked my details on paisabazaar apps the loan account is still remain active..

                                    Thanking you.

                                    Subhash ghising giri

                                    Email: [protected]@gmail.com
                                    Contact number: [protected]
                                    Oct 15, 2018
                                    Complaint marked as Resolved 
                                    Home Credit India Finance customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 14, 2018
                                    Home Credit India Finance Customer Care's response
                                    Dear Subhash,

                                    This is in regards to your concern registered with us.

                                    We would request you to kindly share us the updated CIBIL report in PDF format post that we can check and assist you accordingly.

                                    For any further help, please contact us at the below-mentioned toll-free number or email id.

                                    Regards,

                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                    3 months complaint but not solve my problem every sunday i call home credit customer care but not solve my problem they give 10 day to solve my problem but not solve my problem please give solve my problem beacuse i will apply education loan... please give answer me..
                                    Thanks you..
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                                      H
                                      Harizzz
                                      from New Delhi, Delhi
                                      Sep 11, 2018
                                      Resolved
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                                      Resolved

                                      Address: 560100
                                      Website: www.consumercomplaints.in/new_complaint

                                      Hi indian consumer forum.

                                      My hdfc salary account no [protected] has been locked by hdfc creadit card division. All my accounts funds goes on hold. I am not able to do any transaction.

                                      I called lot of times to credit card division of hdfc bank, but they are not responding & not gave me right information. They are misguide me.

                                      I am getting in problem for my daily transaction.

                                      Please help me regarding release my funds, which is hold by hdfc credit card cell.
                                      Oct 12, 2018
                                      Complaint marked as Resolved 
                                      Home Credit India Finance customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 11, 2018
                                      Home Credit India Finance Customer Care's response
                                      Dear Customer,

                                      Thank you for contacting us.

                                      If you are our existing customer then kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                                      Further, we would request you to elaborate your concern so that we can check and assist accordingly.

                                      For any further help, please contact us at the below-mentioned toll-free number or email id.

                                      Regards,

                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                      Dear Customer,

                                      I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Otp is not generated
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                                        Z
                                        Zasstar
                                        from Patiala, Punjab
                                        Sep 9, 2018
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 401107

                                        Hi, this is zara khalil khan from mira road.. Contract i'd [protected]
                                        This complaint is regard to executive mr kiran sutar executive of home credit.
                                        Mr kiran sutar had been visited our home for due payment.. And had been given information for due payment of home credit...
                                        Mr kiran sutar had informed us about the closure of contract no. [protected] of which closure amount was rs 19000 but he had given a deal which he considered final payment will be 15000 and the loan will be closed and noc letter will be given within 15 days regarding this closure amount, instead of paying emi of rs 1152 every month..., but after two weeks we getting the information from the home credit agency person... That the due payment we need to pay extra 15000 plus... The total amount which we need to pay is about rs 31000 which mr sutar didn't informed about... I want strict action against him and want noc letter regarding my 15000 closure which i have paid to mr kiran sutar.
                                        Due to this it has impacted on our noc letter and decreased the chance of future loan.
                                        Kindly see below the bill.
                                        Oct 16, 2018
                                        Complaint marked as Resolved 
                                        Home Credit India Finance customer support has been notified about the posted complaint.
                                        Sep 09, 2018
                                        Updated by Zasstar
                                        Hi, this is Zara Khalil khan from Mira road ..contract I'd [protected]
                                        This complaint is regard to executive Mr Kiran sutar executive of home credit.
                                        Mr Kiran sutar had been visited our home for due payment ..and had been given information for due payment of home credit ...
                                        Mr Kiran sutar had informed us about the closure of contract no. [protected] of which closure amount was RS 19000 but he had given a deal which he considered final payment will be 15000 and the loan will be closed and NOC letter will be given within 15 days regarding this closure amount, instead of paying EMI of RS 1152 every month..., but after two weeks we getting the information from the home credit agency person ...that the due payment we need to pay extra 15000 plus ...the total Amount which we need to pay is about RS 31000 which Mr sutar didn't informed about...I want strict action against him and want NOC letter regarding my 15000 closure Which I have paid to Mr Kiran sutar.
                                        Due to this it has impacted on our Noc letter and decreased the chance of future loan.
                                        Kindly see below the bill.

                                        Verified Support
                                        Sep 10, 2018
                                        Home Credit India Finance Customer Care's response
                                        Dear Zara,

                                        This is in regards to your concern registered with us.

                                        We wish to inform you that we have forwarded your query to our relevant team with request number 13964066 and we shall provide an update in 3 working days.

                                        For any further help, please contact us at the below-mentioned toll-free number or email id.

                                        Regards,

                                        Customer Care Team
                                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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