[Resolved]  Home Credit India Finance — Calling me even when i have asked them not to.

Address:New Delhi, Delhi, 110045
Website:www.homecredit.co.in

This is the worst company i have ever seen. They are calling me again and again even when i have nothing to do with them. One of my known has some business with Home Credit and he is not reachable to them. But they are calling me instead of calling him. I have given them the person's number and person's wife no still they are calling me. I don't know from where they got my number. Their call management is calling me again and again every hour. I asked them who gave you my no. and did you confirmed from me when you was doing business with that guy.
Was this information helpful?
No (0)
Yes (0)
Mar 29, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we would request you to share us the mobile number on which you are receiving calls from our side and whose name is referring on call so that we can check and assist you accordingly.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
Verified Support
Feb 22, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

Thank you for your query to Home Credit India.

We regret to inform that we are unable to process your request for due date change on your loan account. We suggest you to make the payment in an easy monthly installments as in your sanction letter to avoid any inconvenience.

We seek your understanding in this regard.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
Complaint comments 

Comments

Contract number.[protected],
Customer id.3344889
Registered number [protected]
dear sir
Please change my payment date currently date 10/month .moved up date 16/month and duo date 20/month,
thanks Regard by Mr VIJENDRA SINGH
Hi i have taken personal loan from home credit india 40000rs for 1 year and 28.22% rate of interest emi of 4276 ... but when i calculated these all value on reputated banks emi calculater the value of emi is so much high .. with 28.22% emi should be 3776 and they are taking 4276 ... please help me .my contract id [protected] customer id 1304199
Home Credit India Finance Customer Care's response, Mar 3, 2017
Verified Support
Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we wish to inform you that our customer care executive have already contacted with you on your registered mobile number dated on 27th Feb'17 and given all resolution over the call, Same was acknowledged by you hence, kindly make the payment as per terms and conditions to avoid any standard collection activities.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
Call mi sir [protected] name vikas deshbhratar loan info

Home Credit India Finance Customer Care's response, Mar 9, 2017
Verified Support
Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we wish to inform you that as discussed with you over the call on your registered mobile number, we have informed you that your ECS facility has been activated hence, kindly maintain the sufficient balance towards your bank account 6 days prior so that ECS can be debit on time.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Home Credit India Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    85%
    Complaints
    1103
    Pending
    45
    Resolved
    920
    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
    View all Home Credit India Finance contact information