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Home Credit India Finance Complaints & Reviews

4.2
Updated: Mar 16, 2025
Complaints 1106
Resolved
920
Unresolved
186
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Home Credit India Finance reviews & complaints page 7

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V
Vinayak Manohar
Jun 29, 2022
Resolved
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Resolved

Address: Dharwad

Company stated the new way of recovery, one person misreprests himself as court police, another one pretents as police officer, and thereten to life and abuses on caste,

Person calls from several numbers
[protected] aditya rao ( fake name )
[protected] police officer

This has caused severe mental torture
Being advocate i am planning to file the case against company and above said people
This way of collection is severe breach of guidelines given by rbi
Aug 16, 2022
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2022
Home Credit India Finance Customer Care's response
"Dear Sir,

Thank you for highlighting your concern.

With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

Thank you,

Team Home Credit."
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    K
    kk132792
    Jun 28, 2022
    Resolved
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    Resolved

    Mob number is [protected]
    Dear Team, I am raising a complain due to telephone call harassment on daily basis 2 to 5 calls daily. I have also contacted to toll free no [protected] mentioned on web http://homecredit.co.in and mailed to [protected]@homecredit.co.in for stop call me/harassing but story remain same. My concern:- I am receiving unwanted calls approx 5 to 10 times on daily basis even on Sunday from your company (Home Credit) with different different numbers. However I didn't not taken any loan, I have already requested to your executive that please remove my mobile number from your database but they do not do any thing and warned that you will receive daily call the statement like "Kar lo jo krna hai call toh aaegi" i have recorded this clip on my multimedia phone. Requesting you to please remove my m.no from your database and do not call Their behaviour is very rude when they talk to me. Please help mefrom getting disturbed and harassed, it will be a great help to have our peace of mind!
    Aug 11, 2022
    Complaint marked as Resolved 
    Home Credit India Finance customer support has been notified about the posted complaint.
    Verified Support
    Jul 05, 2022
    Home Credit India Finance Customer Care's response
    Dear Sir,

    Thank you for highlighting your concern.

    We have forwarded your to concern to the relevant department and our team will contact you shortly to provide resolution.

    Thanks
    Team Home Credit
    I am also receiving automated calls from Home Credit on my number([protected]) for loan. I have blocked several times but I do get calls from different numbers which is totally not good and disturbing. I request you to please calling on my number as I do not wish to collaborate with you.
    Attaching the blocked numbers and there are few more.

    Regarding unwanted calls - Comment #4023823 - Image #0
    Ragagup16's reply, Jul 18, 2022
    **please STOP calling on my number
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      K
      Katari Jogesh
      Jun 28, 2022
      Resolved
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      Resolved

      Address: Flat No FF3 Mohan Apsara Appts 44-42-3A Nandagiri Nagar Akkyapalem VIsakhapatnam 530016

      I Jogeswara Rao brother of Smt K Chandrakala residing in Akkayyapalem Visakhapatnam. She has taken 1 lac 50 thousand loan from above mentioned finance organisation.

      Due to her finanacial commitment she has missed her Jun month EMI. (LOAN NO: [protected])

      Finance Representative Mr. Teja was as my residence at early in the morning and started shouting at her. The abusive behaviour is not at all tolerable.

      My sister was also a regular in this matter.. However, due to the illness of her 9 months old baby medical condition. she was unable to clear the due..
      Kindly appropriate action may be taken
      Aug 10, 2022
      Complaint marked as Resolved 
      Home Credit India Finance customer support has been notified about the posted complaint.
      Verified Support
      Jul 05, 2022
      Home Credit India Finance Customer Care's response
      "Dear Sir,

      Thank you for highlighting your concern.

      We would like to inform you that we have already replied over the email on 29-Jun-2022 regarding your concern hence requested you to kindly refer the same.

      Thanks
      Team Home Credit".
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        S
        Sandy1410
        Jun 27, 2022
        Resolved
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        Resolved

        Address: a - 1 Chamunda Flats Vejalpur road

        Hello,

        Please Stop un usefully calls or message from home credit India finance company its very headache every day or time.
        Aug 16, 2022
        Complaint marked as Resolved 
        Home Credit India Finance customer support has been notified about the posted complaint.
        Verified Support
        Jul 05, 2022
        Home Credit India Finance Customer Care's response
        "Dear Sir,

        Thank you for highlighting your concern.

        With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

        Thank you,

        Team Home Credit."
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          N
          Neeraj Radhakrishnan
          Jun 23, 2022
          Resolved
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          Resolved

          I am raising a complaint due to telephone call harassment on daily basis 2 to 5 calls daily. I have also contacted their toll-free no to stop calling/harassing me on a daily basis but the story remains the same.

          My concern:- I am receiving unwanted calls approx 5 to 10 times on a daily basis even on Sunday from your company (Home Credit) with different numbers. I haven't taken any services from home credit, I have already requested the executive that please remove my mobile number from your database but they do not do anything. Requesting you to please remove my number from your database. Please respect everyone's privacy and I'm not working to fund your company or buy your products. Please help me from getting disturbed and harassed, it will be a great help to have our peace of mind!
          Jul 30, 2022
          Complaint marked as Resolved 
          Home Credit India Finance customer support has been notified about the posted complaint.
          Verified Support
          Jun 27, 2022
          Home Credit India Finance Customer Care's response
          "Dear Sir,

          Thank you for highlighting your concern.

          With reference to your concern, we would request you to please share your contact number as we are unable to check the details as of now.

          Thank you,

          Team Home Credit."
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            V
            vishnu kzm
            Jun 23, 2022
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            Unwanted calls daily 10 times and more very irritating
            Home Credit India Finance customer support has been notified about the posted complaint.
            Jun 25, 2022
            Updated by vishnu kzm
            Not Resolved. Getting many calls from homecredit to take loans.
            Verified Support
            Jun 27, 2022
            Home Credit India Finance Customer Care's response
            "Dear Sir,

            Thank you for highlighting your concern.

            With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

            Thank you,

            Team Home Credit."
            Jul 04, 2022
            Updated by vishnu kzm
            Problem not solved
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              N
              Nayan Karnewar
              Jun 22, 2022
              Resolved
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              Resolved

              Address: Nagpur

              I purchased Mobile by financing Home credit 2 years back and I am still getting call from home credit although I told them I don't need any loan. It's like harassment. My no. Is [protected]
              Jul 30, 2022
              Complaint marked as Resolved 
              Home Credit India Finance customer support has been notified about the posted complaint.
              Verified Support
              Jun 27, 2022
              Home Credit India Finance Customer Care's response
              "Dear Sir,

              Thank you for highlighting your concern.

              We have forwarded your to concern to the relevant department and promotional calls will be stopped within 24 hours on your registered number.

              Thanks
              Team Home Credit".
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                S
                Shubham_0506
                from Mumbai, Maharashtra
                Jun 22, 2022
                Resolved
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                Resolved

                Address: Mumbai

                Dear Sir, I have paid my all outstanding on 13/06/2022 but not received NDC letter yet.
                kindly solve this issue as earlier as possible as i want to apply for home loan.
                Loan No. [protected]
                Jun 26, 2022
                Complaint marked as Resolved 
                Resolved Thanks
                Home Credit India Finance customer support has been notified about the posted complaint.
                Verified Support
                Jun 27, 2022
                Home Credit India Finance Customer Care's response
                "Dear Shubham,

                Thank you for highlighting your concern.

                We would like to inform you that as you had confirmed with us that NDC letter has been received by you hence, we are closing your case.

                Thanks
                Team Home Credit".
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                  H
                  HHarsh Maheta
                  Jun 21, 2022
                  Resolved
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                  Resolved

                  Address: 3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002

                  One of the agent of Home credit 91 [protected] threating me to visit my home and was not in proper way to talk as of now If already informed to the team that by this 30 June I will get my salary and will pay the EMI and will proceed for settlement then why again and again they are creating torture to me as of now not having single amount to pay but still trying to arrange the money so its request please HOME CREDIT team stop all collection activities till 30th JUNE I make sure will clear the overdue by 30th June
                  Jul 28, 2022
                  Complaint marked as Resolved 
                  Home Credit India Finance customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 27, 2022
                  Home Credit India Finance Customer Care's response
                  "Dear Sir,

                  Thank you for highlighting your concern.

                  With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                  Thank you,

                  Team Home Credit."
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                    V
                    Viresingh687
                    from Delhi, Delhi
                    Jun 19, 2022
                    Resolved
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                    Resolved

                    Website: www.homecredit.co.in/online-loan/?gclid=Cj0KCQjwkruVBhCHARIsACVIiOx1UuXDvNI509vCPwxlBTgCBxn8g_tfRE2tV1a2dRvJH5aXbjaOcEUaAgMXEALw_wcB#/home/main?utm_source=ACL0001_Adwords_Google_Brand_

                    Hi

                    I have not taken any loan from this Home Credit company but someone in my contact list has some due payments of this company which has nothing to do with me and not my responsibility to recover the amount.

                    I am gettings more than 15 calls per day which is like a harrassment happening with me because i have nothing to take with that person and i have informed this many times to Home credit. But they are continually calling me and harassing me. I would definitely go further to highlight this case if my complaint is not taken care.

                    Regards
                    Virender Singh
                    +1 photos
                    Jul 30, 2022
                    Complaint marked as Resolved 
                    Home Credit India Finance customer support has been notified about the posted complaint.
                    Jun 21, 2022
                    Updated by Viresingh687
                    This is not resolved. Still getting back to back calls and it is such a head ache to talk these guys.
                    Verified Support
                    Jun 27, 2022
                    Home Credit India Finance Customer Care's response
                    "Dear Sir,

                    Thank you for highlighting your concern.

                    With reference to your concern, we would request you to please share your contact number as we are unable to check the details as of now.

                    Thank you,

                    Team Home Credit."
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                      P
                      paramj2
                      Jun 17, 2022
                      Resolved
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                      Resolved

                      Hi Team,

                      My Loan no. - [protected]
                      I took 90000 rupees loan on June, 2019 and tenure was 48 months of EMI 4013 rupees.Due to covid I had to take moratorium from 1st march 2020 to 31st august 2020 then after moratorium period my EMI tenure extended from 48 months to 67 months. But as per RBI letter on 7th April, 2021 clearly mentioned by them -

                      . Refund/adjustment of ‘interest on interest’
                      2. All lending institutions
                      1 shall immediately put in place a Board-approved policy to
                      refund/adjust the ‘interest on interest’ charged to the borrowers during the moratorium
                      period, i.e. March 1, 2020 to August 31, 2020 in conformity with the above judgement.
                      In order to ensure that the above judgement is implemented uniformly in letter and
                      spirit by all lending institutions, methodology for calculation of the amount to be
                      refunded/adjusted for different facilities shall be finalised by the Indian Banks
                      Association (IBA) in consultation with other industry participants/bodies, which shall
                      be adopted by all lending institutions.

                      Please find complete letter attached.

                      I just want to be clear on one thing. After declaration of RBI to refund/adjust this mortatorium period interest amount why you are still charging the interest or why you did not refund/adjust the interest amount of that period yet on my loan.

                      I had already asked on your mail support but they only misguided me.

                      I want this issue resolved ASAP.

                      Thanks & Regards
                      Paramjeet Singh
                      Aug 1, 2022
                      Complaint marked as Resolved 
                      Home Credit India Finance customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 27, 2022
                      Home Credit India Finance Customer Care's response
                      Dear Paramjeet,

                      Thank you for highlighting your concern.

                      We have forwarded your to concern to the relevant department and our team will contact you shortly to provide resolution.

                      Thanks
                      Team Home Credit
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                        I
                        imran.018348
                        from Kanpur, Uttar Pradesh
                        Jun 14, 2022
                        Resolved
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                        Resolved

                        Address: Gurugram

                        Home Credit India se mera personal loan tha jisme 42 emi instalment thi 3336 rp ki
                        Lockdown me moretorium liya uske baad se proper emi pay kar raha tha
                        January 2022 me mujhe pata laga ke is company ne moretorium ke naam par 30000 rp ka extra charge lagaya hai jo ki sirf 5 ka charge tha
                        Enquiry karne par pata laga ke 2000 rp charge tha to total 5 month ka charge 10000 tha jise inhone mre loan ki principal amount me add kiya or us par loan k rate ke according interest laga diya
                        Ye log ki hadd to tab bdhi jab inhone mujhe advocate ke side se recall letter bheja
                        And aaj 14 June 22 ko ek call aaya mujhe jo bol raha tha ke wo Delhi police se baat kar raha hai or mere oopar charge hai
                        Fir usne ek advocate ka number diya jisne mujhe bataya ke agar aaj apne payment nai ki to legal proceedings hogi
                        Ab wo muje darane ke liye call kar rahe the ya real me
                        Mujhe nahi pata
                        Mujhe kuch bhi samajh nai aaraha hai k kya karu
                        +5 photos
                        Jul 23, 2022
                        Complaint marked as Resolved 
                        Home Credit India Finance customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 18, 2022
                        Home Credit India Finance Customer Care's response
                        "Dear Sir,

                        Thank you for highlighting your concern.

                        With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                        Thank you,

                        Team Home Credit."
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                          S
                          Sushant_Pandey
                          from Delhi, Delhi
                          Jun 13, 2022
                          Resolved
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                          Resolved

                          Address: Gurugram

                          Hi Team,

                          I am very fed-up with your service after ruined my life and Cibil score you guy's are coning people.

                          I took one tow-wheeler loan from your company and I was paying that on time then all of the sudden one incident happened, someone put my bike on fire in new year night. after that, When I reached your gurugram office for a discussion about my loan payment and their insurance claim submission. At that time (Your Company employee) didn't even listen to me and throw me out of the office. after this happened I put my payment to hold because this event got me very angry. Then your recovery team makes lots of phone calls and reaches out. After I got my insurance cheque I submitted it to your employee and ask for early payment reimbursement for interest but they denied it. My loan was about 1.5 years and I almost pay 48 + 4+4 thousand payments in six months still they do want me to submit more payments for the same.

                          Till the end I don't have my bike all insurance payment goes to you, EMI goes to you, Rest of the payments which I made this month is goes to you. The Down payment of around 20 thousand goes from my side which is a loss.

                          What I got, Loss in Cibil score, Loss of leaves which I took during for submission of your money on time, Got a headache from the recovery team, Extra money loss,

                          In the end I am not getting my closure letter.

                          Thanks for your all service.

                          Everyone please doesn't take service from this company.

                          Loan No. [protected]
                          Jul 20, 2022
                          Complaint marked as Resolved 
                          Home Credit India Finance customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 18, 2022
                          Home Credit India Finance Customer Care's response
                          "Dear Sushant,

                          Thank you for highlighting your concern.

                          We have forwarded your to concern to the relevant department and our team will contact you shortly to provide resolution.

                          Thanks
                          Team Home Credit"
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                            S
                            sushiiieee
                            Jun 11, 2022
                            Resolved
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                            Resolved

                            I am receiving unnecessary calls and messages. Please stop the services as I don't want to receive promotional calls or messages. There is no customer number to contact for shutting down services.
                            Jul 20, 2022
                            Complaint marked as Resolved 
                            Home Credit India Finance customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 18, 2022
                            Home Credit India Finance Customer Care's response
                            "Dear Sir,

                            Thank you for highlighting your concern.

                            With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                            Thank you,

                            Team Home Credit."
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                              J
                              Jatin24081999
                              from DELHI, Delhi
                              Jun 9, 2022
                              Resolved
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                              Resolved

                              Loan Account Number: [protected]

                              I pay EMI of Rs. 4851 on 8 jun 2022 using UPI. but error appears on home credit page while initiating transaction. When i open phone pay app and pay requested amount, the transaction got successful. and amount deducted from my account. but it is not updated in the home credit app. Please Update EMI in the App.
                              Jul 17, 2022
                              Complaint marked as Resolved 
                              Home Credit India Finance customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 13, 2022
                              Home Credit India Finance Customer Care's response
                              "Dear Jatin,

                              Thank you for highlighting your concern.

                              With reference to your concern, we would like to inform you that we have received the EMI amount of Rs.4851/- paid on 08-Jun-2022 via PayU for the loan account [protected].

                              Thank you,

                              Team Home Credit."
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                                P
                                prashant shrimal
                                Jun 6, 2022
                                Resolved
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                                Resolved

                                Getting unwanted harassed call from Home credit team

                                Address: Pune

                                Dear Team, I am raising a complain due to telephone call harassment on daily basis 2 to 5 calls daily. I have also contacted to toll free no and mailed to home credit team for stop call me/harassing but story remain same. I am receiving unwanted calls approx 5 to 10 times on daily basis even on Sunday from your company (Home Credit) with different different numbers. However I didn't not taken any loan, I have already requested to your executive...
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                                A
                                Aashishbhoria
                                Jun 5, 2022
                                Resolved
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                                Resolved

                                Address: Gurugram

                                I have a loan from home home credit india in past and it is over now . I am receiving call too frequently from them for loan offers . I have contacted them on mail and contact number but no resolution even the mail reply was “that we are sorry we cannot help in removing your contact from ivr service” they start calling early morning in weekends that is too annoying and disturbing.
                                +2 photos
                                Jul 12, 2022
                                Complaint marked as Resolved 
                                Home Credit India Finance customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 07, 2022
                                Home Credit India Finance Customer Care's response
                                "Dear Sir,

                                Thank you for highlighting your concern.

                                We have forwarded your to concern to the relevant department and promotional calls will be stopped within 24 hours on your registered number.

                                Thanks
                                Team Home Credit".
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                                  V
                                  Vabs@22
                                  Jun 1, 2022
                                  Resolved
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                                  Resolved

                                  These calls are ridiculous. Despite of telling them from past 3 days that I am not the concerned person, they are calling till date. Seems that home credit staff is brainless. I have called toll free no. And have sent formal mail to I'd mentioned on website but it is of no use. I have already blocked 20+ numbers and everything a new person calls from a new number from so called Home credit. Somebody help.
                                  Jul 7, 2022
                                  Complaint marked as Resolved 
                                  Home Credit India Finance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 06, 2022
                                  Home Credit India Finance Customer Care's response
                                  "Dear Sir,

                                  Thank you for highlighting your concern.

                                  With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                                  Thank you,

                                  Team Home Credit."
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                                    J
                                    jayasreeghosh
                                    from Shimoga, Karnataka
                                    May 28, 2022
                                    Resolved
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                                    Resolved

                                    They are harassing me everyday multiple times as some one has given my contact number while taking loan. Someone is not paying emi try to catch him not me. I never took any loan from you. I am serious heart patient and they are making me more sick by torturing everyday.
                                    Jul 2, 2022
                                    Complaint marked as Resolved 
                                    Home Credit India Finance customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 01, 2022
                                    Home Credit India Finance Customer Care's response
                                    "Dear Sir,

                                    Thank you for highlighting your concern.

                                    With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                                    Thank you,

                                    Team Home Credit."
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                                      S
                                      Siddhanta swain
                                      May 27, 2022
                                      Resolved
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                                      Resolved

                                      This fc...ng company disturbing regularly. After so many complaints still getting calls on regarding loan. Plz kind request to stop calling me. Don't want a single call from home credit customer care . Active full DND . Otherwise will be forced to take legal action.
                                      My registered number [protected]
                                      Thanks
                                      Jul 2, 2022
                                      Complaint marked as Resolved 
                                      Home Credit India Finance customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 01, 2022
                                      Home Credit India Finance Customer Care's response
                                      "Dear Sir,

                                      Thank you for highlighting your concern.

                                      We have forwarded your to concern to the relevant department and promotional calls will be stopped within 24 hours on your registered number.

                                      Thanks
                                      Team Home Credit".
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