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Home Credit India Finance Complaints & Reviews

4.2
Updated: Mar 16, 2025
Complaints 1106
Resolved
920
Unresolved
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Home Credit India Finance reviews & complaints page 10

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R
Roushan arya
Feb 18, 2022
Resolved
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Resolved

Address: Sonpur

My lone number is -[protected]
Maine 11500 rs ki mobile finance karwaye thi, 2106 rs ki emei thi 6 month ki.2 emei Maine paid ki or fir meri job chale Jane ki wajah se Mai 3 month emei payment nhi kar paya, mere ghar pay notice bheja h enhone 12600 rs payment ka, 7000 ke badle mujhe wo 12600 paid karne bol rhe h nhi to case karne ko bol rhe hai.mujhe enhone sirf 7 din ka Tyme diya h payment karne ko, so please help
Mar 31, 2022
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2022
Home Credit India Finance Customer Care's response
"Dear Roushan,

Thank you for highlighting your concern.

We have forwarded your to concern to the relevant department and our team will contact you shortly to provide resolution.

Thanks
Team Home Credit"
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    H
    Hitu Dhandha
    Feb 17, 2022
    Resolved
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    Resolved

    Address: Ramji Temple Fulwadi, Street No. E10

    Please do not call my number, I will not choose any loan offer as I am fed up with home credit calls. Stop Calls On My Number my no. [protected]
    Apr 1, 2022
    Complaint marked as Resolved 
    Home Credit India Finance customer support has been notified about the posted complaint.
    Feb 17, 2022
    Updated by Hitu Dhandha
    Dear, Home Credit Finance

    Stop Calling On My Number MyNumer is [protected]
    Verified Support
    Feb 28, 2022
    Home Credit India Finance Customer Care's response
    "Dear Hiteshkumar,

    Thank you for highlighting your concern.

    We have forwarded your to concern to the relevant department and our team will contact you shortly to provide resolution.

    Thanks
    Team Home Credit"
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      V
      Vishwas Harjai
      Feb 12, 2022
      Resolved
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      Resolved

      As per the loan application form and agreement, the tenure of loan was 24 months and flat interest rate was 28.72%. Recently I have taken a loan statement and in that its mentioned as loan tenure 30 months and interest rate calculating per month is above 50%.

      Moratorium was only applied for April, May, July and Aug 2020. If this 4 months added in tenure, final tenure will 28 months only.

      When I applied the loan, tenure was 24 months and installment end date was December 2021. But as per the recent statement, installment end date mentioned is Oct 2022.

      I had taken a loan of 30, 000 for which the intrest that had to pay was 21, 000. But now Home Credit is charging me the intrest of 32, 000 for taking the 4 months moratorium which states that I am being charged 11, 000 of intrest for taking 4 months of EMI moratorium.

      Also a Safe Pay Fee per Month – 180/- “ is debiting on each month EMI.

      Loan number- [protected]
      +1 photos
      Apr 5, 2022
      Complaint marked as Resolved 
      Home Credit India Finance customer support has been notified about the posted complaint.
      Verified Support
      Feb 28, 2022
      Home Credit India Finance Customer Care's response
      Dear Vishwas,

      Thank you for highlighting your concern.

      We have forwarded your to concern to the relevant department and our team will contact you shortly to provide resolution.

      Thanks
      Team Home Credit
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        R
        Rahul Vishvkarma
        from Betma, Madhya Pradesh
        Feb 8, 2022
        Resolved
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        Resolved

        Dear sir, My name is Rahul Vishvkarma & my contract number is [protected].
        I have a loan amount whose EMI repayment date is 6ty of every month.
        My all payments are on the time. But even every month they are deducting the ECS charges of Rs 590.
        I have tried contacting them many times, but they have the worst chat support ever & the customer care number is very bad. I was not able to contact any representive anymore.

        Kindly do something or make me a recall from the home credit services to solve my issue
        Mar 16, 2022
        Complaint marked as Resolved 
        Home Credit India Finance customer support has been notified about the posted complaint.
        Verified Support
        Feb 12, 2022
        Home Credit India Finance Customer Care's response
        """Dear Sir,

        Thank you for highlighting your concern.

        We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

        Thanks
        Team Home Credit"""""
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          S
          SwaroopSunderK
          Feb 4, 2022
          Resolved
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          Resolved

          Home Credit Personal Loan Tenure & EMI

          As per the loan application form and agreement, the tenure of loan is 45 months and flat interest rate is 21.14%. Recently I have taken a loan statement and in that its mentioned as loan tenure 56 months and interest rate calculating per month is above 50%.

          Moratorium was only applied for April, July and Aug 2020. If this 3 months added in tenure, final tenure will 48 months only.

          When I applied the loan, tenure...
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          V
          vishnu kzm
          Feb 4, 2022
          Resolved
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          Resolved

          Unwanted calls daily 10 times and more is very irritating. Dont want any loans or calls
          Mar 22, 2022
          Complaint marked as Resolved 
          Home Credit India Finance customer support has been notified about the posted complaint.
          Verified Support
          Feb 12, 2022
          Home Credit India Finance Customer Care's response
          """""""Dear Sir,

          Thank you for highlighting your concern.

          With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

          Thank you,

          Team Home Credit."""""""
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            R
            RAJ_1996
            Feb 4, 2022
            Resolved
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            Resolved

            Address: Airoli

            I have paid the amount but till today not received the NOC till date.
            EVEN GRO and CS are not responding properly.
            Paise lene time pe aate ye log or service dene main ekdum ZERO.
            Mar 21, 2022
            Complaint marked as Resolved 
            Home Credit India Finance customer support has been notified about the posted complaint.
            Feb 05, 2022
            Updated by RAJ_1996
            No update Till time
            Verified Support
            Feb 12, 2022
            Home Credit India Finance Customer Care's response
            """Dear Sir,

            Thank you for highlighting your concern.

            With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

            Thank you,

            Team Home Credit."""""""
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              H
              HHarsh Maheta
              Feb 3, 2022
              Resolved
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              Resolved

              Dear Sir/Mam,

              I never had any conversation with you as I would like to introduce myself My name is Harsh Maheta, Existing customer of HOME CREDIT and having personal loan of 65K and contract No, [protected] and i was able to pay my EMI on time before COVID but after that lockdown and suddenly termination from last 4 month i am jobless and not having fund to manage the EMI but still on 10th Jan i paid my last EMI and now not in condition to clear my due but still i make sure that by 12th FEB 2022 i will clear my all overdue so its request to your team to stop all collection activities till that date but your team is not helping me in this matter so its request please help me in this matter
              Feb 19, 2022
              Complaint marked as Resolved 
              They decided to allot me some time and to arrange the minimum amount so that matter could be closed in easy way
              Home Credit India Finance customer support has been notified about the posted complaint.
              Feb 05, 2022
              Updated by HHarsh Maheta
              Still waiting for the update from HOME CREDIT team please do it fast what action y
              Feb 09, 2022
              Updated by HHarsh Maheta
              Worst Service from This portal still facing lot of trouble from HOME CREDIT
              Verified Support
              Feb 12, 2022
              Home Credit India Finance Customer Care's response
              """Dear Harsh,

              Thank you for highlighting your concern.

              We would like to inform you that our team has already contacted with the you and resolution has been given to your regarding your concern.

              Thanks
              Team Home Credit"""""""
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                S
                Swami mudliyar
                from Mumbai, Maharashtra
                Feb 3, 2022
                Resolved
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                Resolved

                My name is muthuswami krishnamurthy I have taken home credit cash my emi was due on 20 Jan 2022 but due to job less and financial crises i am not able to pay my emi of Jan 2022 I had mail to home credit company they mail me back with there late payment charges but home credit recovery person is started calling harresing me for payment they are not listening me person is telling that company will not give u time and telling they will send person at my place for repayment I don't have money to repay there loan but recovering team is not helping me
                Mar 22, 2022
                Complaint marked as Resolved 
                Home Credit India Finance customer support has been notified about the posted complaint.
                Feb 03, 2022
                Updated by Swami mudliyar
                Please help me out
                Verified Support
                Feb 12, 2022
                Home Credit India Finance Customer Care's response
                """""""Dear Muthuswami,

                Thank you for highlighting your concern.

                With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                Thank you,

                Team Home Credit."""""""
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                  M
                  Mahesh chandra Patel
                  Feb 3, 2022
                  Resolved
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                  Resolved

                  Address: Gurgaon Hariyana

                  Got mobile finance done. In March 2021 and paid all his emi on time. And on 02/02/2022, 03/02/2022 was charged on both the days of 02/08/2021. And when I asked the bankers, they told that you have deducted any loan charges. Then I am calling home credit people, then no call is being received.
                  +1 photos
                  Mar 17, 2022
                  Complaint marked as Resolved 
                  Home Credit India Finance customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 12, 2022
                  Home Credit India Finance Customer Care's response
                  """""""Dear Sir,

                  Thank you for highlighting your concern.

                  With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                  Thank you,

                  Team Home Credit."""""""
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                    H
                    HM Phodiography
                    from Indore, Madhya Pradesh
                    Feb 2, 2022
                    Resolved
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                    Resolved

                    Address: Home Credit India Finance Private Limited DLF Infinity Towers, Tower C, 3rd Floor, DLF Cyber City Phase II, Gurgaon-122002, India
                    Website: www.homecredit.co.in

                    As already shared my concern to the team of HOME CREDIT on my personal loan [protected] (Contract No.) that due to lost of my job and jobless Not in condition to pay but still manage to give the payment on 10th Jan 2022 but currently not having proper fund where for that shared my issue to the team and make sure them that will try to pay the due by 11th Feb 2022 and request them to stop all collection activities so that able to arrange fund but instead of giving support they are not helping me out and also till now able to manage 13 EMI of amount 3342/- which total is 43446/- and my total loan is 65000/- and still 29 EMI are pending and interest is 36% and when I request about FORCLOSURE so they offered me 55000/- so not getting that how can they take this much interest on loan so its request to RBI SACHET team to take action on this matter and to reduce my EMI amount as well as my TENURE and to take some strict action on them also they are doing very misbehaving manner of talking .
                    Mar 15, 2022
                    Complaint marked as Resolved 
                    Home Credit India Finance customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 12, 2022
                    Home Credit India Finance Customer Care's response
                    """Dear Sir,

                    Thank you for highlighting your concern.

                    We would like to inform you that our team has already contacted with the Customer and provided the resolution for the concern.

                    Thanks
                    Team Home Credit"""""""
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                      P
                      PoojaB28
                      from Mumbai, Maharashtra
                      Feb 1, 2022
                      Resolved
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                      Resolved

                      I have taken loan from Home credit for 75k for 48 months. I took moratorium for 5 months as I loss my job. I paid them for 25 months by now. Now if I am asking them for foreclosure they are asking me to pay 67k ..even though I paid them around 70k by now. plus they have increase tenure for 20 months more.
                      I took moratorium for 5 months so y have you change the tenure to 68 months
                      According to SC ORDERS, they have asked to levy the charges on moratorium period and not to charge interest on interest
                      My contract id is -[protected]
                      Mar 11, 2022
                      Complaint marked as Resolved 
                      Home Credit India Finance customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 07, 2022
                      Home Credit India Finance Customer Care's response
                      "Dear Pooja,

                      Thank you for highlighting your concern.

                      We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

                      Thanks
                      Team Home Credit"""
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                        S
                        Shekh navab
                        from Barela, Madhya Pradesh
                        Feb 1, 2022
                        Resolved
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                        Resolved

                        Address: In front of Dada darwar bus stand barela jabalpur

                        सर मै शेख नवाब बस स्टैंड बरेला से हु मेरे दुआरा होम क्रेडिट से 50000 (पचास हजार) का लोन लिया गया था लोन न [protected] जो की मेरे दुआरा पूरा चुका दिया गया है और होम क्रेडिट के दुआरा मुझे noc, nda, भी दे दिया गया है लेकिन अभी तक होम क्रेडिट कंपनी दुआरा लोन एकाउंट क्लोज नही किया गया है जिससे मेरे सिबिल पर खराब असर पड़ रहा है अतः महानुभाव से अनुरोध है उचित कार्यवाही कर मुझे इसका हरजाना दिलाय और होम क्रेडिट पर उचित कार्यवाही करे
                        धन्यवाद
                        +1 photos
                        Mar 11, 2022
                        Complaint marked as Resolved 
                        Home Credit India Finance customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 07, 2022
                        Home Credit India Finance Customer Care's response
                        "Dear Sir,

                        Thank you for highlighting your concern.

                        We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

                        Thanks
                        Team Home Credit""
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                          R
                          ramsurat12
                          from Varanasi, Uttar Pradesh
                          Jan 30, 2022
                          Resolved
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                          Resolved

                          Address: Varanasi, UP

                          Dear sir,

                          I have a complaint about my loan ( Contract no. [protected], Customer ID:[protected] registered as Mr. Ramsurat. The given loan was totally paid and I don't know why Home Credit is charging extra money from my bank account.

                          NDC certificate and other documents are given attached.

                          Please help me to resolve this issue & refund all extra payments which home credit is cut from my bank.
                          +3 photos
                          Mar 11, 2022
                          Complaint marked as Resolved 
                          Home Credit India Finance customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 07, 2022
                          Home Credit India Finance Customer Care's response
                          "Dear Ramsurat,

                          Thank you for highlighting your concern.

                          We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

                          Thanks
                          Team Home Credit"""
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                            A
                            Abhishek Gulshan Bali
                            Jan 27, 2022
                            Resolved
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                            Resolved

                            Dear team

                            I just came to know from somewhere that there is an outstanding against home credit account number 351XXXXXX74 in my mother's name, which is being reflected in CIBIL score whereas I was totally unaware about the same. But as I was able to retrieve the loan account number, I want to foreclose it.

                            And as I am a retired person, a widower and living without my kids I went to Chandigarh Branch and also have researched that your sector 20 Chandigarh outlet has been closed due to pandemic which I was looking to pay at.

                            Please see that I would like to pay all the amount whatever is the outstanding and only way I can pay is phonepe. As it is a very old matter and i do not have access to my old phone number of email ID I can't see a way out where I can get ndc your NOC from the respected apps.

                            kindly guide me as I will be leaving for some work soon and would like to close it before I move and get NOC for ndc before the end of this week

                            Regards
                            abhi.[protected]@gmail.com
                            Feb 27, 2022
                            Complaint marked as Resolved 
                            Home Credit India Finance customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 27, 2022
                            Home Credit India Finance Customer Care's response
                            """""""Dear Sir,

                            Thank you for highlighting your concern.

                            With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                            Thank you,

                            Team Home Credit."""""""
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                              D
                              Dunzo
                              from Nagpur, Maharashtra
                              Jan 17, 2022
                              Resolved
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                              Resolved

                              My uncle took loan from this company to buy a phone. He cleared the loan with all the dues and fines but the keep calling me on daily basis 9-10 times!!
                              If I am doing something important and then the phone rings I have to leave everything and check who called while gets frustrating!!
                              Feb 28, 2022
                              Complaint marked as Resolved 
                              Home Credit India Finance customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 27, 2022
                              Home Credit India Finance Customer Care's response
                              "Dear Sir,

                              Thank you for highlighting your concern.

                              With reference to your concern, we would request you to please share your contact number on which you are receiving multiple calls and post receiving it, we will check and assist you accordingly.

                              Thank you,

                              Team Home Credit."""""""""
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                                R
                                Jan 13, 2022
                                Resolved
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                                Resolved

                                Address: RISHI NAGAR UPPAR ADHOI WALA SAHASTRADHARA ROAD,PO-NALAPANI,DEHARADUN,

                                Dear sir/Mam'm

                                I would like to inform you that i had bought one item in 2019 but no objection certificate has not been provided by company whereas we have cleared all EMI of the product even so we haven't got noc till now since its a very urgent right now moreover i have already raised a same problem but didn't receive any response from your side, In addition there is no home credit office at dehradun, Thus we are facing lot of problems because of this so please find my all info on behalf of below mentioned loan number
                                Loan no:- [protected]

                                Sorry for one thing that my register mobile number has lost any where therefore we are not using home credit online app.

                                I humble request to you that my problem has been resolved as soon as possible .

                                If you have any further queries please contact me below mentioned detail.

                                Mobile no :-[protected]

                                Email address :- [protected]@gmail.com

                                I hope my problem will be solved soon.

                                Kindly check the attached remarks for your quick reference.

                                Remarks :-Dear Payer, Thank you for Payment of Rs.1748 for EMI, against Home Credit Contract [protected] with Transaction # 360GB7UC[protected]POS

                                Please send me hard copy of noc in my address which was provided.

                                Thanks & Regards
                                +1 photos
                                Mar 2, 2022
                                Complaint marked as Resolved 
                                Home Credit India Finance customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 27, 2022
                                Home Credit India Finance Customer Care's response
                                """Dear Rajesh,

                                Thank you for highlighting your concern.

                                We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

                                Thanks
                                Team Home Credit"""""""""""""""
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                                  I
                                  Ishank Sainger
                                  Jan 9, 2022
                                  Resolved
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                                  Resolved

                                  Dear Team, I am raising a complain due to telephone call harassment on daily basis 2 to 5 calls daily. I have also contacted to toll free no [protected] mentioned on web http://homecredit.co.in and mailed to [protected]@homecredit.co.in for stop call me/harassing but story remain same. My concern:- I am receiving unwanted calls approx 5 to 10 times on daily basis even on Sunday from your company (Home Credit) with different different numbers. However I didn't not taken any loan, I have already requested to your executive that please remove my mobile number from your database but they do not do any thing and warned that you will receive daily call the statement like "Kar lo jo krna hai call toh aaegi" i have recorded this clip on my multimedia phone. Requesting you to please remove my m.no from your database and do not call Their behaviour is very rude when they talk to me. Please help mefrom getting disturbed and harassed, it will be a great help to have our peace of mind!
                                  Mar 2, 2022
                                  Complaint marked as Resolved 
                                  Home Credit India Finance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 27, 2022
                                  Home Credit India Finance Customer Care's response
                                  """Dear Sir,

                                  Thank you for highlighting your concern.

                                  With reference to your concern, we would request you to please share your contact number on which you are receiving multiple calls and post receiving it, we will check and assist you accordingly.

                                  Thank you,

                                  Team Home Credit."""""""
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                                    A
                                    Adinakum
                                    Dec 28, 2021
                                    Resolved
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                                    Resolved

                                    I had enquired for a personal loan in home Credits, Without intimation they had credited the amount to my bank account and charged around 44.68% interest on the total loan amount. I’m ready to pay back the amount but not that much interest amount almost 50% of the loan amount.
                                    Jan 30, 2022
                                    Complaint marked as Resolved 
                                    Home Credit India Finance customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 30, 2021
                                    Home Credit India Finance Customer Care's response
                                    """Dear Sir,

                                    Thank you for highlighting your concern.

                                    With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                                    Thank you,

                                    Team Home Credit."""
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                                      A
                                      ANUP TILEKAR
                                      Dec 28, 2021
                                      Resolved
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                                      Resolved

                                      Hello sir,
                                      I'd like you to know that I have paid full settlement amount for my loan against loan number [protected]. But it's been two months, I haven't received any loan closure letter from their end. Kindly note that the home credit agents name is Anujeet sawant and he works at pune location and +91 [protected] this is his contact number.
                                      Jan 30, 2022
                                      Complaint marked as Resolved 
                                      Home Credit India Finance customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 30, 2021
                                      Home Credit India Finance Customer Care's response
                                      """Dear Anup,

                                      Thank you for highlighting your concern.

                                      We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

                                      Thanks
                                      Team Home Credit"""""""""""""""
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