As per the loan application form and agreement, the tenure of loan was 24 months and flat interest rate was 28.72%. Recently I have taken a loan statement and in that its mentioned as loan tenure 30 months and interest rate calculating per month is above 50%.
Moratorium was only applied for April, May, July and Aug 2020. If this 4 months added in tenure, final tenure will 28 months only.
When I applied the loan, tenure was 24 months and installment end date was December 2021. But as per the recent statement, installment end date mentioned is Oct 2022.
I had taken a loan of 30, 000 for which the intrest that had to pay was 21, 000. But now Home Credit is charging me the intrest of 32, 000 for taking the 4 months moratorium which states that I am being charged 11, 000 of intrest for taking 4 months of EMI moratorium.
Also a Safe Pay Fee per Month – 180/- “ is debiting on each month EMI.
Loan number- [protected]
Apr 5, 2022
Complaint marked as Resolved
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2022
Home Credit India Finance Customer Care's response Dear Vishwas,
Thank you for highlighting your concern.
We have forwarded your to concern to the relevant department and our team will contact you shortly to provide resolution.
Thanks
Team Home Credit